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Technical Support

Uncover a variety of technical support software solutions tailored to enhance your technical assistance and issue resolution processes. From ticket management to remote assistance, find the ideal software to elevate your support services.

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Infortel Select Cloud Pro (v. 6) - Base License subscription - 1 license
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Infortel Select Cloud Pro (v. 6) - Base License subscription - 1 license

MFG#: V6-CP-BASE | CDW#: 6301003
Product Line:
Infortel Select
License Type:
Base License subscription
License Quantity:
1 License
Availability: ● In Stock
$27.99
Advertised Price
CALABRIO WORKFORCE MGMT ADV PLT SUP
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CALABRIO WORKFORCE MGMT ADV PLT SUP

MFG#: CAL-SP-WFMAWF-LPUSR | CDW#: 3447102
Availability: ● In Stock
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TELREX CALLREX CALL RECORDING
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TELREX CALLREX CALL RECORDING

MFG#: CR-P | CDW#: 1749342
Availability: ● In Stock
$631.99
Advertised Price
giSTT Auto - subscription license (1 year) - 5 users
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giSTT Auto - subscription license (1 year) - 5 users

MFG#: 1107A | CDW#: 5735506
Product Line:
giSTT
License Type:
Subscription License
License Validation Period:
1 year
License Quantity:
5 users
Category:
Utilities
Availability: ● In Stock
$404.99
Advertised Price
Main Features
Product Line:
giSTT
License Type:
Subscription License
License Validation Period:
1 year
License Quantity:
5 users
Category:
Utilities
Software Sub Type:
Utilities - speech-to-text
EGain HIPAA Compliance - license - 1 license
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EGain HIPAA Compliance - license - 1 license

MFG#: EGAIN-SBP-HIPA-PT | CDW#: 7401810
Product Line:
EGain
License Type:
License
License Quantity:
1 License
Category:
Online & appliance based services
Licensing Program:
Cisco SolutionPlus
Availability: ● In Stock
$167,501.99
Advertised Price
Main Features
Product Line:
EGain
License Type:
License
License Quantity:
1 License
Category:
Online & appliance based services
Licensing Program:
Cisco SolutionPlus
Software Sub Type:
Online & appliance based services - certificates management
CALABRIO ADV QUAL MGMT SUP
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CALABRIO ADV QUAL MGMT SUP

MFG#: CAL-SP-CQMAQM-LPUSR | CDW#: 3190872
Availability: ● In Stock
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2Ring Dashboards & Wallboards - Migration Term License - 1 license
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2Ring Dashboards & Wallboards - Migration Term License - 1 license

MFG#: 2RS-DW-CRD | CDW#: 7714658
Product Line:
2Ring
License Type:
Migration Term License
License Quantity:
1 License
Category:
Online & appliance based services
Licensing Program:
Cisco SolutionPlus
Availability: ● In Stock
$462.99
Advertised Price
Main Features
Product Line:
2Ring
License Type:
Migration Term License
License Quantity:
1 License
Category:
Online & appliance based services
Licensing Program:
Cisco SolutionPlus
Software Sub Type:
Online & appliance based services - appliance software, Online & appliance based services - team tools
Imagicle Call Accounting Enterprise - license + Platinum Support - 50 users
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Imagicle Call Accounting Enterprise - license + Platinum Support - 50 users

MFG#: IM-A-SP-PH-CAE50 | CDW#: 8269102
Product Line:
Imagicle
License Type:
License
License Quantity:
50 users
Category:
Internet & communication applications
Licensing Details:
High availability
Availability: ● In Stock
$165.99
Advertised Price
Main Features
Product Line:
Imagicle
License Type:
License
License Quantity:
50 users
Category:
Internet & communication applications
Licensing Details:
High availability
Licensing Program:
Cisco SolutionPlus
Software Sub Type:
Internet & communication - IP telephony
EGain Developer Pro Sandbox - Term License - 1 license
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EGain Developer Pro Sandbox - Term License - 1 license

MFG#: EGAIN-SBP-DEVP-PT | CDW#: 7098175
Product Line:
EGain
License Type:
Term License
License Quantity:
1 License
Category:
Development tools
Licensing Program:
Cisco SolutionPlus
Availability: ● In Stock
$167,501.99
Advertised Price
Main Features
Product Line:
EGain
License Type:
Term License
License Quantity:
1 License
Category:
Development tools
Licensing Program:
Cisco SolutionPlus
Software Sub Type:
Development tools - development suite
EGain Site to Site VPN - Term License - 1 license
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EGain Site to Site VPN - Term License - 1 license

MFG#: EGAIN-SBP-SSVP-PT | CDW#: 6947517
Product Line:
EGain
License Type:
Term License
License Quantity:
1 License
Category:
Security applications
Licensing Program:
Cisco SolutionPlus
Availability: ● In Stock
$55,833.99
Advertised Price
Main Features
Product Line:
EGain
License Type:
Term License
License Quantity:
1 License
Category:
Security applications
Licensing Program:
Cisco SolutionPlus
Software Sub Type:
Security - VPN software
EGain Contact Center Analytics - Term License - 1 license
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EGain Contact Center Analytics - Term License - 1 license

