HP Care Pack Active Care Service - Extended Service - 3 Year - Service
Quick tech specs
- Provides reliable support to resolve all your technical issues
- On-site service location for your convenience and ease of operation
- Next Available Agent
- 3 Year service duration to ensure maximum productivity and deliver timely
- Features parts replacement service for dependable efficiency with peace of mind
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- Parts and Labor service response time for your convenience with maximum efficiency
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Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.With remote technical support, predictive device health analytics, and remediation services, HP Active Care keeps employees up and running in the office or on the go. This service must be purchased with a NBD Onsite Support Care Pack to be activated.
Benefits
Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.