Software Details
- Technical support
- phone consulting
- 24x7
- for Cohesity DataPlatform Cloud Edition
- 1 year
- response time: 1 h
Know your gear
Support and maintenance services consist of providing during the support hours: error correction and telephone support provided to a reasonable number of consistent named technical support contacts at customer concerning installation and use of Cohesity platforms and supported releases of Cohesity software, e-mail support, web support, software updates that Cohesity in its discretion makes generally available to its equivalent support and maintenance customers without additional charge, and support for Cohesity platforms.