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Veeam Production Support - technical support - for Veeam Availability Suite

Mfg. Part: Q1K26A | CDW Part: 4801572 | UNSPSC: 81112201
$1,745.99Advertised Price
Lease Option ($51.51 /month) Lease Availability
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Note: Leasing is available to businesses only. Leasing is not available to individuals.
800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 11 hrs 46 mins
  • Technical support
  • for Veeam Availability Suite Enterprise for Hyper-V
  • prepaid
  • HPE Complete
  • additional subscription period for the annual contract
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Product Overview
Main Features
  • Technical support
  • for Veeam Availability Suite Enterprise for Hyper-V
  • prepaid
  • HPE Complete
  • additional subscription period for the annual contract
  • includes first year 24/7 uplift
  • phone consulting
  • 2 years
  • 24x7
  • response time: 1 h
Production Support program provides 24/7 software support services and fast response times for critical issues. To receive production support, all production licensed sockets for a product must be licensed at Production Support levels.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Installation Type: Locally installed

Header
Brand: Veeam
Compatibility: PC
Manufacturer: HP Software
Model: Production Support
Packaged Quantity: 1
Product Line: Veeam

Licensing
License Pricing: Prepaid
Licensing Details: Additional subscription period for the annual contract , Includes first year 24/7 uplift

Service
Support Full Contract Period: 2 year(s)
Support Details Full Contract Period: 2 years

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours



Limitation: Severity level 3
Response Time: 6 hours



Limitation: Severity level 4
Response Time: 8 hours



Service Type: Web support



Service Type: New releases update



Service Type: Web knowledge base access

Software
Licensing Program: HPE Complete
Software Title: Veeam Availability Suite Enterprise for Hyper-V

 
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11/24/2017 4:14:44 AM
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