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Oct 07, 2026
Digital Workspace
CDW Builds an AI Chatbot To Automate Help Desk Tickets for Its Own Employees
Case Study
7 min
As remote and hybrid work reshaped coworker expectations, CDW used Moveworks-powered artificial intelligence to simplify access to support, expand self-service and create capacity for higher-value technical work.
Sep 28, 2026
Digital Workspace
Mobile-First Small Businesses: 5 Essentials for Secure Growth
Article
4 min
Explore five small business mobility essentials for secure growth, including device management, zero-trust security, reliable connectivity and physical security planning.
Sep 14, 2026
Digital Workspace
Bringing Better Video Experiences to Challenging Spaces
Article
3 min
Logitech’s Rally AI Camera and Rally AI Camera Pro offer a more immersive video collaboration experience, even in large rooms with dynamic environments.
Sep 04, 2026
Digital Workspace
A Unified Roadmap to Modernize Healthcare Delivery and Operations
Article
5 min
Healthcare organizations can no longer afford fragmented IT modernization. Learn how a unified modernization roadmap helps reduce operational risk, manage technical debt and create greater financial predictability.
Sep 01, 2026
Digital Workspace
The Hidden Risks of Aging Collaboration Technology
Article
5 min
Modernizing collaboration devices can help your organization to reduce risk, improve employee experiences and prepare your workplace for what’s next.
Aug 31, 2026
Digital Workspace
Rethink the Modern Workplace With Microsoft Places
Article
4 min
Learn how Microsoft Places helps organizations optimize hybrid work with workplace insights that improve collaboration, enhance employee experiences and maximize office space utilization.
Aug 20, 2026
Digital Workspace
Refresh Smarter: Rethinking Device Strategy for the Modern Enterprise
Article
5 min
Learn how modernizing your refresh strategy acts as a strategic lever for controlling costs, improving agility and reducing risk across the business.
Jul 17, 2026
Digital Workspace
Back to Basics: Optimizing a Contact Center Deployment
Article
3 min
Remember these three critical tips when it’s time to upgrade to improve your customer experience.
Jul 15, 2026
Digital Workspace
CDW Helps an Insurance Company Transform Its Contact Center
Case Study
5 min
By optimizing Amazon Connect with customized configurations and system integrations, We Insure drives shorter call times and creates happier customers.
Jul 10, 2026
Digital Workspace
Clinical Workflow Redesign Drives Healthcare Optimization
White Paper
12 min
Healthcare organizations that align clinical workflows with actual care delivery, using technology in a supporting role, reduce friction and fragmentation and set the stage for automation and artificial intelligence.
Jun 30, 2026
Digital Workspace
Enhancing Endpoint Visibility for Hybrid Learning Environments
Use Case
4 min
Discover how a higher education institution enhanced its visibility into endpoint device management, setting up Apple School Manager to manage its full fleet for years to come.
Jun 30, 2026
Digital Workspace
Deploying Cloud-Based Calling for Clearer Connections
Use Case
4 min
Discover how a midsized industrial communications service provider enabled faster growth by moving from unsupported on-premises voice infrastructure to a modern cloud calling platform.
Jun 30, 2026
Digital Workspace
Building a Secure Federal Customer Experience
White Paper
12 min
Federal mandates and citizen expectations have raised the bar for digital services, underscoring the need for secure, scalable platforms that improve access and trust.
Jun 24, 2026
Digital Workspace
Reducing Enterprise Friction Starts With Outcomes, Not Technology
Article
3 min
Enterprise friction is slowing innovation, increasing security risks, and frustrating employees and customers. Here’s how organizations can reduce friction by aligning people, processes and technology around meaningful outcomes.
Jun 24, 2026
Digital Workspace
Why Reducing Enterprise Friction Requires More Than New Technology
Article
3 min
Reducing friction in the enterprise requires balancing people, process and technology. And AI can help organizations do so by modernizing workflows and improving user experiences.
Jun 19, 2026
Digital Workspace
Designing Healthcare Mobility Around Clinicians
Article
4 min
Discover how a nonprofit health system improved clinical mobility, streamlined communication and built a secure foundation for more efficient care team workflows.
Jun 18, 2026
Digital Workspace
Microsoft Copilot Chat Is an Easy Entryway to Artificial Intelligence
Article
3 min
Whether teams are getting comfortable with AI or ready to build their own agents, Microsoft’s AI assistant is ready to help.
Jun 16, 2026
Digital Workspace
Are You Getting the Full Value of Your Microsoft 365 Investment?
Article
4 min
Microsoft continues to expand endpoint management, security and compliance capabilities across Microsoft 365. Learn how to uncover underutilized tools, simplify operations and maximize the value of existing technology investments.
Jun 09, 2026
Digital Workspace
Strengthen Governance Over AI Agents With the Microsoft Ecosystem
Article
4 min
Microsoft helps organizations create an agentic system of work, with Agent 365 ensuring visibility as employees build new automations.
May 28, 2026
Digital Workspace
CDW Government Transforms Video and Collaboration for a Federal Entity
Use Case
3 min
Discover how CDW Government helped a federal services group upgrade several large collaboration spaces with advanced, securely networked video and digital signage technology.
Apr 21, 2026
Digital Workspace
How K-12 Small Schools Turn Grant Wins Into Audit Ready Outcomes
Article
5 min
Post-award grant management can be a challenge for small K-12 schools. Learn how smarter procurement tracking and audit ready reporting can help schools move faster, stay compliant and protect future funding.
Apr 16, 2026
Digital Workspace
How Google Workspace Is Becoming a Workflow Engine
Article
4 min
AI in Google Workspace is evolving from assistant to workflow engine, automating tasks, reducing friction and turning scattered data into actionable insight with tools such as Gemini, Workspace Studio and NotebookLM.
Apr 09, 2026
Digital Workspace
Delivering a Secure, Seamless Digital Employee Experience
White Paper
12 min
Fragmentation, sprawl and competing priorities can stall workplace modernization. A unified, strategic approach to endpoint management, security and digital employee experience drives better outcomes for users and IT departments.
Apr 07, 2026
Digital Workspace
Classroom Modernization in a CTE Setting Requires Constant Communication
Article
3 min
Transparency between stakeholders can make a CTE construction effort successful.