StorageCraft Premium Support - technical support - for StorageCraft ShadowP

Mfg. Part: XSPX00USSG011YZZZ | CDW Part: 4299035 | UNSPSC: 81112201
$119.99Advertised Price

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Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for StorageCraft ShadowProtect SPX (Linux-Server)
  • 1 server
  • academic
  • volume
  • GOV
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Product Overview
Main Features
  • Technical support
  • for StorageCraft ShadowProtect SPX (Linux-Server)
  • 1 server
  • academic
  • volume
  • GOV
  • 1-9 licenses
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
  • English
  • United States
StorageCraft customers with an active maintenance agreement have the option to purchase Premium Support as an additional support service to the standard support (maintenance).

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

License Qty: 1 server
License Validation Period: 1 year
Software Title: StorageCraft ShadowProtect SPX (Linux-Server)

Brand: StorageCraft
Compatibility: Unix
Country Kits: United States
Localization: English
Manufacturer: StorageCraft
Packaged Quantity: 1
Product Line: StorageCraft Premium Support

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting

Limitation: Severity high
Response Time: 1 business day
Service Type: Phone consulting

Limitation: Severity medium
Response Time: 2 business days

Limitation: Severity low
Service Type: E-mail consulting

Service Type: Emergency e-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

Installation Type: Locally installed

License Pricing: Academic , Government , Volume
Pricing Level: 1-9 licenses

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10/23/2016 3:09:12 AM
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