A10 Gold Support Software - 1 Year

Make sure your A10 Networks® infrastructure runs optimally using the A10 Gold Support Service Program 1-year subscription. It facilitates swift configuration and troubleshooting to help increase network uptime. The web support program offers 24-hour phone support services seven days a week for speedy issue identification and resolution. Enjoy access to system software updates that keep your network performing optimally. The A10 Gold support service covers minor releases and major future releases for added convenience. If your hardware fails during the program term, Advanced Hardware Replacement service offers a replacement unit before you return the faulty system.

After a phone support or email evaluation of the failed unit and approval by the technical support staff, you'll receive a Return Material Authorization number for easy tracking. This A10 Networks support program features next business day delivery to reduce network downtime. It covers shipping costs for RMA replacements, including taxes and duties, to help your organization save costs.