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Quick tech specs
  • J491DW
  • color
  • Legal (8.5 in x 14 in) (original)
  • up to 6 ppm (copying)
  • 100 sheets
  • USB 2.0
  • Multifunction printer
  • ink-jet
  • A4/Legal (media)
  • up to 12 ppm (printing)
  • 14.4 Kbps
  • Wi-Fi(n)
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The Brother Work Smart Series MFC-J491DW is easy to connect, compact, affordable and loaded with features and functionality to help boost productivity in your home, home office, dorm room or small office. This wireless color inkjet all-in-one delivers high-quality output, lets you reliably print, copy, scan and fax and enables wireless mobile device printing from your desktop, laptop, smartphone or tablet. Use the automatic document feeder and 100-sheet capacity paper tray for generous output without constant monitoring and help save paper with automatic duplex (2-sided) printing. Cloud connectivity lets you scan-to popular Cloud services directly from the printer.

This item was discontinued on October 28, 2021

Contact Sales Assistance
(800) 800-4239, Monday-Friday 7am-7:30pm CT

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Brother MFC-J491DW - multifunction printer - color
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Brother MFC-J491DW - multifunction printer - color is rated 4.40 out of 5 by 390.
Rated 5 out of 5 by from Useless! Unless all ink cartridges are full all the time, you cannot print in black and white. In fact, you cannot print or copy at all! It is difficult to even turn the printer off!
Date published: 2021-09-26T00:00:00-04:00
Rated 5 out of 5 by from Great printer a little loud though Great reliable printer that works very quickly. The only drawback is it’s very loud.
Date published: 2022-02-10T00:00:00-05:00
Rated 5 out of 5 by from It's okay. I'm a bit upset, not able to install my Microsoft Window XP to this printer. I cannot use this printer with Windows XP, they do not have any printers compatible with this windows version.
Date published: 2021-07-31T00:00:00-04:00
Rated 5 out of 5 by from Okay I still love Brother products but this printer is giving me a lot of problems. Right now it says my ink door is open and it isn’t. Have to work on it a lot
Date published: 2021-08-07T00:00:00-04:00
Rated 5 out of 5 by from I do not like my Brother Printer. A great printer that works flawlessly over the past year. The features I like include: double sided printing; scan feeder; tilted control panel; ink cartridges are easy to install and reasonably priced. On a mac, I needed to down load Brother's app in order to use the scanner but it also worked great (and much better than mac's standard scanner interface).
Date published: 2022-02-06T00:00:00-05:00
Rated 5 out of 5 by from Does the job Prints out clear images and set-up was really easy. I think it’s cool that I can easily print from my IPhone as well. No issues so far :
Date published: 2021-07-27T00:00:00-04:00
Rated 5 out of 5 by from I hate this thing I have loved Brother for 21 years, only buy Brother, unbelivably great Customer Support! But I tried to skimp because I had moved 1500 miles from my other Printer - this is no good. It rattles lie it's a rocket ship about to take off. It jams the paper 9 times out of ten. It takes a really long time to print one page. Save your money and get something else- Another BROTHER!!
Date published: 2021-07-29T00:00:00-04:00
Rated 5 out of 5 by from If an old guy can use it... A little complicated for this old man (87.5 but after a while I got the hang of it.
Date published: 2022-02-13T00:00:00-05:00
Rated 5 out of 5 by from Great product Great product, easy to use. Copies come out perfect.
Date published: 2022-02-19T00:00:00-05:00
Rated 5 out of 5 by from great value great for the price. full featured and easy to operate and install
Date published: 2020-12-21T00:00:00-05:00
Rated 5 out of 5 by from Lots of features for the money This is a great machine for a small or home office. I like the 2 sided printing and the fact it has separate ink cartridges. You only need to change the color that is out instead of wasting ink on a tri-color cartridge. Not super fast printing but sufficient.
Date published: 2020-12-21T00:00:00-05:00
Rated 5 out of 5 by from Continually Jam error message that is false Almost everytime the unit prints it displays a false Jam message. It will not print again until that message is cleared. That is very annoying. As is the 50 character requirement or this message will not be posted. So in order to meet this requirement. 'Xxxxxxxxxxxxxxxxxxxxzxzzzzz ,,xcxxxxxx xbox xxx
Date published: 2020-12-22T00:00:00-05:00
Rated 5 out of 5 by from Great all around printer, copier, and scanner We really like this printer. I like that it scans documents to pdf files. It is easy to print from our iPhones. It got good reviews from Consumer Reports. It has a small foot print for all it does. The only thing I don't like is that it doesn't print if any cartridge runs out of ink. I had to pay more for it because it is in short supply. Maybe it out of production.
Date published: 2020-12-29T00:00:00-05:00
Rated 5 out of 5 by from Easy set up! Very new. Working just fine so far. Easy to set up.
Date published: 2020-12-22T00:00:00-05:00
Rated 5 out of 5 by from Great Printer!!... I had an old Brother printer that finally quit working after 10 years and replaced it with this one...Was really easy to install and all the functions work perfectly!!...I use it several times a day printing and scanning...
Date published: 2021-01-09T00:00:00-05:00
Rated 5 out of 5 by from Fast Good fast printing. No warm up like other printers. It does need a USB on the outside of printer if one wanted to hard wire with a cable included!!
Date published: 2021-01-02T00:00:00-05:00
Rated 5 out of 5 by from Does the job! I recently replaced my HP ink jet with this Brother printer because I had consistent problems with the HP software on my Windows 10 computer. The Brother printer was easy to set up and use and has been much easier to use. I don’t think the print quality is quite as good but it’s more than adequate for my home use. My only complaint is the way it needs to be set up to use with my iPhone - I have to change my WiFi settings on my phone to connect each time. Love the auto feed feature.
Date published: 2021-01-02T00:00:00-05:00
Rated 5 out of 5 by from So Convenient! Working perfectly through multiple devices. And, finally, a printer that uses a lot less ink than I'm accustomed to or expected. My first Brother, but probably won't be my last!
Date published: 2020-10-23T00:00:00-04:00
Rated 5 out of 5 by from Great printer Great would recommend this to friends and family love all the features of this printer
Date published: 2020-11-04T00:00:00-05:00
Rated 5 out of 5 by from Sooooooo simple to use!! Easy to use and soooo quick! Staples had plenty in stock.
Date published: 2020-10-20T00:00:00-04:00
Rated 5 out of 5 by from good software,poor hardware,lousy service only 4 month after acquiring the printing quality went down; the recovery hints of the user manual failed..The ink cartridges are not protected against leakage;if you take out the cartridges to read their series numbers (in order to send them in - what is urged for by the service - the ink is leaking and the carpet will be badly damaged.The service-hotline retires simply and does nothing.
Date published: 2020-10-18T00:00:00-04:00
Rated 5 out of 5 by from Requested part worked perfectly printer works perfectly as described. No problems with setup. Printer cartridges costs are lower than other makers.
Date published: 2020-10-21T00:00:00-04:00
Rated 5 out of 5 by from JUST WHAT WE NEEDED We had a competitor's model and it died on us, so much that we were told it was cheaper to buy new than fix it. So we changed brands. After quick research we decided on this and it is perfect for us. My wife and I both work from home. This printer was easy to set up, quieter, and easier to use with all our devices. Love it
Date published: 2020-11-11T00:00:00-05:00
Rated 5 out of 5 by from Brother Printer is all you need This printer was very easy to set up and has all the features needed for a home office. The wireless set up and link to other devices is a breeze.The print is clear and efficient. The ink is easy to find with separate cartridges that snap right in the front.
Date published: 2020-09-07T00:00:00-04:00
Rated 5 out of 5 by from Works great! I found the printer a good value and very easily to get working on the network.
Date published: 2020-07-03T00:00:00-04:00
Rated 5 out of 5 by from Works Great Had problems with other printers getting dropped on my WiFi. So far every time I've gone to use it I've had no connection problems.
Date published: 2020-07-29T00:00:00-04:00
Rated 5 out of 5 by from Great remote printing Very low price with many features for the price. All of my 3 printers are Brother. Ink is readily available and reasonable
Date published: 2020-06-09T00:00:00-04:00
Rated 5 out of 5 by from Great copies! I am still learning how to use the machine, but I haven't had too many problems doing that. I really like how clear the copies are.
Date published: 2020-06-15T00:00:00-04:00
Rated 5 out of 5 by from Reliable brand I choose Brother because they stand behind their product. other brands phase out their support for their products. making it hard to get repair parts. Brother stands behind their products like no other.my mother has an old word processor that she can still get parts and supplies for. I purchased a factory refurbished printer that has features that only exist on office printers in any other brand. individual color cartridge's that make ink usage to be minimum not available on other brands. it is an awesome printer.
Date published: 2020-08-10T00:00:00-04:00
Rated 5 out of 5 by from old standby, this replaces my older mfc. I have always used brother products
Date published: 2020-09-17T00:00:00-04:00
Rated 5 out of 5 by from great printer for the money it is my second brothers printer , would buy it again
Date published: 2020-09-07T00:00:00-04:00
Rated 5 out of 5 by from Fantastic printer This printer has all of the features I need in one. Print, copy, scan, and fax all work perfectly and with the bluetooth feature its wireless. I'm not technically savvy but I set the printer up on both my computers in minutes. I now wonder how I've gotten this far without it.
Date published: 2020-07-03T00:00:00-04:00
Rated 5 out of 5 by from Printer has my back Always reliable and quality printing. I like that it reorders ink as I need it-no worries.
Date published: 2020-06-23T00:00:00-04:00
Rated 5 out of 5 by from so many features i like live tech support when you need ideas on a project
Date published: 2020-06-29T00:00:00-04:00
Rated 5 out of 5 by from Brother MFC-6491DW = JUNK I bought this printer when the pandemic hit so I could work from home I used it for two and a half months and it now has a bad print head. It was not worth the money. I could not return it to Amazon and now I am stuck with a printer that doesn't print but copies great. It doesn't help me if it doesn't print. I haven't had any success with the company returning it either. It has been more of a headache than anything. The print cartridges are so expensive too. I am stuck with those that I can't use too..... just no good at all.....
Date published: 2020-07-16T00:00:00-04:00
Rated 5 out of 5 by from Ink Hog This printer uses Ink likes it going out of style. Other than that it does a Great Job!
Date published: 2020-08-26T00:00:00-04:00
Rated 5 out of 5 by from Easy set up and works wirelessly every time Easy set up and works wirelessly every time. I loved how easy it was to set it up and I am even able to print from my iPhone.
Date published: 2020-08-02T00:00:00-04:00
Rated 5 out of 5 by from Paper jams... The paper jams a lot. I already had on-line Tech Support and the product still has consistent paper jams.
Date published: 2020-07-21T00:00:00-04:00
Rated 5 out of 5 by from Great addition to the house hold I love the fact that you can print important documents from your cell phone
Date published: 2020-07-01T00:00:00-04:00
Rated 5 out of 5 by from reliable always Went back to Brother when HP stopped working and would not update. waste of money that!
Date published: 2020-08-15T00:00:00-04:00
Rated 5 out of 5 by from Great overall printer I have more than one Brother printer. I would have no other.The performance is reliable and quality is always there. Your customer support is top notch.
Date published: 2020-07-27T00:00:00-04:00
Rated 5 out of 5 by from Best thing I bought during the pandemic Replaced my old, tired 12-year-old HP printer with his Brother. My older Toshiba laptop had no problem connecting wirelessly, which surprised me. Printing is excellent. Picture scanning, not so much.
Date published: 2020-07-14T00:00:00-04:00
Rated 5 out of 5 by from Great features The Brother All in one printer is excellent. Setup was easy, print quality is great. It has great features as well, love the two-sided printing saves on paper usage.
Date published: 2020-06-15T00:00:00-04:00
Rated 5 out of 5 by from Does the job Happy with my purchase. Good print, easy installation. Little difficulty in the very beginning with first print, had to change the cartridge after I googled it , otherwise all good now.
Date published: 2020-08-06T00:00:00-04:00
Rated 5 out of 5 by from Works great Works well. Great value. The ink cartridges are not that expensive.
Date published: 2020-06-30T00:00:00-04:00
Rated 5 out of 5 by from Great features Love the wifi ability. Good price and easy set up.
Date published: 2020-06-15T00:00:00-04:00
Rated 5 out of 5 by from Brother Printers Equals The "BEST" Great features, great performance, great pricing. Have had Brother Printers for over 15 years and one problem, ever.
Date published: 2020-07-27T00:00:00-04:00
Rated 5 out of 5 by from Perfect for my needs I don't do a lot of printing, but what I have done came out really good. The copier works real well and scanned once to my PC which was very easy for me. I'm a senior and not real sharp at this stuff.
Date published: 2020-08-16T00:00:00-04:00
Rated 5 out of 5 by from Great Printer Copier and scanner My 10 year old printer finally died and this one is just as good as my old one
Date published: 2020-07-27T00:00:00-04:00
Rated 5 out of 5 by from great features I love the Brother-mfc-j491dw. I like how it prints on envelopes and that it has wi-fi capabilites so that no matter what room I am in, i can print. It's easy to set up and I love the fax on the machine!
