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Quick tech specs
  • J497DW
  • color
  • Letter A Size (8.5 in x 11 in) (original)
  • up to 6 ppm (copying)
  • 100 sheets
  • USB 2.0
  • Multifunction printer
  • ink-jet
  • A4/Legal (media)
  • up to 12 ppm (printing)
  • 14.4 Kbps
  • Wi-Fi(n)
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Know your gear

The Brother Work Smart Series MFC-J497DW is easy to connect, compact, affordable and loaded with features and functionality to help boost productivity in your home, home office, dorm room or small office. This wireless color inkjet all-in-one delivers high-quality output, lets you reliably print, copy, scan and fax and enables wireless mobile device printing from your desktop, laptop, smartphone or tablet (Requires connection to a wireless network). Use the automatic document feeder and 100-sheet capacity paper tray for generous output without constant monitoring and help save paper with automatic duplex (2-sided) printing. Cloud connectivity lets you scan-to popular Cloud services directly from the printer (Requires an Internet connection and an account with desired service).

This item was discontinued on January 07, 2022

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Brother MFC-J497DW - multifunction printer - color

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Brother MFC-J497DW - multifunction printer - color is rated 4.30 out of 5 by 1092.
Rated 5 out of 5 by from I wouldn't wish this printer on my worst enemy I gave it one star because I couldn't give it 0 stars. I have had this printer or over a year and every time I try to use it there is an issue. I have been trying to cancel a print job for over an hour and it won't cancel. It will not let me print in black and white because the yellow cartridge is empty. There is absolutely nothing good about this machine. Save you money and buy anything but Brother.
Date published: 2022-01-17T00:00:00-05:00
Rated 5 out of 5 by from Great Value Only had for a few months but printer has more than met my needs. Easy set up, great copies, printing is sharp and scanning worked well. Haven't had to replace ink yet so I can't comment on that.
Date published: 2020-12-24T00:00:00-05:00
Rated 5 out of 5 by from Easy setup, lots of options Great features and great value! Connected easily and the wifi connectivity has worked flawlessly no matter what room, from phones and PCs
Date published: 2020-12-25T00:00:00-05:00
Rated 5 out of 5 by from Just what I need Used in a small office I have at home it fills my needs and even is used by my Grand Kids
Date published: 2020-12-29T00:00:00-05:00
Rated 5 out of 5 by from Great all in one printer. Plenty of features First time I buy a Brother printer. Easy to setup. Had for more than a month. Very happy with the purchase I recommended it to friends already.
Date published: 2020-12-24T00:00:00-05:00
Rated 5 out of 5 by from Much better than the HP budget printers I brought a budget HP printer and struggled to keep it connected to the WiFi. The guy at Staples told me Brother has the best budget printers. I decided to give it a try and was amazed! I love this printer!
Date published: 2020-12-22T00:00:00-05:00
Rated 5 out of 5 by from Constant Paper Jams Printer rarely works. Paper jams every time I use it, even after I clean the parts as suggested. NOT PLEASED.
Date published: 2020-12-28T00:00:00-05:00
Rated 5 out of 5 by from Love it BUT miss I miss the 4th quality option that the older version MFC-J430w used to have. Also the printer Properties and Utilities were simpler to use.
Date published: 2020-12-23T00:00:00-05:00
Rated 5 out of 5 by from Poor Wireless Printing Printer does not respond for wireless printing. Computer says "looking for printer" which is on indicating wireless feature is on. If unit is unplugged for a few seconds it then responds.
Date published: 2020-12-23T00:00:00-05:00
Rated 5 out of 5 by from Great Features It is easy to use and the print quality is excellent.
Date published: 2020-12-24T00:00:00-05:00
Rated 5 out of 5 by from Good value Good value at this price point. Prints well and fairly quiet. Haven't printed photos yet.
Date published: 2020-12-23T00:00:00-05:00
Rated 5 out of 5 by from Most efficient, clear printer I've owned I have always purchased lower-priced printers. I have a small business that is paperless. Therefore, I do not have the need to print out huge amounts of documents. However, when I need to print or scan, I need it to be perfect, clean and clear as if it was a very expensive printer. This is the easiest, most comprehensive and effortless printer I've owned. The price is phenomenal for the quality of this machine. I adore wireless printing it has made my life so easy. I love this printer!
Date published: 2020-12-21T00:00:00-05:00
Rated 5 out of 5 by from Pleasantly surprised! My regular printer, an HP Officejet died a couple months pass a 2 year warranty. I went to Staples looking for another but only a few printers were available, production was down because of COVID. They had this Brother which I was kind of hesitant to buy but was in a jam. I have a home office and do a lot of printing. Setup was easy, connecting to WiFi was instant. I put it through a couple of big printouts and didn’t have a single problem. I really like this small printer!! I’ll stick with Brother printers from now on. Goodbye HP!
Date published: 2020-12-26T00:00:00-05:00
Rated 5 out of 5 by from Love it! Download the I print and scan app you will love it! This is my second printer by Brother the last on lasted 10 years it still worked but the display went out.
Date published: 2020-12-24T00:00:00-05:00
Rated 5 out of 5 by from I am so happy I bought this This is a very good printer and i am so happy I bought it. It took a while to learn how to operate it, but I know all of the steps now. I love it!
Date published: 2020-12-24T00:00:00-05:00
Rated 5 out of 5 by from Hate it I purchased this printer because people wrote in the reviews that it was easy to set up. It was not easy to set up. That is not why I gave it one star. The automatic paper feed does not work. The sensors in the paper tray are BAD. After about 2 or 3 copies I get an error message "clean the pickup rollers" I also get messages "no paper, reload paper" There is paper in the tray. I have to Take the paper tray out and put it back in several times before the contacts sense that there is paper in the tray and the pickup rollers are clean. On the positive side it prints fast and the quality is good.
Date published: 2020-12-28T00:00:00-05:00
Rated 5 out of 5 by from 3 in 1 function Dependable printer with fax, scan, and, copy features. Great price.
Date published: 2020-12-28T00:00:00-05:00
Rated 5 out of 5 by from Obsolete technology This would have been a great printer 10 years ago but today the function buttons and overall processes are outdated and cumbersome.
Date published: 2021-01-06T00:00:00-05:00
Rated 5 out of 5 by from user friendly easy to double side & color copies are excellent compact design & low maintenance
Date published: 2021-01-10T00:00:00-05:00
Rated 5 out of 5 by from Terrible product They claim its wireless unfortunately not true, worst printer ever.
Date published: 2021-01-10T00:00:00-05:00
Rated 5 out of 5 by from EASY TO USE NICE PRINT QUALITY EASY FUNCTIONS TO USE GREAT PRICE
Date published: 2021-01-09T00:00:00-05:00
Rated 5 out of 5 by from Ink hog I purchased this printer because the ink jets in my Epson all-in-one printer were clogged and no amount of cleaning would get them unclogged. I didn't expect the starter ink cartridges that came with the printer last very long. I purchased genuine Brother replacement XL cartridges but the yellow cartridge produces far less than the advertised 400+ pages of printed material. I know this is not an expensive printer, but I expected better performance than I am getting from this printer.
Date published: 2021-01-09T00:00:00-05:00
Rated 5 out of 5 by from Good print just wish it didn't go through ink fast It works well. The fax works i just wish i didnt have to get ink so often.
Date published: 2021-01-13T00:00:00-05:00
Rated 5 out of 5 by from Terrible Features The steps to turn off are cumbersome and the screen is too small. An instruction book for operation should have beam included to operate the various functions. It is the worst Printer that I ever owned!
Date published: 2021-01-09T00:00:00-05:00
Rated 5 out of 5 by from Great printer Easy to setup and has worked well for what I need. The ink is affordable as well.
Date published: 2021-01-10T00:00:00-05:00
Rated 5 out of 5 by from Great Product I was given this as a gift, and it was set up for me. Overall it worked more than I expected. I like it when it connects to my computer whenever I need to print compared to an old model (different brand. My previous printer does not have wifi printer ability and we had to buy a wifi attachment which didn't work most of time. The best feature was that it self clean without me having to set it.
Date published: 2021-01-12T00:00:00-05:00
Rated 5 out of 5 by from Works well for the price I paid I’ve used this printer a lot. Every now and the it prints a line through my printing. Otherwise, it’s a good printer.
Date published: 2021-01-02T00:00:00-05:00
Rated 5 out of 5 by from great printer It does everything it is supposed to do, prints well and colors are clear and crisp.
Date published: 2021-01-02T00:00:00-05:00
Rated 5 out of 5 by from great product This product was so easy to set up. The printer works flawless no problems.I have recomended this printer to other family members.keep up the great work.
Date published: 2021-01-02T00:00:00-05:00
Rated 5 out of 5 by from Best little printer ever Had never had a brother product before, but I will from now on if I ever need one , this printer is awesome. Prints from my laptop and my iPhone easy to set up great for pictures right out of my gallery
Date published: 2021-01-01T00:00:00-05:00
Rated 5 out of 5 by from New brand This printer has been fantastic! Faster than I am used to and efficient. I found myself with no printer one day and bought this one on a whim. I use it at home and it's been great with one exception: it seems to have issues "forgetting" what it's supposed to do. If I crawl on the floor to unplug it and plug it back in, it seems to regain it's memory. It's totally WIFI so there's no hard wiring it to the computer, which I would prefer. It doesn't unplug from the back of the machine which means I have to crawl on the floor to take care of business. Very annoying. I was able to hard wire it for installation purposes but the lid doesn't close all the way if you leave the cable plugged in. Strange.
Date published: 2021-01-01T00:00:00-05:00
Rated 5 out of 5 by from Love auto dublex printing I've had many different Brother printers for ye ars and keep coming back. Because they are the best inkjet printers for the price. They all have been very reliable, with great print quality and have a modern pleasing look.
Date published: 2020-12-31T00:00:00-05:00
Rated 5 out of 5 by from Brena Products keep jamming.. and sometimes it doesn’t not print
Date published: 2020-12-31T00:00:00-05:00
Rated 5 out of 5 by from Excellent value This all-in-one printer went above my expectations intuitive setup very easy the wireless was a no-brainer clear scans fantastic printing a really nice machine.
Date published: 2020-12-30T00:00:00-05:00
Rated 5 out of 5 by from Not working anymore After two years of using, it stopped working even after reinstalling driver. My PC is not recognizing the printer.
Date published: 2020-12-30T00:00:00-05:00
Rated 5 out of 5 by from Small and compact I love that it’s smaller than my last Brother printer! Easy set up and clean prints!
Date published: 2020-12-30T00:00:00-05:00
Rated 5 out of 5 by from Fabulous experience I went outside my comfort zone and ordered a MFC-J497DW on line. It showed up as promised and on time. I would suggest this printer, it is average size, not heavy, does a fabulist job.
Date published: 2020-08-19T17:55:34-04:00
Rated 5 out of 5 by from Does it all! Fastest ink jet I've ever had, really great printing. Takes a while to learn all the features but then easy to use.
Date published: 2021-01-21T00:00:00-05:00
Rated 5 out of 5 by from Excellent! The printer and scanner really work. Easy to set up and use. Like the screen easy to read.
Date published: 2020-12-15T00:00:00-05:00
Rated 5 out of 5 by from Faster than my HP was. The print quality is good. The print speed is faster than my HP was. Haven't figured out all the features but I really like it so far.
Date published: 2020-07-16T00:00:00-04:00
Rated 5 out of 5 by from All features are great when they work well. It jams up alot! It also says it is jammed when not!
Date published: 2020-09-29T00:00:00-04:00
Rated 5 out of 5 by from Fourth Brother printer. I got the first one 10 years ago. Upgraded to wireless 5 years ago. Wore it out. Bought the 497 for my wife last year. Just bought another one for myself. Works great.
Date published: 2020-11-21T00:00:00-05:00
Rated 5 out of 5 by from Brother MFC-J497DW Compact and easy to use. Love the brother utilities to scan, print,etc into folder.
Date published: 2020-10-20T00:00:00-04:00
Rated 5 out of 5 by from Working great! My old 4 in One BROTHER printer (14 yrs) was starting to give me problems so I was looking around for a new one. I figured if my old Brother 4-1 printer lasted 14 years I'm sticking with them. I'm very happy with the new one. It may last even longer because I don't use it as often as I had the old one, which got used a lot before I retired.
Date published: 2020-08-22T00:00:00-04:00
Rated 5 out of 5 by from Great printer! Easy to operate. Great value for the price. Smooth delivery in printing.
Date published: 2020-06-28T00:00:00-04:00
Rated 5 out of 5 by from Easy to use! The thing is super easy to set up and connects wirelessly to my phone and computer.
Date published: 2020-11-08T00:00:00-05:00
Rated 5 out of 5 by from So far, so good! Have had it for just a short time and have not had an opportunity to use it very much YET. Feeling optimistic it will live up to its reputation!
Date published: 2020-10-02T00:00:00-04:00
Rated 5 out of 5 by from very slow very slow, very loud, display very small and hard to read
Date published: 2020-06-10T00:00:00-04:00
Rated 5 out of 5 by from Easy to use...Love it So easy to print out 4*6 pictures. And its easy to do double sided printing. Everything is so clear and crispy. Will by another Brother when this gets warn out.
Date published: 2020-06-19T00:00:00-04:00
Rated 5 out of 5 by from Nice printer Fast printing with many other great features . Would recommend.
Date published: 2020-07-02T00:00:00-04:00
Rated 5 out of 5 by from very stable company an dproduct this is my 3 brother printer multifunction love brother multi function they hold up well in my home office I have had 3 in thirty years printer multifunction they hold up very well and ink easy to install. At times need voice support and try the contact number takes a while o get thru
Date published: 2020-09-30T00:00:00-04:00
Rated 5 out of 5 by from Great printer We love the way it prints on both sides of the paper saves on paper.
Date published: 2020-06-22T00:00:00-04:00
Rated 5 out of 5 by from Quality Printer Our Brother MFC-J497DW printer is of good quality and reliable - We like the ease of use and find it consistent with other Brother printers we've had over the years. It has been a challenge to program such features as scanning via the web and to connect to our two laptops, one an Apple Mac Air and the other a Dell Laptop - it can be frustrating, but we manage to make it work.
Date published: 2020-07-11T00:00:00-04:00
Rated 5 out of 5 by from Generally Great I like the printer. It is very easy to use once set up and has worked well. I like the 2-sided printing feature and the quality of printed text. It scans very well, but it is awkward/nonintuitive how you change the options. Setting it up to work on WiFi was not clear -- it took some trial and error. It also was not clear to use the built-in Apple system app or to use the downloaded Brother app. It would definitely benefit from clearer set-up and usage instructions.
Date published: 2020-07-17T00:00:00-04:00
Rated 5 out of 5 by from Great when it doesn’t jamb I had this for a couple of months it prints great until it says paper jamb. It’s new. Even if it wasn’t why a paper jamb? Bought new paper - it’s dry - I can it out but still the occasional jamb. If it didn’t jamb I’d give it a 5.
Date published: 2020-12-06T00:00:00-05:00
Rated 5 out of 5 by from Good value Good product for the price. This is for home use and works out very well!
Date published: 2020-07-10T00:00:00-04:00
Rated 5 out of 5 by from this printer does it all I had my mind blown away with this printer,so easy to set up,install and use.I love it
Date published: 2020-07-01T00:00:00-04:00
Rated 5 out of 5 by from Just what we needed in the house Very easy to used and very good price. We recommend 100%
Date published: 2020-12-12T00:00:00-05:00
Rated 5 out of 5 by from ask me later I like the product. But I am not happy that I cannot print in black only after a certain time. I really do not do a lot of printing in color
Date published: 2020-09-29T00:00:00-04:00
Rated 5 out of 5 by from great printer very quiet and smooth operation great product but every time Microsoft up dates computer i lose my control center 4 short cut have to manually scan or print until I reinstall and still have to do manual scan before shortcut reappears !!
Date published: 2020-11-22T00:00:00-05:00
Rated 5 out of 5 by from Easy to operate This printer works exactly as it should no complications
Date published: 2020-08-04T00:00:00-04:00
Rated 5 out of 5 by from All-In-One Color Printer It the second Brother printer I've own, and think it's going well for me so far.
Date published: 2020-11-17T00:00:00-05:00
Rated 5 out of 5 by from can't get it to work correctly I can copy pages just fine but I can not get the printer to print! It just sits there like it is spooling and never prints the page. I wish it would have come with a cord to direct connect to my laptop because as it sits right now it it pretty worthless. I tried to contact customer service and all I got in response was a link to the site which I had already tried troubleshooting from. It was no help at all.
Date published: 2020-06-23T00:00:00-04:00
Rated 5 out of 5 by from The Scan and Web feature are too complicated Although I like the printer in general for copying, as a non-techie the directions for using the Web and Scan functions are way too complicated, i.e. they're not intuitive. The other feature which I absolutely abhor is the ability to connect the printer directly to my laptop. Brother did not supply the plug or even provide directions on which type is necessary to use this feature, plus the plug-in location to be able to use it is user unfriendly. Poor design.
Date published: 2020-11-01T00:00:00-04:00
Rated 5 out of 5 by from Prints Great... It was a little hard to get used to at first, now I print everything, Thumbs Up, Great Machine.
Date published: 2020-10-22T00:00:00-04:00
Rated 5 out of 5 by from Worst Brother Printer I've Had I've had 10 Brother printers that I loved but I really dislike this one. It uses more ink that any other I've had. It prints too slow even in the fast setting. Entering the wifi code is the most convoluted thing I've seen. The settings are also difficult to access. The screen is way too small, but I should have checked that. I can't wait until this one breaks, but if it's like my other Brother printers, it lasts a good long time. Just disappointed in this one.
Date published: 2020-09-03T00:00:00-04:00
Rated 5 out of 5 by from works fine It does what I need it to do around the home with no problems.
Date published: 2020-07-12T00:00:00-04:00
Rated 5 out of 5 by from Meets my needs The copier is easy to set up, and easy to use. I like that it is small and portable, making it easy to work with and move wherever I need it.
Date published: 2020-12-02T00:00:00-05:00
Rated 5 out of 5 by from Good printer I love this printer except for one thing, I do not like the paper tray, it feels very flimsy and is kind of a pain to pull out and work with.
Date published: 2020-12-06T00:00:00-05:00
Rated 5 out of 5 by from Great and reliable machine I cant but to say the machine is working well and with all of its feature, I recomend it 100% to anyone to buy and use
Date published: 2020-07-29T00:00:00-04:00
Rated 5 out of 5 by from Small footprint at an affordable price I was looking for printer (all-in-one) that was small enough to carry from place to place and this one meet my need. I am really pleased with printer and definitely recommend to others.
Date published: 2020-08-15T00:00:00-04:00
Rated 5 out of 5 by from No a good product o hace a lot of problem and I cant fund support service help me . The ink don’t give me the amount of printer page , even a configure in low resolution. The scanner don’t work and the configuration it not easy. Very desapointed
Date published: 2020-12-05T00:00:00-05:00
Rated 5 out of 5 by from Ink Scamm I have had this printer for only 6 months now and have had to replace the ink 3 times with VERY minimal usage. I just replaced the cartridge and decided to weigh it versus a new one....well, the difference between a "Full" and "Empty" cartridge in only 3 grams!! 3 grams of ink....Really Brother. I can actually hear the ink inside and if I did not have a digital scale you could not even feel the difference. Without a doubt I Brother is SCAMMING users on bogus "out of ink" notifications.
Date published: 2020-10-23T00:00:00-04:00
Rated 5 out of 5 by from Great printer for home Would have given 5 stars, but I have to say, you do go through a lot of ink quickly!
Date published: 2020-09-27T00:00:00-04:00
Rated 5 out of 5 by from Pretty Good The printer makes nice copies but the black ink clogged badly less than 3 months after I received it. I only print a copy or two each day so it shouldn’t have given me trouble so soon. Fortunately, I was able to clear it after several tries by following directions on the FAQ page.
Date published: 2020-08-13T00:00:00-04:00
Rated 5 out of 5 by from Second time is a charm! I bought a factory reconditioned MFC-J497DW in May 2020 from a national online dealer, and the unit was not supplied with a one of the starter ink cartridges. Without a starter ink cartridge, you're "dead in the water," as the unit will not work with a normal ink cartridge in its place. I contacted Brother support, and they promised to send a replacement, and correct, starter cartridge. As of late July 2020, I had not received it, so I sent the unit to the local recycling facility! Then, I purchased a new MFC-J497DW, and it's worked fine since installation in late July. Last week, the 2nd week of August 2020, I received the starter ink cartridge from Brother for the first purchase of the factory reconditioned unit. A bit late however, as the first unit is long gone!
Date published: 2020-08-19T00:00:00-04:00
Rated 5 out of 5 by from Great Features I have been a loyal owner of brother PRINTERS for years.
Date published: 2020-12-03T00:00:00-05:00
Rated 5 out of 5 by from works great the Brother has been working great. Very easy to set up. I gave it 4 just because it is still new. Looking forward to utilizing it for a long time.
Date published: 2020-07-09T00:00:00-04:00
Rated 5 out of 5 by from PERFECT FOR HOME HOME Great for small to medium jobs, Great customer service
Date published: 2020-08-10T00:00:00-04:00
Rated 5 out of 5 by from Great little printer This printer does a great job and the ink seems to go pretty far. It is Wi Fi and it connects quickly. Look this one over; worth your time.
Date published: 2020-12-09T00:00:00-05:00
Rated 5 out of 5 by from Excellent features and performance This little printer has everything you need for your office or home office, can't beat the price for such a good quality printer, ink is not so expensive as well.
Date published: 2020-07-22T00:00:00-04:00
Rated 5 out of 5 by from Printer So far so good, I will let you know if this thing craps out on me
Date published: 2020-07-30T00:00:00-04:00
Rated 5 out of 5 by from Easy to use I love it. Simple and easy to use for my daily use
Date published: 2020-08-07T00:00:00-04:00
Rated 5 out of 5 by from MFC-J497DW Controls are not simple and paper tray is not easy to use. The paper jam fix system is excellent as long as you follow the instructions.
Date published: 2020-06-18T00:00:00-04:00
Rated 5 out of 5 by from Great printer This printer performs well, and the scan, copy & fax features are a bonus and work very well. Recommend it!
Date published: 2020-07-24T00:00:00-04:00
Rated 5 out of 5 by from always works Just works great ,,always prints and connects to the internet unlike a hp unit nit replaced,,Price of ink is a big plus..A great printer for the price..
Date published: 2020-08-29T00:00:00-04:00
Rated 5 out of 5 by from Great Printer! I was given a Brother Printer by a client. When it got lost after moving, I purchased another but had to leave it in Las Vegas with family. Just got this one 3 months ago and I am very happy with it and plan on buying Brother products from now on especially since it's getting me through working at home.
Date published: 2020-06-15T00:00:00-04:00
Rated 5 out of 5 by from Very efficient unit Quick to respond to wireless printing. Wet easy to set up profiles as well.
Date published: 2020-09-05T00:00:00-04:00
Rated 5 out of 5 by from Love the wireless capability This is my second Brother printer - both wireless. The first, a laser printer, suffered failure of the wireless feature after several years of service. Thankfully, this printer has proven more reliable in that respect. In addition, the scanner function works flawlessly. I would certainly have given it a five except the color is incorrect when printing photographs.
Date published: 2020-11-06T00:00:00-05:00
Rated 5 out of 5 by from Easy to set up One thing I don't like it the fax feature hard to shut off
Date published: 2020-06-22T00:00:00-04:00
Rated 5 out of 5 by from Office equipment Wonderful machine. Does everything I need home or away. Let’s see how long this baby lasts!
Date published: 2020-09-25T00:00:00-04:00
Rated 5 out of 5 by from Work Great Easy to use had no problem set it up to be the Wi-Fi it was really a breeze
Date published: 2020-07-13T00:00:00-04:00
Rated 5 out of 5 by from Works great! I love this printer! The print quality is great. It hooks right up to WiFi. It works 10x better than my previous printer!
Date published: 2020-10-06T00:00:00-04:00
Rated 5 out of 5 by from Easy to install Was easy to install for wireless connection. Use from my desktop and also my mobile phone
Date published: 2020-06-14T00:00:00-04:00
Rated 5 out of 5 by from Great The best printer that I’ve ever owned. This number nine.
Date published: 2020-08-26T00:00:00-04:00
Rated 5 out of 5 by from Worst printer ever We purchased this printer at the end of May and after installation, it was not working properly. It would print maybe one request in five and sometimes it just never printed. We tried everything and finally today returned it to the store. Thankfully they are a reputable dealer and allowed the return after more than 30 days.
Date published: 2020-08-07T00:00:00-04:00
Rated 5 out of 5 by from User friendly I read reviews and I agree that this 4 in 1 is easy to setup, simple to use, prints quickly enough, goes to reduced power quickly as well. Ink replacement is super easy and I can buy ink as I need because monthly would be far too much for my needs. The thought of my machine locking or an automatic replacement isn't for me but some may like it. The machine itself -- I give it a 97 because I haven't used the fax feature yet.
Date published: 2020-07-05T00:00:00-04:00
Rated 5 out of 5 by from easy to set up I have a brother s sewing machine and printer. Both came with a cd with instructions that made it easier to understand how to use. I use the manual and cd when i need help or call when i can t figue my problem. I would recommand Brother products.
Date published: 2020-09-15T00:00:00-04:00
Rated 5 out of 5 by from Love my Printer!!! This printer/copier does a great job!! It has great features and well worth the price!!!
Date published: 2020-11-01T00:00:00-04:00
Rated 5 out of 5 by from Great Ink Jet AIO Printer This machine does it all and has some great features I've never had before in an inkjet printer and scanner.
Date published: 2020-12-09T00:00:00-05:00
Rated 5 out of 5 by from Excellent Household Printer It does everything I need it to. Light printing and scanning. It is pretty fast.
Date published: 2020-06-24T00:00:00-04:00
Rated 5 out of 5 by from Very Affordable Quality Printer Needed a quality affordable product that was cost effective and this met my requirements
Date published: 2020-08-14T00:00:00-04:00
Rated 5 out of 5 by from Great features Everything you need in a printer. The product is very useful
Date published: 2020-09-07T00:00:00-04:00
Rated 5 out of 5 by from Outstanding machine-Price- Tec support Every thing I need in one machine.Tec. support is outstanding. am I happywith my do all printer plus If only you could see my smile :)
Date published: 2020-06-17T00:00:00-04:00
Rated 5 out of 5 by from Easy to Set Up & Use My Brother wireless printer is great! I've been using it regularly with no problems!
Date published: 2020-06-16T00:00:00-04:00
Rated 5 out of 5 by from Great Printer To Use This is a great printer. I've been using Brother printer for 16 years. Very little trouble with this printer. Lots of good things about printer. Can do so much with it. For your printing needs this is it.
Date published: 2020-08-24T00:00:00-04:00
Rated 5 out of 5 by from Cool printer My horrible hard to work printerEpson 300 went out, I looked all around for a new one there were few and far between because of COVID 19. Then I came across this one, I really like it
Date published: 2020-07-25T00:00:00-04:00
Rated 5 out of 5 by from Reliable Set up was simple and works great. Excellent printing and interface with PC
Date published: 2020-11-20T00:00:00-05:00
Rated 5 out of 5 by from All around great printer This is an affordable printer that prints from all device in my home from computer to phone. Love the back to back printing that saves on paper. Ink is very affordable. Much cheaper than my last Brother printer. I’ve used Brother for almost 20 years and am extremely satisfied with the products. They never break but I do upgrade and give the old printers away.
Date published: 2020-08-08T00:00:00-04:00
Rated 5 out of 5 by from Just ok Just ok, in the low budget printer, as such is expected to have issues. The ones bother the most is that when printing double sides there is a tendency for the paper to get stuck. Tried different brands of paper but still the same. Minor issue is how loud it is when printing, but for the price and the rear times that I need to print is ok.
Date published: 2020-06-11T00:00:00-04:00
Rated 5 out of 5 by from works Great like how fast it is compared to another brand, easy to use also
Date published: 2020-08-24T00:00:00-04:00
Rated 5 out of 5 by from Good features, I've should have purchased ink.... I like the features and the conveniences offered. It's extremely useful , when you can connect all devices. I feel that is extremely important for doing business in todays time.,
Date published: 2020-08-11T00:00:00-04:00
Rated 5 out of 5 by from Perfect all in one printer This printer scanner copier is very compact and quick. It allows you to AirPrint from all my devices. Scanning is easy with the app.
Date published: 2020-12-04T00:00:00-05:00
Rated 5 out of 5 by from Lovely unit! Working as intended, and as expected. Very happy with the unit!
Date published: 2020-08-07T00:00:00-04:00
Rated 5 out of 5 by from Premium Printing at a Bargain Price! After weeks of shopping online, reading reviews and comparing prices, we chose this great Brother printer, and have been very glad we did! It does all the things it was designed to do very well. I trust it will serve us faithfully for a long time.
Date published: 2020-12-10T00:00:00-05:00
Rated 5 out of 5 by from Like it, but have issues Overall, the printer is great, but have an issues with it. Sometimes it says it's offline even though my wifi is working. Always getting error messages, but then it eventually begins to print. Also, it has been in Receiving Mode (do not turn the machine off script scrolling) for days. Can't stop it even though I have shut computer off and when I try to power down the printer it wont let me. It says its busy. Try later. Frustrating
Date published: 2020-11-09T00:00:00-05:00
Rated 5 out of 5 by from Wireless printing a chore We've had Brother printers for years. Each one has been a challenge to,set up for wireless printing. Other than that, we have been very satisfied with our printers.
Date published: 2020-10-06T00:00:00-04:00
Rated 5 out of 5 by from Great features This is my first Brother product, and I couldn't be happier. I've had Epson and HP and there is no comparison. Ease of use and speedy connection, and the quality is second to none.
Date published: 2020-06-15T00:00:00-04:00
Rated 5 out of 5 by from Printer works great My only issue with installing it was I could not get the scanner to work. The printer works great but the printer spits the documents on the floor instead of keeping it in the tray
Date published: 2020-10-31T00:00:00-04:00
Rated 5 out of 5 by from It has all my office needs. I am able to scan fax and email. I can use it manually or wirelessly. It shows great quality. The colors come out nice also.I recommend it to all. The price is right. The ink replacement is not expensive. You get a lot of use out with each replaced cartridge.
Date published: 2020-07-14T00:00:00-04:00
Rated 5 out of 5 by from works great it provides me with what I need - I like it's versatility - prints photos of good quality - scans and copies - a very useful and economical machine
Date published: 2020-08-11T00:00:00-04:00
Rated 5 out of 5 by from It works Does everything I need it to do. I have nothing else to say
Date published: 2020-11-19T00:00:00-05:00
Rated 5 out of 5 by from Good Printer The MFC-J497DW is a good printer for my purpose as a home printer/scanner/fax. It prints very quietly but a little slow. This is not a problem since it is not used for business. Only thing I would improve on would be the keyboard and entry of setup information. It took me a while to get comfortable entering network ID and p/w information.
Date published: 2020-07-31T00:00:00-04:00
Rated 5 out of 5 by from Easy to use and dependable Great buy, solid product. Would definitely recommend over comparable brands due to ease of use.
Date published: 2020-08-19T00:00:00-04:00
Rated 5 out of 5 by from Size Size of the printer and it is user friendly. I can print from another room.
Date published: 2020-10-13T00:00:00-04:00
Rated 5 out of 5 by from Love it! Has been working for us great during COVID work from home. I also love the auto order feature for toner.
Date published: 2020-06-18T00:00:00-04:00
Rated 5 out of 5 by from Easy setup Great little printer. Plug and play setup. Picks up WiFi signal in house really well.
Date published: 2020-11-09T00:00:00-05:00
Rated 5 out of 5 by from Great features It's a good product . works well ,like it a lot!!!
