eProcurement: A Modern Solution Driving Efficiency and Expansion
Discover how seamless ePro integration can transform business operations with smarter, more efficient solutions.
ePro is the preferred choice for procurement
91%
percentage of B2B buyers who prefer eProcurement (ePro) over traditional methods1
51%
percentage of enterprises that use ePro platforms to streamline invoices and reduce paper volume2
Can a seamless ePro integration spark international expansion?
A REAL-WORLD EXAMPLE
Integrating ePro for a More Modern Experience
A construction and technical services firm had historically relied on one OEM to perform offline Autopilot enrollment, asset tagging and BIOS updates in Windows 11. For a more modern experience, the firm sought to integrate an eProcurement solution into its process.
Working with CDW, the client outlined their needs:
- Reduce invoice volume
- Streamline the delivery of employee devices by shipping preconfigured laptops directly to end users
- Work with a technology partner with ServiceNow integration expertise and white glove services for Autopilot
THE TURNING POINT
ePro Enhances Workflow and Efficiency
CDW provided a comprehensive suite of solutions and services to seamlessly integrate an ePro solution into the services firm’s workflow. This included the following:
- ServiceNow integration for efficient eProcurement and advanced shipment data transfer
- CDW’s Configuration and Integration Services managed critical tasks like BIOS updates and asset tagging, while white glove Autopilot services prepared systems for deployment with precision
- A buy-and-hold purchasing strategy streamlined procurement, reducing the need for individual orders and minimizing invoice volume for greater efficiency
THE RESULTS
Invoices Substantially Reduced
The services and solutions consolidated hundreds or even thousands of invoices into a single invoice through the buy-and-hold program. This has allowed the firm to expand deployment to Canada and, eventually, the world via CDW UK.
Here’s why it worked:
- ServiceNow’s advanced shipment data transfer ensures smooth operations
- By leveraging a buy-and-hold strategy, the services firm can purchase laptops on a quarterly basis and submit an online request to deploy the systems when ready
- The CDW Configuration Center provides the firm with more flexibility than ordering directly from one OEM
What’s next?
The firm can continue its international expansion while streamlining the delivery of employee devices by shipping preconfigured laptops directly to users.
Sources:
1 “Key Trends Driving Buyers’ Procurement Strategies in 2022 and Beyond,” September 2022
2 Veridion, “Eight E-Procurement Statistics You Need to Know,” June 2024
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