Electronic HP Care Pack 4-hour 24x7 Same Day Hardware Support with Defectiv
hour 24x7 Same Day Hardware Support with Defective Media Retention
Extended service agreement
parts and labor
response time: 4 h
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.