Date published: 2020-09-02T00:00:00-04:00
Rated 5 out of 5 by from Not worth the money This printer started to jam on the second use. A few weeks later it broke completely. Customer service replaced with a refurbished model but failed to disclose that info and it came with a broke ink cartridge that was replaced but at this point all this hassle was not worth the time or money. I’ve had better luck with other Brother printers but this model was too much trouble.
Date published: 2020-06-23T00:00:00-04:00
Rated 5 out of 5 by from Great features I love my brothers printer you can scan, fax, and copy too.
Date published: 2020-09-01T00:00:00-04:00
Rated 5 out of 5 by from Impressed Excellent printer. No problems so far. Very good price. Past printers can not compare to this one.
Date published: 2020-08-28T00:00:00-04:00
Rated 5 out of 5 by from Excellent No issues with printer. Does the job intended! Print quality is good!
Date published: 2020-07-14T00:00:00-04:00
Rated 5 out of 5 by from Only printer brand I’ll buy I can always count on Brother printers to be easy to set up and intuitive to use. Wi-fi printing is easy and consistent. Ink cartridges are simple to change.
Date published: 2020-11-23T00:00:00-05:00
Rated 5 out of 5 by from Brother's Printer My printer works great--I really like working brothers printers
Date published: 2020-06-26T00:00:00-04:00
Rated 5 out of 5 by from not worth the money at all!!!!!!!!!!!!!!!!!!!!!!! i have purchased Brothers printers in the past and like them for what they did and so worked very good , but quality has went down the hill not work the paper printed the instructions on at all could be better used for block of wood for holding a trailer in place like a wheel chuck.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2020-08-30T00:00:00-04:00
Rated 5 out of 5 by from Great Price My printer was in storage and I had quite a few documents and copies to make. I needed a compact spare printer that was lightweight. This Brother printer was very affordable. I was pleasantly surprised at the quality of the prints. I haven’t printed photos with it but it prints documents as well as my regular printer that was 4 times the price. It’s more than perfect for what I need.
Date published: 2020-08-05T00:00:00-04:00
Rated 5 out of 5 by from Love printing from IPad Great price and easy to use would recommend this product to a friend. Had my previous Brother printer for many years. I finally upgraded to a wireless printer, it's awesome!
Date published: 2020-09-02T00:00:00-04:00
Rated 5 out of 5 by from SOOO good to have a Brother again!! Back a few years ago, our house got struck by lightening and we lost out TV, computer, freezer and printer...there were many replacements and a friend got us a a "gift", while we appreciated the deed I missed my Brother immediately, it jammed all the time, would not scan more than 1 sheet at a time and in general not the quality I have gotten spoiled by being a Brother owner-- I recently replaced it with a Brother again and sooo good to be back with my Brother... LOVE IT!!!
Date published: 2020-07-17T00:00:00-04:00
Rated 5 out of 5 by from I love it everything at your finger tips I just love the printer it’s awesome!! It does everything omg nice printer glad I got it!!
Date published: 2020-07-10T00:00:00-04:00
Rated 5 out of 5 by from Works Awesome in my Small space. Features are amazing. I love it's compact look, in my home office hutch. It's print quality is effective for my basic simple use. My knowledge of technology is limited but this printer was easy to set-up @ my house.
Date published: 2020-07-30T00:00:00-04:00
Rated 5 out of 5 by from Good Product This is my second Brother Printer and both of them worked great, buy when I had problems the service great.
Date published: 2020-07-30T00:00:00-04:00
Rated 5 out of 5 by from Works fine for an inexpensive printer Our printer had stopped working as it should. Could print but wavy lines and double printing. Due to virus had trouble even finding one. After about 2 1/2 months started looking everyday for the brother printer I wanted. Just not available. Finally found this one. Purchased within matter of minutes because once before I waited an hour on one and it was sold. This was not quite what I wanted and is basic. Works okay for at home since don’t need to use everyday. Print is good quality. Not as fast as previous brother printer we had. Just glad to have a printer that works as it should.
Date published: 2020-12-13T00:00:00-05:00
Rated 5 out of 5 by from Leaves a lot to be desired The print quality shows a lot of skipping--it always looks like it is running out of ink even with a brand new cartridge. I can't get the printer to stay linked to my laptop, and I've had it trouble shot but nothing seems to help.
Date published: 2020-12-03T00:00:00-05:00
Rated 5 out of 5 by from Great Printer Great value at least u can can fix the roller if broken easy acess.
Date published: 2020-09-02T00:00:00-04:00
Rated 5 out of 5 by from Brother, do I love my Brother printer! Really a neat little printer that gives more than it takes.
Date published: 2020-07-07T00:00:00-04:00
Rated 5 out of 5 by from Poor print quality. The print quality is poor and after printing around 70 pages they black ink fades away. This is a new printer I bought during the Covid 19 and its not been useful at all. I wonder how many pages can you actually print with these cartridges. Please remember the basic function of buying this equipment is for printing then comes scanning.
Date published: 2020-06-17T00:00:00-04:00
Rated 5 out of 5 by from Great functionality vs price The printer is excellent and the ink save functionality is great. The wifi connectivity is solid and the scan/copy is very good but is you use the top feeder to copy or scan then the quality will be low.
Date published: 2020-07-02T00:00:00-04:00
Rated 5 out of 5 by from Quiet and efficient! Really so glad we got this printer! It works on WiFi just great and it's quiet. Good print quality and the starter ink lasted quite a long time. We print out a lot of stuff! Easy to set up! Great Value and does everything you need a printer to do.
Date published: 2020-06-26T00:00:00-04:00
Rated 5 out of 5 by from Great Features wonderful machine, it gets the job done. Great features.
Date published: 2020-12-11T00:00:00-05:00
Rated 5 out of 5 by from Reliable. Works! Easy! Directly connected this printer to my PC. Our condo network in an old building wasn't always reliable. Purchased this to direct connect. Easy to replace the cartridges and fill the paper tray. Works great! Good printing.
Date published: 2020-10-21T00:00:00-04:00
Rated 5 out of 5 by from Exactly What I Wanted This is the 3rd Brother all-in-one printer I have bought. It replaced an older version of the same printer which lasted years longer than other printer brands I have had over the years. It is easy to set up, easy to use , and doesn't take up a lot of space.
Date published: 2020-06-12T00:00:00-04:00
Rated 5 out of 5 by from Only one problem. This is a good printer, fast and quiet. the only problem i have is scanning a PDF document to a specific document folder.
Date published: 2020-11-07T00:00:00-05:00
Rated 5 out of 5 by from Great companion to my IPhone and IPad Pro The IPrint software works great with this printer.
Date published: 2020-06-30T00:00:00-04:00
Rated 5 out of 5 by from Perfect for my home office and personal needs I have been happy with Brother products for years. They have been reliable and handle more than an appropriate amount of work I would expect at this price point. I have purchased only two of these over the last 15 years and my current one is still going strong
Date published: 2020-08-10T00:00:00-04:00
Rated 5 out of 5 by from Firmware Updates BEWARE The first 6 months that I owned my Brother printer was fine. The printer was easy enough to sync up to my computer and home wifi and the color print was good. During this time my scan and printing needs were fairly light. The real problem came on the day the Brother Firmware prompted me to update. Basing this update request on the several that I get during a year from my workplace, I had no reason to be suspect. That assumption was WRONG! The firmware update triggered something to go terribly wrong with my brother MFC-J497DW printer. Before the update completed, the printer LED screen went dark and never rebooted; the printer stopped connecting with my laptop and from that moment on I was never able to get the printer to turn back on. After 3 hours, yes 3 hours (1 hour on hold and 2 hours arguing with customer service I was finally able to get a new printer shipped out to me as a replacement (I had to return the defective printer - which was my pleasure. Brother sent the UPS sticker). Now I have a new Brother MFC-J497DW home office printer, but I will not update the firmware when prompted. My expectation is that if I do the printer will once again stop working and since I'm still using the ink cartridges that came with the printer I would hardly be getting my money's worth (its not like I'm wearing my printer out ) and I have no expectation that Brother would replace the unit a second time. So my review is: The printer is a 1-2 star (scan function is fair - print quality good), customer service is a 0-star (yes I got the unit replaced, but it was an all out fight to get it done). I will not purchase another Brother printer.
Date published: 2020-12-08T00:00:00-05:00
Rated 5 out of 5 by from My best printer, ever! Not only I like how easy it is to use, but I discovered that the cartridges are not expensive and easy to purchase!
Date published: 2020-12-13T00:00:00-05:00
Rated 5 out of 5 by from great printer one of the best printers i ever had when you need a printer brother is one
Date published: 2020-09-24T00:00:00-04:00
Rated 5 out of 5 by from Easy to use The printer/copy/scanner is very easy to set up, and, so far, I have no problems whatsoever.
Date published: 2020-07-07T00:00:00-04:00
Rated 5 out of 5 by from Nice and great printer! My new printer is so awesome and perfect in all I desire it to do for me. Thanks Brother, for this perfect multipurpose printer.
Date published: 2020-12-06T00:00:00-05:00
Rated 5 out of 5 by from Printer Sucks!!!! As other reviews say it takes a long time for pages to print, but the biggest problem is it constantly disconnects from wireless printing and it won't reconnect. There is absolutely NO SUPPORT from Brother and the directions are awful. Manual says "press GO button 3 times" there is no Go Button on the display. I'm ready to take a sledge hammer to this piece of junk. Huge mistake buying this.
Date published: 2020-10-23T00:00:00-04:00
Rated 5 out of 5 by from Easy to set up Haven't used it much. This is my backup printer/scanner. So far, I am satisfied with my purchased. I like the size.
Date published: 2020-07-28T00:00:00-04:00
Rated 5 out of 5 by from Easy setup. Love it. Love this printer and all its useful functions. On the day it was delivered it took only about an hour to get it set up with the ink and connected wirelessly to 2 computers through our home internet router. Love the print quality.
Date published: 2020-10-21T00:00:00-04:00
Rated 5 out of 5 by from Easy to use! This is my first Brother printer. It has been easy to use. I like that the color inks are separate and that the paper is fed from a feeder tray that is enclosed into the printer. It connected easily to all my devices. So far I am very pleased.
Date published: 2020-10-17T00:00:00-04:00
Rated 5 out of 5 by from Accessibility Accessibility from first floor to 2nd floor from a mobile! It’s great.
Date published: 2020-07-06T00:00:00-04:00
Rated 5 out of 5 by from GOOD FOR ME! I'm no techie by any means but this printer was pretty easy to set up and work, plus the ink cartridges are reasonable to boot!!!
Date published: 2020-09-19T00:00:00-04:00
Rated 5 out of 5 by from Easy setup - front loading of photo stock Once I got used to the small lcd, it is easy to manage. Love the front loading of heavier and photo paper - much easier that having to get up and go to the back of the printer and feed each item individually.
Date published: 2020-07-25T00:00:00-04:00
Rated 5 out of 5 by from Easy to use and affordable I use this almost everyday I’m a student and this is so helpful. It’s easy to use and set up. I live that it’s affordable too.
Date published: 2020-12-12T00:00:00-05:00
Rated 5 out of 5 by from Excellent printer in small space. Replaced a larger wireless printer with the 497. This has all the features you will need in a standard format printer. Very pleased.
Date published: 2020-10-26T00:00:00-04:00
Rated 5 out of 5 by from Great value for the money Set up was mostly easy. Had to accomplish twice to be sure the set up was completed. So far it has been working well though I have not had to fax anything yet. My only complaint is that some printing functions are hard to find due to nomenclature and menu layers. Example, I had to dig to find the correct setting for printing in draft mode. Also, scanning a document to a PDF took a little digging as well. I am sure I will learn where to find stuff as time goes on.
Date published: 2020-07-05T00:00:00-04:00
Rated 5 out of 5 by from Small, compact, user-friendly I have a tiny apartment, and not much space for anything. This printer sits on an end table in my bedroom, next to my tiny antique school desk. It is self contained, does not require space for top to slide when making copies. Honestly - hate the cost for supplies, but it is what is is.
Date published: 2020-06-10T00:00:00-04:00
Rated 5 out of 5 by from great machine It is working great. love the features. It is a great machine to work with.
Date published: 2020-08-15T00:00:00-04:00
Rated 5 out of 5 by from Quality A big improvement over my previous brand all in one printer.
Date published: 2020-12-07T00:00:00-05:00
Rated 5 out of 5 by from I liked the small size! I was drawn in by the compact size and have been very pleased with the function and ease of use.
Date published: 2020-08-11T00:00:00-04:00
Rated 5 out of 5 by from Compact and Easy to use Love my p rinter. It is compact and easy to use. Simple to Load paper and ink cartridges.
Date published: 2020-07-26T00:00:00-04:00
Rated 5 out of 5 by from Works Great Works great. Black ink seems to run out quicker than expected but otherwise great affordable home printer
Date published: 2020-06-09T00:00:00-04:00
Rated 5 out of 5 by from Great Features Best product I have purchased in a long long time. Works amazing Everytime
Date published: 2020-09-16T00:00:00-04:00
Rated 5 out of 5 by from uses too much ink I used to have a MFC-J775dw. It used a different set of cartridges and gave 6 times as many pages per cartridge as the MFC-J497dw. I had bought the MFC-J775dw because my HP printers used too much ink and cost me way too much money. The MFC-J497dw uses as much ink as the HP did. So I am totally disappointed in it. Although it prints as well as the MFC-J775dw it is just too expensive because of the ink use.
Date published: 2020-08-17T00:00:00-04:00
Rated 5 out of 5 by from Nice Machine! A great purchase! Good price and lots of features that are easy to understand and use. Would purchase this again.
Date published: 2020-09-02T00:00:00-04:00
Rated 5 out of 5 by from A fast worker! Sadly replacing my MFC-240C because of Windows 10 this "grandson" has proved an able replacement. The speed of printing or scanning is excellent and images are sharp and clear, very pleased.
Date published: 2020-10-30T00:00:00-04:00
Rated 5 out of 5 by from Its Fine, for an inexpensive printer This printer is fine - it was a bargain. Screen and buttons are not intuitive, but it works. The features that I can't figure out (like how to change the time) I just deal with.
Date published: 2020-10-23T00:00:00-04:00
Rated 5 out of 5 by from MFC-J497DW I am very pleased with my new Brother MFC-J497DW and would recommend it to family and friends!
Date published: 2020-10-04T00:00:00-04:00
Rated 5 out of 5 by from Satisfied Customer I really like this printer. It was very easy to set up, the print quality is great and it's easy to load the ink cartridges. I also like that it lets me know when the ink is low and I can track when to replace.
Date published: 2020-10-04T00:00:00-04:00
Rated 5 out of 5 by from Very poor Instructions, painful to connect to wifi The printer seems to work fine. I do not use it as often as I would like because it is painful to use. Every time I want to print I have to put my laptop next to the printer and go through the wifi set-up every time I want to print. It will not stay connected, must enter the wifi password every time. I worked with tech support, which took an hour, put on hold many times, and the printer still will not stay connected to the wifi. I should also mention that it took over 2 months to receive my printer after placing my order.
Date published: 2020-12-02T00:00:00-05:00
Rated 5 out of 5 by from Just Humming Along I do not use it much, but it is always ready. It has more features I will never use and is a little slow but is great for my purposes.
Date published: 2020-06-17T00:00:00-04:00
Rated 5 out of 5 by from Great printer like the color we got and the performance of the printer, works great and was easy to install
Date published: 2020-08-10T00:00:00-04:00
Rated 5 out of 5 by from hard to setup The setup is way too complicated. It takes way to long to connect to my wi-fi and to get all the functions working. Your set-up instruction's are not clear and should be stated in a simplified form, more to the point.
Date published: 2020-12-09T00:00:00-05:00
Rated 5 out of 5 by from Reliable and easy to use printer. This printer is easy to set up, dependable, and reliable. I recommend this printer.
Date published: 2020-10-22T00:00:00-04:00
Rated 5 out of 5 by from Only Brother Printers For the last 20 years I have purchased Brother Printers only. From the 295, to the 440, to the 240, all were very good. But now the MFC J497DW is the best ever. Smaller in size but the printing quality is outstanding and the ink is less than on the older models.I bought 3 of them as a gift.
Date published: 2020-10-28T00:00:00-04:00
Rated 5 out of 5 by from Great printer and scanner! Easy to set up, works well with no hiccups. Ability to scan from printer itself or from your pc. Only issue is you can't see how much paper you have without pulling out tray, but that's a minor thing.
Date published: 2020-10-13T00:00:00-04:00
Rated 5 out of 5 by from So far so good I purchased when we were on lockdown for at home use and it works pretty well so far. It was really difficult to get the WiFi to work and needed to buy a cable to connect to my router to hook it up to my PC but maybe that’s why.
Date published: 2020-07-20T00:00:00-04:00
Rated 5 out of 5 by from Just OK Have not used all the printing features yet except just the printing...that is when it decides to print since its WiFi. That's really my main beef so far. I've had it print as soon as I hit the print button to printing the next day. I am thinking about just buying the cord and hooking up direct to desktop. That's right you have to get the cord yourself printer does not come with one.
Date published: 2020-07-18T00:00:00-04:00
Rated 5 out of 5 by from Simple simple and easy MYSAB colors not RGB but not bad :
Date published: 2020-06-21T00:00:00-04:00
Rated 5 out of 5 by from good price works fine but much too slow. I had the 2 previous models of this MFC all in one and they had a button for fast printing and this doesn't have that feature.
Date published: 2020-08-25T00:00:00-04:00
Rated 5 out of 5 by from Great machine This is just perfect for me. I mostly print in black and white, and copy occasionally. I love the ink tanks! They are designed to be easy to plug in, and you don’t get ink on your fingers when swapping them out! The paper tray is very easy to use. My only complaint is one issue during setup, because I didn’t know what info it was asking for...once I figured it out, the rest went quickly. It’s great for wireless printing from my iPad and iPhone!!! I am very happy with my printer!
Date published: 2020-07-27T00:00:00-04:00
Rated 5 out of 5 by from Very good home multi-function machine I really like the way you change ink cartridges. It is the best system I have ever seen in my experience with numerous ink jet printers over more than 20 years. The printer in general is a very capable unit, however the supplied software is not as user friendly as I would like. I have been using this printer for over six months and despite several attempts have not been able to install the Brother print drivers. I use the driver from Windows 10 and it provides me with sufficient capability.
Date published: 2020-12-05T00:00:00-05:00
Rated 5 out of 5 by from Very Happy I feel like I've gotten a great deal for the price paid!
Date published: 2020-07-22T00:00:00-04:00
Rated 5 out of 5 by from Great support Did have a little trouble with 1st printer but the support was super and ultimately they replaced it and this one is working great
Date published: 2020-12-06T00:00:00-05:00
Rated 5 out of 5 by from Easy to use and client friendly except for ink rep I wish I was able to control the redundant notifications regarding empty ink that is on order!
Date published: 2020-09-29T00:00:00-04:00
Rated 5 out of 5 by from easy to use Our old brother printer died and this replacement was perfect for what we needed.
Date published: 2020-12-01T00:00:00-05:00
Rated 5 out of 5 by from Perfect for working at home Wish I could use the fax feature through the app with my cell phone. Other than that it has been a great printer so far
Date published: 2020-07-02T00:00:00-04:00
Rated 5 out of 5 by from Works great after 3 months I have had no complaints with my printer. I'm still using the original toner cartridges. I only print maybe 30 or so pages a month. Printer is a little slower than my last one (an HP which I will NEVER buy again) but print quality is good.
Date published: 2020-06-17T00:00:00-04:00
Rated 5 out of 5 by from Utter garbage. Used it 5 times over 5 months and now it has a paper jam message that won't go away even though there is no jam.
Date published: 2020-11-17T00:00:00-05:00
Rated 5 out of 5 by from Works fantastic Love Brother multipurpose machines! Efficient, dependable, cost effective
Date published: 2020-08-26T00:00:00-04:00
Rated 5 out of 5 by from Value product. Easy to use with all my WiFi tool I had an upper grade HP for may years. When it stopped copying I went to replace it. The Brother items were all nearly fifty percent less expensive with more features. It took some time get the WiFi connections to my computer, phone and tablet But all work fine. The printed result more than acceptable. I use less than 50 pages per month.
Date published: 2020-06-17T00:00:00-04:00
Rated 5 out of 5 by from Very practical printer The printer works well for a home office. Does everything I need in one unit.
Date published: 2020-08-11T00:00:00-04:00
Rated 5 out of 5 by from Great Machine It does exactly what it's supposed to do. The price was right and has all the features we need for a home copier/printer.
Date published: 2020-07-06T00:00:00-04:00
Rated 5 out of 5 by from One of the best printer out there I’de own a hp but not as good as this, brother. Super quiet and easy to operate lots of features too thanks brother!
Date published: 2020-07-23T00:00:00-04:00
Rated 5 out of 5 by from Perfect we have had many different printers, seems like they are made to last through the first ink cartridge and then break down. The Brothers printer is definitely not like that. With school and a business, it is constantly used and has not had one problem. Love this printer
Date published: 2020-09-28T00:00:00-04:00
Rated 5 out of 5 by from small, simple, easy I am very happy with the unit because it is easy and small. It doesn't seem to gulp the ink and everything is extremely user friendly. I don't know what else to say other than that I am very happy and I would recommend anyone working from home as a student or home office, this is all that you need.
Date published: 2020-12-03T00:00:00-05:00
Rated 5 out of 5 by from Perfect Choice! I purchased this Brother all-in-one refurbished for a great price and I could not be any happier with its performance. I had to set up a home office due to COVID-19 and will be working from home through December. This printer is making my life so much easier!
Date published: 2020-07-27T00:00:00-04:00
Rated 5 out of 5 by from GREAT PRINTING TRYING TO FAX PAPERS MY DOCTOR ITS NOT CLEAR OR ONLY HALF SHOWS
Date published: 2020-09-02T00:00:00-04:00
Rated 5 out of 5 by from Love the wireless Like that i don’t have to turn it on . When I want to print i just click on my email and it prints
Date published: 2020-06-30T00:00:00-04:00
Rated 5 out of 5 by from Great Features Fantastic printer for the price. Easy to set up. Lot's of nice features- wi-fi, fax, display.
Date published: 2020-10-04T00:00:00-04:00
Rated 5 out of 5 by from great printer a wonderful printer that does great printing..prints picture clear pictures has fax scan print copy everything works as it should
Date published: 2020-07-13T00:00:00-04:00
Rated 5 out of 5 by from Economically priced with great features Economically priced with great features. I actually really like this brother all in one printer scanner and fax machine it was very competitively priced in terms of being inexpensive. The only thing that I see that is a bit of a problem for me is that the black toner runs out very quickly and that can get costly.
Date published: 2020-07-30T00:00:00-04:00
Rated 5 out of 5 by from Simple and easy to maintain I've had this printer since September 2018 and is still holding up against two toddlers. Most of the pieces are made of thin plastic and/or can be popped out. I've had great success glueing the broken parts and popping them back in place ( with the exception of the ink door, which now snaps on and off I'm not sure if this is a normal printer design, but the USB cable port is inside the printer itself and not on the outside of the machine. Make sure to download the drivers. The computer I own doesn't have a disk drive and I just recently got access to internet. So installing the drivers and troubleshooting was iimpossible. Also, when using the Brother app, I reach a login page and I'm not sure what the user and password is. Overall, this is a great at-home printer.
Date published: 2020-11-11T00:00:00-05:00
Rated 5 out of 5 by from Poor instructions, or no instructions st all. I s I still don't know how it does most of everything. I just figured out how to fax
Date published: 2020-08-26T00:00:00-04:00
Rated 5 out of 5 by from Printer Great for the price. Ink cost main reason slow but just use for home works fine
Date published: 2020-10-03T00:00:00-04:00
Rated 5 out of 5 by from Outstanding features! My review of the item is at the top of all of others. Very pleased with the features and will continue to brother products in the near future.
Date published: 2020-06-28T00:00:00-04:00
Rated 5 out of 5 by from dependable It is great is slow but not that slow does well on ink also
Date published: 2020-12-13T00:00:00-05:00
Rated 5 out of 5 by from Ok for home use. Problems pairing to cellphone at times. When it's paired to phone, it unpair from cellphone at times.
Date published: 2020-09-28T00:00:00-04:00
Rated 5 out of 5 by from Great features! This is the simplest printer that I have ever set up! It does absolutely everything you will ever need!
Date published: 2020-08-01T00:00:00-04:00
Rated 5 out of 5 by from Ink Usage Unfriendly Poor ink value. When just one cartridge gets low most printing is limited
Date published: 2020-07-30T00:00:00-04:00
Rated 5 out of 5 by from Great printer Very good print quality. Easy set-up, easy to use. Love it and will buy it again.
Date published: 2020-08-10T00:00:00-04:00
Rated 5 out of 5 by from Nice MF printer for home use. It took a minute to set up and get the scan working, but once I did, I'm really enjoying this printer. Print quality is nice and the ink lasts a decent amount of time. Paper tray is a little small, but that's not a huge issue. I'd recommend this for home use for someone working from home, but maybe not for a large family.
Date published: 2020-07-29T00:00:00-04:00
Rated 5 out of 5 by from Great value and features Got this to replace my old faithful HP that served me well for years. Excellent photo printing and I appreciate the fact that the color comes in three cartridges versus a single so that I'm not wasting money.
Date published: 2020-07-30T00:00:00-04:00
Rated 5 out of 5 by from Lousiest printer ever I bought this printer at the end of April at Staples and was very excited to try a new brand as I always had a Canon printer. Installed initial cartridges. Replaced black ink cartridge. No problem. Went to buy yellow ink as it ran out. Staples ordered the whole color pack at Kiosk. Received it and when I installed error message "cannot detect. We tried all trouble shooting methods that we could. Made another trip to Staples. Useless trip. Money refunded. Will go to another store to try to get the one document printed from a computer. Lots of unnecessary time spent in order to get a printer to do what it is suppose to do-PRINT!
Date published: 2020-06-26T00:00:00-04:00
Rated 5 out of 5 by from Inexpensive but quality printer I am very happy with the quality and vividness of color on the printed copies I have made with my new Brother Printer.
Date published: 2020-08-05T00:00:00-04:00
Rated 5 out of 5 by from Best printer! I’ve owned Epson, HP, Cannon. This beats it it all. It just works! And the ink doesn’t require a payment plan to afford.
Date published: 2020-11-03T00:00:00-05:00
Rated 5 out of 5 by from Too loud Too loud, needs to come with an instruction booklet. Printed
Date published: 2020-06-12T00:00:00-04:00
Rated 5 out of 5 by from cant use unable to use cause it requires a landland and i don't have one
Date published: 2020-08-06T00:00:00-04:00
Rated 5 out of 5 by from Haven't used all the feature but prints great Was easy to set up and love all the features. Prints great and very clear. Going to be printing some pictures of all my flowers soon.
Date published: 2020-08-03T00:00:00-04:00
Rated 5 out of 5 by from Great Very good excellent price very good product good good good
Date published: 2020-08-04T00:00:00-04:00
Rated 5 out of 5 by from pretty easy to set up paper gets stuck a little too often but pretty easy to reset.
Date published: 2020-06-22T00:00:00-04:00
Rated 5 out of 5 by from Great getting greater Keep improving your product keep it fresh and the talk of the town, printer functions operatable via computer communications print scan fax copy can be sent from computer to printer and picked up anytime less time wasted at the printer, increase productivity, without leaving the desk, confirmation visible on monitor screen
Date published: 2020-08-16T00:00:00-04:00
Rated 5 out of 5 by from Love love it The last printers my husband bought so this time I said my turn to pick one, it’s amazing. I would recommend. Easy to learn. I have not had one problem with it disconnecting from the internet.
Date published: 2020-11-30T00:00:00-05:00
Rated 5 out of 5 by from great small printer it's a very good printer, the thing is I had bought one while living outside the states that had a different electric use. I called to see if I could use it stateside and they didn't have that option. So here in the states, I bought the same one, and weirdly the European one was slightly better in how it worked, connections, the trays were better fitted for both paper and the small collecting tray and it seems to go through ink way faster. So I am not as happy with this American one. but it works.
Date published: 2020-12-03T00:00:00-05:00
Rated 5 out of 5 by from Great Buy Easily connects to wifi and phone app. Very happy with its speed and the various features as well.
Date published: 2020-06-29T00:00:00-04:00
Rated 5 out of 5 by from best $80 bucks I've ever spent This is a joy to use. Very easy...so comparable. I am not very tech savvy and this was great setting up. No big surprises. Great range on the wireless printer too.
Date published: 2020-06-26T00:00:00-04:00
Rated 5 out of 5 by from Great printer, but... This is so far the best printer I’ve owned. The only pain in the butt is that I have to turn off and on in order for my iPad/phone to find the printer..
Date published: 2020-09-29T00:00:00-04:00
Rated 5 out of 5 by from Love it For basic home printing and scanning, wireless capabilities is a plus.
Date published: 2020-11-03T00:00:00-05:00
Rated 5 out of 5 by from Worked Great from the Start I love the wireless capability. I have had no issues with getting my printer to work with my computer. The ease of changing the ink out, is also a plus.
Date published: 2020-06-30T00:00:00-04:00
Rated 5 out of 5 by from Works well Works better than other more expensive models, easier to work with features on computer. Loved my daughters, tried this one after not good results with Epson models. Ink is much more affordable.
Date published: 2020-07-12T00:00:00-04:00
Rated 5 out of 5 by from Returned for MFC-J895DW review is for the *(% I returned it for the MFC-J895DW. MFCJ895 copies Faster with betterpicture quality and a better warranty. MFC-J497DW is fine for the price but the approximately 40-50 dollar higher price for a better made copi er was worth it. The 895 was Consumer Reports top rated inkjet copier. Brother quality and lifetime consumer support is why I buy brother.
Date published: 2020-11-26T00:00:00-05:00
Rated 5 out of 5 by from Overall So far am real pleased with my new printer. Still have not used all the things that it can do, have not tried the fax sending but eventually will use it I am sure. Have used several different printers in the past and I do like this Brother printer very much.
Date published: 2020-06-18T00:00:00-04:00
Rated 5 out of 5 by from Amazing Enjoy using it. I use it as often as I can. I just love it
Date published: 2020-10-26T00:00:00-04:00
Rated 5 out of 5 by from Just Wonderful so far! So far I am tickled pink with the printer. Really reasonable price, compact, does double sided, scans and copies and easily connected to all my devices wirelessly. It even has a document feeder! A little slower than other more expensive printers I've owned, but for home use, I can wait a few more seconds! Only reason I didn't give it 5 stars is I have only had it for a few months and haven't used it enough yet. However, I have real high hopes that we will be happy for years!
Date published: 2020-11-26T00:00:00-05:00
Rated 5 out of 5 by from LC3011 It has some quarks. Once it goes to sleep the computer won't wake it up. I have to hit the power button.
Date published: 2020-06-15T00:00:00-04:00
Rated 5 out of 5 by from Best Printer Love it- its been great - only problem was I ordered extra ink which came and one was buster. Did call and reorder again.
Date published: 2020-12-06T00:00:00-05:00
Rated 5 out of 5 by from I've had it a couple of years & it still works I've had it a couple of years & it still works. No problems so far.I get confused as to what buttons to hit when it prompts me for something but that's on me. I've only had to clean the heads a couple of times. The print quality is fine.
Date published: 2020-08-11T00:00:00-04:00
Rated 5 out of 5 by from Superior resolution Lately I've been using this printer to make large-size photos of all my pets, living and dead, suitable for framing on high-quality photographic-grade paper. The quality is so good that I think they compare favorably with what you would expect from a photo studio. As if that's not enough, it is also quite fast. I would recommend this unit highly. By the way, this is my third Brother printer in the last 20 plus years and they were all a joy to use.
