- (v. 8.5)
- 1 server
Cisco IP IVR is designed to enhance the efficiency of any organization by simplifying business integration, increasing flexibility, and providing efficiency gains in network hosting. These features reduce business costs and can dramatically improve customer satisfaction. Enabled by Cisco unified communications backbone, and tightly integrated with Cisco unified communications manager, the Cisco Unified IP IVR offers ease of installation, configuration and application hosting because it is constructed specifically to exploit the power of IP-based communications.
The Cisco unified IP IVR is written entirely in Java and designed and constructed by Cisco to facilitate concurrent multimedia communication processing. The Cisco Unified IP IVR architecture is open and extensibl