Know your gear
Our technician will:
• Unpack the Desktop or Laptop PC
• Sort the software, documentation and hardware and provide media and documentation for customer records
• Connect PC to pre-existing AC power supply or UPS and neatly dress the cable
• Attach the cables that are customer provided from keyboard, mouse, monitor, and network and neatly dress them, when possible
• Install up to three programs and three non-networked peripherals
• Check basic system functionality
• Basic connection to existing network via existing network jack or wireless router
• Configure email and load any necessary drivers
• Customer must have all necessary passwords available
• Verify existing internet connectivity via web browser through a hard data connection to a switch/router and wireless network connection if available
• Once the installation is completed, we will remove packing materials to an on-site dumpster or other trash receptacle
Assumptions:
• Not responsible for customer data loss
• Customer will be called to schedule within 24 hours (excluding weekends) of receiving notification
• Work will be scheduled within 72 hours of receiving equipment
• All work will be performed under a single site visit
• All work during regular business hours
• Customer responsible for all data/configuration backup
• Work orders will be completed with a project sign-off form
• Should work be required that is not included in the scope, a work addendum will be created
• Customer will provide the technician with workspace, access to network, user names and passwords and configurations required to perform the work
• Configuration to Customer Requirements other than the basic configuration will be charged at an hourly rate
• For terms and conditions, please visit the following link: http://www.cdw.com/content/terms-conditions/product-sales.asp
• Unpack the Desktop or Laptop PC
• Sort the software, documentation and hardware and provide media and documentation for customer records
• Connect PC to pre-existing AC power supply or UPS and neatly dress the cable
• Attach the cables that are customer provided from keyboard, mouse, monitor, and network and neatly dress them, when possible
• Install up to three programs and three non-networked peripherals
• Check basic system functionality
• Basic connection to existing network via existing network jack or wireless router
• Configure email and load any necessary drivers
• Customer must have all necessary passwords available
• Verify existing internet connectivity via web browser through a hard data connection to a switch/router and wireless network connection if available
• Once the installation is completed, we will remove packing materials to an on-site dumpster or other trash receptacle
Assumptions:
• Not responsible for customer data loss
• Customer will be called to schedule within 24 hours (excluding weekends) of receiving notification
• Work will be scheduled within 72 hours of receiving equipment
• All work will be performed under a single site visit
• All work during regular business hours
• Customer responsible for all data/configuration backup
• Work orders will be completed with a project sign-off form
• Should work be required that is not included in the scope, a work addendum will be created
• Customer will provide the technician with workspace, access to network, user names and passwords and configurations required to perform the work
• Configuration to Customer Requirements other than the basic configuration will be charged at an hourly rate
• For terms and conditions, please visit the following link: http://www.cdw.com/content/terms-conditions/product-sales.asp