Know your gear
The CCEA - Administering Cisco Contact Center Enterprise v1.0 is an engaging live e-learning training course designed to enhance skills in managing Cisco’s Contact Center Enterprise solutions. Over four days, participants will gain insights into administration processes and practices, ensuring they are equipped to handle enterprise environments and optimize call center performance. This course presents an opportunity to improve professional capabilities while collaborating with peers in a virtual setting, making it ideal for anyone looking to expand their knowledge in this field.