Date published: 2020-12-05T00:00:00-05:00
Rated 5 out of 5 by from The best is Brother printers on market for me!! I always have Brothers printers in home and ofice AAAAAA++++
Date published: 2020-10-17T00:00:00-04:00
Rated 5 out of 5 by from very easy to use way better than my old hp the best 3 in1 printer i have ever owned and it works very well with my iphone
Date published: 2020-06-16T00:00:00-04:00
Rated 5 out of 5 by from Must have It’s a good handy printer to have at home. Takes care of all your printing needs.
Date published: 2020-08-06T00:00:00-04:00
Rated 5 out of 5 by from Print Quality Print quality is excellent for a printer in this price range.GA
Date published: 2020-09-10T00:00:00-04:00
Rated 5 out of 5 by from Very Good Printer So far I’ve had the printer about a month with no issues what so ever. The installation and set up process was straight forward with easy wireless printing and scanning. The scanner works very well but one feature that would have been nice would be two sided scanning. The color printing quality has been excellent with no need to add ink yet.
Date published: 2020-12-05T00:00:00-05:00
Rated 5 out of 5 by from it's great Honestly, this isn't my first one. I used to have one back in Washington but then went through a divorce and the ex got possession since our son needed it for school. So this is my second one and it still works great.
Date published: 2020-07-29T00:00:00-04:00
Rated 5 out of 5 by from Prints and Scans Well I've been using the Brother MFC- J497DW printer for several weeks at home now. It was easy to set up direct wifi printing on my Windows 10 system. It even found my network and password quickly. It prints well using the draft mode and is using much less ink than my HP inkjet did. Quill shipped as quick as possible although every retailer, including Quill, has been experiencing a shortage of this popular inexpensive inkjet. I picked this one after years of using HP printers, as a resukt of reading many reviews here and there. The Brother software is user friendly and its auto updates are well done. I also like the easy to install cartridges and the many Youtube how- to videos.
Date published: 2020-08-07T00:00:00-04:00
Rated 5 out of 5 by from Works well I have had this printer for about 2 months. It was very easy to set up and the print quality is quite good. I have had no problems so far and I am happy with it.
Date published: 2020-07-26T00:00:00-04:00
Rated 5 out of 5 by from Aces This product really has impressed me since I purchased it...quick, quite and dependable.
Date published: 2020-12-14T00:00:00-05:00
Rated 5 out of 5 by from Veteran approved printer from the Exchange. Works great. Printed my wife a Love Letter from work 20 miles away. While I was talking to her on the phone via Bluetooth..I think she approves of it and its many features too.
Date published: 2020-12-14T00:00:00-05:00
Rated 5 out of 5 by from Adequate, But Not Great I currently have a replacement because the first one failed after 56 days. So far, so good with this second one. It does the job, but it's quite noisy and quite slow. But the price was good.
Date published: 2020-12-14T00:00:00-05:00
Rated 5 out of 5 by from Great little machine Small but very efficient. Great for home or small office will all the essential features.
Date published: 2021-01-15T00:00:00-05:00
Rated 5 out of 5 by from Enjoying this machine My brother copier/printer does a really good job. The only thing I do not like about it is the sound it makes when it starts printing and the paper is released into the machine. It makes a sounds as if it takes a tremendous amount of energy to get the paper to move. At first I thought it was broken, but it always makes the same sound and it has always worked.
Date published: 2021-01-03T00:00:00-05:00
Rated 5 out of 5 by from Exactly What I Wanted I needed a printer only for personal use to replace an Epson I'd had for several years but had given up the ghost. Reviews of this model persuaded me to purchase it and I'm delighted that I did. If you're looking for a speed demon printer, look elsewhere. But this one, besides being compact and seeming to go easy on ink usage, has an auto document feeder and does two-sided printing. Big bonus for me as my late Epson did neither. Finally, printers that cost considerably more didn't all have adf and duplexing. Completely satisfied all around.
Date published: 2021-01-03T00:00:00-05:00
Rated 5 out of 5 by from Great ! Great compact machine, easy to set-up & easy to use.
Date published: 2021-01-17T00:00:00-05:00
Rated 5 out of 5 by from Great cost and quality This printer is great. It is affordable and it just works. The set up is easy but make sure to use the cartridges the unit comes with first and not the refills. They have some recognition build into the chips.
Date published: 2021-01-17T00:00:00-05:00
Rated 5 out of 5 by from Handy wireless printer Other than the cost of ink cartridges, we like the Brother MFC very much. I would categorize us as low volume users - about 500 sheets per month. Our primary use is printing and copying and we are very satisfied. The double sided printing and the multi-sheet feeder are convenient and work well. An unexpected plus is the "iPrint and Scan" app. It is easy to use and makes wireless printing from a smart phone or tablet a handy asset.
Date published: 2021-01-16T00:00:00-05:00
Rated 5 out of 5 by from Works great! This printer does all that my family wants. I like the auto-feeder and the way it folds down to keep dust out. I can send stuff from my phone to it, or from any computer in the house without issue. The prints look good and it's doesn't jam or have connection issues.
Date published: 2021-01-18T00:00:00-05:00
Rated 5 out of 5 by from GREAT PRINTER IT DOES A GREAT JOB WITH EVERYTHING I HAVE PRINTED NO COMPLAINTS
Date published: 2021-01-18T00:00:00-05:00
Rated 5 out of 5 by from Connection problems Was working great for the first 2 days. Wasn’t able to get it to connect to anything after that.
Date published: 2020-12-21T00:00:00-05:00
Rated 5 out of 5 by from Great Printer My previous printer (an Epson used a lot of ink. This printer does not use a lot of ink. I am still on the cartridges that came with it and I have printed quite a bit. I highly recommend this printer. I’m so glad I bought it.
Date published: 2020-12-18T00:00:00-05:00
Rated 5 out of 5 by from Does all that I need! This is our first Brother printer, a four-in-one, that performs each of those tasks very satisfactorily, print, scan, copy, and fax. The quality of the print is excellent, the fax works nicely, and the table top for scanning is exactly what we needed for scanning articles in books, magazines, and newspapers.
Date published: 2020-12-17T00:00:00-05:00
Rated 5 out of 5 by from very user friendly 4 in one printer which occupies very little space & connectivity facility both with cable & Wi-Fi & user friendly installation.Excellent for office printing purpose
Date published: 2020-12-20T00:00:00-05:00
Rated 5 out of 5 by from Print speed Liked the ease of setup. It's print speed, however, is like a tortoise.
Date published: 2020-12-19T00:00:00-05:00
Rated 5 out of 5 by from brother mfc-j497dw so far I am very happy with this printer, fax, scanner, wireless. Works well with everything so far. Am waiting to see how much ink it uses and how fast. We shall see and how much is the ink????
Date published: 2021-01-19T00:00:00-05:00
Rated 5 out of 5 by from Brother do you have a dime? So far so good with this unit. It has not seen much use but when I do use it it performs as expected. I love it so far. I use all of it's functions.
Date published: 2021-01-19T00:00:00-05:00
Rated 5 out of 5 by from Very fast It is dependable, responds quickly and prints cleanly
Date published: 2020-06-10T00:00:00-04:00
Rated 5 out of 5 by from It Just Works I have found other wireless printers to be very fussy about working over the network. Not this one. Once you get used to the interface, it works like a charm.
Date published: 2020-06-10T00:00:00-04:00
Rated 5 out of 5 by from Nice economical color printer. Works well in a small office setting. Easy to add toner and clean.
Date published: 2020-06-09T00:00:00-04:00
Rated 5 out of 5 by from No Longer A HP Girl Everytime I needed a new printer, I would also go straight to HP. But, my last HP printer gave me SO much problems I decided to look at other brands. I already love my Brother label maker ( I have 2! I checked out the Brother printers. I saw great reviews on Amazon on the model I now have so I bought it and was instantly converted to a Brother printer girl. Since I've been using this printer I had no jams, no stalls, NO problems. And the ink is cheaper! No Regrets.
Date published: 2020-06-09T00:00:00-04:00
Rated 5 out of 5 by from FAST I love this printer. It is just so fast. It prints in no time. I love him.
Date published: 2020-06-09T00:00:00-04:00
Rated 5 out of 5 by from It get the job done. No complaints, does what I want, I once owned an HP printer, and did not like it.
Date published: 2020-06-09T00:00:00-04:00
Rated 5 out of 5 by from Great Printer Fax Scanner Copier Best ever Printer Scanner Fax Copier Excellent Job
Date published: 2020-06-08T00:00:00-04:00
Rated 5 out of 5 by from Excellent Color I purchased this to replace my MFC J480DW which has clogged pinheads. I use this one primarily for color printing and so far it prints color perfectly. I have not printed photos yet.. it was recommended that I print color prints on a regular basis (weekly so the printheads Are used often enough to not clog.
Date published: 2020-06-08T00:00:00-04:00
Rated 5 out of 5 by from Great Printer Great printer, easy to set up, wifi printing, have had no problems with it.
Date published: 2020-06-08T00:00:00-04:00
Rated 5 out of 5 by from Best overall Does great job as printer, scanner and copier. Cannot use fax because of the type of phone service.
Date published: 2020-06-08T00:00:00-04:00
Rated 5 out of 5 by from Works well for the price. I have used it for three months, and I have no major problems with it. It replace a HP that started to have paper feed problems after eight years. This new Brother has had a few problems, mostly due to my learning curve. The duplex printing works well, except it takes time, it is the slowest printer I have used for printing duplex. But fast enough for me. The screen says I am two-thirds down on black ink, on the original black cartridge, based on Consumer Reports, the expanded replacement cartridge should last me over an year.
Date published: 2020-06-08T00:00:00-04:00
Rated 5 out of 5 by from Quirky but useful Once it stabilized on my upgraded network, it is very dependable. Quicker response than others. The only flaw: I cannot fax function.
Date published: 2020-05-27T00:00:00-04:00
Rated 5 out of 5 by from versatail features I've enjoyed my all in one brothers printer. My daughter has been able to use scan feature for her working at home.
Date published: 2020-04-29T00:00:00-04:00
Rated 5 out of 5 by from Easy to set up and use This machine is user friendly and versatile. It's a big part of my home office setup. Just one issue... Scanned pages using the feeder have developed a vertical line all the way down. Looks like the rollers got dirty after limited use.
Date published: 2020-05-30T00:00:00-04:00
Rated 5 out of 5 by from Full features combined with small physical size The full features combined with small physical size is excellent for my already cluttered desktop.
Date published: 2020-05-29T00:00:00-04:00
Rated 5 out of 5 by from Great Features!!!!! This is one of if not the best printer I've ever had. Lots of features and its really quite.
Date published: 2020-04-29T00:00:00-04:00
Rated 5 out of 5 by from Not Sure Don't like the fact that I have to turn it on manually, instead of just push print from the application I'm using.
Date published: 2020-05-31T00:00:00-04:00
Rated 5 out of 5 by from I have been pleased I bought this printer fairly recently but I have really put it to use! It has held up and hasn’t disappointed me at all. I’m very happy with my purchase.
Date published: 2020-06-02T00:00:00-04:00
Rated 5 out of 5 by from it works it works and it was reasonably priced. The cost of the inks is outragious
Date published: 2020-05-28T00:00:00-04:00
Rated 5 out of 5 by from having constant issues I have used this printer for about a month now and sometimes a page will print and sometimes I have to turn it off, redownload the driver and try again. I am not sure if it is due to being a wireless printer or not but would like to try to hook directly to my computer to try it but there isn't a cord. I have never had a printer sometimes print and sometimes do absolutely nothing.
Date published: 2020-05-26T00:00:00-04:00
Rated 5 out of 5 by from FANTASTIC I went through h with a kodak for years at 3 x the price of this printer this printer is awesome in every way
Date published: 2020-05-30T00:00:00-04:00
Rated 5 out of 5 by from Good printer I am still getting use to the printer, so far so good. It does seem to really go through ink though.
Date published: 2020-05-31T00:00:00-04:00
Rated 5 out of 5 by from Quality printing, great features, lon Love that I can print from iPhone and computer wireless. Ink cartridges are lasting a long time and great print quality too. My second Brother printer and love them both.
Date published: 2020-05-13T00:00:00-04:00
Rated 5 out of 5 by from Difficult at Best The best feature is it is small in size. Print size is small. Directions to operate are poor. When the phone rang the caller got a fax sound. Had to disconnect the fax. Scanning is very difficult. Doesn’t seem to recognize the computer although it does when you wirelessly print. Paper tray is small. Would not buy another brother product
Date published: 2020-04-25T00:00:00-04:00
Rated 5 out of 5 by from Barely Works I have only had my device a few months and I have only been able to make a few copies. The machine constantly looses the wifi connection or no spooler connection.
Date published: 2020-05-26T00:00:00-04:00
Rated 5 out of 5 by from Terrific all-in-one @ great price! This works great in all features, except fax, which is on me, cause I just can't figure out how to wire it up. Color quality is amazing! I had to make a copy of my Very Old birth certificate, and you could Not tell the difference without picking them up! An additional plus, for me, is it holds over 100sheets of paper in the drawer, AND in the auto-feed! My only complaint, as with every all-in-one I've ever had, is that 1) if your colors run low, you can't just print in black, & 2) WHY can't you scan when you're out of ink??? It doesn't Use any ink to scan!!
Date published: 2020-05-29T00:00:00-04:00
Rated 5 out of 5 by from All the features of a high-end printer! Had purchased one for a replacement printer. It had all the features I was looking for - wireless, auto double-sided print, top-loading for faxing small footprint and was low priced. Liked it so much I purchased a second one for $10 less than the first one for a different location. Withheld one star because of the loud 'kerchunk' when it wakes up and starts printing. After it starts printing, it becomes pretty quiet. Would buy again and wouldn't hesitate to recommend as a good value for the bucks.
Date published: 2020-05-03T00:00:00-04:00
Rated 5 out of 5 by from Easy to use with great features! I really like this printer/copier/fax/scanner. I don't need to turn on the computer in order to fax documents like I had to with my old printer. The wireless printing is a great feature. It makes printing really easy. For the low cost of this printer, it does everything I need. It was money well spent and I'm glad I chose this product. Also, the cost for the ink is a lot less than other brands.
Date published: 2020-05-02T00:00:00-04:00
Rated 5 out of 5 by from Best 3 in 1 I ever had it don't waste paper Best 3 in 1 I ever had it don't waste paper..... ..
Date published: 2020-05-15T00:00:00-04:00
Rated 5 out of 5 by from Good for home use For the price, this is a good printer. I only use it for minor print jobs at home. Not sure if it would be great for heavy use. The paper supply is smaller than normal, but again, fine for me. The only issue I have is that every so often it says there is a paper jam - but there is not and I have to go through the paper jam process a few times and usually have to unplug it and then go through the process a few more times. A big pain at the time and makes me want to take it back but then it fixes itself and all is good in the world again!
Date published: 2020-05-24T00:00:00-04:00
Rated 5 out of 5 by from Love everything about this printer I have had a few printers over the years. Some small some large enough that I had a issue with moving it myself. This printer is doable for me. I needed to print a lot of legal papers, and I love to cook, so I printed recipes. I can't believe how long the toner has lasted. And last, I love the wireless feature.
Date published: 2020-04-26T00:00:00-04:00
Rated 5 out of 5 by from Good machine Price is good and Feature is good enough for my expectation
Date published: 2020-05-20T00:00:00-04:00
Rated 5 out of 5 by from Great Unite As far a unite, it’s great, I've had Brother machines for over 18 years now, and find they work very well, reliable., but, I feel ink cartridges are a little too pricey, they are cheaper in the stores than online.
Date published: 2020-04-30T00:00:00-04:00
Rated 5 out of 5 by from Terrible! Worst printer ever, does not print, scan or fax... I will give it away or sit in on the curb. Never buying brother again!
Date published: 2020-05-05T00:00:00-04:00
Rated 5 out of 5 by from Not a great printer Terrible printer support sucks. Every time it shuts off it loses connection. Had to buy a USB cord.
Date published: 2020-04-26T00:00:00-04:00
Rated 5 out of 5 by from It's user friendly and very reliable Excellent product, not bulky,fits in any place large or small.Very good price, inks are cheap, printing quality is very good.The only thing that I don't like is that it's slow processing the data to print.
Date published: 2020-05-27T00:00:00-04:00
Rated 5 out of 5 by from PERFECT! This Brother printer is perfect for my needs. From printing recipes that I find online to scanning old family photos to share. The price was right and the size is perfect for my shelf. I couldn't be happier!
Date published: 2020-05-14T00:00:00-04:00
Rated 5 out of 5 by from Brother MFC-J497DW i like the fact that each color has its own cartridge. Ease of operation. controls on front makes it easier to operate. I use this printer to print out plans for my woodworking projects.
Date published: 2020-04-27T00:00:00-04:00
Rated 5 out of 5 by from great printer I love my brother printer. It has been a great printer for my ministry. I also love your store were I get my ink for my 2 brother printers. Te prices are great. thank you...
Date published: 2020-05-20T00:00:00-04:00
Rated 5 out of 5 by from it keeps getting jammed - i would replace dont know how to get a new one set up and this one is terrible. it took two repair people to get the wifi to work (three months and then it jams every other day and no paper problems came with ink for another printer. had to buy the expensive ink for correct printer.
Date published: 2020-05-17T00:00:00-04:00
Rated 5 out of 5 by from Can't just make a copy! I didn't think i needed to research that you can't just make a copy on this machine. You have to save the image and print from another device. Although it has a copy button, it prompts you to save the image. Print and scan quality is very good.
Date published: 2020-04-28T00:00:00-04:00
Rated 5 out of 5 by from Check final info. I am 90, I use it for letters, print spread sheets, copy and fax. I am not a heavy user. The machine does everything I want it to do.
Date published: 2020-05-27T00:00:00-04:00
Rated 5 out of 5 by from Good Printer Took a bit of time to set up but has been a good printer thus far. I do not like where the USB port is, but this seems to be a norm on Printers these days.
Date published: 2020-04-26T00:00:00-04:00
Rated 5 out of 5 by from Great printing Printing is clear, fast, from my computer (I set it up myself).
Date published: 2020-05-26T00:00:00-04:00
Rated 5 out of 5 by from Great quality! I have used the MFC-J497DW for multiple applications including copy,scan,fax, and print. I really enjoyed the ease of use and the speed of the machine. I found myself looking for other jobs to do with this machine. Thank you brother for a great product.
Date published: 2020-04-29T00:00:00-04:00
Rated 5 out of 5 by from Dissapointing My second Brother printer. Hard to set up. WiFi not what it is cracked up to be. Ink expensive. Sold and will purchase something else.
Date published: 2020-05-14T00:00:00-04:00
Rated 5 out of 5 by from Only 2 Months I purchased the printer on 03/14/20. I experienced a paper jam that could not be fixed on 05/14/20. According to the tech who assisted me, the issue was machine and not an actual paper jam!
Date published: 2020-05-22T00:00:00-04:00
Rated 5 out of 5 by from VERY RELIABLE AND EASY TO USE IS VERY WELL KNOWN IN THE MARKET AS A VERY GOOD MACHINE. I LOVE IT
Date published: 2020-04-27T00:00:00-04:00
Rated 5 out of 5 by from Great product This printer/scanner is very easy to use. I am very happy with my purchase and it has worked really well for me. The scanner has been able to scan in documents and photos for all of my needs and easily sends them wirelessly to my computer. I can also print from it from any room in my house wirelessly.
Date published: 2020-05-06T00:00:00-04:00
Rated 5 out of 5 by from Confusing Turns on and off by itself. Too many buttons too push just to make a copy of something. I have yet to review its full potential as I have been dealing with my mother's death.
Date published: 2020-04-29T00:00:00-04:00
Rated 5 out of 5 by from Great printer When I first got the printer home the directions were easy to use easy to install the printer has worked great for all my work needs
Date published: 2020-05-20T00:00:00-04:00
Rated 5 out of 5 by from Too many stopages and have to clean it all the tim Please see above remarks and remarks below thanks
Date published: 2020-06-07T00:00:00-04:00
Rated 5 out of 5 by from not the most reliable i love the machines performance when it works. however, you can't count on it being there when you need it. it constantly goes off line requiring me to reinstall the print/scan programs. don't know why.
Date published: 2020-06-07T00:00:00-04:00
Rated 5 out of 5 by from I like being able to print from my phone, but... Printing from my phone is handy, but it doesn't seem to be able to print envelopes ??
Date published: 2020-06-06T00:00:00-04:00
Rated 5 out of 5 by from Good buy for the money. Had a little difficulty setting up the wireless aspect but eventually figured it out. Otherwise seems to be a great printer. Haven't yet been through an ink cartridge so can't give any idea of how long they last. The machine both prints and scans fast, and with good quality outputs.
Date published: 2020-06-06T00:00:00-04:00
Rated 5 out of 5 by from Easy to use Easy set up and does what we want. Our daughter works from home and needed a wireless printer. This was easy to set up and connect to. Great price point too.
Date published: 2020-06-05T00:00:00-04:00
Rated 5 out of 5 by from My brother Great product. Works better than my XP printer did. Price is competitive. The ink is less expensive, is why we decided to by the brother printer. We are happy with our purchase. I can print from my iPhone and he can print from his LG phone.
Date published: 2020-06-05T00:00:00-04:00
Rated 5 out of 5 by from I love it! Just have this printer for few months, I really love it. Until now the only inconvenience I have is the cartridges but noting crazy.
Date published: 2020-06-05T00:00:00-04:00
Rated 5 out of 5 by from Worth the money Works real well. Nice color on photos. Don't expect 2 sided printing to work. Paper jams every single time
Date published: 2020-06-04T00:00:00-04:00
Rated 5 out of 5 by from Fabulous Printer at Affordable Price It is a good value for the money. I like the double sided print feature. I use the scanner and copying for my business, too. I wish I had a landline, so I could use the fax, Ha! Ha!
Date published: 2020-06-04T00:00:00-04:00
Rated 5 out of 5 by from So Easy To Use. We love this printer after having HP printers for 25 years. So much better print quality than an HP. Highly , highly recommend this printer.
Date published: 2020-06-04T00:00:00-04:00
Rated 5 out of 5 by from Great printer I love this printer. Print is sharp and clear. Hasn't used much ink as my HP one did. Still shows 3/4 full and I've printed about 100 sheets so far. Good choice.
Date published: 2020-06-03T00:00:00-04:00
Rated 5 out of 5 by from Low cost For a low cost printer it does a great job. It prints out more pages per refill costs than my other low cost printers.
Date published: 2020-03-19T00:00:00-04:00
Rated 5 out of 5 by from When it works it is great. Have a hard time getting the WIFI connection to work I can hit print and the connection is not made. I go on to my computer and it says that I have no printer and cannot find it. Sometimes it works perfectly. Cannot understand how to fix this.
Date published: 2020-03-19T00:00:00-04:00
Rated 5 out of 5 by from works well! I have had no problems with this printer and it continues to perform well.
Date published: 2020-04-22T00:00:00-04:00
Rated 5 out of 5 by from love it great it does a great job printing it's easy to use and it does everything that I wanted to do for my printer except I wish that link lasted longer thank you
Date published: 2020-04-21T00:00:00-04:00
Rated 5 out of 5 by from Great Printer I love this machine is very very easy to use gives great print quality everything you could want in a printer
Date published: 2020-04-21T00:00:00-04:00
Rated 5 out of 5 by from Fantastic I love my Brother printer! From my lap top, from my phone, no problem! Heard a funny noise in my house, oh, just my printer cleaning itself! Marvellous!
Date published: 2020-04-21T00:00:00-04:00
Rated 5 out of 5 by from Great features I like how fast it prints and copy the quality of copies are very nice.
Date published: 2020-04-21T00:00:00-04:00
Rated 5 out of 5 by from Good Prints and great features This printer provides very printouts and has easy to use features.
Date published: 2020-04-21T00:00:00-04:00
Rated 5 out of 5 by from Great printer/ink doesn't last long Great printer, use it only for business inquiries. But the ink dries out pretty fast even when I tried to use the black & white ink to save the colored ink. Sometimes it doesn't to the computer when it needs and it takes forever to print in queue.
Date published: 2020-04-20T00:00:00-04:00
Rated 5 out of 5 by from Automative Salesmen I have had excellent service and performance and quality
Date published: 2020-04-20T00:00:00-04:00
Rated 5 out of 5 by from Good product! User friendly, Good featured software. Could use an auto skew correct for scanning.
Date published: 2020-04-19T00:00:00-04:00
Rated 5 out of 5 by from Easy to use I find it easy to use. This includes instructions on how to deal with problems
Date published: 2020-04-17T00:00:00-04:00
Rated 5 out of 5 by from Partner I am not happy with this printer dose not copy from feeding top tray. Gets jam if too many papers are loaded on tray.
Date published: 2020-04-16T00:00:00-04:00
Rated 5 out of 5 by from Love the double side printing I love the ease that it prints. The only problem I have is making greeting cards. Taking the paper in and out is clumsy
Date published: 2019-08-09T00:00:00-04:00
Rated 5 out of 5 by from Love this printer! We needed an inexpensive home printer for general printing such as important documents and our son’s school work. For two days I researched printers and watched videos to decide on one. We originally planned on purchasing an HP due to their ink replacement program. Went to our local BestBuy to purchase it and saw this printer on the shelf. We loved how the compact squarish design and front panel looked so we powered it on and printed a test page. The HP was not plugged in so we couldn’t test it out. It had negative comments on reviews about how loud it was. This Brother printer is one of the quietest ones we’ve found which is a big plus to us. We decided to purchase it instead and we are very happy we did. Setup took about 30 minutes from unboxing to fully up and running including Brother software on the computer and the Brother iPrint&Scan app on our iPhones. Printing is flawless from both the computer and phones. The print speed is plenty fast for our needs and quality seems very good. We haven’t experienced any paper jams using inexpensive plain paper. Our internet speed is 150mbs with a tri-band router and wireless connectivity is working perfect. I connected it to our 2.4ghz band because we use the printer in a spare bedroom that is a good distance away from the router. We tested all the functions of the printer except faxing as we do not have home phone service and everything works perfect. We couldn’t be happier with our decision to go with this printer over our original choice. We definitely recommend purchasing this printer!
Date published: 2020-03-01T00:00:00-05:00
Rated 5 out of 5 by from GOOD PRINTER I am using BROTHER printers for the last a decade and have found this printer satisfactory. I have purchased several printers and am fully satisfied with its performance. If needed, will buy another one too.
Date published: 2020-02-29T00:00:00-05:00
Rated 5 out of 5 by from Missing many of HP Features I have a Brother MFC-J497DW. I have always had HP printers before and miss many of their features that are very helpful, easy to use, and produce quality output. Possibly I have not been able to determine how to do the following despite looking through the manual and also using your Utilities. If these functions are truly not available, I am very disappointed not to have them. - No easy way to Cancel printing without going to Tools/Devices/ … and canceling out of print queue. Should be a cancel button on printer or a way to pause printing while one goes through the process of cancelling out of queue. - No way to adjust intensity of copy in order to either make the print darker & more readable or to lessen the intensity to lighten a background as when copying newsprint. - Scan quality is poor. No way to look at the resultant scan on the monitor and adjust intensity and/or brightness. Also – I do not have or want FAX capabilities, but I’m often locked out of using the printer because there’s a message that it’s receiving data. Is there any way to disable the FAX functions or to easily cancel out of receiving? Thank you for your interest in user feed-back.
Date published: 2020-02-24T00:00:00-05:00
Rated 5 out of 5 by from Great printer This printer has performed with out any issues, I'm really pleased that I purchased this product.
Date published: 2020-02-24T00:00:00-05:00
Rated 5 out of 5 by from Brother Printer MFC-J497DW Our Brother printer works great for our home. Its easy to load paper unit and changing the ink units are easy.
Date published: 2020-03-15T00:00:00-04:00
Rated 5 out of 5 by from Extremely simple wonderfully great Extremely simple wonderfully great I love my brother machine it does everything I asked of it and more
Date published: 2020-03-15T00:00:00-04:00
Rated 5 out of 5 by from Good Purchase I purchased my Brother MFC-J497DW several months ago. I really enjoy it. To begin with, setting up the unit was a hassle-free effort. The unit's instructions were easy to follow. At this time, I'm just printing documents. The unit is reliable and responsive. It never fails me. It's speed is fine, and the copies are of good quality.
Date published: 2020-03-15T00:00:00-04:00
Rated 5 out of 5 by from prints very clean and clear! Like all lower price printers, ink hog and brother cartridges are paying for the price difference. They are less costly than most others and only 4 instead of 5 cartridges.
Date published: 2020-03-11T00:00:00-04:00
Rated 5 out of 5 by from Easy set up! Overall a good machine. I would say generally it is a very good machine. I have 2 suggestions: 1. A faster copy speed 2.The default setting on Copy instead of FAX. At least these would be my suggestions. The company stands behind it's product and the customer service is excellent.
Date published: 2020-03-13T00:00:00-04:00
Rated 5 out of 5 by from Reliable. Never have any stoppage when printing. Cannon is a little faster but not the quality of the brother
Date published: 2020-03-13T00:00:00-04:00
Rated 5 out of 5 by from compact Have had trouble installing firmware upgrade. Also had trouble with it dropping internet connection.
Date published: 2020-03-14T00:00:00-04:00
Rated 5 out of 5 by from Still learning the features. Without a special cable, initial setup was time-consuming.
Date published: 2020-03-12T00:00:00-04:00
Rated 5 out of 5 by from Pretty cool! I bought this printer just to print out school documents, and it's a pretty great casual printer. While it isn't as mighty as the printers throughout my school, it's great for someone who doesn't need to use a printer/scanner/copier/fax all the time. It starts up a bit noisily, though. Wouldn't reccommend for all-nighters.
Date published: 2020-03-06T00:00:00-05:00
Rated 5 out of 5 by from Easy set up The first brother printer I had lasted 8 years, the one I have now is a great printer, pretty fast, and very inexpensive. GREAT printer and Brother is a great company!
Date published: 2019-08-24T00:00:00-04:00
Rated 5 out of 5 by from Compact Compact and handy as a second printer. Serves the purpose for which it was purchased. Speedy.
Date published: 2019-08-23T00:00:00-04:00
Rated 5 out of 5 by from Working great I use this in a mobile work vehicle and it works very good
Date published: 2019-08-22T00:00:00-04:00
Rated 5 out of 5 by from perfect all-around copier my needs aren't very sophisticated (just simple and duplex copies from the plate or from my computer but the printer does what I need and does it perfectly. Only difficulty ... the option buttons could be simpler and more direct but as a 90-year old maybe I'm fussier than younger people.
Date published: 2019-08-22T00:00:00-04:00
Rated 5 out of 5 by from Great Printer The printer has an average foot print and at the same time it has a low silhouette which makes it a nice fit on a shelf. The top of the printer has a folding door which keeps the majority of dust off the scanning feed area and of course it has the lid that opens to the flatbed scanner. The print is very clear and the print time is very fast. This is one of the better printers I have owned.
Date published: 2019-08-22T00:00:00-04:00
Rated 5 out of 5 by from Better than my last Brother! Ive had the same Brother printer for 9 years and it worked great! That is until my dog decided he was gonna number 1 all over it. So off to Best Buy I went. I wasn’t sure what I wanted because although the prices ranged dramatically from various brands, I compared and debated for at least an hour and a half. Asking questions over and over I decided to go with this Brother. It has everything I need and more. From faxing to both sides printing, scanning, uploading to the cloud, etc. I LOVE this printer and even more so because it’s so compact! The only downfall for this printer isn’t the printer itself. It’s the ink. Plain and simple. Not only is the ink, in my opinion, twice the cost of other inks, it’s also hard to find. I’ve only succeeded at Best Buy or online or anywhere that sells the printer. And no matter where I found it, Best Buy was always cheaper unless you are willing to wait for Amazon to deliver it. But in my case, I needed it immediately. (Just stock up on ink) that’s what I did.
Date published: 2019-08-21T00:00:00-04:00
Rated 5 out of 5 by from Great features Got this for making pictures & copies of things. So has been very useful.
