CrowdStrike Professional Services Retainer - Tier 4 - technical support - 480 hours

CrowdStrike Professional Services, specifically the Tier 4 Retainer model, offers software service and support designed to meet the needs of businesses requiring reliable and efficient technical assistance. This service includes a prepaid licensing model, ensuring that budgeting for support services is straightforward and predictable. With a full contract period of 480 hours and a response time of just 2 hours, clients can rest assured that their issues will be addressed promptly, minimizing operational disruptions. The service is available 24 hours a day, 7 days a week, providing phone and e-mail consulting to suit different communication preferences. Additionally, the package includes on-site technical support with a response time of 1 day, ensuring that any complex issues can be resolved quickly and effectively. Choose CrowdStrike Professional Services for a comprehensive support solution that keeps your operations running smoothly.