Quick tech specs
- Allows remote support for increased convenience
- HPE Foundation Care
- Covers parts and labor for hardware replacement
- On-site hardware support
- 24/7 phone consultations
Know your gear
Enhance your IT infrastructure’s uptime using the HPE Foundation Care 24x7 Service Agreement Extension. It offers 24-hour availability to professional HPE technicians, seven days a week to enable prompt response. The HPE 24x7x4 Foundation Care renewal for 0-25K covers on-site repairs, which limit the exit of sensitive enterprise data from your premises. With a four-hour call-to-repair time, it helps cut down on device downtime.
This support solution covers advance hardware replacement parts, materials and labor that reduce TCO. Its electronic remote support services facilitate off-site issue diagnosis and remediation. Choose from a broad range of consultation modes such as telephone, fax or mail to match your unique business needs. Use phone consultations to easily set up customer-installable software and customer self-repair (CSR) parts. The HPE Foundation 0-25K service agreement allows IT administrators to access model-specific technical resources through web-based tools for fast and accurate troubleshooting. It enables IT administrators to download and install firmware updates to ensure peak performance.
This support solution covers advance hardware replacement parts, materials and labor that reduce TCO. Its electronic remote support services facilitate off-site issue diagnosis and remediation. Choose from a broad range of consultation modes such as telephone, fax or mail to match your unique business needs. Use phone consultations to easily set up customer-installable software and customer self-repair (CSR) parts. The HPE Foundation 0-25K service agreement allows IT administrators to access model-specific technical resources through web-based tools for fast and accurate troubleshooting. It enables IT administrators to download and install firmware updates to ensure peak performance.
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