SonicWall Virtual Assist - license - 10 concurrent technicians

Mfg.Part: 01-SSC-2255 | CDW Part: 4090704 | UNSPSC: 43232901
Availability: In Stock Ships today if ordered within 3 hrs 9 mins
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$2,945.99 Advertised Price
Advertised Price
Lease Option ($86.91/month)
Note: Leasing is available to businesses only. Leasing is not available to individuals.
Product Details
  • License
  • 10 concurrent technicians
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Product Overview

Main Features
  • License
  • 10 concurrent technicians
Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients - often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs. Dell SonicWALL - Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.