Date published: 2020-07-26T00:00:00-04:00
Rated 5 out of 5 by from no problems...so far It's a major step up from my previous HP printer. Loading paper and ink very easy and very fast.
Date published: 2020-07-18T00:00:00-04:00
Rated 5 out of 5 by from Everything meets my expectations It has worked flawlessly. The scanner is excellent for multiple pages. Color is silly good.
Date published: 2020-07-10T00:00:00-04:00
Rated 5 out of 5 by from I love my brothers printer excellent Ex I love the way that it works in if I had to I would buy another one cellent I love the way that it works power is excellent everything is fine operator find
Date published: 2020-07-01T00:00:00-04:00
Rated 5 out of 5 by from Quality printing Ease of operation and quality prints. A real pleasure for the price.
Date published: 2020-08-07T00:00:00-04:00
Rated 5 out of 5 by from Murph I always feel there is room for improvement. I handle myself the same way.
Date published: 2020-07-24T00:00:00-04:00
Rated 5 out of 5 by from Love this thing!!!! One of the best printers we have ever owned. It is compact so to speak, more than sufficient and does a wonderful job, I am in love with it. My son bought this for me as a Mother’s Day gift because I do a lot of shipping and I love the convenience of having it in my room with my little shipping boxes and tape, very handy.
Date published: 2020-06-24T00:00:00-04:00
Rated 5 out of 5 by from PRINTING ONLY COMPLAINT; THE "COPY" OF MY ORIGINAL, FAILS TO COPY THE EXTREME OUTSIDE BORDER, ON ALL FOUR SIDES. * I GAVE UP TRYING TO FIGURE IT OUT BY USING YOUR WEB SITE. IF YOU HAVE A LINK TO FIXING THIS PROBLEM, THATS ACCURATE AND SIMPLE, PLEASE LET ME KNOW. Mike *(1/2 inch or so
Date published: 2020-10-05T00:00:00-04:00
Rated 5 out of 5 by from Very useful, I love it I like all the features. The ability to print both sides of a paper by itself, the software integration with the PC. Being able to print from my mobile. Though I didn't like that it wasn't able to scan a paper on both sides by itself, but it did it asking the user to turn or change the document to be scanned.
Date published: 2021-01-21T00:00:00-05:00
Rated 5 out of 5 by from Don’t like it Not worth the money - wish I never bought it - it’s a piece of poo
Date published: 2020-12-16T00:00:00-05:00
Rated 5 out of 5 by from Second-rate Mac software I installed this printer on my network and I was really annoyed to discover it can't scan documents printed on both sides of the page. This capability does not require any special hardware; the software should direct you to put the document through twice, once for each side of the page. Then it interleaves the images, giving you a two-sided scan. This is not something I do very often but not having it when I need it is a real pain. I am going to get rid of this printer and get one whose manufacturer made a better effort for the users.
Date published: 2020-12-16T00:00:00-05:00
Rated 5 out of 5 by from Works well Haven't had very long but so far it works well. No problems
Date published: 2020-12-01T00:00:00-05:00
Rated 5 out of 5 by from Amazing Printer! Super easy to set up and use. Print quality is great! It’s just small enough so it does not look junky and it is easy to find a place to put it. I’ve owned other Brother printers in the past and loved them and this print lived up to my expectations!
Date published: 2020-12-12T00:00:00-05:00
Rated 5 out of 5 by from Best printer I ever had. Printer works perfectly with 2 different computers, 2 tablets and 2 phones. Had a hp that was a nightmare. Extremely happy.
Date published: 2020-12-11T00:00:00-05:00
Rated 5 out of 5 by from Buy it! works great booth as a ptinter and a scanner it is quiet too
Date published: 2020-12-11T00:00:00-05:00
Rated 5 out of 5 by from Great features Performs all the function in a printer I wanted. I prefer a rear paper feeder vs having the paper tray removed to load paper. Minor inconvenience. Great printer that I highly recommend .
Date published: 2020-12-01T00:00:00-05:00
Rated 5 out of 5 by from Great value Great value. Good low cost all around printer. Easy set up, decent print speed and quality. Excellent for occasional home use
Date published: 2020-12-11T00:00:00-05:00
Rated 5 out of 5 by from Good machine with no USB plug in This is a replacement - and the new feature missing is a USB slot to share files to print. It is a bit more difficult when the printer is not in all the home networks
Date published: 2020-12-11T00:00:00-05:00
Rated 5 out of 5 by from works well right out of the box Easy to hook up. Had it running in minutes. I have 2 of them.
Date published: 2020-11-24T00:00:00-05:00
Rated 5 out of 5 by from Works like it’s supposed to! This is a great printer and scanner. The Setup portion was very involved and took a long time. I didn’t realize that there was a separate and lengthy process for the scanning setup. But it works great once it’s completely setup.
Date published: 2020-12-10T00:00:00-05:00
Rated 5 out of 5 by from Prints great, annoying pop ups Printer works exactly as advertised. Since I normally print in black and white, I do not replace the color ink cartridges unless needed. If you don't replace the ink cartridges, the printer forces a pop up message to appear on the computer monitor every couple of minutes stating you need to change the cartridges. Per contact with Brother support, these will only go away if I change the ink cartridges. I saw your message and I choose to ignore it. Please have a way to turn off these messages or make them appear only once a week.
Date published: 2020-11-26T00:00:00-05:00
Rated 5 out of 5 by from GM-Brother Printer The wireless printer setup was very straight forward and easy. Good print quality.
Date published: 2020-12-19T00:00:00-05:00
Rated 5 out of 5 by from Love my new printer! I have found Brother products to be of excellent quality!
Date published: 2020-11-19T00:00:00-05:00
Rated 5 out of 5 by from Compact size for all of the features Doesn't print on photo paper. Otherwise, good little machine for home.
Date published: 2020-11-20T00:00:00-05:00
Rated 5 out of 5 by from Good little printer copier fax. This is my 2nd brother machine. First was several years ago at about 3times the cost which I was highly satisfied with. This time chose the cheaper option 491model and is doing a good job for my home needs. I plan to enroll in ink subscription service for supplies to be genuine brother and the convenience. Brother has been trusted in my household from my first sewing machine 55plus yrs ago lasting some 40yrs, to my 2nd sewing machine after that. So why not for my office needs s well. Thx Brother.
Date published: 2020-11-18T00:00:00-05:00
Rated 5 out of 5 by from Amazing printer! Really enjoying the printer/scanner functions. Amazing cost/value ratio.
Date published: 2020-11-17T00:00:00-05:00
Rated 5 out of 5 by from Nice little unit! I really like my little Brother machine. It works great. It prints fine and relatively fast. It is definitely a great value for the money.
Date published: 2021-01-19T00:00:00-05:00
Rated 5 out of 5 by from Just right! I had a little trouble getting familiar with the steps but I'm getting older and my brain doesn't work as good as it use to. I like it very much. Just as good as a lot of commercial printer just a little slower.
Date published: 2020-06-08T00:00:00-04:00
Rated 5 out of 5 by from Good as a scanner and a printer This little printer is a workhorse. One day I scanned 200 pages with no difficulty. And the fact that it is wireless means it was easy to access it from all computers in the house.
Date published: 2020-06-08T00:00:00-04:00
Rated 5 out of 5 by from Overall better than HP Envy The 'Brother' printer self-cleans; the 'HP Envy' printer does not and the cleaning function needs to be constantly performed on the 'Envy'. The 'Brother' printer has separate cartridges for cyan/yellow/magenta/black, clearly denoting cartridge ink levels. Furthermore, the 'Brother' printer's ink cartridges do not deplete automatically, whereas the 'HP Envy' ink cartridges constantly needed to be replaced, even when little to no printing had been performed for an extended time frame. The 'Brother' printer has a scan function that allows page insert prior to a page already scanned; the 'HP Envy' does not. The only major drawback shared by both printers is that a scan function ought to default to the ENTIRE scan area. I am not sure why limitations are preset for the scan size when the scan window is a fixed size anyway. Overall the 'Brother' printer outperforms the 'HP Envy' in terms of ink efficiency and reliable printing output, yet the scan defaults stand for common-sense improvement.
Date published: 2020-05-04T00:00:00-04:00
Rated 5 out of 5 by from Great little printer! I purchased this product from a friend, and it was brand new. I was pleasantly surprised at how much this printer can do! It's the perfect size for my personal computer desk, and it can scan, copy (and fax but I don't use that, both in color and black/white. It's fast and pretty quiet.
Date published: 2020-05-13T00:00:00-04:00
Rated 5 out of 5 by from Nothing but problems From the very beginning the printer worked one day and the next day nothing. Called Brother chat line. Fixed problem and later that day it didn't work. Chatted again and the tech couldn't help me. It's the slowest printer I have ever had. Couldn't return to store because of COVID19.
Date published: 2020-05-10T00:00:00-04:00
Rated 5 out of 5 by from One suggestion! It would be nice to have a sign showing which side printed paper should go in to print on that side.
Date published: 2020-05-12T00:00:00-04:00
Rated 5 out of 5 by from Fast & simple Setup was easy and it’s quick and good quality. Did a firmware update that was super easy. Ink seems to be lasting well.
Date published: 2020-05-26T00:00:00-04:00
Rated 5 out of 5 by from Easy set up, and it is easy and has worked great I have been very satisfied with the Brother printer/scanner. I never had owned one previously and it was remarkably easy to get set up, and has had no problems since! I was relieved I could find this printer and it was available. After CoVid breakout, I had challenge finding available printer with an acceptable delivery. This one was available and arrived quickly, and was a God send. I am now a Brother believer.
Date published: 2020-05-05T00:00:00-04:00
Rated 5 out of 5 by from More features. Need better instructions on resetting date and time.
Date published: 2020-05-09T00:00:00-04:00
Rated 5 out of 5 by from Great Printer for Home Office I've had this printer for about a month now in my home office, and it's great. It's wireless and doesn't take up too much space. I can easily print from my phone and computer. So convenient.
Date published: 2020-04-27T00:00:00-04:00
Rated 5 out of 5 by from Great It is just what it said it would do and what I needed
Date published: 2020-05-06T00:00:00-04:00
Rated 5 out of 5 by from One small quibble... I seem to have to start it up every time I use the printer, then it gathers information, etc. for a couple of seconds. Is it possible to have a setting where it stays on (or asleep)? Other than that, it's great. My wife, who now works at home, uses it more than I do and she likes it too.
Date published: 2020-05-25T00:00:00-04:00
Rated 5 out of 5 by from Great all in one Easy set up! Wireless printing at its finest! Love Brother products!
Date published: 2020-05-13T00:00:00-04:00
Rated 5 out of 5 by from Product Review At this point, the product has completed each task without any problems. Has given great printing results.
Date published: 2020-05-08T00:00:00-04:00
Rated 5 out of 5 by from Easy to use Great all in one. Helps with many tasks, such as copying, faxing and printing. Love the fact that documents can be printed by wifi from a phone. Such convenience and ease.
Date published: 2020-05-12T00:00:00-04:00
Rated 5 out of 5 by from Most bang for the buck since 1982! I have been using PC-based printers since BEFORE the IBM PC-XT came out. Yes, that long. This device, at this price point, has the most concentrated functionality per $ of any printer I have ever used, bar none.
Date published: 2020-05-30T00:00:00-04:00
Rated 5 out of 5 by from Easy to setup and use Easy to setup and use. Easy to print from my iPhone. Perfect if your technically challenged. Didn’t realize it doesn’t seem to print photos.
Date published: 2020-05-20T00:00:00-04:00
Rated 5 out of 5 by from Great features Didn’t know we needed a printer until we had to work and school from home. Like the fact that I can make copies and scan as well as print. Can’t fax (no land line but if we could we would.
Date published: 2020-05-30T00:00:00-04:00
Rated 5 out of 5 by from Cartridge eater It seems to be going through ink cartridges faster than any printer I ever had before.
Date published: 2020-04-26T00:00:00-04:00
Rated 5 out of 5 by from Good buy It works great with all of our computers. We don’t have any problems with our wireless connection. It’s had a minor paper jam twice, but is really easy to fix.
Date published: 2020-05-21T00:00:00-04:00
Rated 5 out of 5 by from Works seamlessly with home network High Quality Product. Easy Installation. Works with home wifi network, may place it where it is most convenient. Periodically performs self-maintenance and cleaning. Very economically bought, proper price-point, has all necessary features (although we won't be use the Fax function). Overall very please with our Brother MFC-J491DW Printer/Scanner/Copier.
Date published: 2020-05-06T00:00:00-04:00
Rated 5 out of 5 by from Like the look I am a senior citizen and don't use my printer as much as others. I am still getting used to my printer. So far I have used it to print a few documents for a friend and a picture for myself. It seems easy to use at this point. The most use will be for a Christmas letter which will go with my Christmas cards.
Date published: 2020-05-11T00:00:00-04:00
Rated 5 out of 5 by from Nice Printer! When I was an office manager about 10 years ago, we tried out a Brother printer. It was so good I purchased 8 of them, including one laser printer for the company owner. They were terrific. I finally needed a new printer for home and ordered this one. Easy to set up, great quality printer.
