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VMware Basic Support - technical support (renewal) - for VMware vCenter Con

Mfg. Part: VC-CMW-G-SSS-C-R | CDW Part: 2783020 | UNSPSC: 86101601
$115.99Advertised Price
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support (renewal)
  • for VMware vCenter Configuration Manager
  • 1 workstation
  • volume
  • phone consulting
  • 1 year
  • 12x5
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Product Overview
Main Features
  • Technical support (renewal)
  • for VMware vCenter Configuration Manager
  • 1 workstation
  • volume
  • phone consulting
  • 1 year
  • 12x5
VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. VMware's global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: Mac , PC , Unix
Manufacturer: VMware Renewals
Model: Basic Support
Packaged Quantity: 1
Product Line: VMware

Licensing
License Pricing: Volume

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year / 4 contacts



Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 8 business hours
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 12 business hours



Limitation: Severity level 4



Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: Web support



Service Type: New releases update



Service Type: Remote monitoring

Software
License Qty: 1 workstation
Software Title: VMware vCenter Configuration Manager

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12/2/2016 6:48:41 PM
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