MFG#: EGAIN-SBP-CCAN-NA | CDW#: 6947473
Product Line:
EGain
License Type:
Term License
License Quantity:
1 License
Category:
Online & appliance based services
Licensing Program:
Cisco SolutionPlus
Availability: ● In Stock
$529.99
Advertised Price
Main Features
Product Line:
EGain
License Type:
Term License
License Quantity:
1 License
Category:
Online & appliance based services
Licensing Program:
Cisco SolutionPlus
Software Sub Type:
Online & appliance based services - data analysis
Bucher + Suter Connects for Salesforce - CC Edition - license - 1 license
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Bucher + Suter Connects for Salesforce - CC Edition - license - 1 license

MFG#: BS-SFC-PR-SC | CDW#: 6130264
Product Line:
Bucher + Suter
License Type:
License
License Quantity:
1 License
Category:
Online & appliance based services
Software Sub Type:
Online services - CRM software
Availability: ● In Stock
$2,464.99
Advertised Price
RedSky Horizon Mobility Enhanced Notification - license - 1000 subscribers
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RedSky Horizon Mobility Enhanced Notification - license - 1000 subscribers

MFG#: RS-HM-ENH-NOTIFY | CDW#: 6404483
Product Line:
RedSky
License Type:
License
License Quantity:
1000 subscribers
Availability: ● In Stock
$11,166.99
Advertised Price
BUCHER+SUTER CONNECTS SF CC ED
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BUCHER+SUTER CONNECTS SF CC ED

MFG#: BS-SFC-PR-SC | CDW#: 6358899
Availability: ● In Stock
$1,066.99
Advertised Price
Verint Screen Interaction Recording - Term License - 1 license
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Verint Screen Interaction Recording - Term License - 1 license

MFG#: VRNT-SCIR-T | CDW#: 8020101
License Quantity:
1 License
Availability: ● In Stock
$381.99
Advertised Price
2Ring Dashboards & Wallboards - license - 1 concurrent agent / supervisor
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2Ring Dashboards & Wallboards - license - 1 concurrent agent / supervisor

MFG#: 2RC-DW-WXCC | CDW#: 6931507
License Quantity:
1 concurrent agent / supervisor
Hosted Service Type:
XaaS
Availability: ● In Stock
$501.99
Advertised Price
CALABRIO CALL REC AUDIO REC SRC PLY
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CALABRIO CALL REC AUDIO REC SRC PLY

MFG#: CAL-SW-CQMBCR-LPUSR | CDW#: 3295768
Availability: ● In Stock
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CALABRIO ADV RECORD EXPORT NU LIC
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CALABRIO ADV RECORD EXPORT NU LIC

MFG#: CAL-SW-CQMARX-LPUSR | CDW#: 3879830
Availability: ● In Stock
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CALABRIO ADV QUAL MGMT LIC
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CALABRIO ADV QUAL MGMT LIC

MFG#: CAL-SW-CQMAQM-LPUSR | CDW#: 3190869
Availability: ● In Stock
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Cisco Meeting Server - license - 1 license
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Cisco Meeting Server - license - 1 license

MFG#: SVS-CMS-UCAIAAS | CDW#: 7129149
Product Line:
Cisco Meeting Server
License Type:
License
License Quantity:
1 License
Category:
Internet & communication applications
Software Sub Type:
Internet & communication - audio conferencing, Internet & communication - video conferencing
Availability: ● In Stock
$11,257.99
Advertised Price
Consilium UniRSM Remote Silent Monitoring - Server License - 1 license
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Consilium UniRSM Remote Silent Monitoring - Server License - 1 license

MFG#: CS-UNIRSM-CE-SUB | CDW#: 7205368
Product Line:
Consilium UniRSM
License Type:
Server License
License Quantity:
1 License
Category:
Online & appliance based services
Licensing Details:
For CCX or CCE
Availability: ● In Stock
$33,058.99
Advertised Price
Main Features
Product Line:
Consilium UniRSM
License Type:
Server License
License Quantity:
1 License
Category:
Online & appliance based services
Licensing Details:
For CCX or CCE
Software Sub Type:
Online services - CRM software
Imagicle Call Recording - license + Gold Support - 1 channel
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Imagicle Call Recording - license + Gold Support - 1 channel

MFG#: IM-A-SP-GH-CRC | CDW#: 6417957
Product Line:
Imagicle
License Type:
License
License Quantity:
1 channel
Availability: ● In Stock
$3,153.99
Advertised Price
EGain SuperChat - Term License - 1 license
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EGain SuperChat - Term License - 1 license

MFG#: EGAIN-SBP-SUCH-NA | CDW#: 7098161
Product Line:
EGain
License Type:
Term License
License Quantity:
1 License
Category:
Online & appliance based services
Licensing Program:
Cisco SolutionPlus
Availability: ● In Stock
$2,735.99
Advertised Price
Main Features
Product Line:
EGain
License Type:
Term License
License Quantity:
1 License
Category:
Online & appliance based services
Licensing Program:
Cisco SolutionPlus
Software Sub Type:
Online & appliance based services - appliance software, Online & appliance based services - instant messaging
Oracle Communications Security Shield Cloud Service Premium Edition - subsc
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Oracle Communications Security Shield Cloud Service Premium Edition - subscription license (1 month) - 10000

MFG#: B92013 | CDW#: 6739393
Product Line:
Oracle Communications Security Shield Cloud Service
License Type:
Subscription License
License Validation Period:
1 month
License Quantity:
10000 transactions
Category:
Security applications
Availability: ● In Stock
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Main Features
Product Line:
Oracle Communications Security Shield Cloud Service
License Type:
Subscription License
License Validation Period:
1 month
License Quantity:
10000 transactions
Category:
Security applications
Software Sub Type:
Security - intrusion and vulnerability detection, Security - advanced threat detection
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