Date published: 2019-08-21T00:00:00-04:00
Rated 5 out of 5 by from VERY Happy with purchase Has a lot of features and is rated #1 by consumers, and they are more often right than all the ads.
Date published: 2019-08-20T00:00:00-04:00
Rated 5 out of 5 by from not good will not give a printed fax confirmation, chat help dropped merowsen
Date published: 2019-08-20T00:00:00-04:00
Rated 5 out of 5 by from Ink Cartridges expensive and short-lived This printer has been just OK. However, it is designed to make sure you have to replace all the cartridges if even one goes out. It's cheaper to buy a better quality printer, and perhaps by a more reliable company.
Date published: 2019-08-14T00:00:00-04:00
Rated 5 out of 5 by from works Once I got it working, works fine. A little complicated for us low tech people.
Date published: 2019-08-11T00:00:00-04:00
Rated 5 out of 5 by from Easy to Use This printer is easy to use with many different features. The print quality is also excellent. It is also very affordable for a daily-use office printer.
Date published: 2019-08-11T00:00:00-04:00
Rated 5 out of 5 by from Features are good. All features are good. Printing could be a little faster.
Date published: 2019-08-17T00:00:00-04:00
Rated 5 out of 5 by from Great features that work wonderfully!! Great features that work wonderfully!! I love it. I use it for my home office, and I've had NO problems with it.
Date published: 2019-08-14T00:00:00-04:00
Rated 5 out of 5 by from I have not used this copier long enough I have not used this copier long enough to give it a better rating, but so far it meets my needs & expectations. I would like to follow up after a couple of years & rate this copier again.
Date published: 2018-12-11T00:00:00-05:00
Rated 5 out of 5 by from Very easy to use Better than my last printer, lets you know when the ink is empty and i don't have to manually turn it on and off. I am very happy with this printer. I trust the Brother brand. Wireless features are very convenient also.
Date published: 2019-04-20T00:00:00-04:00
Rated 5 out of 5 by from Excellent Product I've used Brother printers for the past 15 years without a single complaint and this new addition satisfies every need I have fluidly. Highly recommended for the home office power user!
Date published: 2018-10-17T00:00:00-04:00
Rated 5 out of 5 by from Too slow It takes forever to start printing. Once in a while it gets hanged up printing and the only way out of of is to unplug it from the wall
Date published: 2018-12-28T00:00:00-05:00
Rated 5 out of 5 by from Great printer for the money. I'm particularly fond of this Brother printer with paper that feeds from the bottom of the machine. Every top-loading printer I've ever had has died a miserable, dusty death within a year. I live in a particularly dusty part of the world, and this printer WORKS. The only problem I had was with setting it up. My grandson finally remoted into my computer from California and set it up for me. Sigh.
Date published: 2019-01-30T00:00:00-05:00
Rated 5 out of 5 by from Wireless Printing The printer is a great size with nice features for every day printing. My only issue with the printer is it won't stay connected to my wireless network. I continually have to trouble the printer to connect it back to my network and it takes multiple times to get it connected. This is frustrating but I deal with it
Date published: 2019-04-25T00:00:00-04:00
Rated 5 out of 5 by from Prints great Great printer and I would recommend this printer to everyone
Date published: 2019-02-21T00:00:00-05:00
Rated 5 out of 5 by from Perfect Home Printer I received this product for free from Brother in exchange for my honest opinion/review of the product. This printer did an excellent job of printing, copying, and scanning. Everything I printed came out beautifully and very quick especially the color pages. The copy and scan functions both produced high quality images. I don`t have a landline so I was unable to try the fax feature. Assembly was very easy, just remove the packing materials and stickers and put in the ink cartridges. The product instructions were clear and easy to follow. I really liked the keypad that can be flipped up for better viewing and that fact that I can print directly from my phone. There are two things I would change about this printer. The first, would be the screen. I would have liked it to have been a touchscreen. Second, I didn`t like how the installation software kept asking me to install programs I didn`t want or need. Overall, I was very impressed with this all-in-one printer.
Date published: 2018-06-14T00:00:00-04:00
Rated 5 out of 5 by from Good printer I needed a compact printer for a small tech station. Fits perfectly. Was super easy to set up. Prints fast and clear. Uses 4 separate cartridges for colors and black and white,which is also what I was looking for! Would definitely recommend this little gem of a printer!
Date published: 2018-11-25T00:00:00-05:00
Rated 5 out of 5 by from SLOW SLOWER THAN THE PREVIOUS BROTHER I HAD. DOES NOT POWER UP AUTOMATICALLY WHEN HITTING PRINT ON THE PC. IO HAVE TO TURN ON THE POWER BUTTON
Date published: 2018-12-27T00:00:00-05:00
Rated 5 out of 5 by from Bang for the buck! Easy to use with great futures. Had an MFC-665CW for over 10 years and had to replace it because it wasn't connecting to the home wireless network. My only complaint with the MFC-J497DW is it goes through ink pretty fast with normal to moderate use.
Date published: 2019-04-06T00:00:00-04:00
Rated 5 out of 5 by from Brother copier/Fax/and Scan Simple enough for the less technical person could operated it, love the straight to the point features.
Date published: 2019-04-21T00:00:00-04:00
Rated 5 out of 5 by from Easy to use Good features; easy to setup; scanner easy to use also
Date published: 2019-02-07T00:00:00-05:00
Rated 5 out of 5 by from Could Use Faster Printing For most printing, this printer works fine. But on some simple printing jobs, it takes forever to get the print output. And I can't figure why.
Date published: 2018-12-07T00:00:00-05:00
Rated 5 out of 5 by from Easy to operate Compared to my previous printer, a different brand, this Brother printer is so easy to operate. It comes on when I click print and gives me a preview with options such as which pages to print and whether to print on both sides of the paper. It turns itself off when done. It even cleans itself automatically. Love it!
Date published: 2018-12-11T00:00:00-05:00
Rated 5 out of 5 by from Great low cost 3 in 1 printer Have owned and used this printer for three months. Does all that I require from a base printer. It has worked trouble free. Highly recommend.
Date published: 2018-10-08T00:00:00-04:00
Rated 5 out of 5 by from Great Printer My son has a model older then this one but he did recommend this one. It works great, easy to install the software but I thought it did take longer then the old Cannon I had. It does a great job with color printing, colors are nice and sharp. For the price you can't go wrong. Had one years ago and I had loved it, so for me it was an easy sale when he mention Brother.
Date published: 2019-01-10T00:00:00-05:00
Rated 5 out of 5 by from Great product printing has good quality It's good and I'm able to print from my other devices
Date published: 2019-01-30T00:00:00-05:00
Rated 5 out of 5 by from Good reasonably priced printer On the whole, very pleased with the features, ease of set-up, print quality. Was just disappointed that excess printer cartridges from my Mj435 can't be used on the 497 although they look very similar in size and design
Date published: 2018-12-10T00:00:00-05:00
Rated 5 out of 5 by from Does what it's supposed to do! Great reasonably priced unit. Does what it is supposed to do. No complaints!
Date published: 2019-05-07T00:00:00-04:00
Rated 5 out of 5 by from Great Printer! So far I am loving this printer - love the 2-side auto printing and the remote, wireless printing. Guides me through the ink changing - very nice!
Date published: 2019-05-26T00:00:00-04:00
Rated 5 out of 5 by from Replaced Brother with a sibling. My previous Brother printer heads started going bad, after almost a decade of continuous use. So I immediately went another Brother printer and it's a good replacement with uogrades, as it's a newer printet. Quick access through the Brothe Print and Scan app for my family's android, iphone, HP laptop and macbook.
Date published: 2018-10-15T00:00:00-04:00
Rated 5 out of 5 by from User Friendly Ran it through the features, and it was quite simple to operate. Not uite like my old printer, so it took a few minutes to acquaint myself with it. But was not a frustraing learning process as is the usual set-up for some new electronics. It's great, love it, would buy more of your products the next time I'm shopping for technology equipment.
Date published: 2019-04-11T00:00:00-04:00
Rated 5 out of 5 by from Works as expected, as all Brother printers do. Excellent product, own seven Brother Printers currently
Date published: 2019-01-14T00:00:00-05:00
Rated 5 out of 5 by from printer Great printer, great price. Was reluctant based on price but so glad I made the purchase.
Date published: 2019-05-16T00:00:00-04:00
Rated 5 out of 5 by from Brother - MFC-J497DW Satisfied with this product. All in one 100% effective.
Date published: 2019-03-05T00:00:00-05:00
Rated 5 out of 5 by from Great machine for the price Easy to set up, great features and better than average ink cartridge life at an affordable price.
Date published: 2019-06-17T00:00:00-04:00
Rated 5 out of 5 by from Easy and fast Setup. Great quality from prints and the scaner is super clear. Transfer documents to computer is easy and fast.
Date published: 2019-01-10T00:00:00-05:00
Rated 5 out of 5 by from It's good It does what I want - it prints pages, copies. I won't use the fax.
Date published: 2019-01-24T00:00:00-05:00
Rated 5 out of 5 by from A God Send for Us "Technically Challenged Users!' I was using an older Brother product during tax season that required each page to be loaded for copying. I purchased this Brother printer, and it was amazing how much time I saved making copies of tax returns.. Thank you!
Date published: 2019-06-08T00:00:00-04:00
Rated 5 out of 5 by from Good product The product have a wide rage of excellence the internet connection and its compactibily is so nice that it on a flash. All troubleshooting are resolved in a minute and the prinnting, copying and scanning outcome is excellence. Though I have not try the Faxing facilities due to the fact that I do not have a landline connection I know it is going to be great.
Date published: 2018-10-27T00:00:00-04:00
Rated 5 out of 5 by from Does Exactly what it is supposed to. Printer was easy to set up and print quality is excellent.
Date published: 2019-04-09T00:00:00-04:00
Rated 5 out of 5 by from terrific rebuild easy to use and affordable but needs upgrade in the ink area of the machine needs longer life not shorter
Date published: 2019-06-09T00:00:00-04:00
Rated 5 out of 5 by from great for what I need inexpensive printer for casual print jobs. Ferankly I didn't need the fax, though like the top feeder for copies and scans.
Date published: 2019-06-24T00:00:00-04:00
Rated 5 out of 5 by from Love it! I posted a review at the end of the survey regarding my problem
Date published: 2019-02-15T00:00:00-05:00
Rated 5 out of 5 by from Easy to use! Hands down, this is the best printer I have ever used. Many great features and ease of use make this printer number 1 in my book
Date published: 2019-03-29T00:00:00-04:00
Rated 5 out of 5 by from Excellent bang for your buck printer As a college student I would recommend this product to those who are in need of something well priced that does multiple jobs efficiently. The colors look great when pictures print, the printer does double sided and small prints with excellent detail and the printer is easy to use. I have been using mine daily for printing and scanning to my email and every function that this machine performs is user friendly and relatively quick. The people at Brother did an excellent job making a multi function printing/ faxing/ scanning machine that is reliable and great to have at a price that is reasonable. You have a satisfied customer here.
Date published: 2019-06-26T00:00:00-04:00
Rated 5 out of 5 by from Good Printer I have used this printer a lot and have used everything except the Fax great for scaning and printing a little slow as a copier printing both sides of paper once set up saves paper
Date published: 2019-06-18T00:00:00-04:00
Rated 5 out of 5 by from Great little printer Bought this to replace an Epson WF545. The Brother was easy to set up. Ink is cheaper than Epson. I get a sharp copy even on pink carbon copy sheets. Changing to legal size paper was easy. Basic machine that works as expected.
Date published: 2018-11-09T00:00:00-05:00
Rated 5 out of 5 by from Great features, easy instructions Yellow doesn't work and I have to unplug it to get it to turn off. Copies good.
Date published: 2018-11-05T00:00:00-05:00
Rated 5 out of 5 by from Does the job. I have had a Brother MFC before this one and it was great. SO far this one is good too. The worst part of the whole experience besides the salesbum trying to sell me more cartridges because he said that it only came with "starter cartridges", was this review. Too long.
Date published: 2019-02-06T00:00:00-05:00
Rated 5 out of 5 by from good home printer Don't think it would hold up to heavy use, but as a home unit for the occassional scan, copy, and printing, it works very well and the print quality is very good. As far as the fax goes, that feature could be left out, that is last century technology
Date published: 2018-11-24T00:00:00-05:00
Rated 5 out of 5 by from Complete office needs Couldn’t ask for anything more (maybe more economical ink? but otherwise it serves all my needs.
Date published: 2019-01-06T00:00:00-05:00
Rated 5 out of 5 by from Easy to use Wanted something simple to use. Need to make copies. Maybe in future will learn to scan also
Date published: 2018-10-06T00:00:00-04:00
Rated 5 out of 5 by from Wireless printer This printer so easy wireless is a breeze excellent copies
Date published: 2018-12-16T00:00:00-05:00
Rated 5 out of 5 by from Does what I need it to do My printer was easy to set up and using it has been easy. The sheets printed are very clear and sharp.
Date published: 2019-01-25T00:00:00-05:00
Rated 5 out of 5 by from Good printer Easy to learn how to use.Good prints printed quickly
Date published: 2019-04-10T00:00:00-04:00
Rated 5 out of 5 by from Professional quality I trust your brand and am very pleased with your product. It is great quality and offers a solid feature array. I replaced another Brother printer with this one because of underutilization of the first printer. The printer is used in a personal residence and because it is a vacation home, the first printer ink jets became dry and clogged because it went 6 months unused.
Date published: 2019-05-19T00:00:00-04:00
Rated 5 out of 5 by from Good Printer This is a good printer for the low cost allowing for all-in-one features in a smaller space. It is easy to use, prints quickly and is rather silent. Good purchase that I would recommend to other small businesses!
Date published: 2019-06-25T00:00:00-04:00
Rated 5 out of 5 by from FAST! This printer is much faster than the HP that it replaced. Ink change-out is fast and easy.
Date published: 2019-02-09T00:00:00-05:00
Rated 5 out of 5 by from Brother always delivers Awesome printer. Quiet, reliable and affordable. More printing per cartridge. Cost effective. Very very user friendly.
Date published: 2019-05-19T00:00:00-04:00
Rated 5 out of 5 by from Disappointing Investment The unit is extremely noisy at start-up and prints at an amazingly slow crawl. It's great for photos only (beautiful prints, which is the primary reason we bought it.
Date published: 2018-10-08T00:00:00-04:00
Rated 5 out of 5 by from Love it! This was a replacement for an HP air printer that was losing its mind multiple times per day. Always got message that no air printers found. Now that I have the Brother printer my problems have evaporated. I should have switched to Brother sooner.
Date published: 2018-10-22T00:00:00-04:00
Rated 5 out of 5 by from Prints Quickly This printer prints quickly. It was easy to set up with the disc provided. I have not had it very long, so I don't know how the ink holds up. Printing quality if good.
Date published: 2019-05-30T00:00:00-04:00
Rated 5 out of 5 by from Great Device It does a great job and is very easy to use. Also like the auto updates.
Date published: 2018-10-20T00:00:00-04:00
Rated 5 out of 5 by from Has A Few Problems. Maybe once every three days or so the printer would turn itself on, and would be in the fax mode, for no apparent reason. So, I just leave it unplugged until I am ready to use it. Also, it is pretty noisy when it is copying. Otherwise, it seems to be a decent copier.
Date published: 2019-07-10T00:00:00-04:00
Rated 5 out of 5 by from so far so good performing fine at the moment...keeping fingers crossed as the last one only lasted one year 2 months
Date published: 2018-12-18T00:00:00-05:00
Rated 5 out of 5 by from Easy set up I don't really use it for much, but it is so easy to use when I do need to.
Date published: 2019-03-24T00:00:00-04:00
Rated 5 out of 5 by from great value great value printer for home use. Replaces a medium priced HP. Had some difficulty adjusting to different controls. Very satisfied
Date published: 2019-01-13T00:00:00-05:00
Rated 5 out of 5 by from Good coverage & easy to apply Easy to use & prints clear pages in color & black white.
Date published: 2019-01-25T00:00:00-05:00
Rated 5 out of 5 by from Great compact All-in-One I have two printers that are doing ok even though they are well past their useful life (one is a Brother Laser Printer. However, I've decided to change from an old desktop to an iPad Pro as my main computer. So, I wanted to get a printer with AirPrint, a document feeder and duplex printing. This machine has all of these features at a very attractive price for the printer and ink. After looking at reviews on the web, there is one All-in-One that is more expensive, its ink costs as much at the machine and the installation took more than an hour. This Brother machine hooked up instantly via AirPrint and took about 2 minutes for my desktop (I had to reset the router, which was clearly explained). Great price for machine and ink, easy set-up, lots of features and great longevity based on my prior laser jet purchase.
Date published: 2018-12-13T00:00:00-05:00
Rated 5 out of 5 by from Good product A well built and good product with the features i needed
Date published: 2019-02-11T00:00:00-05:00
Rated 5 out of 5 by from Exactly what I needed I bought this printer for the convenience of printing, copying and scanning at home. I chose it over others for the sale price and the push-button controls. It was easy to set up and use. The print quality is fine, better than I expected. The cost per page may be higher than others (cost of ink? but this is not a concern for me since I don't do a lot of printing.
Date published: 2019-06-18T00:00:00-04:00
Rated 5 out of 5 by from Easy to use Highly recommend to friends and family.control board easy to see and understand
Date published: 2019-04-09T00:00:00-04:00
Rated 5 out of 5 by from great printer this printer does evreything i need and more. the wireless printing works great and easy to set up.
Date published: 2019-05-11T00:00:00-04:00
Rated 5 out of 5 by from Good Features! This is a good quality printer. This printer is fast and even printing at a draft setting the output is pretty good. The scaning feature is very good. There are a couple of things that I did not like as much: one is the ink cartridge. I used up the black pretty quick. The second is the amountof paper that it holds.
Date published: 2018-09-22T00:00:00-04:00
Rated 5 out of 5 by from Real workhorse This copier/scanner works just as it is suppose to. No jams, no wasted ink, nice machine.
Date published: 2019-04-10T00:00:00-04:00
Rated 5 out of 5 by from Good for the money I purchased this printer on sale. It was very easy to set up and to connect to my network. Like most of these computers the cost of the ink is high. Overall for the money it is good.
Date published: 2018-12-31T00:00:00-05:00
Rated 5 out of 5 by from Easy and inexpensive for home use Easy to set up and use. The wireless feature is great! Well worth it.
Date published: 2019-05-01T00:00:00-04:00
Rated 5 out of 5 by from trouble getting it to print trouble getting it tp priint without a lot of jassle
Date published: 2019-05-16T00:00:00-04:00
Rated 5 out of 5 by from Its Great !!!! It does everything I want. it too. I like it just like any of the other Brother printer I have had. I will always buy Brother printer.
Date published: 2019-04-20T00:00:00-04:00
Rated 5 out of 5 by from disappointing ink cartridge Ink carttidges cost more than other brother printers i own. Seems to contain less ink also. I like the speed of the prinitng though.
Date published: 2018-11-08T00:00:00-05:00
Rated 5 out of 5 by from Excellent Printer If you need a color printer with quality print and reasonable cost of operation. This printer is for you.
Date published: 2019-06-29T00:00:00-04:00
Rated 5 out of 5 by from Easy installation After buying and returning a defective HP, I tried Brother and was very happy. An installation disc did the set-up, and I was up and running
Date published: 2018-10-02T00:00:00-04:00
Rated 5 out of 5 by from Fast, Easy Printer is easy to set up, fast to print, pages look sharp and defined. Had trouble connecting the wireless after it disconnected two weeks in due to my terrible cable company. Help desk was GREAT the first time, not so great the second time when they directed me to my cable company without fixing the problem. Cable company was useless but the printer seemed to reconnect on it's own. No further trouble, knock on wood.
Date published: 2018-12-31T00:00:00-05:00
Rated 5 out of 5 by from Great Printer I received this product for free from Brother in exchange for my honest opinion/review of the product. I don`t have much experience with printers, as I haven`t had one in years. I`m used to the big bulky printers of yesteryear, so I was pleasantly surprised at how sleek and compact this printer was for an all-in-one.This printer was easy to set up, and easy to connect to the home wifi. I was able to do it myself in just a few minutes.I have used the printer/scanner several times now and have had great results. The print time is minimal, and the scanner takes crisp, clear images. I`ve even printed some documents and picture straight from my iPhone.I have not had the need to use the fax feature, but it is great to know that I can if needed. The only thing I can say is "wrong" with this printer is that the print tray is a little flimsy. I can see it breaking if you are not careful when loading the paper.
Date published: 2018-06-14T00:00:00-04:00
Rated 5 out of 5 by from Good for personal and home use Just what i need for my personal, home and official work at home printer
Date published: 2019-01-15T00:00:00-05:00
Rated 5 out of 5 by from Not worth the money I had my print for 5 weeks and it keep jamming the paper when I tried to do two side print. So I returned it.
Date published: 2019-01-15T00:00:00-05:00
Rated 5 out of 5 by from Love it I truly enjoy my printer. The Bestbuy sales clerk recommended Brothers printer to me & that I would be pleased. Easy setup
Date published: 2018-09-22T00:00:00-04:00
Rated 5 out of 5 by from Great features I love how it copies on both sides of the paper . That saves a lot of paper . It is also very fast
Date published: 2019-01-10T00:00:00-05:00
Rated 5 out of 5 by from Great Value Needed a simple inexpensive printer. Much to my surprise this is comparable to much more expensive multifunctional printers. A great value. Does everything the much more expensive printer it replaced.
Date published: 2019-01-07T00:00:00-05:00
Rated 5 out of 5 by from Good product Good product for what I use if for I would recommend it to others
Date published: 2018-12-16T00:00:00-05:00
Rated 5 out of 5 by from Great Value Great printer for the price! If you are looking for a dependable printer at a low price, get this one.
Date published: 2019-04-06T00:00:00-04:00
Rated 5 out of 5 by from Easy to use. Easy installation. Does exactly what I need so far. I don't use my desk top at home for too much. I needed a simple printer for printing documents and making copies. So far, so good!
Date published: 2018-10-12T00:00:00-04:00
Rated 5 out of 5 by from Great Features Slow and noisy to start but prints great quality products. Mediocre scanner.
Date published: 2019-04-27T00:00:00-04:00
Rated 5 out of 5 by from no need to overpay for expensive printer i have had excellent experiences with my brother printers. this is my third. they are so reasonably priced and perform so well. my second-to-last printer even outlasted my ability to easily buy ink for it
Date published: 2019-05-12T00:00:00-04:00
Rated 5 out of 5 by from Malfunctioned due to dust in a week The product looks nice when it works, but after a week you have to wipe the rollers off each time you wanted to use. This is a huge pain because it takes 10-15 minutes to get it working if it does work at that. Ended up throwing in the garbage as that was where it belonged.
Date published: 2019-04-04T00:00:00-04:00
Rated 5 out of 5 by from Great printer Printer are easy to use and it printer out great work.
Date published: 2019-06-26T00:00:00-04:00
Rated 5 out of 5 by from good buy for the money so far has been easy to operate and understand process. bought at store going out of business so got a good deal. have not used enough to see how far ink goes.
Date published: 2018-12-19T00:00:00-05:00
Rated 5 out of 5 by from Great Printer I bought this to replace an older Brother printer that lived out it's lifespan. This one is much faster & handles paper better than the old one. Front loading ink cartridges are really convenient.& it was really easy to set up.
Date published: 2019-01-18T00:00:00-05:00
Rated 5 out of 5 by from Happy, happy, happy We are very happy to finally have a printer that works beautifully. We are technophobes, and hooking it up to the wifi was fairly simple.
Date published: 2019-04-14T00:00:00-04:00
Rated 5 out of 5 by from okay I have not used this enough to know, but it seems to be working fine.
Date published: 2019-01-10T00:00:00-05:00
Rated 5 out of 5 by from Does what I want it to do Nothing extra special about this machine but I don't need extra special - I need a little workhorse. And this seems to be it.
Date published: 2019-02-04T00:00:00-05:00
Rated 5 out of 5 by from Love It For an inkjet printer, this machine is fantastic! Doesn't break the bank either.
Date published: 2018-09-19T00:00:00-04:00
Rated 5 out of 5 by from Easy to use and set up Last printer I bought never worked right and I love that this one is dependable!
Date published: 2018-09-28T00:00:00-04:00
Rated 5 out of 5 by from works well still getting used to the features - so far so good
Date published: 2019-02-04T00:00:00-05:00
Rated 5 out of 5 by from Working fine The end result of printing pictures is okay. I do believe that the photos could be more sharp. So I would say, "Kinda fuzzy."
Date published: 2019-02-23T00:00:00-05:00
Rated 5 out of 5 by from Great value I bought this at a great sale price from Staples, looking for strictly a utilitarian document handler. This fits my needs perfectly. Color copying and scanning seem to be very nice as well if you need good looking stuff. I don't in any way expect this to make photo prints so I haven't tried. The ink included is not a sample amount; I've printed more than a few dozen documents and ink levels are still reading high.
Date published: 2019-04-07T00:00:00-04:00
Rated 5 out of 5 by from Great product Lives up and exceeds my expectations! Top feeder is great
Date published: 2019-06-21T00:00:00-04:00
Rated 5 out of 5 by from Brother printer Being able to print on both sides is super. I am saving paper. The ink seems to last longer than my last printer. Easy to use.
Date published: 2019-05-24T00:00:00-04:00
Rated 5 out of 5 by from Great... I've been using this machine now for about four months and I really think it's a great product. Very easy to set up and fits nicely in a small space yet it is an amazing machine that is capable of handling large volume work for home or small office.
Date published: 2019-04-04T00:00:00-04:00
Rated 5 out of 5 by from brother satusfaction Printer has worked very well, only confusing issue is updating date and time with the touch pad.
Date published: 2019-05-16T00:00:00-04:00
Rated 5 out of 5 by from NICE LOOKING I HAD A BROTHERS PRINTER BUT IT HIT THE DUST., HAD IT FOR A GOOD MANY YEARS. THAT WHY I CHOOSED A BROTHER PRINTER AGAIN. THE INK CARTRIDGE ARE NOT EXPENSES.
Date published: 2019-06-13T00:00:00-04:00
Rated 5 out of 5 by from Great printer print on avg 100 pgs was hoping ink would last longer but handled printing 86 pgs no prob.
Date published: 2019-04-30T00:00:00-04:00
Rated 5 out of 5 by from It was more that I expected Fantastic is a great product. It has a great printing quality.
Date published: 2019-01-09T00:00:00-05:00
Rated 5 out of 5 by from Great Light Duty Printer Great light duty printer if you work from home- prints double sided and not too many paper jams. They have a great service where ink is automatically ordered when you're running low.
Date published: 2019-06-17T00:00:00-04:00
Rated 5 out of 5 by from Great all in one printer Great price, prints , copies and scan better than most printers I owned
Date published: 2018-10-15T00:00:00-04:00
Rated 5 out of 5 by from great little printer Works great, easy set up, easy to use. Would recommand product to anybody
Date published: 2019-04-30T00:00:00-04:00
Rated 5 out of 5 by from Great features It’s small and compact. Does exactly what I needed it to do!
Date published: 2018-12-04T00:00:00-05:00
Rated 5 out of 5 by from Great Printer This is a great printer for a great price.The number one feature I adore is the individual tanks.The window on the front of printer is also a nice added feature.The printer is also quiet when printing. The support is a class act.There are many other features I haven't used at this time.
Date published: 2019-05-25T00:00:00-04:00
Rated 5 out of 5 by from Excellent Printer I have always been fascinated about Brother printers. I like that it’s an all-in-one which affords me the luxury of doing more work from home. I am able to print from my smartphone and tablet. My dislike is that the ink goes fast and they cost a lot.
Date published: 2019-01-10T00:00:00-05:00
Rated 5 out of 5 by from Fast printing .. quality prints. Fast printing. Nice copies. I had a 20 yr old Brother that served me well but time to change. Cartridges got expensive. hopefully I will save on ink.
Date published: 2019-06-16T00:00:00-04:00
Rated 5 out of 5 by from Grandson Recommended Our 22 year old grandson, a recent graduate this year of Taylor University, who now has a Computer Engineer degree is the guy who recommended your printer, and I am very pleased with it.
Date published: 2018-12-26T00:00:00-05:00
Rated 5 out of 5 by from Nice printer Love the printer, lots of features, great price. I would recommend it to anyone needing a printer.
Date published: 2019-01-22T00:00:00-05:00
Rated 5 out of 5 by from Great features Great machine that assists in your creativity and makes it easier to complete.
Date published: 2018-11-03T00:00:00-04:00
Rated 5 out of 5 by from Brother Wireless Color Inkjet Printer I received this product for free from Brother in exchange for my honest opinion/review of the product. I`m very impressed with this printer. We have had many printers over the years and this is by far the best one yet. PROS:Easy to set up and connected to our wireless internet with no hassle.Compact, fits nicely on your printer stand with room to spare.It can fax ( rarely use), scan, and copy. FAST- the printing is fast! It comes out clear and the color is excellent.I love that it is wireless as I can print from my phone from anywhere in the house.CONS:None so far!
Date published: 2018-06-08T00:00:00-04:00
Rated 5 out of 5 by from It’s a great printer I got the printer at great price and I haven’t regretted it since. It prints great pictures and my documents print out in great quality. Plus the wireless printering range is great.
Date published: 2018-09-19T00:00:00-04:00
Rated 5 out of 5 by from A solid copier with quality exterior and interior! It was easy to set-up. I do not need the fax installment at this time; just basic home copying. No complaints!
Date published: 2019-02-09T00:00:00-05:00
Rated 5 out of 5 by from Printer Once set up anyone could use this product. Easy to operate and does what it is supposed to do without hassle.
Date published: 2019-04-12T00:00:00-04:00
Rated 5 out of 5 by from RELIABLE! This is my 2nd Brother printer. My 1st lasted about 5-6yrs. and was a real work horse. Switched to another printer brand and was sorely disappointed with its performance. My 2nd Brother is working like a charm - has great features and performs! From now on Brother is the brand for me.
Date published: 2018-11-10T00:00:00-05:00
Rated 5 out of 5 by from Big on features and small on space it takes. The printer is one of the most economical I've owned, from original price to low cost of printer ink, and large number of copies per printer ink cartridges.
Date published: 2019-04-16T00:00:00-04:00
Rated 5 out of 5 by from great wireless you can print from a smart phone, run 2 computers in one office ! it is fast and takes generic ink we wish we had bought this model sooner
Date published: 2018-09-28T00:00:00-04:00
Rated 5 out of 5 by from Functions as expected! Does everything I wanted it to. Easier than expected set up.
Date published: 2019-01-01T00:00:00-05:00
Rated 5 out of 5 by from Good printer I received this product for free from Brother in exchange for my honest opinion/review of the product. This is a good printer for home use. Set up was easy, I didn`t have any issues connecting to WiFi. The replacement ink is a better price than most other printers which is great. The quality is fine on both printing and copying. The only drawback is that it prints very slow. This is not an issue for me as I don`t do a lot of printing, but if you print many pages at a time it would get tedious. Overall I`d say this is a good printer for people who just need to print a few pages here and there.
Date published: 2018-06-15T00:00:00-04:00
Rated 5 out of 5 by from Simplicity Easy to use and features are great. Small but adequate
Date published: 2019-01-09T00:00:00-05:00
Rated 5 out of 5 by from Has some kinks Set up was a nightmare. Single sheet loading poorly designed
Date published: 2018-09-23T00:00:00-04:00
Rated 5 out of 5 by from Great features It actually does what it supposed to do and it slso helps that I can print from my phone.
Date published: 2019-02-11T00:00:00-05:00
Rated 5 out of 5 by from Great features Excellent printer. More print for your money. Save on purchase of ink. Don't have to replace empty cartridge in order to print.
Date published: 2019-01-11T00:00:00-05:00
Rated 5 out of 5 by from Good Printer A Little slow by printing color pages but by black and white are ok.i got a different printer before and this Machine was a lot faster.
