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Achieving Seamless Compliance for Financial Services Institutions

As financial services organizations pursue digital transformation, compliance and cybersecurity are paramount. Modernizing IT environments to achieve key capabilities allows for more effective compliance with regulations and stronger data protection.

IN THIS ARTICLE

Financial services institutions (FSIs) operate in an increasingly complex regulatory landscape beset by sophisticated cybersecurity threats. Compliance practices that navigate these obstacles successfully use a multitude of tactics, from modern technology solutions to strong governance policies. Digital transformation initiatives that align compliance and cybersecurity goals with business objectives are an effective way to bring all these factors together into a cohesive practice.

Effective compliance requires a mature capability in risk analysis, including the potential effects of AI. FSIs need visibility and data protection across their environments, especially in the cloud, where security for application programming interfaces is critical. Zero-trust security frameworks are essential, together with tested disaster recovery and business continuity plans. A baseline assessment to help FSIs understand their environments and their data is also important to a strong compliance practice. Such an assessment enables organizations to evaluate their readiness for AI and whether they would benefit from managed services.

CDW experts can help your financial services organization build a modern, efficient and proactive compliance practice

Financial services institutions (FSIs) operate in an increasingly complex regulatory landscape beset by sophisticated cybersecurity threats. Compliance practices that navigate these obstacles successfully use a multitude of tactics, from modern technology solutions to strong governance policies. Digital transformation initiatives that align compliance and cybersecurity goals with business objectives are an effective way to bring all these factors together into a cohesive practice.

Effective compliance requires a mature capability in risk analysis, including the potential effects of AI. FSIs need visibility and data protection across their environments, especially in the cloud, where security for application programming interfaces is critical. Zero-trust security frameworks are essential, together with tested disaster recovery and business continuity plans. A baseline assessment to help FSIs understand their environments and their data is also important to a strong compliance practice. Such an assessment enables organizations to evaluate their readiness for AI and whether they would benefit from managed services.

CDW experts can help your financial services organization
build a modern, efficient and proactive compliance practice

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A Challenging Compliance Landscape for Financial Services Organizations

FSIs face a challenging landscape that includes complex regulatory standards and constantly evolving cybersecurity threats. Compliance teams also are challenged to meet regulatory requirements without hampering business operations or placing an undue burden on IT. Compliance is a baseline, not a security strategy, yet the two domains are intricately linked. FSIs that establish effective visibility and control in their environments are much better positioned to maintain compliance and reduce risks.

As 2025 unfolds, many compliance professionals hope for greater clarity in key areas, particularly within regulations affected by the new U.S. presidential administration. Many FSIs faced challenges in 2024 due to new cybersecurity reporting rules from the U.S. Securities and Exchange Commission, the federal government's increased scrutiny of third-party risks, and the New York Department of Financial Services’ new requirements and guidance related to artificial intelligence.

Globally, FSIs are waiting to see how the potentially disruptive Basel IV banking reforms shakes out. Finalized capital requirements are still pending in the U.S., while the U.K. and European Union have delayed implementation. 

There is also concern about significant financial penalties in the Digital Operational Resilience Act, the EU regulation that took effect in January 2025. DORA tightens requirements for IT security, including third-party monitoring and risk management.

Meanwhile, the financial services industry is one of the most heavily targeted for cyberattacks. The growing use of e-commerce platforms, connected devices and cloud services has increased attack surfaces and created new vulnerabilities. Cybercriminals are leveraging advanced tools, including AI and quantum computing, to devise new ways to infiltrate traditional defenses. Keeping pace with regulations that address these risks means FSIs must improve visibility and controls across their environments.

57%

The percentage of FSI compliance professionals who are confident in their organization’s readiness for a regulatory cyber-focused exam

Source: National Society of Compliance Professionals and ACA Group, “2024 Cybersecurity Benchmarking Survey,” April 2024

Data governance remains an issue for many FSIs, with the complexity of financial services making it difficult to know where data exists. That inhibits compliance efforts and stymies an organization’s ability to effectively leverage tools such as AI that require strong effective governance. While AI tools are not new within the industry, advances in high-performance computing and generative AI are quickly expanding possible use cases. For example, AI has the potential to help compliance teams resolve compliance and security issues; for example, by improving fraud detection capabilities. However, AI raises questions about new attack vectors, and many FSIs have only just begun analyzing AI’s ramifications.