Date published: 2020-06-03T00:00:00-04:00
Rated 5 out of 5 by from Great machine I’m really impressed with the quality and features I got for the price. I especially like the automatic two sided printing and the type of ink cartridges it uses. I also like being able to print directly from my iPad and iPhone without saving to my clipboard first.
Date published: 2020-03-19T00:00:00-04:00
Rated 5 out of 5 by from Excellent Purchase Love my new Brother's Computer and Printer very much! I am glad I made this purchase and would recommend this product/computer to anyone. Thank you Brothers.
Date published: 2019-08-10T00:00:00-04:00
Rated 5 out of 5 by from Awesome Printer Great printjob, Great Machine. Nice and compact. All-in-all very happy!
Date published: 2019-08-10T00:00:00-04:00
Rated 5 out of 5 by from All the features I wanted I wanted a printer that did double sided printing and had a fax component. I haven't used it yet, but I'm doing a lot of double sided printing. I like that the operations panel can be tilted. Has worked well for my needs.
Date published: 2019-08-09T00:00:00-04:00
Rated 5 out of 5 by from does what i need it to. I wanted mainly a printer, but having the other features on this one is only a bonus. Can't wait to try the other features.
Date published: 2019-08-08T00:00:00-04:00
Rated 5 out of 5 by from fast printing To date..am very happy with the printer...........
Date published: 2019-08-08T00:00:00-04:00
Rated 5 out of 5 by from I love everything about this printer Easy to change cartridges, easy th scan documents and copy them. Connected through WiFi to all my computers on different floors of my house.
Date published: 2020-02-27T00:00:00-05:00
Rated 5 out of 5 by from The Worst Printer EVER This is the worst printer ever! It is not easy to install, it is slow, uses a lot on ink, does not hold enough paper, and I could go on. I would not recommend this printer to anyone.
Date published: 2020-02-25T00:00:00-05:00
Rated 5 out of 5 by from Great Printer!! The printer box was easy to open and to setup on the first try. I use the the printer for printing, scanning, and card making.
Date published: 2019-06-23T00:00:00-04:00
Rated 5 out of 5 by from very good so far. Printer works fine so far. It's a little bit slow but I like it. I love the way the cartridges load. If it still works this good after 5 years I would buy another one.
Date published: 2019-02-28T00:00:00-05:00
Rated 5 out of 5 by from A quality printer I received this product for free from Brother in exchange for my honest opinion/review of the product. Assembly: I received this product in exchange for my unbiased opinion. The assembly instructions were easy to follow. The set up was fairly self-explanatory. I had no trouble putting the product together.Print Quality: This printer has a good print quality. The ink usage is not too bad. When printing photos on paper, it works very well.Connection: This product does very well with connecting wirelessly to my phone and my pc. There doesn`t seem to be any lag time between sending the command to print and the actual printing.Problems: There were two small problems that I had. The initial installation to my pc took a very long time. I am not sure, however, if there is anything that can be done about this. My other small problem is the amount of paper this printer holds. I think that it is a great printer for home use, but I am not sure if it would be great in a home/small office environment. Favorite Feature: My favorite feature of this product is that I can check on my printer from my phone. I can print from my phone and scan documents. When the documents are scanned from my phone, the scanned documents appear on my phone!
Date published: 2018-06-08T00:00:00-04:00
Rated 5 out of 5 by from Great printer so far Easy to use, great prints. Very happy with it so far
Date published: 2019-04-22T00:00:00-04:00
Rated 5 out of 5 by from Great features I love my printer! I like the paper tray on the bottom, and the capacity that it holds. I copied an insurance card and the colors were so vivid, and the image was amazing. It doesn't seem to use a whole lot of ink for what I've done so far- I consider that a plus. It was really easy to hook up and connect to wifi. I've printed from my phone and laptop, with no issues. The ink is not runny after printing, and the quality of the print is awesome! I would definitely recommend this to a friend.
Date published: 2019-02-24T00:00:00-05:00
Rated 5 out of 5 by from Very Good I like this printer. Glad I switched to a Brother.
Date published: 2019-03-10T00:00:00-05:00
Rated 5 out of 5 by from Full features, low price Printer was as advertised. Easy to setup, no issues. All features worked without problems.
Date published: 2019-03-09T00:00:00-05:00
Rated 5 out of 5 by from great printer I use my printer to home school two of my grandchildren. Perfect printer for the job.
Date published: 2019-03-18T00:00:00-04:00
Rated 5 out of 5 by from Many features, Ease of use, Fax is great Yes this machine is great. Prints fast,, fax is easy and works great. Ink isn't too high priced.
Date published: 2019-02-28T00:00:00-05:00
Rated 5 out of 5 by from Great features and not thirsty with ink. Brother 4-in-one printers have been more dependable and economical to use than HP or Canon printers. Quality is great.
Date published: 2019-04-23T00:00:00-04:00
Rated 5 out of 5 by from Great Love having my all in one printer, fax and scanner in one!
Date published: 2019-05-10T00:00:00-04:00
Rated 5 out of 5 by from Brother MFC-J491DW Wireless Printer Review I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product in exchange for my unbiased opinion.I really like this printer! I have never had a wireless printer and it`s easy.The Brother Printer was really easy to set up. The quick start paper as well as the prompts on the screen of the printer itself were clear. It took a little time for my computer to download the program and then find the printer, but not long enough that I was annoyed. It`s quick and prints well. It also has an app that you can print from on your phone. I`m not as a fan of the app. I print a lot of music off of websites and it just doesn`t format them well. However, it does print off of goggle docs and that is very helpful.I used the copy function and that worked well. I don`t use fax but it`s nice to know I can use it if need be. The only thing I would change is how loud the printer is when it`s printing. I like that I could be in the other room and know it was working however, more then once I scared my husband and my kids because they didn`t know what was happening. Over all, I like this product. It`s a great upgrade from my old printer and it looks nice on our bookshelf. (it doesn`t stick out with the paper-tray!)
Date published: 2018-06-11T00:00:00-04:00
Rated 5 out of 5 by from Bought for double-sided printing Very easy to use and connect . Like that the screen tilts out. Took a little time to get used to picking out double sided settings but haven't done that before. Like that the paper tray is front loading and that ink levels are on the screen.
Date published: 2019-06-30T00:00:00-04:00
Rated 5 out of 5 by from Good and Simple Excellent printer f9r the price. Can't go wrong with this product.
Date published: 2019-07-07T00:00:00-04:00
Rated 5 out of 5 by from Great printer ! ! ! ! Easy to set up except the brief instructions that come with the printer don't tell how to set the time or date nor any of the intricate settings. The customer has to waste time on the internet getting those instructions.
Date published: 2018-11-14T00:00:00-05:00
Rated 5 out of 5 by from User friendly Have had no issues so far. It's easy to operate and works good. The only thing that costs one star is when using the top document load for copies sometimes the copy is a little skewed on the page. I like the ink location. The operator keypad on the printer is nice and I dont have to have the keypad raised or the paper outfeed support pulled out to print. The high capacity paper tray is nice.
Date published: 2019-06-21T00:00:00-04:00
Rated 5 out of 5 by from Fits my needs I am alow volume printer and scanner. The price point and product features fit my needs peerfectly. The most important feature so far is the online support I received in seeting up the wireless feature of the product. The representatives were professional and patient.
Date published: 2019-04-27T00:00:00-04:00
Rated 5 out of 5 by from Great features Great print quality. Has been very dependable so far. Z
Date published: 2019-06-15T00:00:00-04:00
Rated 5 out of 5 by from Everything I needed and more Top notch wireless printer! I needed a printer that I could print from my IPhone and this one fit the bill. It was on sale and with free shipping. For a full color printer with an additional fax and scanner that sips ink it was the deal of the century! This is not hyperbole simply a fact.
Date published: 2019-05-06T00:00:00-04:00
Rated 5 out of 5 by from Great ease of use and versatile relatively quick Very good product good quality easy to set up fairly quick easy on ink and prints well from wireless Apple devices the app increases versatility
Date published: 2019-01-28T00:00:00-05:00
Rated 5 out of 5 by from So far so good So far anyway it’s been fine. Prints card stock cards. Fax works easily. Ink easy to install. I’ve been happy with this fairly inexpensive printer.
Date published: 2019-01-16T00:00:00-05:00
Rated 5 out of 5 by from Bargain Multifunction in a Small Box I don't use a printer for a lot of things but this one comes in very handy. my last budget brother multifunction lasted six or seven years I figured I would go with the same brand. It's quiet, quick and ink cartridges are very easy to replace.
Date published: 2019-03-01T00:00:00-05:00
Rated 5 out of 5 by from Dependable Very easy to set up, very easy to use, no problems connecting to wi-if network
Date published: 2019-04-04T00:00:00-04:00
Rated 5 out of 5 by from prints and copies perfectly. i need some advice about the adjustments to make printing labels. i have tried numerous times to print avery address labels which are 4 to a page but it will not feed the sheet. would appreciate some suggestions about what adjustments to make. this is my second brother all in one and the third machine has just been shipped. have one at home, one at office and the 3rd. being shipped to vacation home in Florida love brother machines.
Date published: 2019-02-11T00:00:00-05:00
Rated 5 out of 5 by from Small with big features Absolutely love it , perfect for my small office .
Date published: 2018-12-26T00:00:00-05:00
Rated 5 out of 5 by from Really quiet and great features The only complaint I have is that when I want to print pictures I have to pull out all the paper and replace with photo paper. Then remove it and put the regular paper back in
Date published: 2019-04-27T00:00:00-04:00
Rated 5 out of 5 by from Brother Rocks! We have been using this printer for a little over a month and I am very impressed with how good this printer is, scanning is a breeze! The features that this printer has are just awesome, definitely recommend this printer
Date published: 2018-10-15T00:00:00-04:00
Rated 5 out of 5 by from Love my new printer! Great quality. Easy to use. Very nice printer for the price. I'm very satisfied with the Brother MFC- J491DW
Date published: 2019-06-11T00:00:00-04:00
Rated 5 out of 5 by from Good printer so far. My only complaint is that there is no software for people that use the Linux Operating System. These companies only care about those that use Windows or Mac.
Date published: 2019-02-03T00:00:00-05:00
Rated 5 out of 5 by from Easiest 4-in1 out there Great product. Simple to use. Prints great and fast. Scans great and fast. Only downsides: cannot scan documents in parts into a single PDF. Also goes through ink fast.
Date published: 2019-04-05T00:00:00-04:00
Rated 5 out of 5 by from Easy to set up and use It was easy to set up wi-fi and connect to my home network. I also like the slide in paper loader and that it shows the ink levels on the front control screen. I haven't set up the fax feature, so I can't comment on that.
Date published: 2019-03-14T00:00:00-04:00
Rated 5 out of 5 by from Great little inexpesive printer for home use I wanted the smallest possible all-in-one printer with document feed that I could find. This seems to be it. Set up, including wireless, was easy. Filling paper is also easy. Print rate is good. Document feed is a bit slower than my previous printer, but tolerable. Labels on control buttons are a bit confusing because the print is small, but with a few days of regular use, it becomes second nature. Overall, I like this printer. (I haven't had to replace the starter ink yet, so I don't know how ink price would have affected my review)
Date published: 2019-04-15T00:00:00-04:00
Rated 5 out of 5 by from works great... been using it for a while and it is doing its job great, I use it to print and copy only at this time no need to fax....
Date published: 2019-04-08T00:00:00-04:00
Rated 5 out of 5 by from Easy hooking up Easy to hook up-prints well and does 2 sided copies easily. Haven't done any pictures yet so can't say how they look. Pretty fast output.
Date published: 2018-12-28T00:00:00-05:00
Rated 5 out of 5 by from Nice! This printer was really nice and it took me a while to install it because I'm not good at this. FYI when doing updates do NOT turn it off or stop it. I did and well it shut down and I had to get another one
Date published: 2019-06-02T00:00:00-04:00
Rated 5 out of 5 by from Great Value Nice features. Easy to setup and operate. Great print quality and value. My first brothers printer lasted 10 years and its still usable. Their website easy to navigate to update software features etc.
Date published: 2019-03-19T00:00:00-04:00
Rated 5 out of 5 by from Great features This printer is a great choice for my home office. It provides easy setup and quick printing. The MFC-J491DW prints, scans, copies, and fax. Once the ink gets low, it stops printing. The MFC-J491DW is an inexpensive wireless printer with sharp text that can print on both sides of the paper at a reasonable speed. Both the printer and cartridges were priced at a reasonable price through Amazon.com.
Date published: 2018-12-05T00:00:00-05:00
Rated 5 out of 5 by from great great machine, does not jam like other printers I've had
Date published: 2018-11-03T00:00:00-04:00
Rated 5 out of 5 by from Printer Good product. Ink price reasonable. Instructions easy.
Date published: 2019-05-17T00:00:00-04:00
Rated 5 out of 5 by from Great features! This is a very nice and user-friendly printer. It looks sophisticated too.