Date published: 2019-01-29T00:00:00-05:00
Rated 5 out of 5 by from Loading Paper Under Unit It's So Easy To Load Paper From The Bottom Then Top Loading
Date published: 2019-04-01T00:00:00-04:00
Rated 5 out of 5 by from It seems to print and scan very well. I HAVE ONLY HAD IT A FEW MONTHS, AND USED IT A FEW TIMES. IT SEEMS TO NOT USE MUCH INK.
Date published: 2019-05-29T00:00:00-04:00
Rated 5 out of 5 by from Does all thngs well! The printer fulfills all my requirements and needs. It has easy to use instructions (after you get used to the Iprint functions... But is is responsive, easy to direct from the computer; and makes excellent copies. I also enjoy the easy(and cheap) ink refill!
Date published: 2018-11-17T00:00:00-05:00
Rated 5 out of 5 by from Brother Wireless Color Inkjet Printer I received this product for free from Brother in exchange for my honest opinion/review of the product. The setup of the Brother Wireless Color Inkjet Printer is fairly simple as well as the assembly. Instructions are easy to follow and troubleshooting was easy. The printer does have different color ink cartridges which is environmental friendly since some colors are used faster than others and avoids waste. One of my favorite features is the ability to wirelessly print from my phone, something very important in today`s world. The display is also very simple all the buttons are self-explanatory. The quality of printing seems about average, there were a few streaks in some of my documents. The sharpness in the quality could be improved. But for the cost of the printer you get the most bang for your buck.
Date published: 2018-06-15T00:00:00-04:00
Rated 5 out of 5 by from Does It All.......... A nice clean print job with no smudges or lines. It seems to be very conservative with its use of ink as well. I have not had a fax fail yet. I am very pleased with my purchase!
Date published: 2019-05-12T00:00:00-04:00
Rated 5 out of 5 by from Great This printer is fast and I enjoy the features. Wifi setup was so easy. I was also able to print from my phone with app in the Play Store.
Date published: 2018-11-26T00:00:00-05:00
Rated 5 out of 5 by from Great bang for your buck! I purchased this all in one after reading some online reviews. It seemed to be a solid unit for most users. I also liked the fact that the replacement ink cartridges weren't going to cost me an arm and a leg. Once I did purchase it, set up was a breeze. The small lcd screen is actually quite useful. The printing process is pretty smooth and prompt. I like the fact that is has an overhead feeder as well as the use of the glass to copy or fax documents. I really like the design and it doesn't appear to be as noisy as other all in ones that I've previously owned. It is a very user-friendly all in one. I previously owned other brand name all in ones, but after learning about Brother, I will be sticking with Brother.
Date published: 2018-10-19T00:00:00-04:00
Rated 5 out of 5 by from WiFi Issues Do your homework before purchasing. This is not a plug and play printer when using the WiFi feature. The network connection tool was no help. It advises changing a router setting that doesn’t exist when logging directly into the modem. Very frustrated being bounced from ISP, to router manufacturer, to printer customer service without any solution. The only WiFi printing currently working is by using my Google Drive.
Date published: 2019-01-03T00:00:00-05:00
Rated 5 out of 5 by from great features It has been dependable and does everything I need. Love it !!
Date published: 2019-01-10T00:00:00-05:00
Rated 5 out of 5 by from Awesome features It is totally awesome because I can print from any room in my house. Wwhhhaaattt!!!!
Date published: 2019-05-30T00:00:00-04:00
Rated 5 out of 5 by from Good Cheap Printer This printer makes very nice photos on the "Best" setting. It prints documents clearly and does a good job with both color and black and white printing. I'm a little concerned that one time it showed a back side paper jam but there was none that I could find.
Date published: 2019-01-01T00:00:00-05:00
Rated 5 out of 5 by from Great features! Excellent desktop printer/scanner for school instructional coordinator!
Date published: 2019-01-07T00:00:00-05:00
Rated 5 out of 5 by from Lot's of features Really like that it has duplex printing, but wish it also had duplex scanning! Unless I'm missing a feature selection, when I feed in double-sided paper, I don't see an option to scan both sides. It only scans one side of the paper.
Date published: 2019-03-06T00:00:00-05:00
Rated 5 out of 5 by from Durable, my old one MFC280w model used 7years Ink is cheap, print is good. I am very happy with the printer.
Date published: 2019-06-20T00:00:00-04:00
Rated 5 out of 5 by from once installed works as advertised. Once setup has worked with no issues. It took several tries to activate. Part of the problem was me. Getting assistance, I think was a 3rd party, was an issue. Their was a language problem. Also, not sure but felt they were trying to sell security packages. They did spend several hours working with me to get printer working.
Date published: 2019-06-17T00:00:00-04:00
Rated 5 out of 5 by from Ideal all-in one Printer Printer was easy to set up in wireless mode and functions flawlessly in all print and scan modes. Simple to change separate ink cartridges greatly reduces printing costs. Best printer I have owned in over 15-years.
Date published: 2019-06-25T00:00:00-04:00
Rated 5 out of 5 by from Works great 4 home Everything we need for our home use. Some feature U would expect on an office printer. 5*****
Date published: 2019-01-08T00:00:00-05:00
Rated 5 out of 5 by from Great Product The printer works very good I like the print features and the color is very good. I have not tried the fax or scanner yet but I think they work fine. I love the brother ink.
Date published: 2019-02-06T00:00:00-05:00
Rated 5 out of 5 by from Great printer for the price Works great. It has high dollar functionality at a reasonable price. Wifi recognition is great. Print quality is great for documents. I don't know about photos. Automatically re- feeds paper if printing two-sided, so no flipping/rotating necessary. Paper feeder is great. Downside: scanning software not great for multiple images and is a bit complicated. I am a occasional document printer (low volume and this printer has been fantastic for my needs.
Date published: 2019-05-20T00:00:00-04:00
Rated 5 out of 5 by from Great features Kinda slow when printing multiple pages. Other than that it’s Great!
Date published: 2019-04-18T00:00:00-04:00
Rated 5 out of 5 by from Color Printer Great color, easy to use, readable window and tabs.
Date published: 2018-11-22T00:00:00-05:00
Rated 5 out of 5 by from So far I really like it My only problem is that it loses my internet connection, but I don’t know if this is a printer problem, a computer problem, or a wifi problem. It is frustrating. Otherwise, I’m happy with this printer.
Date published: 2018-12-31T00:00:00-05:00
Rated 5 out of 5 by from Serves its purpose Works for now only used it a few times. Works like itsdescribed. Just wish it had more ink in the original cartridges.
Date published: 2018-10-13T00:00:00-04:00
Rated 5 out of 5 by from Design beauty and friendly to use I have been building and using personal computers since the 1990s .I have experienced the frustration of setting up printers and ink issues. This brother printer so far has been wonderful. The software and hardware can't be beat. It is a budget machine that runs like a thoroughbred. Thank you Brother
Date published: 2018-11-27T00:00:00-05:00
Rated 5 out of 5 by from Good Features After figuring out the complicated instructions on how to install the product it works great!
Date published: 2019-01-09T00:00:00-05:00
Rated 5 out of 5 by from Great little printer I was looking for a small printer with basic features. This model meets my needs. I very rarely print documents or pictures anymore so I was not looking for a high end printer. I like the size, the price and simplicity of this printer.
Date published: 2019-01-20T00:00:00-05:00
Rated 5 out of 5 by from Love it! Great product. The only problem I have is that I can't always print from my phone, which I'm supposed to be able to do.
Date published: 2019-06-24T00:00:00-04:00
Rated 5 out of 5 by from Great product in short time frame. Quickest and clearest printer I have ever owned. The product this printer produces is of the h8ighest quality for my work needs. The quick, clear result has met all off my demands. Great product.
Date published: 2019-05-19T00:00:00-04:00
Rated 5 out of 5 by from Excellant Ease of use is what I like most about this machine.
Date published: 2019-02-10T00:00:00-05:00
Rated 5 out of 5 by from Nice clear copies It is a good printer for the price . The ink is easy to load from the front.
Date published: 2019-06-04T00:00:00-04:00
Rated 5 out of 5 by from Great Printer It has all I need. The ink is affordable. It has small size. It fix great in my desk.
Date published: 2019-06-24T00:00:00-04:00
Rated 5 out of 5 by from connecting to the computor I am on the the road with an RV and have used other brother printers and no trouble.I needed a new printer and chose this model. After completing the installation the printer worked once with the computer .I normally use USB as WIFI passwords always change. I am out on the road now and will take it in to Staples where I purchased it
Date published: 2019-01-14T00:00:00-05:00
Rated 5 out of 5 by from Great small office or home printer Great printer I can scan and email work orders to office and can us the app to make everything easier and can keep close eye on ink levels from app or it can order ink when it’s low through amazon great choice
Date published: 2019-05-10T00:00:00-04:00
Rated 5 out of 5 by from Fits my needs I was a new owner of a Brother printer MFC-J497DW. I purchased it for the low cost of ink. I am keeping track. It is very easy to change the ink.I do wish there was only 1 unit for color vs 3 separate units. No big deal. I am happy I had Best Buy set it up. It took them over 2 hours to set up. I still had to fiddle with it to work the next morning. It was helpful to have information available through the website.
Date published: 2019-01-07T00:00:00-05:00
Rated 5 out of 5 by from Great features but slow. This printer does an excellent job of printing both color and b&w. Prints well in two sided mode. The ink prices are reasonable compared to some other brands. It is slow and some of the features are difficult to access.
Date published: 2019-06-11T00:00:00-04:00
Rated 5 out of 5 by from Very easy to use I received this product for free from Brother in exchange for my honest opinion/review of the product. i was worried that it would be complicated to wirelessly print because i have never done that before, but the instructions i found were so easy to follow and i was able to print so easily, i wish i had this type of printer before. the printouts come out very nice and clear, none of that smudging. Works way better then my old printer. i have no doubts about trying to print from my phone or ipad in the future
Date published: 2018-06-18T00:00:00-04:00
Rated 5 out of 5 by from Great printer I mostly use for scanning and printing and it works quickly and easily!
Date published: 2018-11-17T00:00:00-05:00
Rated 5 out of 5 by from One of a kind printer Love everything about it. The scan function is especially great. Don't have to save to my computer first before emailing. Takes half the time.
Date published: 2019-06-25T00:00:00-04:00
Rated 5 out of 5 by from Printer I love it!!!! The printer get the job done and like the wireless option for mobile device.
Date published: 2018-10-28T00:00:00-04:00
Rated 5 out of 5 by from Nice quality copies. Colors are great. Yes, great value. Printer cartridges are easy to install.
Date published: 2019-03-23T00:00:00-04:00
Rated 5 out of 5 by from Works well for the office I like the LCD display It is easy to read and follow the instructions. The printer uses a lot of ink. I also have trouble printing envelopes and have not been able to figure out how to make that work. Those instructions are not helpful. Other than those 2 items, the printer works fine.
Date published: 2019-06-13T00:00:00-04:00
Rated 5 out of 5 by from Piece of garbage! Had printer for month has been down for most of that time. Plagued with imaginary jams, labels that don't exist, endless error codes and alignment and print quality issues. It is just a large paperweight.
Date published: 2018-10-27T00:00:00-04:00
Rated 5 out of 5 by from Quality product We have really enjoyed our new Bothers printer. Very nice.
Date published: 2019-04-02T00:00:00-04:00
Rated 5 out of 5 by from Set up easily and worked great I received this product for free from Brother in exchange for my honest opinion/review of the product. Set-Up: I set this printer up using the wifi feature and it connected without issue to my network. I was able to easily set up my computer to use this printer. The entire time I spent on set-up was probably 5-10 minutes. Usage: This printer consistently makes quality color and b&w printouts. I had no issues.Overall: I am very satisfied with this printer and would recommend it to anyone. I especially think it is a good value at the suggested retail price.
Date published: 2018-06-14T00:00:00-04:00
Rated 5 out of 5 by from Great Printer. Easy to use display, the best software of any printer, easy print or scan. The only problem, you keep changing printer cartridge (LC3011, LC3013, these ones are hard to find in the stores. Keep them standard, please.
Date published: 2019-05-30T00:00:00-04:00
Rated 5 out of 5 by from Excellent quality Excellent printing quality, both in color and black and white. Scanner works extremely well.
Date published: 2019-03-24T00:00:00-04:00
Rated 5 out of 5 by from great price Walked into store and item was featured as sale item. Just looking for a cheap printer with bare bones features, then I saw this one. Lots and lots for the money, so I bought this one. Took it home and had an easy set up that worked flawlessly with my network my cell and my wired connection. Then, Brother forced the printer to upgrade. Now nothing works but a cable connection. Done some searching on the net and found out others were having the same issues. So, I deleted everything and found an older software version and now things work better. Cell phone still not quite right but better. Now, I can't get what I need off the app site cause google says I need an account! Boo, hiss. If I wanted a google account I wound have signed up for one. Don't hold me and my brother printer hostage!
Date published: 2019-06-06T00:00:00-04:00
Rated 5 out of 5 by from Great Multi Function Device I bought this printer for it's functions, I have owned Brother for years adn this printer is another reason why I buy Brother products. I needed the MFC functionality and fratures due to limited desk space. Excellent choice! It is a faster printer than my last one and prints great copies. I like the duplex operation since it saves a lot of paper.
Date published: 2019-01-18T00:00:00-05:00
Rated 5 out of 5 by from Works great This is a wireless, all-in-one, color, ink jet printer with a compact form factor. It was easy to set up - including what looked like either a complete download or a major upgrade of operating software and some new firmware. It produces crisp color and black and white copies regardless of the source. It has a quirky "Copy" function that places the copy on my PC - which I then print on the printer. But maybe that is just me not doing something correctly. I'll have to look on Brother's site or maybe You Tube for tutorials. Otherwise, it works great. You might want to buy a set of colored ink when you buy the printer. Because the initial set goes pretty quickly. And one final note; print something with color a couple times a month otherwise the ink tends to get viscous.
Date published: 2019-06-28T00:00:00-04:00
Rated 5 out of 5 by from Like it Does what I need it for. Like that it does double side printing.
Date published: 2019-04-23T00:00:00-04:00
Rated 5 out of 5 by from Customer Support The customer support for this product is amazing. I was having a lot of troubles with my computer and connecting to the printer. Customer support stayed on with me for an hour as my computer was being very slow. At the end it all worked like it should.
Date published: 2019-06-04T00:00:00-04:00
Rated 5 out of 5 by from Control panel I like the printer capabilities and scanner option. The only problem is the control panel and display are to small for those who have some vision and larger fingersproblems.
Date published: 2019-03-20T00:00:00-04:00
Rated 5 out of 5 by from I love my Brother! I am very happy with the quality of this printer. It’s bang for your buck!
Date published: 2019-04-20T00:00:00-04:00
Rated 5 out of 5 by from Excellent features for my needs! Easy to set up and it is user friendly. I scan many items and put them in a folder in my computer.
Date published: 2018-11-24T00:00:00-05:00
Rated 5 out of 5 by from Great value & features This is my 2nd Brother in 10 years. Picks up WiFi much quicker than old one.Good quality.
Date published: 2019-02-12T00:00:00-05:00
Rated 5 out of 5 by from Better than I expected. Haven't had to use some of the features yet. Easy setup Printing has been surprisingly good Loading is easy. I intend to try printing color pictures. I have a Brother HL-L2320D that is great and was the reason I purchased this color printer. Glad I did. Surprisingly I have no paper jams I can contribute to either printer. The ones I have had are "operator errors".
Date published: 2019-04-13T00:00:00-04:00
Rated 5 out of 5 by from Love it I can now write things and send it to the printer without having to email it to my other computer first. Wow just great Thanks
Date published: 2018-11-29T00:00:00-05:00
Rated 5 out of 5 by from Love the style, and does what I want it to do. My ink cartridges are getting low. An icon for refilling ink cartridges came on my screen so I clicked on it. What a mess. I went through screen to screen to find my cartridge number and finally gave up. Not user friendly and still didn't get any cartridges.
Date published: 2019-06-16T00:00:00-04:00
Rated 5 out of 5 by from Great features!!! The printer does everything I need it to do. The only bad points are the number of pages the ink cartridges will print - it goes through ink very rapidly and the speed at which the printer actually prints a page - it is rather slow. However, I am very pleased about the duplex printing ( which saves on paper and the ability to print different size paper ( i.e.4x6 paper.)
Date published: 2019-01-29T00:00:00-05:00
Rated 5 out of 5 by from Easy To use great quality copies The set up was as easy as it gets. The print quality is very good, and simple to use.
Date published: 2019-03-22T00:00:00-04:00
Rated 5 out of 5 by from Outstanding unit Once the unit is set up it is an amazing machine. The wireless feature allows me to use the MFC with anyone of my tablets, my cell phone or laptop. I have had two other printers related to this Brother family.
Date published: 2019-01-03T00:00:00-05:00
Rated 5 out of 5 by from Great Printer For a fairly inexpensive printer this is a great product. There are other printers that are faster but they also cost more. This has all the features you need in an in expensive package, good capacity paper drawer, Flatbed Scanner, Wireless and Wired connection, and it's Fax capable. Changing the ink is by far the easiest I have ever experienced, no lifting the scanner or tight access locations, a simple door on the right and there are the ink cartridges. The small LCD screen tells you the ink capacity along with the software so you always know if you are running low. I have never had a more pleasant experience with a printer both setting it up and using it. The software also doesn't install a lot of bloatware. It takes up slightly more space than my old printer but it also works better. The Ink is also less expensive than what I was paying for my old printer, which is great if you print a lot.
Date published: 2019-03-18T00:00:00-04:00
Rated 5 out of 5 by from Easy to use For the price, it is wonderful machine. It prints slowly but I don't mind because the printer is only for home use. The scanning is great and the instructions for operating the system is easy. I have never had a wireless printer before and I like it.
Date published: 2018-12-18T00:00:00-05:00
Rated 5 out of 5 by from MFC J497DW Average printer. Slow to print. After being in deep sleep, printer goes offline. I've had to reinstall the software several times. Complicated to follow the online instructions to correct the offline problem. Why not just fix the printer going offline problem in the first place? And per Brother you can't set the printer so it doesn't go into deep sleep.
Date published: 2019-05-22T00:00:00-04:00
Rated 5 out of 5 by from Great, just as expected! This Brother machine has been excellent just as I expected. My last Brother printer lasted more than 10 years and was only replaced because I wanted to experience what Brother had new!
Date published: 2019-02-06T00:00:00-05:00
Rated 5 out of 5 by from Great equipment I love it and haven't encountered any problems Amazing
Date published: 2018-11-21T00:00:00-05:00
Rated 5 out of 5 by from Powers up quickly Powers up and prints and scans quickly. Good print and scan quality.
Date published: 2019-02-05T00:00:00-05:00
Rated 5 out of 5 by from Awesome Printer 1st wireless printer and it is a great one. Wireless capability is superb.
Date published: 2019-04-23T00:00:00-04:00
Rated 5 out of 5 by from Love It! The paper input tray was a nice bonus. I had to scan 32 pages (in the past I would've had to do it one at a time; this thing sucked them all in and let me save them as a single file... and I did it all from my phone using the app!
Date published: 2019-04-30T00:00:00-04:00
Rated 5 out of 5 by from Easy to install and use. So far everything connects easily. Glad I made the choice to buy this printer! The only thing a do miss is a touch screen.
Date published: 2019-04-22T00:00:00-04:00
Rated 5 out of 5 by from Inexpensive to Own and Operate I already had one of these at home and when the old Canon printer in our RV died I bought another one of these to replace it. I especially like the FAX feature as I still deal with a business occasionally where FAX is the most efficient means of communications. I also like the fact that the ink cartridges can be replaced individually.
Date published: 2019-06-05T00:00:00-04:00
Rated 5 out of 5 by from It is better than my last brother It is a much better printer than the mfc 450dw it replaced . and this is my 6th brother , I could not happier with a printer ,than this new 497
Date published: 2019-03-17T00:00:00-04:00
Rated 5 out of 5 by from Easy on ink reasonable price for nice quality product and easy on ink
Date published: 2018-12-02T00:00:00-05:00
Rated 5 out of 5 by from Amazing Printer This is a great printer. It works very well and the color content is amazing. Only issue is the updating. There’s A LOT of updating. Other than that, best printer I’ve had so far!!
Date published: 2019-02-08T00:00:00-05:00
Rated 5 out of 5 by from Good for home use I bought it two months ago and I'm using it lightly and it still have the starting ink set, the quality is good the interface is good and it an easy to set up
Date published: 2019-03-31T00:00:00-04:00
Rated 5 out of 5 by from Great for home Great small footprint printer for home use. Lots of features when some special printing is required. Setup was difficult and confusing at times and was the most frustrating peripheral setup I have experienced in years. Be prepared to set aside well over 60 minutes to get it accomplished. Foreign accent of support person did not help to expedite it. Once you get through it you will love it.
Date published: 2018-10-09T00:00:00-04:00
Rated 5 out of 5 by from Easy to set up. Great Color Prints. Works Great! I've by using Brother MFC all-in-one printers for over a decade and needed to replace my older unit after 10 years of hard use. Auto-setup software makes it easy to get things going quickly. Prints out high quality copies and easy to scan and store files to my PC.
Date published: 2019-04-19T00:00:00-04:00
Rated 5 out of 5 by from Great value This printer is great for the price. The print quality is good and the wireless connection works well. I need to figure out how to get one touch scanning from the printer itself and not have to go through my desk or laptop.
Date published: 2019-03-09T00:00:00-05:00
Rated 5 out of 5 by from Great features! This printer is easy to use and gives a good quality printing.
Date published: 2018-12-21T00:00:00-05:00
Rated 5 out of 5 by from Love It Very good machine that appears to be able to accomplish much more than I can figure out to use or even if needed. But hey, I’ve features that may be useful down the road, so that be a plus.
Date published: 2019-05-17T00:00:00-04:00
Rated 5 out of 5 by from very good the product does what i bought for only 1 complain it uses up the ink very fast other wise its a good machine and very easy to use, its good and i look mforward to my next purchase soon
Date published: 2019-05-19T00:00:00-04:00
Rated 5 out of 5 by from Works Great Truly a plug and play device! We've had it in service now for about 6 weeks or more and no issues at all. Interfaced easily with our network and does everything it was advertised to do. A solid machine.
Date published: 2019-01-14T00:00:00-05:00
Rated 5 out of 5 by from Easy,great features I use the same machine in my home offices in multiple locations. great features for my needs. limited printing required
Date published: 2019-04-01T00:00:00-04:00
Rated 5 out of 5 by from the ink printing copying faxing I replace my old Brother printer .I like how it use less ink
Date published: 2019-03-28T00:00:00-04:00
Rated 5 out of 5 by from Great product Great functionality options, I would like different color than black only. Performance is great
Date published: 2018-11-14T00:00:00-05:00
Rated 5 out of 5 by from Not so good The printer makes a big noise when printing and it gets stuck a lot it’s definitely not what I expected I Donny really like it.
Date published: 2019-02-12T00:00:00-05:00
Rated 5 out of 5 by from Just what I needed I was looking for small printer and this fit the bill. The quality of printing is quite good. If the printer has not been used recently it automatically cleans the print heads before printing your document.
Date published: 2019-02-12T00:00:00-05:00
Rated 5 out of 5 by from Nice Quality I am enjoying my new Brother printer. The connection to my PC was easy and the quality of the prints is good.
Date published: 2018-11-05T00:00:00-05:00
Rated 5 out of 5 by from Decent printer 4 stars becauce its almost perfect the print speed is kind of slow. We had a bother laser printer prior to this one used to it spit out pages right away. Otherwise brother are top products
Date published: 2018-12-02T00:00:00-05:00
Rated 5 out of 5 by from Simple and easy Love this printer, it’s compact and works great. The ink isn’t going to cost you an arm and leg either..
Date published: 2019-05-17T00:00:00-04:00
Rated 5 out of 5 by from Love this printer! I received this product for free from Brother in exchange for my honest opinion/review of the product. I have finally found an easy to install printer that does everything I need! Gone are the days of struggling to print documents from my phone, just click print and it`s good to go! Set up couldn`t have been easier, it took less than 15 minutes from start to finish. The picture is so clear, colors are vivid and black is nice and dark. The printer performs wonderfully, give you multiple prints at a fast rate. The fax and scanner is very simple to use and the documents looks great when through. Over all I am very impressed!
Date published: 2018-06-11T00:00:00-04:00
Rated 5 out of 5 by from All in one printer review I received this product for free from Brother in exchange for my honest opinion/review of the product. While testing out the brothers all in one printer, I`ve utilized every function it has. One thing I like the most about this printer is, compared to other brands when you`d have to lift the scanner to install the ink, this particular brothers printer had the ink cartridges in front of the printer which made it pretty easy to install. This product prints very good colored images without streaks or missing colors as opposed to some brands that leaves color images without all of its color. Setting up the product was very simple and the instructions on how to do so were clear and easy to understand. Coming from a brand I haven`t heard of I expected the quality of printing to be inadequate but I was completely shocked by how great the prints turned out. One thing I would suggest improving is the wireless printing from your phone. It`s a hassle to have to download an app on your phone just to print, while other brands have built in WiFi on the printer, and all you have to do is connect to your printers WiFi and print whatever you need without an app. Overall, it`s a pretty good printer. Works well, very light weight and simple to use.
Date published: 2018-06-07T00:00:00-04:00
Rated 5 out of 5 by from Love it! So far I've used it for coping, faxing and scanning and everything works great and is easy to use-an excellent purchase.
Date published: 2019-04-29T00:00:00-04:00
Rated 5 out of 5 by from To Complicated All I want to do is make copies!I can't even make it do that?
Date published: 2019-06-21T00:00:00-04:00
Rated 5 out of 5 by from Works well I like the speed with which the printer prints documents and the quality is great! FAX is easy to use as is copier. Happy with the purchase.
Date published: 2019-02-27T00:00:00-05:00
Rated 5 out of 5 by from Good little printer Does what I need it to do. Response time between print and actual print is a little slow, but that's ok for the price I paib and the quality I get it's an even trade.
Date published: 2019-05-05T00:00:00-04:00
Rated 5 out of 5 by from Works good So far no complaints.....uses ink well. Would buy again.
Date published: 2019-02-14T00:00:00-05:00
Rated 5 out of 5 by from jojo how come the paperport program wont download on my pc it came with the cd with the printer
Date published: 2019-04-05T00:00:00-04:00
Rated 5 out of 5 by from depends on your needs I will need some help as I sometime scan more then 20 pages--I will call and hope you can walk me through it--I am not great with computers. for most of my needs it is fine. I had an HP that was a little more user friendly. it also took many more pages.
Date published: 2018-12-14T00:00:00-05:00
Rated 5 out of 5 by from Great printer for all my needs! This is a really great little printer it doesn't take up too much room on my desk and is easy to operate. So far so good!
Date published: 2019-04-10T00:00:00-04:00
Rated 5 out of 5 by from Love this printer I love my printer, I can be at work and if I take a picture of something I can print it off at home before I even get there I have the app on my phone and I love this .
Date published: 2019-02-03T00:00:00-05:00
Rated 5 out of 5 by from Fast and Compact This is my 4th Brother printer, I won't use any other brand. Prints fast and replacement ink carts are affordable.
Date published: 2019-04-22T00:00:00-04:00
Rated 5 out of 5 by from More than expected My new copier produces perfect picture color. My main reason for buying my printer was producing family pictures
Date published: 2019-02-14T00:00:00-05:00
Rated 5 out of 5 by from a fast printer with good print quality This printer has a small footprint but produces quality prints and scans
Date published: 2019-05-23T00:00:00-04:00
Rated 5 out of 5 by from Great Printer Fast,small, efficient fits in Cedenza and wireless installment easy.
Date published: 2018-10-01T00:00:00-04:00
Rated 5 out of 5 by from quality for the price but s l o w... This printer is twain compliant so it talks with most modern software but I would not want to rely on it as a daily grind printer for my office.
Date published: 2019-02-28T00:00:00-05:00
Rated 5 out of 5 by from So far so good Works so far,good price.Time will tell how good it is.
Date published: 2018-10-17T00:00:00-04:00
Rated 5 out of 5 by from Never worked correctly It has not met my expectations. It constantly went offline and I would have to restart. Then, after a paper jam was cleared, it still showed a paper jam. I've had 3 people look for one shred of paper with a flashlight and there is no paper in the printer. I've owned it less than 6 months. I guess you get what you pay for.
Date published: 2019-05-16T00:00:00-04:00
Rated 5 out of 5 by from Excellent features Love it all the features are very easy to use best printer I ever owned
Date published: 2019-06-01T00:00:00-04:00
Rated 5 out of 5 by from size is great for small spaces I am very happy with the overall performance of the printer.The only fault I see is that it goes thru an awful lot of ink.I do a lot of printing and keep having to change cartridges.
Date published: 2019-06-03T00:00:00-04:00
Rated 5 out of 5 by from Good product Good product but a little too complicated to setup and use. Called for help. Good customer service.
Date published: 2018-10-03T00:00:00-04:00
Rated 5 out of 5 by from user friendly This is the best home printer I've ever owned. I would definitely recommend it.
Date published: 2019-04-04T00:00:00-04:00
Rated 5 out of 5 by from Great Solid Printer and Performer I have utilized Brother products in the past and have never been disappointed.
Date published: 2019-04-16T00:00:00-04:00
Rated 5 out of 5 by from EASY AND GREAT COPIES... Great product...ease of use..user friendly....well satisfied...
Date published: 2019-05-26T00:00:00-04:00
Rated 5 out of 5 by from easy to use still getting to know all the features, but so far , its been easy to set up , and very easy to use
Date published: 2019-05-30T00:00:00-04:00
Rated 5 out of 5 by from Chronic problem Jam message appears but no jam. Have to lift up 2nd top to cancel message.
Date published: 2018-11-30T00:00:00-05:00
Rated 5 out of 5 by from Great unit Installed no problems, another great Brother unit.
Date published: 2019-05-11T00:00:00-04:00
Rated 5 out of 5 by from The Brother - MFC-J497DW Great This is the best printer I've ever had it is so easy to use, and very stylish. I also have a Brother surround sound system, and it's awesome also. Thanks Brother Bruce
Date published: 2018-09-30T00:00:00-04:00
Rated 5 out of 5 by from Great All in 1 Printer I use this on. Daily basics with my iPad Pro or Smart Phone use to wireless print documents, pictures and etc. Love it and have no problem works fantastic fast prints when need to get things done and on the go. Keep it Brother.
Date published: 2018-11-12T00:00:00-05:00
Rated 5 out of 5 by from Terrible I've owned this for approx 3 weeks and it died .. no lights no power no nothing and I do have power going to the unit ... not a happy camper
Date published: 2019-05-06T00:00:00-04:00
Rated 5 out of 5 by from Inadequate performance I constantly have to unplug the printer in order to print or scan documents. The ink is not readily available at the local stores. forced to order online.
Date published: 2019-05-10T00:00:00-04:00
Rated 5 out of 5 by from Easy set up It is quiet and the set up was easy. It works seamlessly with my phone, iPad and PowerBook. I could not ask for more.
Date published: 2019-05-04T00:00:00-04:00
Rated 5 out of 5 by from Fast and Visual Perfect I am surprised on how fast and in great quality that this printer prints out. Also, having the ability to print out your phone is not only convenient, but amazingly cool! It's great to be updated with the new tech, especially on every day devices that we take for granted!
Date published: 2019-04-15T00:00:00-04:00
Rated 5 out of 5 by from easy to use easy to setup and use. well made. reodering in is easy with the Amazon dash system
Date published: 2019-01-10T00:00:00-05:00
Rated 5 out of 5 by from FANTASTIC My past printers have been Epson and HP they performed very well. The Brother printer which is now in operation on my computer system blows away the prior printers. Easy and fast internet connection, fast response to print request, great printout quality.
