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Seamlessly integrate Microsoft Dynamics CRM with your ShoreTel system to gain automated access to customer records each time you talk - enhancing caller satisfaction and agent productivity while reducing call response times and duration.
The ShoreTel Microsoft Dynamics CRM Integration brings a level of customizable, highly personal communication to customer interactions by combining voice capabilities with immediate access to comprehensive customer data.
The ShoreTel Microsoft Dynamics CRM Integration brings a level of customizable, highly personal communication to customer interactions by combining voice capabilities with immediate access to comprehensive customer data.