Date published: 2018-12-12T00:00:00-05:00
Rated 5 out of 5 by from As advertised! Great price,great machine! Does what is programmed to do and no worries about breakdown!
Date published: 2019-07-08T00:00:00-04:00
Rated 5 out of 5 by from Works Great Took my time reading reviews,and it payed off. This printer works wonderful,does everything its suppose to.Its very fast and quit,always on and ready. I would recomend this brother printer to anyone that wants a very good printer that works very quitly and not over priced. Buy a Brothers. My first brother printer.
Date published: 2019-05-19T00:00:00-04:00
Rated 5 out of 5 by from Easy to set up Works well and was affordable for a person on a fixed income
Date published: 2018-09-22T00:00:00-04:00
Rated 5 out of 5 by from Great Printer The print is excellent and is fast, And the price is not so hight, the most important is fast and the printing quality excellent.
Date published: 2019-03-04T00:00:00-05:00
Rated 5 out of 5 by from Meets Expectations This is my 3rd Brother printer in 15 years. All have performed excellently.
Date published: 2018-12-07T00:00:00-05:00
Rated 5 out of 5 by from Makes good copies. I like being able to copy to the computer. However, I do not understand how the automatic feed works, how and when to use it.
Date published: 2019-04-15T00:00:00-04:00
Rated 5 out of 5 by from Perfect fit for me Easy to set up! Connected to my WiFi quickly and able to print from my iPhone and laptop!
Date published: 2018-10-10T00:00:00-04:00
Rated 5 out of 5 by from Great features I really like this product. I also like that you can always get some help, the people that are on the other end are very helpful. They make sure that your problem is solved and if you have any other problems they’re ready to help you. That’s a great feature
Date published: 2019-04-04T00:00:00-04:00
Rated 5 out of 5 by from Very good text printing and copying Easy to install and am enjoy all the features that are available on this product for the price.
Date published: 2019-05-04T00:00:00-04:00
Rated 5 out of 5 by from great features great features, previously had a Lexmark that is rarely found in consumer stores; Brother cartridges are AFFORDABLE!
Date published: 2019-02-20T00:00:00-05:00
Rated 5 out of 5 by from Good features, small footprint. Great printer for the money. My only negative so far (used for 1 month is that I change the paper often and it's a little difficult to open the paper tray due to the small finger grasp area and so close to desktop.
Date published: 2019-05-09T00:00:00-04:00
Rated 5 out of 5 by from LOVE IT GREAT MACHINE. iT WORKS ACROSS THE ROOM WITHOUT A CORD ATTACHED. IT MAKES TWO SIDED DOCUMENTS WITHJOUT TURNING THE PAPER OVER.
Date published: 2019-07-07T00:00:00-04:00
Rated 5 out of 5 by from Performance good. Ink cartridges expensive. I am pleased with the performance of the printer but the cost of replacement print cartridges makes the cost of ownership very expensive.
Date published: 2018-11-22T00:00:00-05:00
Rated 5 out of 5 by from A very versitile machine Was tired of a Canon that breaks one day after the warranty expires and HP, where the jets keep clogging, so I bought this printer. For the price it will do all that we need and much more.
Date published: 2019-04-18T00:00:00-04:00
Rated 5 out of 5 by from Economic but valuable printer - w/ wifi! I received this product for free from Brother in exchange for my honest opinion/review of the product. Wow! I really enjoy my new printer. Setup was easy and instructions were clear. My favorite feature was the fact that you can print items directly from your mobile device and it has the wifi printing. The printer offers not only a flatbed but a feeder, which helps when scanning multiple pages and also wanting it to be one file vs. scanning page-by-page and then having to merge all the files together to create one document. Navigation of the menu was pretty easy but I think a touchscreen option would be nice. Image quality is clear and margins are precise (something hard to find with economic printers. Overall, I`d recommend the Brother printer as it`s an inexpensive but valuable option for all of your printing, scanning, and faxing needs for your home or office.
Date published: 2018-06-16T00:00:00-04:00
Rated 5 out of 5 by from little train that goes all the way. the Brother MFC-J491DW was easy to install and few minutes from unpacking to printing.
Date published: 2019-02-05T00:00:00-05:00
Rated 5 out of 5 by from I love this printer I didn't know you could do more than just tolerate a printer. It's so easy to use, it tells you when it's fussy (let's be real, all printers are fussy but some are good communicators, and so far the ink has looked really good on paper. I'll let you know when I need to replace te cartridges but so far I am loving it.
Date published: 2019-02-26T00:00:00-05:00
Rated 5 out of 5 by from GOOD PRINTER IT WAS HARD FOR ME TO SET-UP. THE SMALL KEY BOARD WAS VERY DIFFICULT TO USE. MY PASSWORD HAS CAPITAL LETTERS AND I COULD NOT COMPLETE THE FULL SET UP PROCEDURE. EVER THING ELSE SEEMS TO WORK FINE.
Date published: 2019-06-17T00:00:00-04:00
Rated 5 out of 5 by from love over all wonderful to have a printer that works and you don't have to mess with it every time you want to use it
Date published: 2018-09-22T00:00:00-04:00
Rated 5 out of 5 by from has a lot of features so far so good! love the fact that it pints on both sides of the paper! The price was right!
Date published: 2019-01-15T00:00:00-05:00
Rated 5 out of 5 by from Great features Great features and easy to use. The AirPrint feature is a real plus for the iPhone.
Date published: 2019-02-07T00:00:00-05:00
Rated 5 out of 5 by from Really good printer! This printer has fulfilled my requirements at my remote office. The scanning feature has saved my considerable money as I was going to the UPS STORE to do business reports. The printer does a really great print of my documents. I have used the copy function quite a bit including the enlarge function. All the functions work nicely!
Date published: 2019-04-16T00:00:00-04:00
Rated 5 out of 5 by from Simple and Effective This Brother Printer is as advertised. Provides quick, quality documents.
Date published: 2019-03-18T00:00:00-04:00
Rated 5 out of 5 by from Great Works great for us! Love that we can print from our IPad or Desk top with the WiFi feature. Very easy to use
Date published: 2019-05-04T00:00:00-04:00
Rated 5 out of 5 by from Excellent Product Defninitely a great printer. I have used it sporadically over the past few months and it has worked perfect every time. I would recommend it to anyone who has had issues with other printers.
Date published: 2019-06-10T00:00:00-04:00
Rated 5 out of 5 by from Borither Print Scanner Fax I received this product for free from Brother in exchange for my honest opinion/review of the product. The Brother wireless printer is a great addiction to your home office. It`s not super bulky and I love that the paper is stored inside the machine. The set up is time consuming as you have to download the latest firmware and it can be abit noisy, but once complete it`s super easy to use and prints very quickly. The instructions that pop up on the screen are clear and easy to execute. Even my non-tech savvy husband could figure it out.
Date published: 2018-06-07T00:00:00-04:00
Rated 5 out of 5 by from So convenient! I can print high quality docs from anywhere in the house from my iPhone, tablet, and laptop. It’s great!
Date published: 2018-12-29T00:00:00-05:00
Rated 5 out of 5 by from Excellent printer and price The size, price and easy setup make up for an excellent review, there may be a concern about the printing performance but for the price, this is not a big deal. Scanning is great as well as resolution. Photo printing is not perfect but much better that I was expecting.
Date published: 2018-10-30T00:00:00-04:00
Rated 5 out of 5 by from Great features. Try you will not be disappointed. Love Brothers. Easy to use. Never have had any problems.
Date published: 2019-02-21T00:00:00-05:00
Rated 5 out of 5 by from Not Satisfied This printer was purchase because of the great price. What a mistake I've made. Not satisfied!
Date published: 2019-04-21T00:00:00-04:00
Rated 5 out of 5 by from Easy, Fast, Compact I received this product for free from Brother in exchange for my honest opinion/review of the product. The Brother Wireless Color Inkjet printer was easy to use from the time the box was opened. Set up instructions are clear and easy and once I had it connected to my wi-fi, I was able to print directly and wirelessly from all my devices. Perfect size for at home use to store at my tiny apartment desk, but still has the quality printing that I would expect.
Date published: 2018-06-07T00:00:00-04:00
Rated 5 out of 5 by from Great and excellent Excellent product and good quality of life in the world
Date published: 2019-06-16T00:00:00-04:00
Rated 5 out of 5 by from Great Love the two side print and the price was well worth it
Date published: 2019-07-01T00:00:00-04:00
Rated 5 out of 5 by from Love brother products Love brother products this is the second brother printer i have had. I also have a brother serger. My next on my list is a brother quilting machine. Makes copying so easy. Printing photos are easy and have great color.
Date published: 2019-04-23T00:00:00-04:00
Rated 5 out of 5 by from Brother MFC-J491DW A little difficult to set up but once it's done, the printer works well. I have used the copier only once and do not anticipate using the fax, but so far all is working well.
Date published: 2018-10-06T00:00:00-04:00
Rated 5 out of 5 by from Excellent product model, but... The instructions for scanning/printing are hazy at best and too many "arrow" instructions make for difficult understanding and usage. Instructions need to be clear or modified for the operator.
Date published: 2019-01-16T00:00:00-05:00
Rated 5 out of 5 by from Great product I received this product for free from Brother in exchange for my honest opinion/review of the product. The prints come out clear when faxing or just printing. I only wish the setup was more simple.The ink cartridge takes more than your usual all-in-ones. Brother repurchase of in cartridges are cheaper than others. Which is great when your on a budget.Even thought setting up brother all-in-one was long after the setup everthing is simple and smooth very easy to understand.
Date published: 2018-06-21T00:00:00-04:00
Rated 5 out of 5 by from Nice and quiet This printer is super quiet - you don't even know it's printing. It's pretty fast too.
Date published: 2019-02-19T00:00:00-05:00
Rated 5 out of 5 by from Happy With Printer My last printer all in one made poor copies. This one makes great copies. The monitor shows me ink levels all the time. It prints slower but print is clear and crisp.
Date published: 2018-11-01T00:00:00-04:00
Rated 5 out of 5 by from My printer that is NOT HOOKED UP to the internet. My printer works just Great attached to my Windows 7 computer. It also works great as a Fax machine using the telephone line. I purposely do not want to be Connected to the internet so the computer doesn't receive all the ads.
Date published: 2018-12-30T00:00:00-05:00
Rated 5 out of 5 by from printer We love our brother printer at home so we bought a smaller version for our camper. It work wonderfully with the hotspot on the phone. Just love it!
Date published: 2019-03-08T00:00:00-05:00
Rated 5 out of 5 by from Best printer I've owned I love this printer. It doesn't make me want to cuss ;
Date published: 2019-06-19T00:00:00-04:00
Rated 5 out of 5 by from New Printer I received this product for free from Brother in exchange for my honest opinion/review of the product. This printer was easy to assemble and the directions were very easy to read. I liked how easy it was to connect the printer to my computer and cell phone. I just downloaded the Brother iPrint&Scan app, followed the prompts to connect to my network, and I was ready to go. The display panel on the printer is easy to read and easy to follow. The buttons on the display panel are just the right size. Loading the ink and paper was not difficult, however the paper tray is a little awkward. The one thing that I did not like was that the USB port is in a very unusual location. I wish it was located on the outside of the printer like most comparable printers.Printing, scanning, and copying was simple and done the same way as most printers. The ppm was comparable to other printers this size as well. The color copies looked pretty good on regular paper and when using glossy paper the colors where vibrant. Overall, this printer meets my expectations for an all-in-one printer. I was pleased with the quality of the printing and ease of assembly and set-up. I would recommend purchasing this printer for small office/home needs.
Date published: 2018-06-11T00:00:00-04:00
Rated 5 out of 5 by from Outstanding printer! No problems setting this machine up (WiFi and it has run flawlessly ever since. I am very happy with my Brother printer!
Date published: 2019-04-17T00:00:00-04:00
Rated 5 out of 5 by from no problems no problem installing all features work. i have only had it a coupple of months so final judgement still out
Date published: 2019-02-18T00:00:00-05:00
Rated 5 out of 5 by from It Works! I've had many printers of many brands and each time they were always a pain in getting them to do the simple job I needed to have done - print a page. My printer is in another room from my laptop where I do most of my work so every printer "mishap" requires getting up and checking what may be wrong this time. This Brother Printer does not have "mishaps" at least not yet. I'm very pleased, it may be a tad slower than previous printers but when I select "print" it prints. I like that.
Date published: 2019-04-22T00:00:00-04:00
Rated 5 out of 5 by from Brother MRC-J491DW review I received this product for free from Brother in exchange for my honest opinion/review of the product. The printer setup was simple, although longer than I`ve experienced with other printers, and didn`t require much reference to the user guide. I found the user interface with the arrow keys a bit frustrating and would have expected more touch screen capabilities for a new printer device. The ink cartridges and paper were very easy to load, and it was quick and easy to print documents from my mac. The quality of my black and white print jobs was good, but color printing seemed a bit muted. I was unable to print from my iPhone, and will need to do some research on making the printer discoverable on my phone. The copy and scan features were also simple, but I have not used the fax feature yet, as I rarely have occasion to send or receive faxes. I like how compact and light the printer is, given that I`m using it for my home office, and I have very limited space. Overall, a decent printer for basic business needs, and I received excellent customer support when I called in for some questions on connecting my printer to my home wifi.
