Quick tech specs
- Gives you complete peace of mind and confidence in your results
- Physical service sub type for your convenience and ease of operation
- 6 Business Day service response time for better accommodation with maximum reliability
- Features pick-up & return service that helps you handle any mishaps
- 9 x 5 service availability for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum efficiency and precise results
Know your gear
HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention.
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