Software Details
- Technical support
- Control and Plan (MCP) Geo Redundant
- phone consulting
- for Ciena Manage
- base package
- 24x7
Know your gear
Comprehensive Support provides higher level of features and support than Select Support, which helps in faster recovery and resolution.
This tier offers some key features to help with customer network needs, including a senior services specialist, and 24 x 7 in-region support.
This tier offers some key features to help with customer network needs, including a senior services specialist, and 24 x 7 in-region support.