Date published: 2018-06-11T00:00:00-04:00
Rated 5 out of 5 by from Fab This baby prints, scans and copies well! I got it as a Christmas gift and have been MOST satisfied with its performance. It doesn't use ink up fast. Ink last a long time! That is a HUGE (not to use Donald Trumps words plus for us! We really like it and would recommend this to anyone looking for that ideal, affordable, printer. We fell in love with Brother printers when we bought one in the UK. Haven't look at any other brand since then. Well done Brother, well done! Spot on!
Date published: 2019-02-18T00:00:00-05:00
Rated 5 out of 5 by from Irritated Doesn't stay linked to my laptop ...................
Date published: 2018-10-03T00:00:00-04:00
Rated 5 out of 5 by from Brother MFC-J491DW - Review I received this product for free from Brother in exchange for my honest opinion/review of the product. Pros: Very easy set-up for one individual, lightweight, easy to load with paper and to replace ink cartridges. Simple to print from Android phone with Brother app.Cons: Prints slowly, concerns about long-term durability, as plastic pieces of printer feel thin and possibly less durable. Printed items seem to print a bit lighter than I may have expected.Overall this is a good home printer unit for light/occasional use. It`s really nice to be able to easily print documents from my phone and other devices. Compared to other home printers I`ve used, I was surprised by this unit as it felt a bit flimsy. I don`t believe this impacted print quality, but my initial concern is its long-term durability. There`s also a small LCD screen on the front of the printer that feels like it would be a touch screen, but it`s not. I`m always surprised at how slowly home printers print, and this printer is no exception. I cannot comment on value for cost, as I was provided this item at no charge in exchange for an unbiased review.
Date published: 2018-06-02T00:00:00-04:00
Rated 5 out of 5 by from Easy to Use Printer has been great. Easy to use; directions are easy to understand. Works efficiently. Reasonable cost.
Date published: 2019-04-13T00:00:00-04:00
Rated 5 out of 5 by from Works like a Charm! We purchased this printer for our home. We absolutely love it! Easy access from our phones as well.
Date published: 2019-05-09T00:00:00-04:00
Rated 5 out of 5 by from great for wifi printing I love the printer and the features are fantastic - small but gets the job done
Date published: 2019-01-02T00:00:00-05:00
Rated 5 out of 5 by from OK Printer Print is good but just too slow. Nice and quite, just prints way too slow.
Date published: 2018-11-06T00:00:00-05:00
Rated 5 out of 5 by from Love it! Works great! Haven't had any issues so far and use it a few times a week. Print is always quick and comes through.
Date published: 2019-04-07T00:00:00-04:00
Rated 5 out of 5 by from Overall great printer! This printer is pretty awesome, especially for a basic printer. The printing speed is pretty fast! The color prints slower than black and white but is still on the fast side. I have been pleased with the quality of photos and printing and the lack of trouble with paper getting stuck. This may not be fancy or a laser printer, but it is the best I have ever owned and it has not disappointed, either.
Date published: 2019-01-09T00:00:00-05:00
Rated 5 out of 5 by from The printing speed and the quality are good. I like the fact that I can purchase replacement cartridges that are not too expensive.
Date published: 2019-04-19T00:00:00-04:00
Rated 5 out of 5 by from Excellent printer for the price. Excellent printer for the price. I was surprised. Even works well on aftermarket ink. Very inexpensive to operate. Easy to set up and operate.
Date published: 2019-05-31T00:00:00-04:00
Rated 5 out of 5 by from Great printer I purchased this printer because the Brother brand was recommended to me. I am very satisfied and recommend it to anyone looking for a new printer.
Date published: 2018-09-29T00:00:00-04:00
Rated 5 out of 5 by from So far so good. Nice size, excellent print quality for an ink printer. No issues with clogging or dried up ink when not used for lengthy periods. Very easy and instinctual wireless setup. Cloud printing is a breeze.
Date published: 2019-04-25T00:00:00-04:00
Rated 5 out of 5 by from So far, so good! Very happy with this I got this because it is an inkjet printer, for which ink isn’t going to cost me fortune to replace the ink once I run out of it. It came with extra ink, too, and I see that as huge bonus, too! I used it to print two-sided to regular weight paper, and I also got it to print to cardstock two-sided, too. I got it particularly to print to fabric, but have not tried that out on this yet. It was pretty easy to set up, too!
Date published: 2019-02-25T00:00:00-05:00
Rated 5 out of 5 by from Best Printer I've Ever Owned I have never had a printer that was so easy to get connected and set up. It practically did it by itself. Print quality is great and I love that the machine is smaller than other all-in-one printers, so it fits better in my small space.
Date published: 2019-07-14T00:00:00-04:00
Rated 5 out of 5 by from Easy Access Printing with the Brother MFC-J491D... I received this product for free from Brother in exchange for my honest opinion/review of the product. Upon receiving the printer, opened the box and carefully read the instructions. Refreshing that the printer was basically a plug & play printer. It was not difficult to install at all. Also after doing my research on pricing of replacement ink, the ink cartridge replacements were not expensive. The calibration of the printer was rather easy as well. Copies were clear and crisp. Both black & white copies and color copies were clear and crisp. The ink did not run. The prints from the printer function were dry crisp prints as well. The two-sided printing was easy. Instructions for all printer functions were easy to follow. All-in-all a very user friendly printer with multi-functionality, that is easy to install and use.
Date published: 2018-06-08T00:00:00-04:00
Rated 5 out of 5 by from Easy setup, quick and high-quality printing I received this product for free from Brother in exchange for my honest opinion/review of the product. I`m very happy with this printer! I work from home so I really need a reliable printer that #1 is easy to use, #2 doesn`t suck down ink and #3 works when I need it to! So far, the Brother MFC has met my needs. It`s compact, small enough to fit on my tiny work station, but still has lots of features and functions. I appreciate that I can use it from any device with Bluetooth without the need for a USB connection, and the ability to print from the cloud is helpful. Also good is that it holds lots of paper, unlike other small printers I`ve used that take about 20 sheets and need constant refilling. Set up was simple and easy (once I actually read the instructions when I tried to just do it on my own it didn`t work but that was user error.The only complaint I have is that it`s not the fastest printer I`ve ever used and does take a bit longer per page than I expected. Kind of a weird thing is that it prints slower from my husband`s PC than from my MacBook. However, the scanner is super fast and as I use that feature a lot for work, that makes up for the slightly slower print speed. Overall, the easy set-up (once I read the instructions), versatility, and ease of use overshadow the slower printing speed so I do recommend this printer.
Date published: 2018-06-12T00:00:00-04:00
Rated 5 out of 5 by from So liking it So happy with my printer. Was a little hard getting it set up but now no complaints.
Date published: 2019-01-06T00:00:00-05:00
Rated 5 out of 5 by from So far so good Easy set up, no issues so far. Great product for the price
Date published: 2019-03-27T00:00:00-04:00
Rated 5 out of 5 by from Very handy Easy to use, fast, works from iPhone app as well as laptop.
Date published: 2019-05-27T00:00:00-04:00
Rated 5 out of 5 by from Brother-MFC-J491DW LOVE IT TE BEST EVER, I HAVE TRIED MANY OTHERS, MORE COSTLY, BUT NOT THEIR WORTH OF SALT. I WISHED THAT I KNEW ABOUT THIS ONE YEARS AGO.
Date published: 2019-03-07T00:00:00-05:00
Rated 5 out of 5 by from two sides I love the ability to be able to print on two sides of each sheet. I appreciate the size of the printer and how I am able to scan so easily. The paper is also easy to load and holds more sheet than my last model
Date published: 2019-02-21T00:00:00-05:00
Rated 5 out of 5 by from Really Like This Printer The price of this printer seemed to be very reasonable. I haven't used all the features but have been happy with the ones I have used. It's fairly easy to use and I managed without having to refer to the manual. Haven't had to replace the toner yet and I'm hoping that won't be too much of a project. I like the fact that the colors come in individual containers.
Date published: 2019-03-02T00:00:00-05:00
Rated 5 out of 5 by from Brother printer is fine, the software is intrusive I like the printer. The software it installs blocks others that I need.
Date published: 2019-02-10T00:00:00-05:00
Rated 5 out of 5 by from Easy Setup, Great Quality Great Quality, Very easy to set up. Like the double side printing. This is the first time I have been able to print from my IPad & Phone.
Date published: 2019-06-22T00:00:00-04:00
Rated 5 out of 5 by from Love Brother I have had a Brother All In One for a number of years at work, and I have never had any issues with any of them. I always look for Brother when I need a new one. They last forever.
Date published: 2018-09-20T00:00:00-04:00
Rated 5 out of 5 by from Average printer This printer is not a work horse, but for someone whose needs a printer for home use, this is a good product. The printing comes out light than I like, and the photo coping is not the best, but for the money it works just fine. This is a good home use printer. The printer sounds like it going to break when changing from one page to the next.
Date published: 2019-04-18T00:00:00-04:00
Rated 5 out of 5 by from Easy to Use Plug and Play very user friendly. Help instructions easy to understand
Date published: 2019-06-14T00:00:00-04:00
Rated 5 out of 5 by from Great features and easy to set up and use. Great features and easy to set up and to use. I would recommend
Date published: 2019-05-19T00:00:00-04:00
Rated 5 out of 5 by from Has been reliable. It was very easy to set up. It has copied what I need. The price was right and the refills are not that expensive.
Date published: 2019-04-25T00:00:00-04:00
Rated 5 out of 5 by from great priter Great printer but prints a little slow. Pages per print could be faster
Date published: 2019-04-10T00:00:00-04:00
Rated 5 out of 5 by from Great Features Love being able to print from my phone, tablet and computer
Date published: 2018-11-13T00:00:00-05:00
Rated 5 out of 5 by from Compact and affordable. Just what I was looking for at a reasonable price.
Date published: 2018-12-16T00:00:00-05:00
Rated 5 out of 5 by from easy to use and navigate Like the compact design since I have limited space on my desk. Tho I have not tried to print or scan pics yet, I love the nice clear concise print!
Date published: 2019-02-02T00:00:00-05:00
Rated 5 out of 5 by from Truly a great machine. I glad I choose Brother all in one I scan/print machine, it works just as it should, it has wonderful color & printer abilities. I scan print, copy, fax & create all types of jobs, thank you for a reliable machine.
Date published: 2019-06-22T00:00:00-04:00
Rated 5 out of 5 by from great printer prints clearly and quickly in color or in black and white.also holds alot of paper too.
Date published: 2019-05-20T00:00:00-04:00
Rated 5 out of 5 by from Nice little printer Nice small footprint 3 in 1 printer. It fits my home office great. Not the fastest in town but I only print 20 to 30 pages a month so for me its fine. Wireless works great no problem syncing to my Airbook or S9. Good quality print.
Date published: 2019-03-10T00:00:00-05:00
Rated 5 out of 5 by from Great printer for the Price Excellent printer which is easy to set up and use.
Date published: 2019-03-30T00:00:00-04:00
Rated 5 out of 5 by from Scan function poor There is no easy way to save a scanned document into an easy to access USB flash drive.
Date published: 2019-03-24T00:00:00-04:00
Rated 5 out of 5 by from Best wireless printer I`ve had I received this product for free from Brother in exchange for my honest opinion/review of the product. This printer is the best wireless printer I`ve experienced so far. There was basically no assembly needed, just insert the paper tray. The set up(to wifi) was easier than I`ve experienced in the past, and once connected, I was instantly able to print. With other printers, they would constantly go offline or they would be delays in printing. I have not experienced that with this printer, and I am thoroughly satisfied. I love this printer, it is so easy to use!
Date published: 2018-06-10T00:00:00-04:00
Rated 5 out of 5 by from Fantastic! We dumped an EPSON we had so many headaches with for the Brother MFC-J491DW and it's been nothing short of awesome! We love it!
Date published: 2019-04-24T00:00:00-04:00
Rated 5 out of 5 by from TERRIBLE PRODUCT HAS NOT WORKED PROPERLY SINCE I BOUGHT IT FROM BEST BUY
Date published: 2018-12-25T00:00:00-05:00
Rated 5 out of 5 by from Best printer ever! Easy to set up and use. Great value. Best printer/copier/scanner I've ever owned. I highly recommend!
Date published: 2019-05-19T00:00:00-04:00
Rated 5 out of 5 by from Love it This is my second brother printer. I will never purchase any other printer. I like that I can purchase only the colors I need.