Date published: 2018-12-16T00:00:00-05:00
Rated 5 out of 5 by from great printer replaced an earlier version that was quirky-this works great
Date published: 2019-06-26T00:00:00-04:00
Rated 5 out of 5 by from Lil` Brother I received this product for free from Brother in exchange for my honest opinion/review of the product. SETUP: The setup for the printer was very easy, from getting it out of the box to having it ready to use. It can be connected wirelessly or through using a USB cord. I set mine up wirelessly and it was very simple to do.SIZE: I have a small desk and it fit nicely on it due to its compact size. Perfect size for smaller spaces- home or at school.USE: The printer is very user friendly. The prints come out quickly and the quality of the print is superb with both the print and copy functions. It can even be used as a printer from other devices. The duplex printing is so much easier than on other machines I have used. The scan function was easy to learn and it can scan to Cloud services. I was not able to use the fax function, as I do not have a fax line to connect to. Overall, I feel that this is an excellent option for an all-in-one printer for a home or at school. I have never used a printer with the advanced capabilities that this model has and it was easy to learn and fun to use!
Date published: 2018-06-15T00:00:00-04:00
Rated 5 out of 5 by from quick and consistent printing Easy set-up, and it works, better then some competitors did!
Date published: 2019-01-02T00:00:00-05:00
Rated 5 out of 5 by from wow!!!!! my son got thisfor me i'm still learning all the things it can do. Thank you....
Date published: 2018-12-20T00:00:00-05:00
Rated 5 out of 5 by from Prints iPhone pictures beautifully. Very easy to make good quality prints from iPhone pictures by loading with the right kind of photo paper.
Date published: 2018-12-15T00:00:00-05:00
Rated 5 out of 5 by from Easy to use!,, I needed a printer when my other finally died. I read reviews on this and they were all good. I was able to set it up by myself. It is quick and quiet.
Date published: 2019-05-26T00:00:00-04:00
Rated 5 out of 5 by from Love This Printer! I received this product for free from Brother in exchange for my honest opinion/review of the product. This Brother printer was incredibly easy to set up, the instructions were well detailed. Printing is quick and the ink is high quality. My favorite feature is the air print directly from my cell phone. So fast and easy. I used to hold off and do all my print jobs in one sitting, but now I can print conveniently and quickly whenever I want. The printer totally meets my quality standards and in my opinion is top of the line for what`s out there right now. I would definitely recommend this to a friend.
Date published: 2018-06-12T00:00:00-04:00
Rated 5 out of 5 by from excellent purchase Does the job! Has all the features I use and then some.
Date published: 2019-05-18T00:00:00-04:00
Rated 5 out of 5 by from Very good printer. I was quite pleased to be able to set up this printer wirelessly all by myself. Easy. And the quality is great. So glad I have this printer for the past 3 months.
Date published: 2019-05-20T00:00:00-04:00
Rated 5 out of 5 by from Economically Sized Printer With Decent Results I received this product for free from Brother in exchange for my honest opinion/review of the product. Item: Brother MFC-J497DW Wireless Color Inkjet All-in-One Printer with Mobile Device and Duplex PrintingStorage: The printer is very economically sized for I feel if you have limited desk space or limited space in your living quarters in general, this printer will fit in most places. The power cable is fairly long so you don`t need to be totally near a power outlet. The printer measures about a foot and a half wide by a foot and a quarter long. In terms of height, it measures a good 8-9 inches or so, roughly. The fact that it`s not a massive printer in addition to it`s fair weight makes it appealing for most households to own one.Physical features: Since the printer is not too heavy, I feel it could break easily if one were to drop it. The small interface where the menu and buttons are located is easy to navigate and intuitive to use though I didn`t press hard on the buttons because they didn`t seem too strong to handle pressure when pressed. The top door to insert sheets to make copies seemed easy to open but I was also careful to handle it because everything is such a lightweight material, I didn`t want to break anything. The tray to add paper was easy to remove but initially was a little challenging to place back inside because I didn`t want to break any latches or handles or anything that would secure to tray back inside. Also because the tray is somewhat considered the bottom of the printer, removing it also exposes the insides of the printer which I didn`t feel too good about. Stability: Though the printer is made of some lightweight plastic, there is still some weight to it so still be sure to place it on an even and large enough space so it`s stable. I placed this printer on the box it came in and it was shaking a bit from side to side so that was not a good idea though I am sure it wouldn`t of fallen off. Problems: There were a few problems I had with this printer that made me a little impatient to a little nervous. First, the speed of this printer isn`t the fastest. If you`re printing a normal black and white page with only writing on it, it prints quickly but once you incorporate images/color/scanning/copying then the speed gets slower and slower. I made a scan of an image from a magazine I had and it felt like it took a good five minutes because it scanned the first half of the image, waited a good ten seconds or so then continued to slowly but surely scan the rest of the image. It was not a fast process. Then when it came time to print it, that was very slow too.Another problem I encountered was that the top door you lift to scan/copy something was not stable. The only thing keeping it from closing was gravity because you would lift the door back enough so it wouldn`t come crashing down again. The door was loose and could easily come dropping back down so maybe a pressure controlled one or something that makes the top door more secure and wouldn`t come closing down if it were to be bumped or pushed by accident. It didn`t take much force to make it close on it`s own. I fear something would break if that were to happen.Mobile/Wireless Printing: I did try the Mobile Wireless printing from my phone and printed several images from the internet and several files I had saved on my Google drive. Those images printed out much faster with the overall process being pretty simple. From my drive I was able to locate the Brother printer and send the image wirelessly to print. Though it was recommended to download the Mopria Printer Service App, I was able to print straight from Google drive, though I believe I needed to at least have the plug-in to have the capability to print. That process was pretty intuitive and easy.I was unable to try the faxing feature because I did not have any phone number to fax a document to nor did have a fax machine accessible near me to send a document to myself. The process of wirelessly connecting the printer to my WiFi was easy with the steps provided on the sheets/booklet.
Date published: 2018-06-09T00:00:00-04:00
Rated 5 out of 5 by from Poor User Interface and Connectivity; Flimsy The user interface is terrible - difficult to see and poor functionality. Set up & connectivity near impossible - spent almost 2 hours on phone w tech, who was unsuccessful trouble shooting and told me it was my laptop & iPad (Wrong. I eventually was able to connect on my own w great amount of difficulty. The printer will go off in middle of night to re-align or connect or who knows. Have to turn off, which ten requires going thru connection process all over again.
Date published: 2019-03-21T00:00:00-04:00
Rated 5 out of 5 by from I knew it would be great My MFC-440CN gave me ten years of great service came with a three year warranty ,so I knew when I purchased the MFC-J497DW that it's pedigree dictated it would be just as special.
Date published: 2019-06-04T00:00:00-04:00
Rated 5 out of 5 by from the printer is great printer and easy to use this printer is great I use it monthly to do bills and print copys when needed
Date published: 2019-01-28T00:00:00-05:00
Rated 5 out of 5 by from CAUTION: PER DOWNLOADING SCANS The online manual for this model printer/copier/fax specifically indicates in a sketch that it supports USB cables, thumb drives and memory cards for downloading material. However, I could only locate the cable connection, located beneath the scan bed. I subsequently contacted support and was advised that, contrary to the manual's illustration, this model ONLY supports USB cable connections. BE CERTAIN TO CLARIFY THIS WITH YOUR DEALER before purchasing.
Date published: 2019-06-17T00:00:00-04:00
Rated 5 out of 5 by from Love it! All in one and ink savings, couldn't ask for more.
Date published: 2019-06-15T00:00:00-04:00
Rated 5 out of 5 by from Hard to set up wireless Setting up wireless is difficult, and time comsuming.
Date published: 2019-05-03T00:00:00-04:00
Rated 5 out of 5 by from Waste of time Every time I use this printer I have to spend hours trying to get the printer to connect to the wireless network. After repeated re-starts of the computer, the printer and the wireless router and re-installation of the driver, the grand total of pages printed over a couple of weeks is one page. Lots of hours wasted.
Date published: 2019-03-11T00:00:00-04:00
Rated 5 out of 5 by from You want print - this gives you colorful print! This is the best B&W and Color printer, dollar for dollar, that I have ever owned. Not screaming fast, but everything else is great.
Date published: 2019-06-05T00:00:00-04:00
Rated 5 out of 5 by from Wonderful Multifunction Device This is at least the fourth Brother Multifunction I've owned, so they must be doing something right.
Date published: 2018-12-16T00:00:00-05:00
Rated 5 out of 5 by from I love it I got this printer as a gift and I really love it! It is great that I can print directly from my phone or tablet without having to go through a computer!
Date published: 2018-12-24T00:00:00-05:00
Rated 5 out of 5 by from Easy to use, great features Its easy to use, very user friendly for someone whos not that tech savvy. I love it
Date published: 2018-11-11T00:00:00-05:00
Rated 5 out of 5 by from great features but a little difficult to set up great features but a little difficult to set up. havent tried on photos yet. but printing is fine. seems to lose connection to computer every so often which is a pain but then retry connects ok for a while then drops again
Date published: 2019-04-17T00:00:00-04:00
Rated 5 out of 5 by from Excellent copier and easy to use Ease to use this printer and most of all the cost and ease to change ink cartridges
Date published: 2018-10-22T00:00:00-04:00
Rated 5 out of 5 by from Satisfied to the Max I have a personal Brothers printer at work, so when I was given the opportunity to get one as an anniversary gift from my job, I jumped on the chance. Couldn't be more happy.
Date published: 2018-10-19T00:00:00-04:00
Rated 5 out of 5 by from for the price its a good printer Printer works OK and does what I need it to do. Have only used it for a few weeks and have had no problems so far.
Date published: 2019-03-18T00:00:00-04:00
Rated 5 out of 5 by from Love printing off my IPhone Setup was easy and connected thru my WiFi router easily. Printing different types of paper and picture sizes isn’t too bad. The way the paper tray is setup makes it feel complicated but it’s not bad after you do it once or twice. Pictures look nice on plain or gloss paper for us average photographers. Ink feels like it runs out quickly but have felt like that with all my printers. Overall I am quite happy with my purchase.
Date published: 2019-04-03T00:00:00-04:00
Rated 5 out of 5 by from Great product for the money After rebates and a gift this is the most bang for your buck you could get.
Date published: 2019-07-04T00:00:00-04:00
Rated 5 out of 5 by from compact and intuitive Compact size allows one to put it almost anywhere. Display is clear although small, everything is readily accessible. Dislike that paper tray is difficult to open. Speed is slow. Cartridges are somewhat less expensive than most competitors
Date published: 2019-05-13T00:00:00-04:00
Rated 5 out of 5 by from Works great I love the two sided printing , also short time to warm up for first printing of the day .
Date published: 2019-01-08T00:00:00-05:00
Rated 5 out of 5 by from Works good The product I bought works very good I would recommend somebody else to buy your products
Date published: 2019-05-16T00:00:00-04:00
Rated 5 out of 5 by from Good printer Uses a lot of ink; low capacity of black ink; slow printing; does not stay connected to network or at least the other computers can't see it part of the time.
Date published: 2019-01-09T00:00:00-05:00
Rated 5 out of 5 by from Mostly great Over it works well for what we need it for, but every once in a while the black clogs...i think...and it take 4 rounds of cleaning for it to fix, every time.
Date published: 2019-02-02T00:00:00-05:00
Rated 5 out of 5 by from Dependable and High Quality Printer Good speed and print quality. The one and only issue is the lack of ink available in stores. I have to order online, even for store pick up in some cases! Otherwise, this is a great printer.
Date published: 2019-02-16T00:00:00-05:00
Rated 5 out of 5 by from Hours to Install With the support of Apple Support, I would have returned printer to Staples. Impossible to install. Took hours to install. I have not used this item yet, since it was delivered yesterday and installed today. I cannot judge functioning yet.
Date published: 2019-02-24T00:00:00-05:00
Rated 5 out of 5 by from Bad machine Gone thru 2 of them sends bad faxes and the 2nd one the red and yellow quit working no way to clean the heads
Date published: 2019-04-01T00:00:00-04:00
Rated 5 out of 5 by from Great features It’s great ,easy to use. Just ordered some ink. Operates very quietly.
Date published: 2018-12-28T00:00:00-05:00
Rated 5 out of 5 by from Great printer For a low price entry level printer it has many of the features of much higher priced printers. If you need a good everyday printer you won’t be sorry. I’m impressed. It started double sided printing with me setting it up.
Date published: 2019-01-18T00:00:00-05:00
Rated 5 out of 5 by from Great Value This model is a great value for the money. Nice size.
Date published: 2019-03-27T00:00:00-04:00
Rated 5 out of 5 by from fits the bill good printer easy to use - meets the requirements of someone not needing extensive printing yet requires the ability to scan copy fax and transmit information to the web
Date published: 2019-05-10T00:00:00-04:00
Rated 5 out of 5 by from Great, just a little slow sometimes though. I really enjoy my new all-in-one printer. I do however have a few things I wish were different. It seems when I try to print anything that is 20 or more pages, it really takes a hit on speed. Almost as if it’s a combustion engine bogging down. Other than that, it’s great for me as a college student. Cheap, yet effective.
Date published: 2018-10-11T00:00:00-04:00
Rated 5 out of 5 by from WIreless Scanning Faulty Scanning wirelessly from the flatbed or sheet feeder rarely works. You might get 1 of several pages and it takes forever to fail. This it true whether using any of the software interfaces provided for a Mac OS device (printer setting, iprint. I end up resorting to USB connection to get it to work.
Date published: 2019-01-15T00:00:00-05:00
Rated 5 out of 5 by from Good, fast printer I've dealt with a lot of printers over the years, and this is really a good one. It's fast, clear, and easy to use on all of my devices from anywhere in my apartment. I think the next time we need a printer at work I'm going to get this one!
Date published: 2018-10-08T00:00:00-04:00
Rated 5 out of 5 by from My god this is the greatest printer I have bought This is better than our last printer which wasn't wireless, now I can print things wirelessly
Date published: 2019-04-22T00:00:00-04:00
Rated 5 out of 5 by from Great Printer We purchased this printer in December and are still using the original ink cartridges. The print jobs come out very clear and sharp,
Date published: 2019-02-03T00:00:00-05:00
Rated 5 out of 5 by from All in all a great compact printer! All in all a compact printer with all of the bells and whistles for a low price!
Date published: 2018-11-21T00:00:00-05:00
Rated 5 out of 5 by from Easy to use Easy to set up. Having disc for setup very important to me. Still checking out features.
Date published: 2019-01-21T00:00:00-05:00
Rated 5 out of 5 by from EASY TO SET UP this is our most recent Brother purchase. We have used Brother printer's for years at home and in our work environment. Our HL2240's have been in use since 2010 and have never failed even though thy are transported to different sites for 30 weekends a year, they are work horses and seem to last forever. Hopefully this new model for our home office will fit the bill.
Date published: 2019-02-03T00:00:00-05:00
Rated 5 out of 5 by from Love it As I said before I only recommend if asked other then that it is great
Date published: 2019-02-03T00:00:00-05:00
Rated 5 out of 5 by from Would not stay connected to the WIFI Every time I wanted to print something I had to cycle the printer to "off" and then "on" again, and let it reboot, reconnect, etc. Most times even that didn't work and ended up unplugging it for about 15 seconds and then trying it again. Not once was it reliable and I ended up disposing the printer and purchasing another brand.
Date published: 2019-01-15T00:00:00-05:00
Rated 5 out of 5 by from Great features Very good and easy to use. My son gave me this gift. I will recommend it.
Date published: 2018-11-11T00:00:00-05:00
Rated 5 out of 5 by from Great Printer for our Family I received this product for free from Brother in exchange for my honest opinion/review of the product. Setup instructions were very clear and we were up and running in less than 5 min. Downloaded the app they recommend and the plugin was easy to start printing directly from my phone. Being summer we have been using it alot tp print worksheets to keep our kids minds going and everything has come out great. The Printer is fast and quality is great. The size of the printer is also a big plus as we are short on space so having a printer that doesnt take up alot of room really helped out. Overall this is a great unit for pur needs, would highly recommend.
Date published: 2018-06-16T00:00:00-04:00
Rated 5 out of 5 by from Very nice printer I bought on the recommendation of a salesman at Best Buy who said this printer had the best paper handling properties. I have had some great printers that fell short in this area. This printer prints as crisply and neatly and does as great with graphics as any I've had and SO FAR the paper handling has been excellent. NO joms so far!
Date published: 2018-12-21T00:00:00-05:00
Rated 5 out of 5 by from Great This brand works well for small business owners. Process colors well.
Date published: 2019-05-24T00:00:00-04:00
Rated 5 out of 5 by from Enjoy using it, fax scan and printing is great. Only drawback is with it being new could not get replacement cartridges.
Date published: 2019-05-01T00:00:00-04:00
Rated 5 out of 5 by from Very good I I recommend this mfcj497dw the printer and scanner do a great job my first brother product work very well and last me a very long time so I am hopeful with this one.
Date published: 2019-01-31T00:00:00-05:00
Rated 5 out of 5 by from Good Value Bought this unit as a replacement for our older model Brother Printer after the print head died. It had provided us with many years of service and was very economical compared to other major printer brands.
Date published: 2019-01-18T00:00:00-05:00
Rated 5 out of 5 by from Works great It took a long time to make it to work. After got WiFi to work it did okay
Date published: 2018-09-27T00:00:00-04:00
Rated 5 out of 5 by from Line streaks in scanning There are line streaks in the scan results, top to bottom whenever I scan an item.
Date published: 2019-01-14T00:00:00-05:00
Rated 5 out of 5 by from Great printer Works every time with no issues. I use my iPad Pro and it connects and prints with no problems.
Date published: 2019-03-16T00:00:00-04:00
Rated 5 out of 5 by from Great features It works well for my needs and has several function. ?
Date published: 2019-04-16T00:00:00-04:00
Rated 5 out of 5 by from Really User Friendly Printer! The Brother printer is more user friendly without a lot of additional un-needed software, and more reliable than the printer it replaced. I would easily recommend this printer to others.
Date published: 2018-12-18T00:00:00-05:00
Rated 5 out of 5 by from nice size I love it for the simplicity, but will never be able to navigate to fix things that seem to have happened while not in use. One day it's working great next I have to call the 800 # to get help because it changed on its own. I do recommend extending the time for free help if at all possible.
Date published: 2018-12-06T00:00:00-05:00
Rated 5 out of 5 by from Exactly what my small business needed! This printer is perfect for my home office! It was really easy to install
Date published: 2018-12-09T00:00:00-05:00
Rated 5 out of 5 by from Complete and EZ It has all the features of a more expensive printer and it's very easy to use. Great buy.
Date published: 2019-03-28T00:00:00-04:00
Rated 5 out of 5 by from Love WIFi Very easy to setup and if you follow the instructions it will be a breeze,took me fifteen minutes
Date published: 2018-10-19T00:00:00-04:00
Rated 5 out of 5 by from GREAT PRODUCT GREAT PRODUCT TO USE. I ENJOY IT VERY MUCH. THE UPDATES ARE TIMELY.
Date published: 2019-04-25T00:00:00-04:00
Rated 5 out of 5 by from Easy set up. Great features. Great quality. Easy set up and operation. Update notifications.
Date published: 2019-01-01T00:00:00-05:00
Rated 5 out of 5 by from Bought 2 of them !! I I bought two brother printers I think they print very well I think they were very easy to set up and I would recommend them to anybody who wants a nice low-cost high-quality printer I especially like the wireless feature as I can print from another room I have always had good luck with the brother Brand
Date published: 2019-02-10T00:00:00-05:00
Rated 5 out of 5 by from Brother, do I like this printer EZ wifi connectivity, quick printing all for a very affordable
Date published: 2018-12-06T00:00:00-05:00
Rated 5 out of 5 by from Terrible product. Takes a year to print. Every time there's a bug like "Couldn't connect" it freezes till you unplug and plug it back in. No bluetooth. I live on a university campus that forces you to sign in through a webpage and so I can't even use this piece of garbage. When I was able to connect through hotspot on my phone it printed at a whopping speed of 1 page/hour. Seriously regret having given brother a chance.
Date published: 2018-10-10T00:00:00-04:00
Rated 5 out of 5 by from Great Printer! I use this printer as a full-time college student and it is amazing!
Date published: 2018-09-22T00:00:00-04:00
Rated 5 out of 5 by from Great printer I have several of these and they are the best and excellent support if needed.
Date published: 2019-05-31T00:00:00-04:00
Rated 5 out of 5 by from Great Everyday Printer & Compact Printer does a great job in everyday printing...sharp print, decent speed. The compact size is great. Scans clear images.
Date published: 2018-10-30T00:00:00-04:00
Rated 5 out of 5 by from Easy as Ice Never a problem using it. Easy setup. works every time
Date published: 2019-02-13T00:00:00-05:00
Rated 5 out of 5 by from Easy to use! The printer serves its purpose. Very dependable and reasonably priced.
Date published: 2019-03-28T00:00:00-04:00
Rated 5 out of 5 by from Printer It works as advertised. I wanted a printer that could "air print" and this one does it just as I had hoped.
Date published: 2018-10-20T00:00:00-04:00
Rated 5 out of 5 by from Saved me well over $100 with my first use! I bought this printer to live in our travel trailer. Last winter on an extended stay in Florida we realized the need to have a printer as we were always using our friend's. This spring on a trip to Nashville, we found we had left our tickets to the Grand ole Opry at home. Since we had just put this printer in the trailer before e left we were able to reprint our tickets and make the show. This is the third Brother printer I now own and I'm very happy with them all. Reliable and good print quality. As a multifunction printer, the copy and scan work beautifully. I have never used the fax function on this printer but have on my other unit and it works well. Now what I don't like. It does not do well at printing photos on photo paper. They turn out very mediocre at best. Second, in my trailer, since I don't have a wifi router onboard, requires that I connect using a USB cable. A wireless connection directly from my laptop to the printer is not possible. Awkward.
Date published: 2019-06-17T00:00:00-04:00
Rated 5 out of 5 by from Easy to install ink After a little confusion in the operating instructions, I find this printer fits my needs very well.
Date published: 2019-03-24T00:00:00-04:00
Rated 5 out of 5 by from no surprises everything worked first try ,installation , wireless hook up ,color and b/w printing ,scan and copy .
Date published: 2019-03-28T00:00:00-04:00
Rated 5 out of 5 by from Good Printer I printed a 63 page manual and the printer was noisy and double fed. Four pages never printed. But it printed fast. It has printed my smaller print jobs flawlessly and I like the paper tray. It is better than inserting loose sheets in a feed tray and holds the paper more securely. Set up was easy. Had to enter wifi manually but it was a clear and simple procedure.
Date published: 2019-07-04T00:00:00-04:00
Rated 5 out of 5 by from great value Went to purchase unit and when arrived at the purchase center it was actually less than was advertised and I have been well satisfied with it since. The quietness of operation and it picks up the well compared to my other printer I got rid of.
Date published: 2019-01-05T00:00:00-05:00
Rated 5 out of 5 by from Great product Quiet and fast printing. Scanner is fast and has great features
Date published: 2019-07-02T00:00:00-04:00
Rated 5 out of 5 by from Only one small snag So far this BROTHER printer is pretty sound. My only issue is printing from a IPAD. I have not been able to correct this yet but I'm certain I will. The printer is really quiet on quiet setting and the double sided printing is a real paper saver.
Date published: 2018-11-21T00:00:00-05:00
Rated 5 out of 5 by from Simple and fast, but very complex to set up. Same as above, simple to operate, high quality, setup was complex.
Date published: 2019-06-18T00:00:00-04:00
Rated 5 out of 5 by from It gets the job done with more to many stopages It has too many jams and the ink supply needs to be doubled, the ink supply is very inadequate.
Date published: 2019-05-19T00:00:00-04:00
Rated 5 out of 5 by from Working At Home This is my second Brother Printer and I like this one even more then the last it works great !
Date published: 2019-06-30T00:00:00-04:00
Rated 5 out of 5 by from Better than I expected I received this product for free from Brother in exchange for my honest opinion/review of the product. When I first opened the box, I noticed it was slightly bulkier than I imagined compared to other printers I`ve used in the past. It was extremely easy to setup, I like that the instructions are displayed on the printers screen. I did the wireless setup to print over a wi-fi connection. There`s a few things I really like about this printer. The first thing is that the ink cartridges don`t go inside the printer, there`s a compartment in the front that`s easy to access and easy to install. I definitely love the wireless capability. All the features work great, and for me the print quality is exceptional. I only have one complaint with the printer and there may be a solution that I have overlooked. I noticed that when I print from my phone I have to manually confirm it on the printer before it prints, this can sometimes be an issue when I`m not close to the printer. Overall I`d give this 9 out of 10 stars. Its professional, great quality, and extremely easy to use.
Date published: 2018-06-11T00:00:00-04:00
Rated 5 out of 5 by from Printer Ink Replacement I have a brothers printer before and I liked the way it functions for what I was using it for and it does everything I need it to do.
Date published: 2018-09-25T00:00:00-04:00
Rated 5 out of 5 by from disappointing I am a little disappointed with quality of product.
Date published: 2019-03-25T00:00:00-04:00
Rated 5 out of 5 by from Simple, compact printer for a great price Nice compact size, easy to use, no problems after two months of use. Ink is cheaper than other brands. Very happy with this purchase.
Date published: 2019-01-18T00:00:00-05:00
Rated 5 out of 5 by from Features are great! It has performed as stated in the informational package that was included with it.
Date published: 2019-03-15T00:00:00-04:00
Rated 5 out of 5 by from Easy setup and easy to use - with Chromebook I received this product for free from Brother in exchange for my honest opinion/review of the product. The Brother MFC-J497DW is extremely easy to set up - the display screen walked me through the steps and told me exactly how to complete each action. The display panel can be conveniently angled for easier viewing, which is quite useful.I didn`t have any problems connecting the printer to the network, but over several days I`ve been unable to connect my laptop, cell phone, or multiple tablets to the printer. After multiple restarts (of both the printer and the individual devices, as well as several router restarts, I`ve been unable to connect any of my devices to the printer. Even when attempting to add the printer manually using the printer`s ISP address, I receive the message "No Supported Devices Found".When I attempted to add the printer to my laptop, the printer wasn`t even listed in the models available for print drivers.My husband`s Chromebook, however, had no problem connecting to the printer. In fact, he was able to connect in a matter of minutes and immediately began printing. Using his Chromebook, I was able to test the features of the MFC-J497DW. It prints very fast and the print quality is excellent. I printed a few photos on regular paper and the features are sharp, with bright, vibrant colors. We don`t have a phone line so I didn`t attempt to fax, but the scanning was also quite easy. Again, the display screen walked me through each step of the process and I successfully scanned to my Google Drive. There are a number of other Scan to Web options such as OneNote, OneDrive, Dropbox, EVERNOTE, and Easy Scan to E-Mail. I appreciate all the great scanning options and the printer`s versatility is unexpected in such a compact machine.The copies I`ve made with this printer are just as sharp as the originals. The lines are sharp and the colors are true.I`d really love to get the printer working with my laptop, phone, and tablet so I can use all the features with my devices. In the meantime, I`ll keep borrowing my husband`s Chromebook so I can scan all my old photos. This printer is much easier to use than others we`ve owned and I`m looking forward to spending more time using it.
Date published: 2018-06-11T00:00:00-04:00
Rated 5 out of 5 by from It doesn’t do what my other Brother printer did It prints fine for a basic printer, but not if you want to tweak an article. From my phone it prints everything ginormous. My other printer printed in about 4x6” or a little bigger. Just the right size to paste in a 5x8 journal. I could also increase or decrease a document to fit my needs. Very disappointed.
Date published: 2019-05-13T00:00:00-04:00
Rated 5 out of 5 by from Great features So far the unit has been great for printing and copying. I have the printer connected to my laptop and my mobile device. The connection was quick and easy. I recommend this unit for home office and low volume printing.
Date published: 2018-11-20T00:00:00-05:00
Rated 5 out of 5 by from Love the wireless connection Love the wireless connection and ability to scan/copy
Date published: 2019-05-22T00:00:00-04:00
Rated 5 out of 5 by from it works and prints very well great printer an it works very well,easy to use and set up
Date published: 2018-11-26T00:00:00-05:00
Rated 5 out of 5 by from so far so good I really haven't had this long enough to accurately review yet. However so far so good. I just don't know what's going to happen when i have to change the cartridges or do some function that i haven't tried yet, as its quite different than my precious printer. The print quality so far has been great and it flips to two-sided with no problems. Anything else i can't say yet except it seems to be good value for the money
Date published: 2019-01-27T00:00:00-05:00
Rated 5 out of 5 by from Stupid ink problems I cannot print anything in spite of buying a new official black ink cartridge. It is out of yellow ink, but I don't need yellow. Tried the website, did as suggested, did not work. Won't be buying or recommending this product.
Date published: 2019-07-20T00:00:00-04:00
Rated 5 out of 5 by from Great features Easy to use, connects well with different products, prints well and fast, auto 2-sided printing possiblity, and doesn't use to much ink
Date published: 2019-07-20T00:00:00-04:00
Rated 5 out of 5 by from I’ve experienced better Well after finally getting the ink situation resolved, it took several prints to make the ink print as dark as I need it to. It is faster than most but also slower that past experiences with this brand. I love the wireless print options but wish I didn’t have to switch to the device in settings to do so. Thanks for the ink rest walkthrough. It was much needed
Date published: 2019-07-19T00:00:00-04:00
Rated 5 out of 5 by from Fantastic copier! This is the best copier I have ever owned. When my old copier ( another brand died. I was dreading getting a new one because of setting it up. But the Brother MFC-J497DW was the easiest and quickest set up ever. It recognized my laptop, and answering machine immediately. I use the fax so that was also a quick set up. The ink is less expensive than my last copier and the copies come out beautiful. I purchased this copier because as an artist and designer I frequently use the "enlarge and reduce" feature. Some copiers either do not have this feature, or the feature is complicated to use. Not so with this copier. The many features it offers are simple to operate. Also-- it copies quick! What more could I ask? One last thing--the design is sleek and streamlined. It does not take up a lot of space or look bulky like other copiers. It actually looks nice.
Date published: 2019-07-19T00:00:00-04:00
Rated 5 out of 5 by from Great Printing scanning haven’t used fax I wish the keys were larger because I have to push more than once to get the desired outcome.
Date published: 2019-07-16T00:00:00-04:00
Rated 5 out of 5 by from My best purchase in a long while. I am still learning how to operate this printer. Is is the best printer that i had in over 12 years and i am sold on Brother printer.
Date published: 2019-07-14T00:00:00-04:00
Rated 5 out of 5 by from Everything in one When my old printer went out I was not looking forward to shopping for another printer. However I found this one on Best Buy, we looked at the reviews which were really good and the price was fantastic. I have not problems with this printer and added bonus it automatically prints on both side of the paper. This is a great printer, easy to install and conect. It is a winner and I would recommend this to anyone looking for a new printer.
Date published: 2019-07-16T00:00:00-04:00
Rated 5 out of 5 by from Perfect Size This printer is just the perfect size to fit on my desk. It is much smaller then my previous one. Also is much quieter. Print quality is very good as well. I see no issues with it
Date published: 2019-07-15T00:00:00-04:00
Rated 5 out of 5 by from Won't Scan from printer. The device will not scan from the printer, only from the computer.
Date published: 2019-07-16T00:00:00-04:00
Rated 5 out of 5 by from Great printer The printer is awesome, but extremely hard to find replacement ink cartridges, especially black.
Date published: 2019-07-17T00:00:00-04:00
Rated 5 out of 5 by from not as good as prior machine Very disappointed with this Brother. My previous machine was better by far, the screen was waay better, and easier to understand its functions. The parts were less flimsy, and the print quality was superior. Jesus I hate when they kill off older models and introduce crappier new ones.
