Tripwire ExpertOps Advanced Plus - base fee (1 year) - 1001-5000 nodes
Mfg # 902618-91
CDW # 6410302
Know your gear
To support clients' ability to monitor their IT assets, the Tripwire ExpertOps service provides a hosted Tripwire Enterprise (TE) console, licensed Tripwire Enterprise software for managed nodes as described in an order, and system administration services provided by Tripwire's Managed Services during the ExpertOps Services term. ExpertOps Services are offered on an annual basis, and include standard implementation, monitoring, reporting and support during the term based on the client's configuration instructions and policies.
The Tripwire ExpertOps Services at the Advanced Plus tier are more tightly integrated with the client's change and compliance practices. In addition to the ExpertOps Services provided at the Advanced tier, the Advanced Plus tier includes: the development of an operational use plan with best practice recommendations; assisting with reconciliation of change and prioritization of remediation activities; use of the Tripwire Enterprise Integration Framework (TEIF), which allows the automatic reconciliation of changes observed by TE against the customer's existing change ticketing system (e.g. ServiceNow, Remedy, etc).
The Tripwire ExpertOps Services at the Advanced Plus tier are more tightly integrated with the client's change and compliance practices. In addition to the ExpertOps Services provided at the Advanced tier, the Advanced Plus tier includes: the development of an operational use plan with best practice recommendations; assisting with reconciliation of change and prioritization of remediation activities; use of the Tripwire Enterprise Integration Framework (TEIF), which allows the automatic reconciliation of changes observed by TE against the customer's existing change ticketing system (e.g. ServiceNow, Remedy, etc).