Date published: 2019-04-25T00:00:00-04:00
Rated 5 out of 5 by from Oh Brother! What a neat printer! I received this product for free from Brother in exchange for my honest opinion/review of the product. First, I`ll start by saying that this printer was perfect for my home office. I absolutely love the wireless setup and the capability of printing from my cellphone. The printer came in a well packaged box with quick and easy setup instructions. It took me less than 10 minutes to setup the printer ,install the software and begin printing. I`ve had to print a bunch of documents in the past few days for work and it has held up pretty good so far. The picture quality is very high and the colors are spot on. I downloaded the mobile app and tested that as well. The app shows me the ink levels and I can print pictures directly from my phone. (Which came out great!) This is a much needed upgrade from my previous printer that still needed to be connected to my computer in order to print. I don`t have to deal with bulky cords and can print right from my couch!My only complaint would be the size of the printer. It`s a little big but being that it is wireless, I can put in in the corner somewhere in order not to take up too much space. The scan and copy feature both were quick after the initial testing. I ran into some firewall problems as first but it was resolved after reviewing software information again. Ultimately a pretty neat product and will definitely put it to great use!
Date published: 2018-06-08T00:00:00-04:00
Rated 5 out of 5 by from Brother, where have you been all my life? This is the brother I've always wanted and never had. He is quiet but powerful and the ongoing supplies are touted to be reasonable.
Date published: 2018-12-23T00:00:00-05:00
Rated 5 out of 5 by from Great features I’m very happy with the printer and love the wireless feature.
Date published: 2019-05-13T00:00:00-04:00
Rated 5 out of 5 by from So Far So Good! So far this has been one of the best printers I have owned. Granted, I don't print as much as I use to but I love the paper tray and wifi! No more need to hook up a cable to print! The downside! The software that comes with the printer is for Windows, I use Linux for my OS. So I can print but the scan and other features are lost on me. This is not limited to Brother, Most companies forget there is another OS other than Windows and Mac.
Date published: 2019-01-14T00:00:00-05:00
Rated 5 out of 5 by from Great for SOHO - even in retirement This MFC replaced my MFC-5460CN which was starting to slip in its paper handling. The J491DW is easy to setup, and all the driver and firmware updates take care of themselves. Welcome addition of remote network access and the Brother iPrint&Scan on my Android phone, iPad, iMacs, Windows and Linux PCs
Date published: 2019-07-22T00:00:00-04:00
Rated 5 out of 5 by from Love the Bluetooth Love to be able to print without wires and printing quality is awesome.
Date published: 2019-07-22T00:00:00-04:00
Rated 5 out of 5 by from So Far Has Been Perfect! Just had this printer for a short time so not sure what I will think a year from now. Setup was easy and the color & print speeds are very acceptable so really I have no complaints. For what it cost I`d say it was a very good buy and product.
Date published: 2019-12-17T00:00:00-05:00
Rated 5 out of 5 by from fastest response I have been a Brother printer user for many years and have only had their ink jet MFC printers. This model mfc-j491dw is by far the fastest printer as regards the response time to the "print" command. There are faster PPM printers but for my application this is the best value for my money.
Date published: 2019-12-28T00:00:00-05:00
Rated 5 out of 5 by from Easy to use works well Easy to use and works well, the first cartrige ran out a little soon but will see how the newly purchase ones last. First home printer I can print from my phone very nice feature.
Date published: 2019-09-10T00:00:00-04:00
Rated 5 out of 5 by from Nice features and easy setup. Seems to be a nice and compact all-in-one but my experience with it has been fairly brief. So far I do not use the scanner section as I have another scanner already set up and operational. I also don't use the fax feature at all. I guess I woud give it that last star if I had used it longer and could make use of those "other" features. :
Date published: 2019-08-26T00:00:00-04:00
Rated 5 out of 5 by from Good value for the price The performance is good meet all my expectations the print is very hood
Date published: 2019-09-01T00:00:00-04:00
Rated 5 out of 5 by from Performance Printer is easy to set up & seamless for various printing tasks. Far better than previous Canon printer.
Date published: 2019-07-28T00:00:00-04:00
Rated 5 out of 5 by from Easy Set Up Great wireless printing capabilities and easy set up. Home office use.
Date published: 2019-07-31T00:00:00-04:00
Rated 5 out of 5 by from love it but im not sure how to use the fax paet . love the 100 paper feed and the print on both sides of page . that saves me a lot on type paper best printer i have ever had
Date published: 2019-07-28T00:00:00-04:00
Rated 5 out of 5 by from Couldn't Keep Up With Me...So I replaced it. I'm in sales and print a lot. Both in monochrome and in color. I really thought this printer could keep up with my demands but it burned through the ink. ALL OF MY INK. My biggest issue is the fact that it does not allow you to use other companies for the replacement ink. It will only take BROTHER INK that is MORE EXPENSIVE THAN THE PRINTER!!! So I had to replace it. Shame, I only used it for a month and 2 weeks out of it I could not print.
Date published: 2019-07-25T00:00:00-04:00
Rated 5 out of 5 by from Just as advertised Setup was straight forward and fairly simple, just follow directions. I have it set up wireless and did not have any problem.
Date published: 2019-08-03T00:00:00-04:00
Rated 5 out of 5 by from It is great I don't do tax on it because I don't know how. And I don't want to
Date published: 2019-07-31T00:00:00-04:00
Rated 5 out of 5 by from Works good Prints well!, A little hard to setup the Wi-Fi have not tried some of the other features yet
Date published: 2019-08-02T00:00:00-04:00
Rated 5 out of 5 by from Duplex and Booklet Printing I was surprised with getting duplex and booklet printing at an affordable. I also like the paper tray being on the front.
Date published: 2020-02-23T00:00:00-05:00
Rated 5 out of 5 by from Terrible Never worked. Sent it back. Wasted time and money. Very disappointed.
Date published: 2020-02-21T00:00:00-05:00
Rated 5 out of 5 by from Super Multi-function Printer I love my new printer. Easy setup for wireless. Beautiful Color. Easy Scan and copy. It's a great companion to my Brother Mono Laser Printer the HL-2270DW
Date published: 2020-02-20T00:00:00-05:00
Rated 5 out of 5 by from Awesome little printer! Easy to use, set up was easy, good Guaita print job, just all around easy to use!
Date published: 2020-02-19T00:00:00-05:00
Rated 5 out of 5 by from Good secondary printer! I use this printer for greeting cards, etc., and my Brother MFC L2700DW for b&w. Both are good machines. My only gripe is with the L2700DW's window in trying to read the message bar. You need to put a light in there!
Date published: 2020-02-13T00:00:00-05:00
Rated 5 out of 5 by from Dependable and simple Easy to set up and connect to wireless. Operates flawlessly. Small footprint...you can put it just about anywhere
Date published: 2020-01-18T00:00:00-05:00
Rated 5 out of 5 by from Very good Printer for the price Installed easily and seems to print very well...We have 3 Brother printers all together and they are all better than the supposed best printer on the market, because we used to buy the supposed best printer.
Date published: 2020-01-17T00:00:00-05:00
Rated 5 out of 5 by from Great fetures Is one of the easiest printers to set up. I like the option of printing on both side
Date published: 2020-02-12T00:00:00-05:00
Rated 5 out of 5 by from Great features Easy to use features. I like the double sided printing to save on paper. The price of the ink is 1/2 the cost .
Date published: 2020-01-11T00:00:00-05:00
Rated 5 out of 5 by from Easy to setup ...good features I have had several brands of printers over my 20+ years of home printers.... The cost and reliability as well as ease of setup and use is exceptional
Date published: 2020-01-13T00:00:00-05:00
Rated 5 out of 5 by from Very good I really love this printer. I would have to say that it can print slow, but I am not always in a hurry, so I am good with a slow printer. I love that it prints on both sides of the paper, and that i can print from my phone. That is very nice. I would recommenced this to anyone.
Date published: 2020-02-12T00:00:00-05:00
Rated 5 out of 5 by from Perfect Solution It was everything I was looking for in a printer and affordable!!
Date published: 2020-01-14T00:00:00-05:00
Rated 5 out of 5 by from Scanner is Horrid Scanner on device is very inconsistent. Hard to feel certain all docs are being imaged. Might as well of not had the feature.
Date published: 2020-02-15T00:00:00-05:00
Rated 5 out of 5 by from So far I love it I love it I just wish I would be able to use my phone to fax with as I have no home phone I hope some day they will allow this in the future
Date published: 2020-01-16T00:00:00-05:00
Rated 5 out of 5 by from AAA+++ Copy Machine This Brother machine is by far the best Copier I've ever owned.
Date published: 2020-01-11T00:00:00-05:00
Rated 5 out of 5 by from excellent printer / copier / scanner for home use This small printer can do it all. Print quality is excellent. Copy and scan features are simple to use.I recommend this printer for any low-volume home use. However... ink cartridges are expensive for the amount of printed pages they produce. In my experience color "compatibles" work fine, but the Black Compatible not so well. I removed 1 star because of the low number of printed pages per ink cartridge.
Date published: 2020-01-22T00:00:00-05:00
Rated 5 out of 5 by from 99% plus wired or wireless first page print speed excellent. Printing on both faces excellent. Only heartache is slow (like minutes) scan speed over wifi.
Date published: 2020-02-14T00:00:00-05:00
Rated 5 out of 5 by from Love it! It is perfect for my small home office and it's print from anywhere. Best purchase printer in a long time.
Date published: 2020-02-17T00:00:00-05:00
Rated 5 out of 5 by from Good Printer I wish you would provide instructions on how to scan photos, etc. and have them sent to e-mail. That is how I've always done it before you. Also I don't know how to send a fax. Is there info available? I have no trouble printing.
Date published: 2020-02-16T00:00:00-05:00
Rated 5 out of 5 by from Good Quality for Value The printer works great. It prints great. But the scanner is not compatible with Windows for some reason? Even though, it is part of the printer, as the printer works fine.
Date published: 2020-01-21T00:00:00-05:00
Rated 5 out of 5 by from Excellent combination of features. This all-in-1 printer has all the expected features plus fax capability for when I (rarely) need it. The print speed is acceptable and the control panel is usable. The biggest challenge appears to be dealing with the wi-fi connection. If you are working in a secure networking environment, you will need to figure out how to get around your local firewalls. I'm still investigating why I can't use wi-fi to connect to my new printer, but I did succeed in using the hardwired connection. I'm fairly sure my problem is related to router firewalls and not with the printer itself. Resolving that sort of issue can be frustrating if you are a computer novice.
Date published: 2020-01-13T00:00:00-05:00
Rated 5 out of 5 by from Great printer I tried other printers and was very disappointed. My son got me this one and I was very pleased on how it worked and with the quality. I use my Brothers printer more than I've used any printer to date.
Date published: 2020-01-21T00:00:00-05:00
Rated 5 out of 5 by from works great i will be very happy with it when i get time to learn about more of its features i just have not used it enough to be totally comfortable with it yet
Date published: 2020-01-11T00:00:00-05:00
Rated 5 out of 5 by from Seemed like a good printer on paper but..... My Brother printer is new out of the box. The scanning feature does not work. Yes... I tried feeding the document face up and face down when scanning. Might be the lamp.
Date published: 2020-01-17T00:00:00-05:00
Rated 5 out of 5 by from Ease of use and a quality product. I love my new Brother Printer MFC-J491DW. I have always used HP Printers before and always had trouble with them not excepting HP cartridges that I bought. Our local senior center uses a Brother Printer so I thought I would try one. It did take some getting use to but the way it performs I just love it. I will not go back to HP printers. My pick will always be Brother from here on out. Keep up the good work for such a quality printer, thanks.
Date published: 2020-02-10T00:00:00-05:00
Rated 5 out of 5 by from Great printer and scanner easy to use Great printer and scanner easy to use, looks great easy to understand and useful features
Date published: 2020-01-12T00:00:00-05:00
Rated 5 out of 5 by from Works Great Although I had to tweak some settings to get it to work the way I wanted it to it works much better than my previous HP All In One that I was constantly having problems with.
Date published: 2020-03-29T00:00:00-04:00
Rated 5 out of 5 by from Print quality sub par I was expecting more from Brother since I own other items. I found the setup was fairly easy but am very disappointed with the sharpness when printing in black. It’s a dull (faded black.
Date published: 2020-04-01T00:00:00-04:00
Rated 5 out of 5 by from Nice Printer! Love all the features with this one. First Brother printer I have owned.
Date published: 2020-03-27T00:00:00-04:00
Rated 5 out of 5 by from QUALITY PRINTER AT A REASONABLE PRICE I use my printer to print out items of interest from time to time.
Date published: 2020-03-27T00:00:00-04:00
Rated 5 out of 5 by from Not quite up to what I expected from Brother Windows 7, getting the printer to work was a several days job. The FAQ did not apply and Brother help during the Covid 19 seems on vacation. Somehow, the entire area in control panel: printers was disabled. There are likely technical terms for what happened, all I know is I lost the ability to print from anything. I finally found the solution, not Brother. I am presently hating this printer due to their software. It does print ok, the color is fine and I expect it to be a good product. Fairly quiet, not much louder than the laser it replaced.
Date published: 2020-03-29T00:00:00-04:00
Rated 5 out of 5 by from Great machine I have been purchasing Brother's product for over a decade now. I have never a problem. I am very happy with most recent purchase.
Date published: 2020-03-26T00:00:00-04:00
Rated 5 out of 5 by from Great low-cost desktop printer Can't beat the features of this inexpensive printer! The double-sided booklet printing alone was worth it to me for saving paper! I also like the compact design which doesn't take up so much space.
