Cisco Finesse (v. 11.x) - media
Mfg # CCEH-FINESSE11X-K9
CDW # 4066369
| UNSPSC 43231501
Know your gear
Your customer service representatives need immediate access to a wealth of information. Help them quickly search for information using numerous applications. Enable them to respond to your customers promptly. With the Cisco Finesse desktop you can. This intuitive, easy-to-use desktop can help your representatives improve their performance and satisfaction, in turn enhancing their ability to provide quality customer service.
The Cisco Finesse desktop is the agent and supervisor desktop for Cisco Customer Collaboration solutions, providing easy access to the applications and information your customer service representatives need through a customizable web-based interface. It offers your customer care representatives an intuitive, easy-to-use desktop design to help improve their performance and satisfaction, in turn enhancing their ability to provide quality customer service. For IT professionals, the Cisco Finesse desktop offers smooth integration with the Cisco Contact Center product portfolio.
The Cisco Finesse desktop is the agent and supervisor desktop for Cisco Customer Collaboration solutions, providing easy access to the applications and information your customer service representatives need through a customizable web-based interface. It offers your customer care representatives an intuitive, easy-to-use desktop design to help improve their performance and satisfaction, in turn enhancing their ability to provide quality customer service. For IT professionals, the Cisco Finesse desktop offers smooth integration with the Cisco Contact Center product portfolio.