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Symantec Platinum Support - technical support - for Symantec Managed PKI De

Mfg. Part: 21347371 | CDW Part: 3728905 | UNSPSC: 86101601
$1.99Advertised Price
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for Symantec Managed PKI Device Seats
  • Symantec Buying Programs : Rewards
  • level B (12000-19999)
  • 1 point
  • phone consulting
  • 3 years
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Product Overview
Main Features
  • Technical support
  • for Symantec Managed PKI Device Seats
  • Symantec Buying Programs : Rewards
  • level B (12000-19999)
  • 1 point
  • phone consulting
  • 3 years
  • 24x7
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Hosted Service Type: SaaS
Installation Type: Hosted

Header
Brand: Symantec
Compatibility: PC
Manufacturer: Symantec Rewards Licensing
Packaged Quantity: 1
Product Line: Symantec Platinum Support

Licensing
License Pricing: Volume
Point Value: 1 point
Pricing Level: Level B
Pricing Range: 12000-19999

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 5 named contacts / severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: 5 named contacts / severity level 2
Response Time: 2 hours



Limitation: 5 named contacts / severity level 3
Response Time: 8 hours



Service Type: E-mail consulting



Service Type: New releases update



Service Type: Web knowledge base access



Service Type: Web support

Software
Licensing Program: Symantec Buying Programs : Rewards
Software Title: Symantec Managed PKI Device Seats

 
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3/25/2017 10:57:03 PM
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