Date published: 2020-03-27T00:00:00-04:00
Rated 5 out of 5 by from Easy to useTH This printer was easy to set up, and even easier to use. Great features and a great price.
Date published: 2020-04-10T00:00:00-04:00
Rated 5 out of 5 by from Horrible Used this printer about 20-25 times and stopped working and it was out of warranty by then
Date published: 2020-04-07T00:00:00-04:00
Rated 5 out of 5 by from Good home printer I needed a printer for my home-it is great! I use it for scanning also. It is really nice that it is wireless-I don’t have to be in the same room to print. I use it from my laptop, iPad and iPhone. Great price, too. Highly recommended!
Date published: 2020-04-10T00:00:00-04:00
Rated 5 out of 5 by from It’s a good printing machine Like the overall features of this machine especially the dual printing capabilities.
Date published: 2020-03-25T00:00:00-04:00
Rated 5 out of 5 by from Easy set-up Good printer for the price. Output looks good, it's fast enough as I am a light user. Of course, the real pain will come when I see how much ink came with it and how much replacements cost.
Date published: 2020-03-17T00:00:00-04:00
Rated 5 out of 5 by from Great value Bought 2-One to replace a hp at home ,one to replace an Epson at small business. Much more satisfied with each than the ones they replaced.
Date published: 2020-03-23T00:00:00-04:00
Rated 5 out of 5 by from easy to set up and to use Great! looks good, was a good sale price, easy to set up and use.
Date published: 2020-03-23T00:00:00-04:00
Rated 5 out of 5 by from Solid little printer Very easy setup, prints well over my wireless network and from my phones. No problems at all so far. One small laugh I got was while unpacking - the instructions said (about one packing piece "don't throw away it" lol
Date published: 2019-07-23T00:00:00-04:00
Rated 5 out of 5 by from Great value Easy setup, does it all for a great price. Great , well made, well thought out.
Date published: 2021-03-02T00:00:00-05:00
Rated 5 out of 5 by from Good value Easy set-up. Most features are intuitive to use. I had to read manual on scanning. If the ink is affordable and the printer remains reliable, I will be very happy with this purchase.
Date published: 2021-03-07T00:00:00-05:00
Rated 5 out of 5 by from Easy to use Easy to view the inks and check the paper and not to bulky for my office.
Date published: 2021-02-24T00:00:00-05:00
Rated 5 out of 5 by from DOESN"T COME WITH A USB CABLE TO CONNECT TO YOUR C I didn't figure that Brother was runs by cheap people. Talk about upsetting a customer. I had to run out to the store to buy a cable so this thing would run.
Date published: 2021-02-21T00:00:00-05:00
Rated 5 out of 5 by from New Printer Love the wireless ability. Quality is good. Not sure why the printer sucks back up the paper as if it is printing double sided, but it's not. Other than that, printer is great
Date published: 2021-02-20T00:00:00-05:00
Rated 5 out of 5 by from Great product Great Product, I use it in my Business and use it a lot as Mfg Rep.
Date published: 2021-02-25T00:00:00-05:00
Rated 5 out of 5 by from Solid Machine Being my seventh printer it has a quality look and feel that is lacking in other printers in its price range or greater. I like that fact it can scan and print legal size paper. It appears to be especially stingy with ink which is a most welcome feature as my last "other brand" printer was a gobbler. Printing speed is on a par with other printers I've owned especially when allowing for proper drying time between two sided prints. Overall an excellent buy.
Date published: 2021-02-12T00:00:00-05:00
Rated 5 out of 5 by from great machine easy to use Keep up the great job that you do for all of the people that use Brother machines!
Date published: 2021-02-24T00:00:00-05:00
Rated 5 out of 5 by from Fantastic printer, beats hp This printer replaced my hp printer when hp decided not allow 3rd party ink choices. I have to say I wish I changed long ago. No issues to print from anywhere... no drivers to mess with.
Date published: 2021-02-15T00:00:00-05:00
Rated 5 out of 5 by from Great for home office I have had it for a short time and am very pleased with it so far. It has a lot of features that some more expensive machines have. Love the 2 sided printing and the separate ink cartridges. Nice small footprint. Great value.
Date published: 2021-01-27T00:00:00-05:00
Rated 5 out of 5 by from Easy to use I use this for business and school. Easy to install and easy to use.
Date published: 2021-02-23T00:00:00-05:00
Rated 5 out of 5 by from Very good printer I would definitely recommend this printer to friends and family, so far so good,easy setup
Date published: 2021-02-18T00:00:00-05:00
Rated 5 out of 5 by from Nice All In One The All in One is a nice printer. It gets thee job done.Con
Date published: 2021-03-29T00:00:00-04:00
Rated 5 out of 5 by from Lot it! So far I like everything about this printer. It was easy to set up and does a nice job of printing and copying (haven't faxed or scanned yet). The only negative I've found is the paper tray is very thin plastic and I feel like I have to be careful with it or it will break. The printer was VERY reasonably price and it's been worth every penny spent :)
Date published: 2021-03-23T00:00:00-04:00
Rated 5 out of 5 by from Love it, it's my third Brother MFC! I have had two other Brother MFC printers, which served my well in the past, each lasting approximately eight years. Great value, great product. No brainer for me to choose another, when considering a new printer purchase!
Date published: 2021-03-08T00:00:00-05:00
Rated 5 out of 5 by from Black ink lasts about 20 pages Black ink that came with printer lasted about 20 pages. I wish that the product description has stated that. Customer support has said they will send me a new black ink cartridge, but also stated that ink that comes with printer is only for head cleaning and will print "some documents." Otherwise the printer and scanner works well.
Date published: 2021-03-19T00:00:00-04:00
Rated 5 out of 5 by from Great Machine I haven’t got to use it much yet but so far it’s worked great. It was soooo easy to setup which I loved!!! Very good instructions
Date published: 2021-03-24T00:00:00-04:00
Rated 5 out of 5 by from Great Value This printer does everything. Its performance exceeds my expectations. I especially like the high quality of the photographs I have printed. I have only had it a short time, but so far it has exceeded my expectations.
Date published: 2021-03-17T00:00:00-04:00
Rated 5 out of 5 by from Great Little Printer I have been extremely pleased with my Brother - MFC-J491DW printer! It was easy to set up, the wireless connection was a breeze, the scanning & printing are great, card making is terrific, it's efficient, pages load & print quickly, & it's quiet! Haven't had to get ink yet, but I'm signed up for the order when low feature. I HIGHLY recommend!
Date published: 2021-03-07T00:00:00-05:00
Rated 5 out of 5 by from Not suitable as network printer I bought the printer to use as a network printer. It connected okay and I actually used it a few times. But it was very unreliable. It had a sleep mode, for some reason, and there was no way to disable it. So, if I didn't use for a day or so, it would be asleep when I needed it. I set my router to "wake it up" but it didn't always work. So, I would have to go the printer and wake it up manually before I could use it. A network printer should be ON all the time and available whenever it is needed. Eventually, it was too much hassle, so returned it.
Date published: 2021-03-27T00:00:00-04:00
Rated 5 out of 5 by from Good so far but it doesn't work on my phone now The printer works well it's me I need to take more time to learn the different features on it I don't use it as often but I'm going to start taking the time to get to know how to work it better
Date published: 2021-03-12T00:00:00-05:00
Rated 5 out of 5 by from Works great Functions wonderful. Print is perfect. Initial setup could be improved with instructions but printer is great
Date published: 2021-03-28T00:00:00-04:00
Rated 5 out of 5 by from Easy and fast I have had many printers and my Brother printer is hand's down, the best one. It is easy, reliable and quick to print. I would buy it again!
Date published: 2021-03-12T00:00:00-05:00
Rated 5 out of 5 by from Easy-to-use Working like a champ with no issues. Easy to set up and use
Date published: 2021-03-10T00:00:00-05:00
Rated 5 out of 5 by from So far, so good.... Ask me again in about a year. Too soon to trust. We’ll see....
Date published: 2021-03-21T00:00:00-04:00
Rated 5 out of 5 by from Works great Easy to set up. Works great. Much better than HP printers in the same price range.
Date published: 2021-03-10T00:00:00-05:00
Rated 5 out of 5 by from Brother MFC-J491DW Printer This is a great printer. It was recommended to me by my tech person and he was right! Very flexible printer with a lot of features and the scan quality, even when set to default is excellent. Highly recommended.
Date published: 2021-04-02T00:00:00-04:00
Rated 5 out of 5 by from Fantastically Easy to set up and operate Replacement for a Canon that constantly went off WIFI. No issues with Brother.
Date published: 2021-05-19T00:00:00-04:00
Rated 5 out of 5 by from Great Some difficult procedures,but I eventually figure something to do but overall I am very satisfied.
Date published: 2021-05-19T00:00:00-04:00
Rated 5 out of 5 by from Works Perfectly So Far Couldn't ask for a better printer. For my uses, it works perfectly. I researched this model before I purchased it & the many reviews & wondered why stores couldn't keep it in stock. Now I know why. And the low purchase price is incredible. 110% satisfied.
Date published: 2021-04-04T00:00:00-04:00
Rated 5 out of 5 by from Great little printer and scanner for light duty This printer replaced my old "other brand" printer and has been doing me very well. All I need is a light duty home use printer for occasional printing and scanning. Set up was very easy, it is easy on the ink usage (have not used up the sample ink that came with it yet after a month, and does what I need, printing and scanning. I have also been able to get it to print envelopes and legal size paper for me which is a plus.
Date published: 2021-04-07T00:00:00-04:00
Rated 5 out of 5 by from easy to use, setup and fast For a relatively inexpensive printer it exceeded all our expectations. Would buy it again in a nano second. easy on ink and simple to load.
Date published: 2021-05-01T00:00:00-04:00
Rated 5 out of 5 by from Great printer for a great price The printer has been excellent except for a few paper jams but this issue seems to have resolved itself.
Date published: 2021-04-27T00:00:00-04:00
Rated 5 out of 5 by from Good printer but cant print my buisness cards Cannot get my avery buisness cards to print both sides and my printer keeps getting jammed.
Date published: 2021-04-20T00:00:00-04:00
Rated 5 out of 5 by from Finally a Printer That I Can Count On It has proven to be the best printer I ever had - and I've had quite a few because they always seem to have problems. Not this one! It works like a charm whenever and for whatever I need it. Very easy to set up and very reliable.
Date published: 2021-05-07T00:00:00-04:00
Rated 5 out of 5 by from Great Home printer I really did not need the fax feature as no longer having a line any more. I like the fact I can print from my phone, iPad or tell Alexa to!
Date published: 2021-04-18T00:00:00-04:00
Rated 5 out of 5 by from Easy to set up! The instructions matched what I saw on the screen exactly, no guessing at all. All of my devices print and it is easy to use. Print quality is great too.
Date published: 2021-04-09T00:00:00-04:00
Rated 5 out of 5 by from worked well Performs as expected. Only thing, why does fax stay on display?
Date published: 2021-04-27T00:00:00-04:00
Rated 5 out of 5 by from You can also print from your IPhone. Printing from your phone allows you to easily print pictures, copies of online orders. A hard copy of your orders and/or cancellations can save you all kinds of problems. You can also easily scan legal documents, directions etc.. Facing capabilities can save you lots of time and money. The quality of the print is super! It’s straight forward and easy to use. If you want to scan you press the button that says “scan”, not some ridiculous button with arrows, a toggle button, and print so small you can’t read it!
Date published: 2021-04-27T00:00:00-04:00
Rated 5 out of 5 by from Good printer for the price. Printer has great features and is easy to use. Tho only con is it is a little slow printing.
Date published: 2021-04-24T00:00:00-04:00
Rated 5 out of 5 by from MFC Printer Have not used it too much but when I have I have really liked it. It is not too big or small. I love the feeder feature. I love how it turns on and off so quickly and connects to the internet right away. I also like the ink levels right on the display and that the color cartridges are separate and easy to install It is very easy to use and love using the icon to scan.
Date published: 2021-04-11T00:00:00-04:00
Rated 5 out of 5 by from Love My Brother I'm so in love with this printer. It was extremely easy to set up. I was worried about setting up the fax part; but it atomically after downloading the drivers.
Date published: 2021-05-02T00:00:00-04:00
Rated 5 out of 5 by from Great Overall Easy to setup and operate. Smoothly integrates within network and Alexis capable.
Date published: 2021-04-25T00:00:00-04:00
Rated 5 out of 5 by from Would like to rate this product a zero It could not, despite 3 attempts with tech support, find and remain connected to my network. Setup was convoluted and complicated and the means of manual input was poorly designed
Date published: 2021-04-13T00:00:00-04:00
Rated 5 out of 5 by from Outstanding Great product. WiFi and wireless printing capability, paper never jammed
Date published: 2021-05-03T00:00:00-04:00
Rated 5 out of 5 by from Love my Btother Better than I expected. Love two sided copies. Saves so much paper. Simple to use. Cheaper print cartridges than previous printer. Can be used as fax machine with landline phone. Bottom paper feeder is easy to load paper.
