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Eric Seeman

Principal CX Consultant Engineer, CDW

Eric Seeman is a principal CX consultant at CDW with over 20 years in telecommunications and contact centers. During his 18 years at CDW, he has led contact center enterprise engineering and now designs next-gen CX using conversational AI, GCP, Dialogflow and LLMs. A 2025 Google Cloud Partner All-Stars AI Innovation Leader, Eric delivers solutions across Cisco, Zoom, Google and Five9.

Written by Eric Seeman