FSI compliance teams work at the intersection of complex and overlapping arenas of regulations, technology, cybersecurity and business operations. As organizations of all types and sizes continue to improve their understanding of modern risks and adopt more proactive risk management approaches, the path forward becomes more apparent, and the entire financial industry more secure.

CDW experts can help financial services organizations
build a modern, efficient and proactive compliance practice.

A Challenging Compliance Landscape for Financial Services Organizations

FSIs face a challenging landscape that includes complex regulatory standards and constantly evolving cybersecurity threats. Compliance teams also are challenged to meet regulatory requirements without hampering business operations or placing an undue burden on IT. Compliance is a baseline, not a security strategy, yet the two domains are intricately linked. FSIs that establish effective visibility and control in their environments are much better positioned to maintain compliance and reduce risks.

As 2025 unfolds, many compliance professionals hope for greater clarity in key areas, particularly within regulations affected by the new U.S. presidential administration. Many FSIs faced challenges in 2024 due to new cybersecurity reporting rules from the U.S. Securities and Exchange Commission, the federal government's increased scrutiny of third-party risks, and the New York Department of Financial Services’ new requirements and guidance related to artificial intelligence.

Globally, FSIs are waiting to see how the potentially disruptive Basel IV banking reforms shakes out. Finalized capital requirements are still pending in the U.S., while the U.K. and European Union have delayed implementation. 

There is also concern about significant financial penalties in the Digital Operational Resilience Act, the EU regulation that took effect in January 2025. DORA tightens requirements for IT security, including third-party monitoring and risk management.

Meanwhile, the financial services industry is one of the most heavily targeted for cyberattacks. The growing use of e-commerce platforms, connected devices and cloud services has increased attack surfaces and created new vulnerabilities. Cybercriminals are leveraging advanced tools, including AI and quantum computing, to devise new ways to infiltrate traditional defenses. Keeping pace with regulations that address these risks means FSIs must improve visibility and controls across their environments.

Data governance remains an issue for many FSIs, with the complexity of financial services making it difficult to know where data exists. That inhibits compliance efforts and stymies an organization’s ability to effectively leverage tools such as AI that require strong effective governance. While AI tools are not new within the industry, advances in high-performance computing and generative AI are quickly expanding possible use cases. For example, AI has the potential to help compliance teams resolve compliance and security issues; for example, by improving fraud detection capabilities. However, AI raises questions about new attack vectors, and many FSIs have only just begun analyzing AI’s ramifications.

FSI compliance teams work at the intersection of complex and overlapping arenas of regulations, technology, cybersecurity and business operations. As organizations of all types and sizes continue to improve their understanding of modern risks and adopt more proactive risk management approaches, the path forward becomes more apparent, and the entire financial industry more secure.

57%

The percentage of FSI compliance professionals who are confident in their organization’s readiness for a regulatory cyber-focused exam

Source: National Society of Compliance Professionals and ACA Group, “2024 Cybersecurity Benchmarking Survey,” April 2024

CDW experts can help financial services organizations
build a modern, efficient and proactive compliance practice.

Compliance by the Numbers

70%

The percentage of FSIs that cite increased regulatory compliance and improved protection against external threats as top drivers for maturing cybersecurity capabilities

21%

The percentage of banking CEOs who say regulatory compliance is their biggest challenge, versus 26% who cite technology modernization

Source: Accenture, “Five Steps to Banking Cyber Resilience,” Dec. 20, 2023

41%

The percentage of FSIs that say they need improvements in metrics and reporting

Compliance by the Numbers

70%

The percentage of FSIs that cite increased regulatory compliance and improved protection against external threats as top drivers for maturing cybersecurity capabilities

21%

The percentage of banking CEOs who say regulatory compliance is their biggest challenge, versus 26% who cite technology modernization

Source: Accenture, “Five Steps to Banking Cyber Resilience,” Dec. 20, 2023

41%

The percentage of FSIs that say they need improvements in metrics and reporting

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The Capabilities Needed for Security and Compliance

As they work to achieve compliance objectives and secure their environments, FSIs should prioritize key capabilities. Maturing in these areas helps organizations overcome a common challenge in the industry: an overall lack of visibility into data and the environment that could leave critical gaps and vulnerabilities.