Date published: 2021-04-21T00:00:00-04:00
Rated 5 out of 5 by from Reliable, easy set up, works with all Apple device Easy set up as advertised. Works perfectly in my Apple universe of iPad, iPhone. Faster printing than my old machine, and stays up and ready all the time. Could’t be happier.
Date published: 2021-05-08T00:00:00-04:00
Rated 5 out of 5 by from Reliable and Economical Inexpensive and easy to use, and the duplexer works well. My only complaint is that the scanner seems to overheat sometimes on large jobs because it is not designed for high volume office work.
Date published: 2021-04-14T00:00:00-04:00
Rated 5 out of 5 by from Changed the ink once and it never worked again. It's awful. I think I only printed about 10 pages before it stopped working. You should be ashamed for selling something like this. I went back to get the official brother ink. It still does not work. It runs test pages and supposedly cleans itself. It's total junk. Will never buy this brand again.
Date published: 2021-05-17T00:00:00-04:00
Rated 5 out of 5 by from Does everything I wanted I spent time waiting for this printer to become available, and I am glad I did. It has all the features that were important to me. It does color or black and white, 2-sides printing, copy and scanning, and prints wirelessly. I think it can also be set up as a fax machine. Great value for the price. The only thing I was not happy with out-of-the-box is that color print quality. The default seems like a lower quality print job, so I need to take time to see if I can get the color printing more sharp when needed.
Date published: 2021-04-28T00:00:00-04:00
Rated 5 out of 5 by from Useful features! This is the third MFC Brother printer that I have purchased over the years. I love being able to print on both sides of a page without physically having to flip the paper manually. I love the new features with every upgrade I have made.
Date published: 2021-04-12T00:00:00-04:00
Rated 5 out of 5 by from Easy set-up, works great I was so impressed with my old Brother all-in-one (a J427DW that when the time came to replace it, Brother was at the top of my list. So far it's working out great. I use the scanning, copying, and printing features regularly. Set-up was easy, but that might have been partly because I'm not new to printers, or to Brother. Scans are clear and pretty accurate for color. Printing may be a little slower than with my old 427, but that could be my imagination. I'm very happy with my new Brother!
Date published: 2021-05-04T00:00:00-04:00
Rated 5 out of 5 by from Better than Expected This printer/scanner/fax exceeded my expectations. I’m glad I made the decision to go with this model.
Date published: 2021-05-14T00:00:00-04:00
Rated 5 out of 5 by from Ease of access & Convenience I enjoy this printer because of its fast printing abilities. The ink is affordable. Setting up was fun and uncomplicated. My entire family likes the quality of its features. It's a nice-looking printer, doesn't take up too much space, and quiet enough for the baby to continue sleeping. I recommend this for anyone who's on a budget and needs a trusty device to help complete office tasks.
Date published: 2021-04-08T00:00:00-04:00
Rated 5 out of 5 by from Reliable wireless unit I love my Brother MFC-J491DW unit. Reliable 24/7 and has always been there for me as needed. Clean printing with high quality. All I can ask for...
Date published: 2021-04-28T00:00:00-04:00
Rated 5 out of 5 by from Good printer This has performed as advertised and done what we expected
Date published: 2021-04-08T00:00:00-04:00
Rated 5 out of 5 by from Great for, the price This printer was easy to setup and download the updates even though the the starter ink were small I was able to print a lot of documents with it. the quality was not bad either.
Date published: 2021-04-15T00:00:00-04:00
Rated 5 out of 5 by from Excellent for the price Great features. Great value. Easy to set up. Is a little slow.
Date published: 2021-04-14T00:00:00-04:00
Rated 5 out of 5 by from Great all in one printer My previous printer was no longer working and I needed the fax and copy functions. This printer was easy to set up and each function works beautifully.
Date published: 2021-05-08T00:00:00-04:00
Rated 5 out of 5 by from Printing issues My last brother printer, you could press control p to print what is on the screen but this model does not?? You have to save it to a file, a lot more trouble!!
Date published: 2021-04-10T00:00:00-04:00
Rated 5 out of 5 by from Great Small Scale Printer I print less than a page per day, and wanted a scanner with a feeder for multipage documents. This printer does everything I needed, and works great. It is not the fastest printer, but I am printing a very low volume. The scanning features work great, and my favorite part is that it is very seamless to setup on the wifi. I can print from my phone or my computer with no wires needed. This let me tuck it away in a small corner of the room - freeing up valuable deskspace.
Date published: 2021-04-27T00:00:00-04:00
Rated 5 out of 5 by from Love this printer! First let me say that I am a stay at home mom with 3 kids, homeschooling through a pandemic, and I do accounting from an office at home so I use the printer quite a bit. Bought this printer to replace my old HP ENVY that decided to break down at the beginning of tax season and I have by far been blown away. It’s fast, was so easy to set up and I have yet to have any issues. Also ordering extra ink was a complete breeze and came pretty quickly.
Date published: 2021-05-03T00:00:00-04:00
Rated 5 out of 5 by from Ideal for home office. Easy to set up, easy to use and, so far, it has served me well. Text printing is excellent.
Date published: 2021-05-13T00:00:00-04:00
Rated 5 out of 5 by from Works well, resolution is light It took a bit to get it to scan and I have to set it to fine to get print to come out normal.
Date published: 2021-06-30T00:00:00-04:00
Rated 5 out of 5 by from Good Features Printer has all the necessary features but the replacement inks are expensive and consumption is on the higher side
Date published: 2021-07-02T00:00:00-04:00
Rated 5 out of 5 by from Slowest printer ever. My husband bought me the printer because he didn't like the HP printer I was using. This has to be the slowest printer ever. I am getting used to the speed, now I have time to rest between printing pages.
Date published: 2021-06-07T00:00:00-04:00
Rated 5 out of 5 by from Love it! Best printer I've ever had. It's a workhorse and is very economical. I recommend it to all my friends and family.
Date published: 2021-06-28T00:00:00-04:00
Rated 5 out of 5 by from ink This is at least my 10th printer. My printing needs are light. I like printers that have the separate ink cartridges. The features on this printer are all in the front so I can load paper, change ink, etc., without having to get out of my chair. The price point was excellent. My only little annoyance is that the printer goes to sleep. Eventually I will learn to wake it up before I try to print something.
Date published: 2021-06-20T00:00:00-04:00
Rated 5 out of 5 by from Can't print from phone is IPAD A nice printer but still will not print from my phone or IPAD.
Date published: 2021-06-06T00:00:00-04:00
Rated 5 out of 5 by from It simply works! I like “Keep it simple.” Everything is right there in that small rectangular black box!
Date published: 2021-06-25T00:00:00-04:00
Rated 5 out of 5 by from LOVE IT!!! My daughter purchased an HP ENVY5070 very rarely would it print. I couldn’t wait to get another Brother printer. Now I’m HAPPY
Date published: 2021-06-26T00:00:00-04:00
Rated 5 out of 5 by from Never go back to Epson I have been a loyal Epson owner for over 10 years. I automatically went back to Epson when I needed a new printer. My sister told me about her Brother and how much she liked it. So glad I listened to her. Love the way it loads paper. I print a lot of color for art projects. Very pleased with results. I had a lot of Epson ink left over, but it was worth the loss of the ink to get this much superior printer.
Date published: 2021-06-20T00:00:00-04:00
Rated 5 out of 5 by from Good experience Product performs as advertised. All features explained clearly in instructions. Customer service experience was outstanding!!
Date published: 2021-05-30T00:00:00-04:00
Rated 5 out of 5 by from Want to like this printer I really want to like this printer, but it is difficult to set up, the instructions are not clear at all and, even with the help of an experiences IT guy, it's been problematic keeping it programmed.
Date published: 2021-06-17T00:00:00-04:00
Rated 5 out of 5 by from Works well! Nice features, Wifi connected printing mode works very well. Freed up a USB port on the laptop that I was using on a prior printer setup.
Date published: 2021-05-28T00:00:00-04:00
Rated 5 out of 5 by from Has worked perfect since set up! This printer has done everything I need, the only downfall is that it's much slower than my J780DW but I not longer need speed anyway! Works for me!
Date published: 2021-05-30T00:00:00-04:00
Rated 5 out of 5 by from We love it! Very pleased. Performs just as promised! Easy to set up
Date published: 2021-06-20T00:00:00-04:00
Rated 5 out of 5 by from So far I like MFC-J491DW. I generally like Brother's printers and their Tech support. So far I am not disappointed!
Date published: 2021-06-30T17:47:48-04:00
Rated 5 out of 5 by from Easy to use Does good job easy to use but by………………………. I ……….……
Date published: 2021-07-19T00:00:00-04:00
Rated 5 out of 5 by from My 2nd brother printer I had my first brother printer for years, and I never had any problems with it. And I knew when it was time to replace it I was gonna get another one, but it would have AirPrint....which I absolutely love.
Date published: 2019-11-24T00:00:00-05:00
Rated 5 out of 5 by from Looks like good printer but.... We retail this printers and look sharp and always reliable. Don't like the initial setup of printer, easy to setup time and date, don't like tutorial taking over the screen for installing ink, you have to use starter ink to get it setup otherwise, printer won't get past tutorial page for installing ink. Should be customers right to put what ever size/oem/after market cartridge they like right off the bat, stop trying to make things dummy proof and get back to previous model designs for setup.
Date published: 2019-10-24T00:00:00-04:00
Rated 5 out of 5 by from SOOO DIFFICULT TO USE!! TERRIBLE UX DESIGN!! I have an older Brother printer, and it works sooo well! EASY! You click, print, and it PRINTS! But this one!!! TERRRIBLE!! I bought this for work, so I wouldn't have to email from my work to my personal computer to print. It would say offline when I'm trying to print, so I again, I would email my document to my personal email, and print on the older Brother Printer. The screen doesn't have easy to follow directions too, even when I was scanning, I thought it had saved my email, as it showed a profile. But no, i had to enter it again, and it didn't even show up in my email. I had to take photos and email my documents..... I saw some youtube reviews and said this was good. Terrible, I don't even know if i can resell it.
Date published: 2021-10-26T00:00:00-04:00
Rated 5 out of 5 by from I would reccomend this one to others Its convenient to use for both personal and office work. It's a great product.
Date published: 2020-03-11T00:00:00-04:00
Rated 5 out of 5 by from I like the printer for black and white, but color??? I have a real problem with the color printing. My pictures are bright and colourful and when I print they are all washed out and I've tried changing setting in the colour menu and nothing changes. Am very frustrated as I'm an artist and need good quality prints. I didn't have any problem with my last printer. Black printing seems okay.
Date published: 2020-08-20T00:00:00-04:00
Rated 5 out of 5 by from Constantly runs out of yellow ink without (colour) printing I've printed not even a tenth of a pack of paper since I bought this machine and I had to replace cartridges three times. The printer keeps running out of yellow ink, even though almost all printing is done in black & white. Between the last cartridge change and today I printed 15 pages tops (all b&w) and somehow the yellow cartridge is completely empty?! The printer flat out refuses to print, even though I set it to print in black & white only. I thought they were different than Epson and HP, but I guess not. I don't think I'll ever buy a Brother again, I'll just print at work or the library. I'll take that inconvenience over the inconvenience of thinking I can print whenever I want and realizing at 10pm that I can't and I also have nowhere to go to fix it.
Date published: 2022-06-03T00:00:00-04:00
Rated 5 out of 5 by from Do not purchase Quite work one month out of warranty. In my opinion do not buy.
Date published: 2022-06-05T00:00:00-04:00
Rated 5 out of 5 by from MFC-J491DW Works well except for occasional paper jam and wireless problems. Works better on usb.
Date published: 2022-04-01T00:00:00-04:00
Rated 5 out of 5 by from Great Work Printer HANDS DOWN! Would give it 5 stars, if it had a USB port, for my phone. Having to go wi-fi all of the time gets old, to take a picture then print it up, would be great .
Date published: 2022-03-28T00:00:00-04:00
Rated 5 out of 5 by from Slow, short life span The printer started off ok - just pretty slow. About 18 months in, print quality diminished, despite barely any use. Scanner quality is barely average. Within 2 years, printer is useless - wont print color at all despite wasting money on all new cartridges. Do not Recommend
Date published: 2022-04-20T00:00:00-04:00
Rated 5 out of 5 by from Love Easy to use, reasonably priced ink, love this printer
Date published: 2022-03-09T00:00:00-05:00
Rated 5 out of 5 by from Pay a bit more on better product skip Brother's Horrible product waste of time returned it within first 3 days. Ink leaked and ruined pair of sweatpants. Customer care/tech support could have cared less. The supposed "starter" ink was not in the box and had to buy ink. The printer is slower than molasses going up hill in December. If you can afford to avoid this product, spend a little bit more and get something of quality.
Date published: 2022-04-11T00:00:00-04:00
Rated 5 out of 5 by from Disappointed First time I have been disappointed in a Brother product. Very slow printing; too small paper tray. Returned printer. Decided to repair my Brother HL-L2380DW
Date published: 2022-05-16T00:00:00-04:00
Rated 5 out of 5 by from Great Printer Reliable and easy to set up. I don't need or want a printer with a large tank for ink.
Date published: 2022-02-24T00:00:00-05:00