Software Details
- Premium Support
- for Direct Enterprise Connection
- 1 year
- response time: 1 h
- Technical support
- phone consulting
- 24x7
Know your gear
Premium Support provides a designated Support Account Manager (SAM) who'll be your advocate and proactively advise you of upcoming software releases, applications or known issues that may be of interest. You'll also have access to the most experienced support team, the Direct Advanced Response Team (DART), to help resolve technical support issues and preventative service options.