Date published: 2019-10-07T00:00:00-04:00
Rated 5 out of 5 by from My Brother Although the quality is good, when I compare it to my other brother printer, this one goes through ink cartriges much faster. I don't get 400 copies printed without having to replace a cartrige.
Date published: 2019-09-30T00:00:00-04:00
Rated 5 out of 5 by from Just what I needed!! Works perfectly First Semester of college and I needed a printer at home. I must say it is just what I needed and works beautifully
Date published: 2019-12-29T00:00:00-05:00
Rated 5 out of 5 by from Great Performance Dependable performance with great print quality. I use the scan feature most often and am very pleased with the document feeder and software.
Date published: 2019-12-14T00:00:00-05:00
Rated 5 out of 5 by from Love It Great price, user friendly, dependable and well made.
Date published: 2019-09-19T00:00:00-04:00
Rated 5 out of 5 by from Great product! Dependable! Great product! I love my purchase! Thanks!
Date published: 2019-09-28T00:00:00-04:00
Rated 5 out of 5 by from Has good features and good photo prints I bought this printer/ scanner to help close on a house.The Wi-Fi at first was hard to set up bit finally got it the scanner took awhile to install on computer but works fine .But the printer is a little slow especially when printing100 or more pages.The ink is a little expensive but ok.Overall a good machine for the price
Date published: 2019-09-22T00:00:00-04:00
Rated 5 out of 5 by from First Time with WiFi Printing Printer is easy to maintain, easy to load and easy to set up. I will buy a Brother next time based on my experiences this time.
Date published: 2019-09-26T00:00:00-04:00
Rated 5 out of 5 by from Super Reliable! Set this print up and put fighting with a printer behind you. I've had this for awhile now and have had no issues, not a jam, nothing. Brother printers are just reliable. They do what they came to do without problems.
Date published: 2019-09-12T00:00:00-04:00
Rated 5 out of 5 by from Poor little guy tries hard though It needs quite a bit of improvement, although I don't necessarily think the printer's at fault as much as it is the apps' and the misleading product information page. For example it says duplex printing but what it doesn't say is ONLY PDF duplex, and if you need it to that, and precisely align both sides symmetrically; forget it. Furthermore it says mobile printing, but that's all you might get from it; bare bones printing.Don't expect any extra from the app except for crop, rotate, and resize, and you have to eyeball that hoping you get the size right or have to do it all over again (after you waste paper and ink because there's no way to save it after you edit it.There's only four options for paper type and limited on size too. Another thing I don't like is, from day one it printed really dull and light especially compared to other printers in the same class. I'm not sure if it's just mine or if they are all like that.I seriously had to have it do its head cleaning on the very first day, but to no avail. Lastly it does go through ink like crazy and yea it is kinda hard to find, like someone else said, unless of course you order it from Brother where they happen to make it. I do like how well it scans and how hard it works. It makes me think, I think I can, I think I can, the little Brother that could.
Date published: 2019-11-18T00:00:00-05:00
Rated 5 out of 5 by from Much better than my Canon Printer works great. Easy setup and doesn’t eat up the ink like my previous canon printer did.
Date published: 2019-08-08T00:00:00-04:00
Rated 5 out of 5 by from It's ok It prints fine and does what it is supposed to to and was a good price. Computer doesn't always recognize it and it's very hard to find ink for it.
Date published: 2019-10-10T00:00:00-04:00
Rated 5 out of 5 by from Can't turn off duplex printing! I don't want everything I print to be double sided and can't figure out how to turn off duplex printing.
Date published: 2019-09-29T00:00:00-04:00
Rated 5 out of 5 by from Disappointed customer Too complicated ,too expensive ink .ink dries up if not use in 1 month never buy this again.Very disappointed!
Date published: 2019-09-17T00:00:00-04:00
Rated 5 out of 5 by from Buy Brother This is my 1st Brother printer... all printers before were Epson. Brother WINS!
Date published: 2019-08-04T00:00:00-04:00
Rated 5 out of 5 by from Loving it so far Light printer user but so far I appreciate the quality, speed and reliability of this printer. Great for printing labels from my phone or Mac. Setup was a breeze as well.
Date published: 2020-01-16T16:21:23-05:00
Rated 5 out of 5 by from works great I have just used to print some papers for school all black and white. The printer works great feels much better built than the other 2 brands I looked at in the store. When setting up printer I hit the wrong button and called customer service to fix my mistake, they were very helpful and had no issue with their service.
Date published: 2019-08-07T00:00:00-04:00
Rated 5 out of 5 by from Awsome!! Love the ease, the wireless feachers are unbeievable!! Going to another one....
Date published: 2019-08-06T00:00:00-04:00
Rated 5 out of 5 by from It's always off line 9 times out of 10 when I go to print or scan something the printer is off line. I must then turn it off and turn it back on to get it to be on-line.
Date published: 2019-08-06T00:00:00-04:00
Rated 5 out of 5 by from Easy Easy Easy Love this printer. Such an easy install for someone without DVD disk drive and not computer savvy. Easy to connect with my phone as well . Works beautifully.
Date published: 2019-08-06T00:00:00-04:00
Rated 5 out of 5 by from Awesome machine!! This all-in-one is perfect for me. It does everything I need it to do - scan, copy & print. I haven't used the fax feature yet because I don't have to, but I'm sure if I ever do, it will work perfectly as well.
Date published: 2019-08-05T00:00:00-04:00
Rated 5 out of 5 by from Good features for the price. Happy with my mfc-j497dw office printer. Document print quality is good. Scan and copies fine, especially for the price. The printer body is lightweight, of lightweight plastic construction. However photo quality is a problem. Colors and quality is fine, but rollers leave a streak down the length of photos making them unuseable.
Date published: 2019-08-05T00:00:00-04:00
Rated 5 out of 5 by from Multiple Uses I love that the unit is wireless and that I can print from anywhere in my house with my laptop. The instructions are relatively easy to understand and follow, even for someone that is not terribly tech savvy. The fact that I can scan, make copies and print, all from this one compact machine, saves space and provides all of the practical uses together.
Date published: 2019-08-04T00:00:00-04:00
Rated 5 out of 5 by from Latest Brother Printer I have owned many Brother printers through the years, and I own 3 now. This is my least favorite. It will print a time or two and then tell me there is a paper jam. There is NO paper jam. I have encountered enough paper jams to know what a real paper jam is. I have to unplug it and plug it back in. Glad I bought the protection because my experience with Brother support has not been good. Don't even bother to contact them if it is out of warranty. Even when the product is still in warranty, they have NEVER been able to help me. Tough luck lady. We don't handle that.
Date published: 2019-08-04T00:00:00-04:00
Rated 5 out of 5 by from Great copies Love the feature that prints the document on both sides of the paper. Copies are clean and clear
Date published: 2019-08-04T00:00:00-04:00
Rated 5 out of 5 by from Works Perfectly Best one yet and we have owned three different Brother MFC machines!!
Date published: 2019-08-04T00:00:00-04:00
Rated 5 out of 5 by from great features and easy to use out of the box the printer has worked and i have had no problems with it.
Date published: 2019-07-22T00:00:00-04:00
Rated 5 out of 5 by from All one could want for features. Bought this as a backup to my laptop. It has all the features and performance needed.
Date published: 2019-09-05T00:00:00-04:00
Rated 5 out of 5 by from Great value and good machine I bought this Brother MFC J497DW printer about a month ago from Best Buy. This is a great machine and very good value. I am very happy with this purchase.
Date published: 2019-09-07T00:00:00-04:00
Rated 5 out of 5 by from much happier with this one! I had lots of problems with my previous Brothers printer (got messages about paper jam all the time, though there was no jam & was skeptical of getting another one. Glad I listened to my computer guy. I'm not having any problems with the new printer.
Date published: 2019-09-05T00:00:00-04:00
Rated 5 out of 5 by from Manual Manual was Not included in the box and I do not know how to order ink cartridges for it
Date published: 2019-09-06T00:00:00-04:00
Rated 5 out of 5 by from works well and easy to install i was very happy as soon as i plugged the printer in. It easily found my computers and phones. It prints good quality and so far the ink seems to last
Date published: 2019-09-04T00:00:00-04:00
Rated 5 out of 5 by from Worth the money My Brother printer starts right up, copies in seconds, is quiet and high quality black and white and color prints. The printer is the perfect size for my desk. It was easy to install on my computer and the instructions for coping, printing and scanning are a breeze to follow. Wish I would have know about the printer a long time ago.
Date published: 2019-09-07T00:00:00-04:00
Rated 5 out of 5 by from great i love my machine.it works better then any printer i've owned.i bought my first brother because it was on sale. i had it for years .when i had to replace it i bought another brand it worked once. so i went out and bought another brother. i will never buy any other brand .brother is the best they sale.
Date published: 2019-09-09T00:00:00-04:00
Rated 5 out of 5 by from Big Features at a Tiny Cost This little printer can compete with models costing far more. Simple to use, nice quality print, and fast, it is worth adding to any home or office.
Date published: 2019-09-08T00:00:00-04:00
Rated 5 out of 5 by from Good value I purchased it on sale, so it was a great value. Of course, the printer isn't the greatest cost, ink is. The print quality is decent. The spend is reasonably good given the price point of the printer. I only have a complaint about the wireless connectivity, but that is a problem with almost any wireless printer, so not sure that's worth complaining about; if you are a computer/tech savvy person you can handle the wireless connectivity issue. Ultimately, I recommend the printer as a value, but you can probably find other good value competitors ...
Date published: 2019-09-08T00:00:00-04:00
Rated 5 out of 5 by from No remarks No remarks. Feaures on printer are easily used from instructions included.
Date published: 2019-09-09T00:00:00-04:00
Rated 5 out of 5 by from Logical SImple Set Up It was easy to set up and it did what I wanted it to do. Seemless wireless connection to my laptop.
Date published: 2019-09-06T00:00:00-04:00
Rated 5 out of 5 by from Great purchase. In don't use this printer a great deal, but it does a wonderful job for me. It prints from my phone, my wife's tablet, every job we have tried to do.
Date published: 2019-09-03T00:00:00-04:00
Rated 5 out of 5 by from Easiest set up EVER! To easily be able to scan (wirelessly) to my laptop is one of the greatest advances in technology that I’ve experienced in a very long time!!
Date published: 2019-08-29T00:00:00-04:00
Rated 5 out of 5 by from Outstanding Product !!! Works Easy , Prints Fast , No issues !!!! Top of line printer and with the app connection - faster work flow !!! Buy this product !!! The price is great too !!!
Date published: 2019-08-27T00:00:00-04:00
Rated 5 out of 5 by from So far so good This is my second Brother printer. The first one lasted almost 10 years. With this new version, I can now print from my cell phone.
Date published: 2019-08-26T00:00:00-04:00
Rated 5 out of 5 by from Quiet and effective I haven’t had much time to do a lot of the features but the ones I have done work great. At first I had trouble with the automatic feature, it would cause my dogs to bark and wake me up. Now I have it set better. The print quality is great and I love how quiet and fast it is.
Date published: 2019-08-29T00:00:00-04:00
Rated 5 out of 5 by from Good Printer This printer has many good features plus it is quite user friendly, especially through wi-fi connection. Only drawback is its need to process software updates from time to time and seems that it will automatically update without the machine being turned on.
Date published: 2019-08-25T00:00:00-04:00
Rated 5 out of 5 by from Excellent quality Initally I had a problem getting the my fax to work. Once that was resoled the printer has been working like a charm. I print quite a few color copies and they are of very high quality.
Date published: 2019-09-03T00:00:00-04:00
Rated 5 out of 5 by from So Far, So Good My Cannon all-in-one died suddenly and I needed a replacement printer/scanner/copier. My Brother printer has served me well since I purchased/installed it as the replacement.
Date published: 2019-08-29T00:00:00-04:00
Rated 5 out of 5 by from paper feed erratic The paper feed is "moody." Sometimes the paper comes through with no printing. While there are choices on what kinds of paper - glossy, plain it doesn't seem to make a difference. So I only load one sheet at a time or it gets messed up.
Date published: 2019-08-27T00:00:00-04:00
Rated 5 out of 5 by from DianeT I have had this printer for a little over three months. So far so good!
Date published: 2019-08-29T00:00:00-04:00
Rated 5 out of 5 by from Enjoy using it, fax scan and printing is great. I have owned MFC's for the last 8 years. They are very dependable. Would like for all models to have slots for SD cards.
Date published: 2019-08-30T00:00:00-04:00
Rated 5 out of 5 by from Works Great Have used all feaures, Printer, fax and scanner. they all work great.
Date published: 2019-08-30T00:00:00-04:00
Rated 5 out of 5 by from Doing great Doing super easy setup and doing the job it was bought for
Date published: 2019-07-30T00:00:00-04:00
Rated 5 out of 5 by from Easy to connect Just plug in and it tells you what to do. You dont miss a thing even to your last gadget to connect.
Date published: 2019-08-01T00:00:00-04:00
Rated 5 out of 5 by from Set up Very easy to set up with simple instructions and all needs included. When in operation it is very quiet.
Date published: 2019-07-29T00:00:00-04:00
Rated 5 out of 5 by from Great Features Compact size and great features, love the front paper refill..
Date published: 2019-07-30T00:00:00-04:00
Rated 5 out of 5 by from Great Printer The best printer i ever had, and i have been through a lot of printers
Date published: 2019-08-03T00:00:00-04:00
Rated 5 out of 5 by from Brother the great printer This is my third printer this brother is the best one I ever owned this is 21 first century product.
Date published: 2019-07-27T00:00:00-04:00
Rated 5 out of 5 by from Meets my needs. I've used Brother all-in-one printers for years and have not been given any reason to stop using your product.
Date published: 2019-07-29T00:00:00-04:00
Rated 5 out of 5 by from great value for a wireless printer. easy setup. reliable perfpormance.
Date published: 2019-07-29T00:00:00-04:00
Rated 5 out of 5 by from great features! This printer is a little slow, but is adequate for my needs.
Date published: 2019-08-03T00:00:00-04:00
Rated 5 out of 5 by from Impressed with network features I have 4x version of linux and win10 on my wifi and works great. I will buy it again.
Date published: 2019-08-01T00:00:00-04:00
Rated 5 out of 5 by from Great little helper I have moved into a studio apartment so space is a premium. I read the reviews for several printers and this Brother model sounded best. I was able to connect it to my WIFI easily, it prints very well for my limited needs and I am happy with my choice
Date published: 2019-07-30T00:00:00-04:00
Rated 5 out of 5 by from Love it Finally an easy to install printer that works with Apple products.
Date published: 2019-07-27T00:00:00-04:00
Rated 5 out of 5 by from Great features Model number on front...very convenient, ink cartridges easily installed.
Date published: 2020-03-08T00:00:00-05:00
Rated 5 out of 5 by from Great features Easy to install, easy to use. Nice and compact. Highly recommend.
Date published: 2020-02-23T00:00:00-05:00
Rated 5 out of 5 by from fine I bought this printer because I needed a certain size (to fit in a cabinet. I am very pleased with the product...but when installing it on my computer, a pop up came up, and I was hacked. It offered to help me install the product, and I needed to get a new computer because they went in as an administrator .
Date published: 2020-02-21T00:00:00-05:00
Rated 5 out of 5 by from It fits my needs The unit screen is to small for my tired 0ld eyes!
Date published: 2020-01-24T00:00:00-05:00
Rated 5 out of 5 by from Low-Cost Ink Cartridges The per-page cost of printing with these low-cost genuine cartridges is what attracted me to this model the most. I had an HP printer and the cartridges were costly. I tried know-off brand cartridges and HP had logic in the printer that made them difficult to use. It would basically not allow it to be used. Good-bye HP! This printer isn't the fastest, but it's reliable.
Date published: 2020-01-20T00:00:00-05:00
Rated 5 out of 5 by from Great features! Works flawlessly from all of my wireless devices! Prints and copies are crystal clear with minimal use of the ink cartridges. Definitely recommend this product.
Date published: 2020-01-27T00:00:00-05:00
Rated 5 out of 5 by from Best little printer! I had had a Brother printer a few yrs ago and it worked great until--I ruined it when some discount ink leaked into it and destroyed it. Never thought that could happen. So I bought another brand. Not happy with that one. Went back and exchanged it for another Brother- this one, and am so pleased. Brothers are the best brand I have found and I have owned several brands before them. They are relatively quiet, easy to use (checked all the Best Buy ones out and this was the easiest, easy to replace ink and paper. Pls keep up your quality standards, Brother, as many companies are NOT! Thanks.
Date published: 2020-02-09T00:00:00-05:00
Rated 5 out of 5 by from Good and bad The printer does print well but it doesnt work well with wireless. To keep it from going offline all the time I had to use a cable to plug it into computer. Seems fine now although it considers itself a fax instead of a printer. Not sure why since I’m not using it as a fax and don’t have a phone line connected to it.
Date published: 2020-01-14T00:00:00-05:00
Rated 5 out of 5 by from scanning Easy to use and the scanning is really fast, the copies are very sharp and clear.
Date published: 2020-02-07T00:00:00-05:00
Rated 5 out of 5 by from Easy to use Happy with my printer, lower cost ink cartridges, functional and stylish
Date published: 2020-01-30T00:00:00-05:00
Rated 5 out of 5 by from Nice crisp print Very nice printer. Prints very clear crisp pages. Colors are very nice. A little slower than other printers we've had, but it's great for the price. Very user friendly and easy to set up. Would definitely recommend.
Date published: 2020-01-27T00:00:00-05:00
Rated 5 out of 5 by from Great printer I like this printer. It prints quickly and clearly. I like the fact that it is compact fairly quiet and attractive looking.The cartridges are easy to load. The only thing I could do without is the fax machine. I didn't really realize it had one on it when I ordered. I will never use that part of it.
Date published: 2020-01-25T00:00:00-05:00
Rated 5 out of 5 by from printer all in one works great , if need be would choose it again. fare price to.
Date published: 2020-02-06T00:00:00-05:00
Rated 5 out of 5 by from Worth the Price For the price we paid it is an ok product. Didn't need anything fancy for our basic needs.
Date published: 2020-02-16T00:00:00-05:00
Rated 5 out of 5 by from photo scanner was horrible I purchased this product and went online to download the print drivers directly from the Brother site. I tested everything the day we got it and noticed the scanned images didn't look right, I decided to play with it on another day. When I finally got back around to trying to scan something (about 2 weeks later) nothing I did in any settings or any scanning program made a difference the images were dark, and very poor looking. I called brother and was told that there was nothing wrong with my machine that was just the quality of the product they sell. I haven't had any problems with printing from this machine and the ink has been ok. I did try to fax something and it was hard to tell when it was actually sending the fax, it wasn't very communicative (no dial sounds or fax tones, nothing on the screen saying dialing) but it appeared that it went through.
Date published: 2020-01-30T00:00:00-05:00
Rated 5 out of 5 by from Great printer I love my printer. I have not had any problem with it. It is the best printer I have ever had. It prints so clearly and fast for a cartridge priner.
Date published: 2020-01-10T00:00:00-05:00
Rated 5 out of 5 by from Works flawlessly It took a little work to set it up, but no real problems. The automatic updates was a cool surprise. The finished product turned out to be good quality.
Date published: 2020-02-14T00:00:00-05:00
Rated 5 out of 5 by from Fair to Good Had some difficulty setting it up..At times jams..Print itself seems good. Not bad for an inexpensive printer . Only use it for copying and printing.
Date published: 2020-02-14T00:00:00-05:00
Rated 5 out of 5 by from Great printer t! The printer is easy to set up and works great! It also has a feature that automatically orders I k when your getting low.
Date published: 2020-02-07T00:00:00-05:00
Rated 5 out of 5 by from Great features This is multi function product and easy to use. I needed fax function and it works.
Date published: 2020-02-16T00:00:00-05:00
Rated 5 out of 5 by from Graet for students I purchase 4 of these. Two for college grand daughters, one high school grand daughter & one for me...I had trouble connecting to WiFi, but Raymond helped get it on line..I had had problems since 11/14/2019..Now it's great to work with.
Date published: 2020-01-16T00:00:00-05:00
Rated 5 out of 5 by from Compact, reliable all-in-one at great price This printer is a great value - easy to set up and use (including printing from remote devices), excellent print quality. So far, I have found nothing about this printer that I don't like.
Date published: 2020-01-20T00:00:00-05:00
Rated 5 out of 5 by from Awesome AIO Great All In One. The setup was easy on my iMac and it was up and running on WiFi in less than 5 minutes. Easy to print from my iPhone and iPad. Would definitely buy again if needed.
Date published: 2020-01-28T00:00:00-05:00
Rated 5 out of 5 by from My opinion - Hard to Beat for Price With cost of ink, I have nearly reached point of buyin a new printer rather than refills - actually, that's kind of how I came to own my MFC-J497DW. I had a relatively new smaller Epson which had replaced a larger Work Force Epson we'd had for a few years. The newer one was fine for a while, except for constant automatic adjustments - noisy and ink eating. Then it developed a smearing issue that was not major, but irritating. So after less than a year, the Broother replaced it. What a difference, works great, prints clean, quiet and seems to use much less ink at a price less that the smaller Epson. I really have no complaints at all. I doubt there's anything as efficient at anything near the price.
Date published: 2020-01-10T00:00:00-05:00
Rated 5 out of 5 by from Like it, except when it doesn't print For some unknown reason, it would not print what I asked it for. when i turned it off, then on again.... it started printing everything I asked or in the last week or so!
Date published: 2020-02-13T00:00:00-05:00
Rated 5 out of 5 by from Good home personal printer. Product was relatively easy to set up. Has good features and does every thing I need in a home office. Just wish ink was cheaper and printer did not stop working when one runs out of ink.
Date published: 2020-02-12T00:00:00-05:00
Rated 5 out of 5 by from Love this little workhorse Thank you for making a great product. I’ve had no issues with this machine. I like the easy connection especially with my phone. Keep it simple! Thank you
Date published: 2020-02-13T00:00:00-05:00
Rated 5 out of 5 by from I've upgraded to a Brother printer I bought a Brother MFC-J497DW wireless printer/copy/fax machine about1 month ago. I had an older HP printer that had very expensive ink cartridges. The Brother replacement ink is probably 1/3 the cost, the quality is 10 times that of the HP and the Brother is wirerless! When I was pricing the printers the Brother was as cheap as any other HP I could find. Love the Brother printer. I definitely upgraded.
Date published: 2020-02-03T00:00:00-05:00
Rated 5 out of 5 by from Great features I just like that you don’t have to leave the house to print,fax or scan you can do it all in one printer
Date published: 2020-01-22T00:00:00-05:00
Rated 5 out of 5 by from Great size, simple to load ink, just keeps on work Nice squared edge design. Doesn't take up space. Loading ink very easy. Works great. Would I buy again ....Yes.
Date published: 2020-02-15T00:00:00-05:00
Rated 5 out of 5 by from All-In One Printer This is a very good, basic, all-in-one. The quality of the printouts is quite good. The set up was somewhat difficult and I have to use their app. to scan. That said, for a very reasonable price, it is well worth it.
Date published: 2020-02-14T00:00:00-05:00
Rated 5 out of 5 by from Easy to load ink Easy to use. Does not take up too much area. Not very heavy, making it easy to place.
Date published: 2020-02-06T00:00:00-05:00
Rated 5 out of 5 by from Excellent machine It does everything I need and want. It is perfect for what I need.
Date published: 2020-02-12T00:00:00-05:00
Rated 5 out of 5 by from Still New To Me I'm not a frequent Printer user. I probably only print, or scan about 1 page per week. Other printers that I have had seem to just dry up, or get plugged up, if not used frequently. My new Brother Printer seems to be different, and I have had beautiful prints, anytime I need it to work, My new Brother printer was easy to set-up, and seems to be performing flawlessly. I highly recommend Brother printers..
Date published: 2020-02-13T00:00:00-05:00
Rated 5 out of 5 by from Great product! This is really a nice little copier/printer. It was reasonably priced and quite easy to use. I especially like the subscription to automatically send ink when I need it!! I would definitely buy this printer again.
Date published: 2020-01-24T00:00:00-05:00
Rated 5 out of 5 by from Features Love the fact that it prints on both sides with my having to touch the paper. My last couple of printers didin't do that.
Date published: 2020-01-20T00:00:00-05:00
Rated 5 out of 5 by from Filled a void Great product great price sustainable without effort
Date published: 2020-04-15T00:00:00-04:00
Rated 5 out of 5 by from Excellent all in one for the price. Excellent product for a home office. My only complaint is that the ink is pricey!!
Date published: 2020-03-28T00:00:00-04:00
Rated 5 out of 5 by from Perfect!! For just the small projects this is an inexpensive printer. It does what it's suppose to do. with no problems or setbacks!
Date published: 2020-03-27T00:00:00-04:00
Rated 5 out of 5 by from Great 4in1 printer We have really enjoyed this 4in1. This our third one from Brother and their quality has been right on.
Date published: 2020-04-07T00:00:00-04:00
Rated 5 out of 5 by from Perfect product Very efficient product, easy installation. Brother products are great !
Date published: 2020-03-25T00:00:00-04:00
Rated 5 out of 5 by from Not worth it! I used this printer about 8 times in a month. When to use it again about 8 months later and it doesn't want to print. Wifi is connected, but the setting doesn't want to change from fax to web to print from my laptop.
Date published: 2020-03-27T00:00:00-04:00
Rated 5 out of 5 by from Great product Would buy again for sure. Not disappointed with the product.
Date published: 2020-03-28T00:00:00-04:00
Rated 5 out of 5 by from Networking is very easy The printer was very easy to set up.the ink cartridges was very easy to install too. I will buy again Thank You Greg
Date published: 2020-03-26T00:00:00-04:00
Rated 5 out of 5 by from Great Service Not an expensive printer. Portable and can be used when I need it another room other than our study when I need to work in another room. My Brother 3770 is to heavy to move.
Date published: 2020-03-28T00:00:00-04:00
Rated 5 out of 5 by from Slow and many times doesn't print We bought this printer in hopes that it would have seamless wireless printing. Both my husband and myself have had nothing but challenges with printing from our computers. It prints well from our phones, but when we want to print from our computers it takes a minimum of 10 minutes and we usually have to cancel the printing and start over before it registers. Sometimes in never registers and I have to email my document to my phone to print it out. I wouldn't recommend this printer.
Date published: 2020-03-26T00:00:00-04:00
Rated 5 out of 5 by from Couldn't get good color We bought this printer as an upgrade to an older Brother printer. This new one couldn't print the color gold. We printed flyers on the old printer. It has good color, but splotchy. So, we got a new one but didn't get colors right. We returned it.
Date published: 2020-03-29T00:00:00-04:00
Rated 5 out of 5 by from Scanning set up is next to impossible I just purchased this--my second brother MFC device over the past 10 years. My other printer scan function became inoperative. I have literally spent hours over the past three days downloading printer/scanner software for my MAC Book Pro to no avail in getting the device to recognize the PC. I have gone through all of the trouble shooting tips, done them and still resolution to getting the printer to recognize the PC for scanning. Life should not be this difficult. Anyone with a good tip to solve? The documentation does not solve it.
Date published: 2020-04-09T00:00:00-04:00
Rated 5 out of 5 by from OK Printer for the Price It works fine just takes it awhile to print pages.
Date published: 2020-03-26T00:00:00-04:00
Rated 5 out of 5 by from great product this is second time I bought brother printer all in one , simply uses ,home and business, durable more than other
Date published: 2020-03-29T00:00:00-04:00
Rated 5 out of 5 by from Love it!! This is a perfect for me printer!! Thank you for such a great product!!
Date published: 2020-03-31T00:00:00-04:00
Rated 5 out of 5 by from Great all in one printer! Great color printer/scanner with easy to use fax capability.
Date published: 2020-04-01T00:00:00-04:00
Rated 5 out of 5 by from Great features Very easy to operate. Was surprised how it did all the thinking for you with easy steps to follow.
Date published: 2020-03-28T00:00:00-04:00
Rated 5 out of 5 by from easy to set-up and operate,great features end product looks great and the ease of operating makes it hassle free and fun to run
Date published: 2020-03-26T00:00:00-04:00
Rated 5 out of 5 by from Exceeded expectations This printer has such a nice surprise! I admit I typically try to buy products from the “biggest names” and I had stumbled onto the Brother MFC-J487DW by chance. Thank goodness! This printer offers completely effortless and consistent reliability and was exactly what we needed for home use!
Date published: 2020-03-28T00:00:00-04:00
Rated 5 out of 5 by from Solid inexpensive printer This has been a great printer for us around the house. It wirelessly connects to all our devices (phones, Chromebooks, and windows PCs. The ink is reasonable and it has been a very practical and economic choice for us.
Date published: 2020-03-24T00:00:00-04:00
Rated 5 out of 5 by from Good printer The printer is good. It is fairly easy to use. The print quality is very good.
Date published: 2020-03-17T00:00:00-04:00
Rated 5 out of 5 by from Solid from the start Love that it was pretty easy to setup and fairly simple to use. However I’m disappointed in how little printer paper it holds.
Date published: 2020-03-17T00:00:00-04:00
Rated 5 out of 5 by from GREAT FOR SMALL BUSINESS! Simple, space saving, mulit function perfect for my small home based business!
Date published: 2020-03-17T00:00:00-04:00
Rated 5 out of 5 by from Good quality I have been happy with all print jobs. Set up and additional tasks have taken a bit of effort to figure out -- not entirely intuitive.
Date published: 2020-03-17T00:00:00-04:00
Rated 5 out of 5 by from does a great job does exactly what I bought it for, and it prints on both sides of the page as well
Date published: 2020-03-16T00:00:00-04:00
Rated 5 out of 5 by from Super Versatile Printer I have had this printer for over a year and its been great. The best part is the consumables. They are great with this printer. I was forever replacing cartridges on my previous printer. It seemed like every 50 prints. This printer is awesome. The rate of replacement needed for cartridges is minimal.
Date published: 2020-03-16T00:00:00-04:00
Rated 5 out of 5 by from Love this printer! This is a really fast printer! Very easy to use! We love the remote feature (it’s the reason we bought it!.
Date published: 2020-03-16T00:00:00-04:00
Rated 5 out of 5 by from Great features Just live everything about it. Love the picture quality, have printed about 6 pictures and they look just like originals.
Date published: 2020-03-18T00:00:00-04:00
Rated 5 out of 5 by from great features great buy and good price and works great print good
Date published: 2020-03-18T00:00:00-04:00
Rated 5 out of 5 by from Great machine for the price The printer scanner works great, it is very easy to sync to a computer but more importantly to your phone.
Date published: 2020-03-22T00:00:00-04:00
Rated 5 out of 5 by from happy so far I've only had the printer a short while and am not a heavy user, but so far i I'm very happy with it. It was easy to set up and get working.
Date published: 2020-03-22T00:00:00-04:00
Rated 5 out of 5 by from Awesome All-In-One Printer Brother’s has always serve my business well whether it was printing, copying, scanning, faxing or emailing...
Date published: 2020-03-22T00:00:00-04:00
Rated 5 out of 5 by from great printer. easy to use this printer does everything I need to do. I love it
Date published: 2020-03-21T00:00:00-04:00
Rated 5 out of 5 by from Will not print on Avery label products! I bought this after a Canon wireless printer failed to be compatible for wireless printing with my BRAND NEW laptop. I actually had success connecting this printer wirelessly, however come to find out it is NOT compatible for printing on anything other than plain paper. I needed it to print shipping labels on an Avery 8126 template and now I have to buy a THIRD printer to try and get a product that meets all my needs. If anyone finds a RELIABLE printer brand that doesn't sneakily skimp on basic functionality, please let me know because I am exhausted from trying to find a decent product.
Date published: 2020-03-20T00:00:00-04:00
Rated 5 out of 5 by from Easy setup Easiest printer ever to setup and use. Now I can print from my smartphone as well.