UP-TO-DATE RISK ANALYSIS: Risks evolve quickly, and FSIs must accurately assess their current environments and needs. For example, sophisticated social engineering through AI-enabled deepfakes can cause significant damage. Yet a survey of compliance professionals found that only 5% considered deepfakes among their top three cybersecurity threats.

VISIBILITY AND PROTECTION: Data protection capabilities are essential, yet many FSIs struggle to understand where data exists, how it is used and who has access. Integrated platforms centralize data, enforce consistent security policies and provide real-time insights, while network monitoring and cloud security posture management tools improve visibility across the environment.

ZERO-TRUST FRAMEWORKS: FSIs continue to adopt zero-trust approaches, which continually validate users through stringent identity and access management. Multifactor authentication (MFA), privileged access management, single sign-on and network segmentation limit users’ access to data assets. Zero trust helps FSIs address the complexity of their environments, including remote access.

SOLID DISASTER RECOVERY: IT capabilities supported by strong policies are crucial for disaster recovery, which may warrant additional investment given the sophistication of cyberattacks. Immutable backups ensure data stays safe even after a ransomware strike or another type of breach, while Disaster Recovery as a Service allows for scalable backups and rapid recovery.

CULTURE OF COMPLIANCE: Creating a strong culture of compliance is an ongoing effort that includes precise, comprehensive policies and procedures; training tailored to various roles; and established channels to collaborate across the organization. Teams may also need to educate line-of-business leaders about the technical capabilities and resources required for compliance initiatives.

API SECURITY: Financial institutions are incorporating more APIs into their digital workflows, increasing the need to secure these interfaces. The number of API-based attacks has also grown, leading regulators to establish new standards for API security. As they work to comply with regulations such as Section 1033 of the Dodd-Frank Act and the European Payment Services Directive, banks and other organizations should make sure they take measures to ensure data security and secure access to API workflows.

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Compliance Teams and AI

Compliance professionals haven’t reached a consensus on AI’s potential cybersecurity risk: 28% see new concerns, 29% see an increase in existing risks, and 38% haven’t yet evaluated the risk. However, one thing is certain: Organizations need effective data governance before they can deploy AI safely. Expert partners can help organizations craft a roadmap so they can start that journey.

FORECASTING THE FUTURE: Anticipating regulatory impacts is the top concern for many FSI compliance professionals. AI could help by identifying future trends so organizations can proactively prepare.

EARLY VS. LATE ADOPTION: Many compliance professionals have a “wait and see” approach to using AI in their work. They recognize AI’s potential but are reluctant to take the lead.

COMPETITIVE ADVANTAGES: FSIs that lay the groundwork for AI now, including guardrails and governance, will be faster to leverage it once the industry is further along in adoption.

A SEAT AT THE TABLE: Compliance teams are crucial in AI adoption, although they may sometimes be overlooked in decision-making about AI usage.

CDW experts can help your financial services organization
build a modern, efficient and proactive compliance practice.

Scott Hiemstra

Director, Strategy Financial Services, CDW

Scott Hiemstra, Director, Strategy Financial Services, CDW In his role as director, Scott Hiemstra is responsible for the short and long-term performance goals, strategic direction, business initiatives and talent development of the financial services organization.

Todd Ketterman

CDW Expert

Todd Ketterman is a highly accomplished strategic business and technology advisor with over 25 years of experience in telecommunications, healthcare and finance. He currently serves as CDW's Executive Technology Strategist in Digital Experience and is recognized for his expertise in the field and commitment to giving back to his community.

Adam Weiss

Vice President of Financial Services

Adam Weiss is vice president of financial services for CDW. Weiss is responsible for short- and long-term performance goals, strategic direction, business initiatives and talent development of our vertical markets team comprised of financial services, non-profit, and CoreTrust PG.