Research Hub > KnowBe4 and CDW Help Reduce Human Risk in a Modern Workforce
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KnowBe4 and CDW Help Reduce Human Risk in a Modern Workforce

Learn how KnowBe4’s Human Risk Management platform, delivered with CDW expertise, helps organizations reduce human risk, stop advanced phishing and build workforce trust in cloud-first environments.

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Security teams spend years tuning tools, yet people remain the easiest way in. Attackers know it, which is why phishing, vishing and deepfake scams keep getting more convincing. When AI starts scaling those attacks, traditional defenses struggle to keep up.

That’s where human risk management (HRM) comes in. Instead of treating users as a problem to manage, HRM treats them as a signal you can measure and improve over time.

employees participating in cybersecurity awareness training with IT staff using laptops in office

Inside KnowBe4’s HRM+ Platform

KnowBe4’s HRM+ platform brings together cloud email security, AI-powered security awareness training, anti-phishing and compliance training into a single cloud-native service. It’s designed to help you see how human behavior affects risk across your organization and respond before small mistakes become major incidents.

A key differentiator is the Artificial Intelligence Defense Agents (AIDA) suite. These AI agents automate training, simulations and risk mitigation, using more than 15 years of behavioral data and over 70 ecosystem integrations to inform decisions at scale. That data advantage helps security teams focus on what matters instead of managing tools.

Turning Employees Into Active Defenders

People are involved in the majority of breaches, and many leaders say legacy tools let too many threats through. HRM+ addresses that gap with an adaptive approach that evolves as behavior changes.

KnowBe4 measures risk using a detailed risk score built from hundreds of indicators, not just course completion. The result is a workforce that’s more aware, more responsive and better equipped to spot suspicious activity before it spreads.

What Outcomes You Can Expect

Organizations using KnowBe4 often see their phish-prone percentage drop significantly within a year. And, using behavioral AI can stop the majority of targeted email threats that bypass traditional secure email gateways. AI-driven orchestration also reduces manual work, giving security teams more time to focus on strategy.

These gains matter across industries, especially those with large, distributed workforces or heavy Microsoft 365 use, where email and collaboration tools are prime targets.

Implementation Without the Friction

KnowBe4 is delivered as a cloud-native Software as a Service (SaaS) platform, so time to value is quick. For best results, organizations connect HRM+ with identity providers, endpoint detection and response tools and collaboration platforms. These integrations allow the SmartRisk Agent to ingest telemetry and score risk in near real time.

Why CDW Is the Right Partner

Securing people is as important as securing infrastructure. CDW helps organizations adopt cloud and AI technologies with confidence, and KnowBe4 protects the human and AI agent layers that come with that shift. Together, CDW and KnowBe4 give you practical guidance, proven technology and a clearer path to reducing human risk.

Ready to get started? Talk with your CDW account manager about how you measure human risk today, your exposure to AI-driven social engineering and how you protect Microsoft 365 email.