Dell Upgrade from 1Y ProSupport to 4Y ProSupport Plus - extended service agreement - 4 years - on-site

Enhance your support coverage with the Upgrade from 1Y ProSupport to 4Y ProSupport Plus from Dell. This extended service agreement provides support for a total of four years, ensuring reliable assistance whenever needed. The on-site service offers peace of mind, as trained technicians will be available to address issues directly at your location, minimizing downtime and maintaining business continuity. Included with this upgrade are a variety of support services designed to improve your experience. These services include parts and labor, phone and email consulting, access to a web knowledge base, web support, and remote diagnosis. With a response time of next business day and availability for 10 hours a day from Monday to Friday, customers can expect swift resolutions to any issues, letting you focus on your core operations.