Date published: 2020-03-20T00:00:00-04:00
Rated 5 out of 5 by from Easy interface! So much easier to use than my old Kodak printer. much more responsive and it's a miser with the ink!
Date published: 2019-07-23T00:00:00-04:00
Rated 5 out of 5 by from great little machine this is the second Brother machine that i have owned, bought this machine on a friends recommendation, not sorry, good quality printer, copier and fax, functions well, love how it updates itself
Date published: 2019-07-23T00:00:00-04:00
Rated 5 out of 5 by from Perfect for home office As a mom and a teacher, I need a reliable printer for school forms, volunteer forms, lesson plans, and my child's student work.
Date published: 2022-09-13T00:00:00-04:00
Rated 5 out of 5 by from Great printer very pleased with printer scanning software easy to use
Date published: 2022-09-14T00:00:00-04:00
Rated 5 out of 5 by from Features are Outstanding I have owned Brother Printers for over 20 years and they are sturdy and reliable. Produces quality output and have all around features (print, fax, copy, scan, etc.).
Date published: 2022-09-13T00:00:00-04:00
Rated 5 out of 5 by from Consistent Quality This is the second Brother color printer-copier/scanner I have owned. Considering the consistent quality and price of the printer ink, I will own nothing but a Brother printer. Easy of use and set-up are also a big plus. I am very happy with my machine.
Date published: 2022-09-13T00:00:00-04:00
Rated 5 out of 5 by from Great printer I purchased my Brothers printer after having problems with three other printers after a year or two. I was recommended the J497dw as a reliable printer. It so far has lived up to everything my son- in- law and grandson told me about the printer. Besides the cartridges as less expensive
Date published: 2021-01-20T15:26:55-05:00
Rated 5 out of 5 by from Great Printer Works great for the price use it everyday with the homeschooling.
Date published: 2020-05-03T00:00:00-04:00
Rated 5 out of 5 by from brother MFC-J497DW This is an inexpensive printer I bought because I needed a printer and the "better" Brothers were not available. It is OK. The BIG PROBLEM is that it registers a paper jam VERY frequently . . . whether there is a true jam or not! (Maybe every 25 to 30 prints It requires that you follow several steps to clear a jam, again, whether there is a jam or not. I am sorry now I didn't buy another brand, but I wanted a Brother. At this rate I will soon be in the market for a replacement. (Fortunately it otherwise works well, prints satisfactorily, and the ink cost is favorable.
Date published: 2021-03-04T00:00:00-05:00
Rated 5 out of 5 by from Great value Our rather expensive home printer stopped working just before Christmas and we were not in a position to replace it like kind and quality at the time so we settled on this inexpensive Brother thinking we would replace it just after the holidays. We were honestly quite surprised by the quality and efficiency of this fine printer! We no longer are considering replacing it as it does everything our old machine did and we highly recommend thisunit.
Date published: 2021-01-21T00:00:00-05:00
Rated 5 out of 5 by from Love ?? it It’s very easy to use Priints nice the coloring is excellent anybody can use it is so easy
Date published: 2021-01-23T00:00:00-05:00
Rated 5 out of 5 by from Paper Jam Always keep saying paper jam but there is no paper in it. I'm not even printing then it shows up on the screen "Paper Jam". Cheap quality. Straight garbage.
Date published: 2021-01-19T00:00:00-05:00
Rated 5 out of 5 by from Great Features & Easy To Operate This is my second Brother Multi-function printer. My previous Brother printer still works but is over 7 years old and showing its age. I had such good luck and dependability with my first Brother printer I wanted to replace with a newer one.. I purchased my previous Brother printer on the recommendation of my Computer Service Person and and that was great advise. My first printed I own was another major brand and it only lasted 3 years. I am sold on the dependability of Brother printers.
Date published: 2021-01-30T00:00:00-05:00
Rated 5 out of 5 by from Printer The price was good and it's a little quicker send my old one. However, I have still not been able to and my computer so I can email documents. I'm not sure if it's a feature that's not working or if my laptop is too old. My last Brother printer worked with it just fine. Otherwise oh, so far so good
Date published: 2021-01-26T00:00:00-05:00
Rated 5 out of 5 by from Enjoy the features Had never used this product before. Provides features I had not had before.
Date published: 2021-02-22T00:00:00-05:00
Rated 5 out of 5 by from Great printer I have owned several different kinds of printers and this is by far the best one I've ever had
Date published: 2021-02-22T00:00:00-05:00
Rated 5 out of 5 by from Excellent value priced printer Excellent printer for the price, can’t be beat. Have had Canon & HP in the past and didn’t want anything more to do with them, especially Canon. This printer was easy to setup and is easy to use. Print quality is very good and has all the features I need. Will only consider Brother anymore.
Date published: 2021-01-24T00:00:00-05:00
Rated 5 out of 5 by from It has served me well, at a reasonable cost Learning how to link it to my laptop was a disaster as the wi-fi in my temporary housing was a challenge, but the cable to link it allowed every feature easy.
Date published: 2021-01-22T00:00:00-05:00
Rated 5 out of 5 by from Wonderful Small printer for the money, can't complaint do or print uniform
Date published: 2021-01-21T00:00:00-05:00
Rated 5 out of 5 by from Good value and features for the money Replaced a failing printer of 13 years with this one. As with most items it was hard to find a store with inventory but I did find it online at a much better price. Printer was a easy set up and just as easy wifi set up to laptops and phones. Fast and not to noisy hard copies are achieved without problems or errors.
Date published: 2021-01-25T00:00:00-05:00
Rated 5 out of 5 by from GREAT PRINTER - VERY EASY TO LOCATE AND GET WORKIN PRINTER WORKS GREAT - NO WIRES EXCEPT POWER CORD - THE ONLY LITTLE GLITCH I HAD WAS THAT ONE DAY I COULD NOT GET IT TO RESPOND - I GAVE UP AFTER TRYING FOUR TIMES TO PRINT SOMETING. I WAS GOING TO CALL MY COMPUTER STORE/MAINTENANCE SHOP. THEN, A COUPLE DAYS LATER I RE-BOOTED MY PC FOR SOME REASON AND I FOUND THE PRINTER THEN WORKING PERFECTLY!!
Date published: 2021-01-20T00:00:00-05:00
Rated 5 out of 5 by from Poor Internet Connection The printer works fine when hard wired, but using it wirelessly is frustrating. The wireless connection to my laptop works fine so far, but the printer will not connect to my desktop. Also, when using your support via a chat was frustrating and unsuccessful. Perhaps you could offer a technical person to answer telephone calls and walk a customer through the process to make the wireless printer work. My reason for buying this printer was to eliminate wires, not add to them.
Date published: 2021-02-24T00:00:00-05:00
Rated 5 out of 5 by from Does everything well. This printer does everything that is needed for home use. It is not extremely fast, but for most of us at home that is not a factor. Copies and printed material are clean and easy to see, and the scanner works well.
Date published: 2021-02-21T00:00:00-05:00
Rated 5 out of 5 by from Excellent printer Easy to use. Easy to set up. All functions work well. Great size and price. Ink more reasonable than HP or Epson
Date published: 2021-01-23T00:00:00-05:00
Rated 5 out of 5 by from Simple To Use I like Brother printers because they produce quality copies & pictures fairly cheaply compared to other printers on the market.
Date published: 2022-09-20T00:00:00-04:00
Rated 5 out of 5 by from EASY TO USE - WORKS GREAT I HAVE HAD BROTHER MFC PRINTERS FOR 13 YEARS (2 OF THEM NOW) AND THEY ARE GREAT. EASY TO USE AND MAINTANCE.
Date published: 2022-09-22T00:00:00-04:00
Rated 5 out of 5 by from Great for what I need It is a noisy printer and slower than I'm used to, but fits the bill for what I need for a home printer. Price was good!
Date published: 2021-04-05T00:00:00-04:00
Rated 5 out of 5 by from Great printer Got tired of cheap printers that only worked for a minute so decided to try this one and it works great
Date published: 2021-05-02T00:00:00-04:00
Rated 5 out of 5 by from perfect for home use I found this unit to be perfect for my use in my home office. I print and copy in low volumes. The mechanics sound a little rougher than my previous scanner/printer but the copies are quite satisfactory. The price of thyis unit was considerably less than replacing the scanner lamp on the previous one.
Date published: 2021-03-16T00:00:00-04:00
Rated 5 out of 5 by from Great value Great printer for the price. Easy to set up. Love that I can print from my phone. I'm extremely happy with it.
Date published: 2021-04-29T00:00:00-04:00
Rated 5 out of 5 by from Fair Need more plain and easy printing procedures. Printing is a big problem.
Date published: 2021-04-21T00:00:00-04:00
Rated 5 out of 5 by from Great copy Quality! As noted above, copy quality is excellent and speed is ok. However, Daylight Saving Time is set up to previous setup (Apri to October) and I can't change it.
Date published: 2021-04-22T00:00:00-04:00
Rated 5 out of 5 by from Best printer Easy to set, up prints fast, just totally love it. My previous printer was a brother it lasted over 6 years with no issues. I feel like part of the brother family.
Date published: 2021-04-05T00:00:00-04:00
Rated 5 out of 5 by from Good Deal Quick delivery and a good price.. Very helpful tech support
Date published: 2021-04-12T00:00:00-04:00
Rated 5 out of 5 by from Nice and Operattional The printer was a little larger than I expected but afterwards I am very satisfied.
Date published: 2021-04-30T00:00:00-04:00
Rated 5 out of 5 by from Great features. The brother printer was easy to set up and it has great features, it prints double sided.
Date published: 2021-03-18T00:00:00-04:00
Rated 5 out of 5 by from Good printer for now So far so good. It has been working find. Love to be able to print over wifi
Date published: 2021-04-25T00:00:00-04:00
Rated 5 out of 5 by from Its okay. The printer I purchased did not lasted a year and i have to bring in for a repair. Then it turned out it cannot be repaired and I was given a refurnished printer as a replacement. Noted my previous brother printer lasted almost (9 years from the date of purchase and that was the main reason why I had purchased another brother printer.
Date published: 2021-05-20T00:00:00-04:00
Rated 5 out of 5 by from Easy to install, works as expected The printer works good. Don't use the printer very often but have not had any problem. really pleased with the paper feed.
Date published: 2021-05-21T00:00:00-04:00
Rated 5 out of 5 by from Very Happy with the Product Good quality printing, fast, goes into energy saving mode and wakes up easily, software is fine as well.
Date published: 2021-05-21T00:00:00-04:00
Rated 5 out of 5 by from User Friendly In comparison to our last printer of another brand, this Brother printer is easy to operate and consistently performs well. The initial introductory-size of black ink lasted longer than I expected, and replacement was a cinch. I based my decision to purchase it on multiple positive reviews of this model, and I have not been disappointed.
Date published: 2021-04-19T00:00:00-04:00
Rated 5 out of 5 by from Very easy to use. After the initial setup, I can do so many things with this machine, print,copy,Fax. It's an incredible machine, I will probably never use any other. I like it very much.
Date published: 2021-03-08T00:00:00-05:00
Rated 5 out of 5 by from price was right The price was low & I thought it would check off the boxes I wanted. It did not. Maybe it was salesman, but features on box were misleading too. It makes 2 sided copies from the printer, but not from the computer. It scans a number of documents at one time, but does not merge those documents into one multi page document to save to computer. Why have 2 steps to turn off printer?
Date published: 2021-04-05T00:00:00-04:00
Rated 5 out of 5 by from Brother MFC-J487DW I Love my brother printer. I have and accounting and tax business and Brother printers have always been dependable and inexpensive to operate. I have tried other brands and they just don't do as good of a job as the Brother printers.
Date published: 2021-05-18T00:00:00-04:00
Rated 5 out of 5 by from Good Features Good for home use for printing. The copy feature is too slow.
Date published: 2021-05-10T00:00:00-04:00
Rated 5 out of 5 by from Has everything I need Works great with my computer, tablet and phone. Always responds to print requests immediately. My last printer, HP, I always had to wait, it was never ready.
Date published: 2021-05-18T00:00:00-04:00
Rated 5 out of 5 by from Repair Had excellent service with brother and the service center.
Date published: 2021-05-14T00:00:00-04:00
Rated 5 out of 5 by from Great features It has all the features I wanted, including copy enlargement, 2 sided printing, and the ink is not expensive! The print speed is adequate and it's easy to maintain.
Date published: 2021-04-14T00:00:00-04:00
Rated 5 out of 5 by from Nothing but PROBLEMS with this Machine. NO Respons I have happily purchased and used Brother machines for decades however, my most recent purchase, a new Brother MFCJ497DW has been nothing but endless problems. I sent numerous emails to Brother and NOT ONCE did they bother to respond. Instead, I receive a steady stream of Brother emails about products for sale. As a disabled, home-bound senior on a small monthly income who is dependent on a reliable multi-function machine, I am so upset, I may never again purchase nor recommend any Brother machine.
Date published: 2021-03-21T00:00:00-04:00
Rated 5 out of 5 by from I use this printer at my shop and it's great Lots of features, easy networking, and reliable. Everything I need for my business.
Date published: 2021-04-09T00:00:00-04:00
Rated 5 out of 5 by from Great features This printer is the best I have owned so far. The ink cartridges are easy to replace & not messy at all.
Date published: 2021-05-11T00:00:00-04:00
Rated 5 out of 5 by from Excellent It is quite, light weight and easy to operate. So far I love it
Date published: 2021-05-02T00:00:00-04:00
Rated 5 out of 5 by from Gray printing, paper handling needs work We love our brother printer. P print quality and speed are perfect. The only improvement would be in paper handling: both this and our previous Brother printer in the same price range constantly pick up more than one sheet of paper, offset by a random amount, so those pages are not usable. We like the print (and windows printer driver) so well that we just overcome the page handling by only putting one or two blank pages at a time in the paper tray.
Date published: 2021-05-02T00:00:00-04:00
Rated 5 out of 5 by from Love the simplicity Our family had a previous Brother model for about 10 years and finally upgraded. We love the simplicity, efficiency and especially the blue tooth feature.
Date published: 2021-03-19T00:00:00-04:00
Rated 5 out of 5 by from Compact Printing is much slower than I'm used to but other that cool printer with a nice price.
Date published: 2021-03-17T00:00:00-04:00
Rated 5 out of 5 by from Excellent Product A perfect home printer. Excellent quality and very easy to use. Very happy with the product for the price.
Date published: 2021-04-10T00:00:00-04:00
Rated 5 out of 5 by from Great Value and Small Footprint Bought this as a second printer for low volume printing. Small footprint doesn't take up too much space. Good quality printing. A bit slow but acceptable for my purposes.
Date published: 2021-03-20T00:00:00-04:00
Rated 5 out of 5 by from it works very well the j497dw is very good value. it prints very quickly both from the computer and from hard copy.the controls are a little different from what i'm used to but once you get used to that it's easy to use.
Date published: 2021-05-03T00:00:00-04:00
Rated 5 out of 5 by from printer does not work can not get it to copy off the internet or e-mail i've removed all the soaftware and reinstalled same thing has happen ,try to install on a different pc still would not print .
Date published: 2021-04-29T00:00:00-04:00
Rated 5 out of 5 by from Great backup printer I got this printer for my craft room so I would have a printer handy. I find that is has met all my expectation from being a printer, scanner and copier. It does all the jobs I need to do. I also like the wireless option for connections to my computers.
Date published: 2021-05-14T00:00:00-04:00
Rated 5 out of 5 by from Chef Sibs review Great product I would like to upgrade to the fast laser printer.
Date published: 2021-03-28T00:00:00-04:00
Rated 5 out of 5 by from Perfect Printer It is the perfect little colored printer for home use. Works great and does not take up a lots of space.
Date published: 2021-03-31T00:00:00-04:00
Rated 5 out of 5 by from Great all N one I love using this Brother all N one printer. It prints well and scan well too. I have not used it as a fax yet. The only problem I may have is sometimes if the lights go out or you turn it off, you may have to put your wireless information in during each outage.
Date published: 2021-05-10T00:00:00-04:00
Rated 5 out of 5 by from Easy to use & inexpensive operating cost Great product, I love brother printers, owned previously other model, it continuously worked for 10 years without any problem
Date published: 2021-04-23T00:00:00-04:00
Rated 5 out of 5 by from Easy Use Brother products has always been my favorite. They are affordable, easy to use and for the most part hasn't give me any issues. I will always recommend Brother products to any one that asks.
Date published: 2021-03-30T00:00:00-04:00
Rated 5 out of 5 by from Good home printer Works well for my printing faxing and scanning needs reliable
Date published: 2021-05-15T00:00:00-04:00
Rated 5 out of 5 by from Good Printer Good printer qualities for the minimal printing I need
Date published: 2021-04-22T00:00:00-04:00
Rated 5 out of 5 by from So Happy With It! Everything works perfectly. The price at Best Buy was almost ? the cost elsewhere. I couldn't believe it, but the price was correct. Felt sorry for all the people who paid 3 times the cost elsewhere. Easy to set up and haven't had any problems with it.
Date published: 2021-03-31T00:00:00-04:00
Rated 5 out of 5 by from Brother printer Very good printer. Better than HP. Highly recommended. Avoid HP
Date published: 2021-05-15T00:00:00-04:00
Rated 5 out of 5 by from Wireless printing not stable I've had nothing but problems with this printer trying to stay on wireless. I continually have to reset the printer. Continually it tells me I'm out of ink but I'm not. I would not recommend it
Date published: 2021-03-31T00:00:00-04:00
Rated 5 out of 5 by from LOVE IT!!! Over the years I've tired various brand name printers. Each had some good features and several not so good issues. Then 13 years ago I tried a Brother MFC-J615W printer. Let me yell it from the roof tops folks! It was the best overall home printer ever! It never failed me, always easy to update, ink was affordable and long lasting, features were user friendly and if I had a question the support was readily available! I had that one for 13 years!!! It would have lasted longer but I used a substitute ink which gummed up the works. Now I own the MFC-J497DW and I'm exceedingly happy with it! Looking forward to many years with this one too. Thanks Brother for making quality products!
Date published: 2021-05-15T00:00:00-04:00
Rated 5 out of 5 by from Easy to use Great for home printer, Great print quality. Fast and does not take up much space.
Date published: 2021-04-19T00:00:00-04:00
Rated 5 out of 5 by from Fast! So far, so good. It is simple to operate; produces perfect copies, color and B&W. It is so fast, it scared the pants off me the first time it 'sucked' in a piece of paper and printed it out! I wasn't prepared for this since my last printer dinged around adjusting itself for, God knows what, before it decided to print. Love it!
Date published: 2021-05-16T00:00:00-04:00
Rated 5 out of 5 by from Snazzy It’s easy to set up & connect to WiFi. It’s easy to send faxes and type address labels
Date published: 2021-04-04T00:00:00-04:00
Rated 5 out of 5 by from Solid machine This is been a solid machine. We did have difficulty because it kept connecting to our guest Wi-Fi. Therefore I had to continually restart it. I disconnected the guest Wi-Fi and it’s been great ever since. I can’t say that’s brothers fault but a little more flexibility in that area would be nice.
Date published: 2021-05-08T00:00:00-04:00
Rated 5 out of 5 by from DISGUSTADO Ha sido bien cuesta arriba. Cada vez que voy a imprimir un documento es una odisea. Lamentablemente, el proceso se convierte en un proyecto que conlleva mucha paciencia y perseverancia.
Date published: 2021-04-30T00:00:00-04:00
Rated 5 out of 5 by from VERY GOOD EXCEPT ONE FUNCTION All the systems are as advertised except when trying to print a packing list on PayPal, when I get the following pop up instead: "PRINTER NOT ACTIVATED".(OK
Date published: 2021-04-14T00:00:00-04:00
Rated 5 out of 5 by from Great value I’m impressed with this little printer. It’s fast and prints on both sides! I previously had a top of the line Lexmark and I didn’t expect much with this one. Buy it!
Date published: 2021-05-02T00:00:00-04:00
Rated 5 out of 5 by from Why Very good machine. Good features. Solid. Quite. Solid
Date published: 2021-04-11T00:00:00-04:00
Rated 5 out of 5 by from Great features and excellent ink economy I’m still using the original ink cartridges after over 2 months of use. The printer is quiet and does everything a good printer would do, including 2 sided printing, automatic document feeding and easy scanning
Date published: 2021-03-17T00:00:00-04:00
Rated 5 out of 5 by from does the job well very good for my document printing needs, including some color, but only hard to figure out how to adjust print quality.
Date published: 2021-05-16T00:00:00-04:00
Rated 5 out of 5 by from Good, reliable product Good printer, so far trouble-free, works well,.......
Date published: 2021-05-10T00:00:00-04:00
Rated 5 out of 5 by from Great features for a great price So easy to use and does everything so easily. I use it with the wireless and it is no fuss at all!
Date published: 2021-04-06T00:00:00-04:00
Rated 5 out of 5 by from Great Quality Im still learning all of the features but already this is the best copier & printer I’ve ever owned. Brother for now on.
Date published: 2021-05-05T00:00:00-04:00
Rated 5 out of 5 by from I like it I like the way it prints and the quality of printing but sometimes it's difficult to get it to come out of sleep mode without turning it off and on again.
Date published: 2021-04-13T00:00:00-04:00
Rated 5 out of 5 by from Great Features. The printer was easy to set-up and works very well.
Date published: 2021-03-21T00:00:00-04:00
Rated 5 out of 5 by from Great features Prints very fast and easy to set up. It is also easy to retrieve any paper jams.
Date published: 2021-04-12T00:00:00-04:00
Rated 5 out of 5 by from Tons of value in this versatile printer Easy to install and even easier to use. This printer is rugged, has a small footprint and consistently performs great.
Date published: 2021-04-18T00:00:00-04:00
Rated 5 out of 5 by from Excellent software The software is what makes the printer worth getting. Easy to install and easy to use!
Date published: 2021-05-09T00:00:00-04:00
Rated 5 out of 5 by from Wireless I love the fact that I can print from multiple devices.
Date published: 2021-05-13T00:00:00-04:00
Rated 5 out of 5 by from Fantastic Printer I purchased this because my wife had a Brother and we had no problems with it, so I decided to go with a Brother when my Canon dropped dead. Very easy to set up, quiet, quick printing. Everything you could ask for in a printer.
Date published: 2021-04-29T00:00:00-04:00
Rated 5 out of 5 by from Great price Needed a printer for my vacation home. I have an older model and brought the newer version. Love the brand and would recommend it highly. You can’t beat the price. Brought it at Best Buy.
Date published: 2021-03-30T00:00:00-04:00
Rated 5 out of 5 by from Reliable, easy to use, output is always good Reliable, easy to use, output is always good. Could not operate my business without my Brother - MFC-J497DW !!!!!
Date published: 2021-05-12T00:00:00-04:00
Rated 5 out of 5 by from Great Product for a Moderate User I'm a low to moderate user (about 12 pages/week, but the MFC-J497DW is a high performing, high quality printer.
Date published: 2021-05-12T00:00:00-04:00
Rated 5 out of 5 by from Inexpensive, super quality basic printer!! This is an excellent basic printer!! The price is right, and the functions are easy to set up and use. The instructions for installation were simple and excellent, and the printer itself works great - The print quality is clear and attractive, and it prints quickly and efficiently.
Date published: 2021-06-14T14:36:38-04:00
Rated 5 out of 5 by from Best inexpensive color printer Basic color printer with good performance..easy to setup and integrate it to a WI-FI
Date published: 2021-06-09T16:53:11-04:00
Rated 5 out of 5 by from Best Printer Ever! Great product! Fast shipping! Brother products are easy to use and last forever
Date published: 2021-06-09T21:28:45-04:00
Rated 5 out of 5 by from Modestly Priced, Fully Functional Workhorse An excellent, modestly priced printer/fax/scanner that does it all and does it very well. This is the second one I have owned, the first being accidently damaged, and I was so pleased that I was able to locate another one of these hardy workhorses.
Date published: 2021-06-16T16:35:52-04:00
Rated 5 out of 5 by from Quality product I have had this printer now for a few weeks. Installation was simple and it has worked very well. I highly recommend this product.
Date published: 2021-09-29T10:24:38-04:00
Rated 5 out of 5 by from Some Issues This printer is great when it works but we have had some issues. Recently I wanted to scan a document, It seemingly won't print or scan without a firmware update, and it won't complete the firmware update until we replace one of the ink cartridges, meaning it is now a useless brick until I can find time to replace an ink cartridge, even though the scanner doesn't require ink... It also won't print in black and white unless you have purchased all the colour cartridges as well, even though we only really ever need to print in black and white. We have also run into issues printing over Wi-Fi, and have had to reconnect it a few times. A few disappointments and has not been the easiest experience.
Date published: 2020-08-10T00:00:00-04:00
Rated 5 out of 5 by from Great Value I've had several Brother MFC- Jxxx machines and they have all functioned very well. This one is no exception - easy to setup and does a great job plus the ink cartridges seem to be less expensive than other comparable printers.
Date published: 2022-01-18T10:17:02-05:00
Rated 5 out of 5 by from Awesome brother printer This printer has everything that I've come to know and expect (and love) from Brother over the years. It's easy to setup, configure, and use.
Date published: 2021-07-20T22:17:30-04:00
Rated 5 out of 5 by from This printer is upsetting! You can't print at ALL whenever one colour runs out of ink! For example, I can't even print black and white text if I'm out of blue ink. Then, the printer's wifi keeps disconnecting, causing me to reenter all the information again. Half the time, the printer tells me that my wifi password is wrong when I input it correctly. Overall, save your money and your time on a better printer than this one.
Date published: 2022-08-10T00:00:00-04:00
Rated 5 out of 5 by from Product Review Bought this product because of Consumers Report rating. Needed to replace Epson printer. Greatly exceeded my expectations especially print quality & ink conservation.
Date published: 2021-06-04T00:00:00-04:00
Rated 5 out of 5 by from Great features, great functionality. Love everything about the printer -- but it's a little less intuitive in its user interface than some of the other printers I've used.
Date published: 2021-05-30T00:00:00-04:00
Rated 5 out of 5 by from love it the printer works great as intended. would purchase again
Date published: 2021-06-01T00:00:00-04:00
Rated 5 out of 5 by from Ink issues The printer itself is nice. Great settings on it... but the issue with the ink cartridges and trying to "Scan to File" is why I rated it low. I only use B&W or Greyscale when printing but the different color ink cartridges tend to use the Yellow and Blue when printing as well. Why? I have no idea. So i run out of those 2 colors before i even run out of black and have to keep replacing those colors. It wont print anything unless all the colors have ink in it. I have no idea why the yellow and blue are even being used for B&W printing. Also, the cord that comes with it is so short. It wont even reach my desktop screen to plug it in. So i bought a longer cord only to find out that it is a pain in the rear to scan to file. It still wont do it. ( which is one of the reasons i bought this type of printer.) I am not happy with it and will not buy Brothers again. Yes i did call CS and in order for them to do anything, they want my Wifi Password and remote access to my computer. He said ' if you wont give me this information, then i wont help you". So CS was a waste of time along with the money I wasted on ink and a new wire.When the ink runs out again ( before the black) I will be giving it away and just buying a different brand. The printer is a waste of time.
Date published: 2022-03-03T00:00:00-05:00
Rated 5 out of 5 by from Stops working after every use Everytime i use this printer it will not work correctly next time and i have to reinstall the whole software just to get it to work
Date published: 2021-07-29T00:00:00-04:00
Rated 5 out of 5 by from Another Brother Replaced my 8yr old Brother printer. Very happy with this brand
Date published: 2022-05-18T00:00:00-04:00
Rated 5 out of 5 by from great quipment purchase After doing much research, my family decided to buy the MFC-J497DW. Have not used all of the options that this item comes with - good quality...
Date published: 2021-08-09T00:00:00-04:00
Rated 5 out of 5 by from My first printer ever. Extremely satisfied! This printer is my first ever that I purchased and it does everything I need it to with extreme ease! I use it occasionally at home and for the price you can’t beat it! It lets me print whatever I want directly from my IPhone! My life has been made easier thanks to my Brother All-in-one printer
Date published: 2021-06-20T00:00:00-04:00
Rated 5 out of 5 by from Inexpensive, and good results. This all-in-one works well, and is supported by drivers and apps that seem pretty solid. I had used Epson in the past, but their draconian policies about using refurbished inks was the motivation to try the Brother. I am more than satisfied. Just a few downsides I've observed. The paper tray is pretty small, and if you do much printing, you'll find yourself filling it often. I've not found out how to do two sided scanning with the APF, and the print speed can be pretty slow.
Date published: 2021-06-28T00:00:00-04:00
Rated 5 out of 5 by from controls should be on top and not on the side your controls should be on top and not on the side. Hard to use unless you bend over to view and buttons very small. I liked my old brother printer better. It is still working but not wireless. very disappointed
Date published: 2021-05-31T00:00:00-04:00
Rated 5 out of 5 by from Small and efficient! Very easy to install and I love that it doesn’t take up much space. Perfect for what I need.
Date published: 2021-07-22T00:00:00-04:00
Rated 5 out of 5 by from My Brothers Printer I like the printer very much. It is reliable and easy to use.
Date published: 2022-02-07T00:00:00-05:00
Rated 5 out of 5 by from Excellent printer This printer has excellent features and meets and exceeds in some areas my expectations. However, their support service lacks something to be desired.
Date published: 2021-05-26T00:00:00-04:00
Rated 5 out of 5 by from Don't bother with this Brother This printer was very cheaply made and caused problems from the start. I was too late to return for full refund so it now sits in a box in the trunk of my car. Anyone want to offer a price for it????
Date published: 2021-06-15T00:00:00-04:00
Rated 5 out of 5 by from Brother printer Still not printing after ink was replaced Very disappointed
Date published: 2021-06-09T00:00:00-04:00
Rated 5 out of 5 by from Ink I purchased another printer because ink did not last. I reorder original ink and printer still had problems with color printing. I had it for about a year too ,so I ordered another printer with black and white toner.
Date published: 2021-05-30T00:00:00-04:00
Rated 5 out of 5 by from i do use this every day . excellent price good product i loved good home use ,did have a hp before big price on ink and bulky machine hard to use.this brother i loved keep a good work thanks .
Date published: 2021-07-18T00:00:00-04:00
Rated 5 out of 5 by from No longer happy with Brother I had a Brother MFC printer for about 8 years. I always used OEM ink and the printer worked wonderfully for 8 years. I started to have printing problems and decided to buy a new MFC-J497DW because I had been so happy with this brand. Little did I know that Brother now makes it impossible to use OEM ink. The printer will not recognize non-Brother ink. At this point, they have lost a customer. I will buy another brand and I will be certain that it does not restrict my ink prior to purchase.
Date published: 2021-07-11T00:00:00-04:00
Rated 5 out of 5 by from Ink I was able to find colored ink sometimes at Office Depot they are out of the ink
Date published: 2022-05-31T00:00:00-04:00
Rated 5 out of 5 by from Printer Easy to set up. Good color. No problem with remote printer.
Date published: 2022-02-18T00:00:00-05:00
Rated 5 out of 5 by from ALL IN ONE PRINTER I ENJOY MY MFC-J497DW VERY SIMPLY TO SETUP AND VERY EASY TO USE EVEN PUTTING THE INK IN AND IT MAKE BEAUTIFUL 4X6 PRINTS
Date published: 2021-07-26T00:00:00-04:00
Rated 5 out of 5 by from I'm having some issues... I love my Brother MFC-J497DW...when it works. It does everything I need including 2-sided printing, but sometimes it won't print at all, sometimes there is a long delay in printing (days) or many times it won't print until I unplug it and plug it in again (reboot I guess). I'm quite frustrated with it.
Date published: 2021-06-23T00:00:00-04:00
Rated 5 out of 5 by from Printers After past experience with Hp printers and they all gave me lots of trouble, I finally found Nirvana with Brother Printers. Thank you.
Date published: 2022-05-06T00:00:00-04:00