Quick tech specs
- Extended service agreement
- 3 years
- response time: NBD
- advance hardware replacement (for external battery module 3001-18000 VA for SU series UPS)
- shipment
Know your gear
Extended Warranty (Depot Exchange) recommended for UPSs below 5 kVA or non-hardwired units - return to factory for exchange. Customer notifies Eaton about a defective unit, Eaton ships a replacement unit overnight. Upon receipt of the new UPS, customer returns the defective unit to Eaton via ground shipment. The freight for both units is paid by Eaton.