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SourceCode Technical Support and Maintenance Gold Level Standard Extended T

Mfg. Part: K2MNTCSTEXTEND | CDW Part: 4839509 | UNSPSC: 81112201
$14.99Advertised Price
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 2 hrs 59 mins
  • Technical support
  • for K2 Platform (v. 4.6.11 and later)
  • can only be used when purchasing maintenance renewals
  • must be purchased with K2MNTCNP4.6
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for K2 Platform (v. 4.6.11 and later)
  • can only be used when purchasing maintenance renewals
  • must be purchased with K2MNTCNP4.6
  • phone consulting
  • 1 year
  • business hours
  • response time: 2 business hours
Provided you are current on your payments for Technical Support and Maintenance services, SourceCode will periodically make available to you patches, bug fixes, modifications and updates to the software, as well as upgrades, which SourceCode generally releases without charge to its supported customers. All software updates are considered part of the software and licensed to you pursuant to your license for the software. Technical Support and Maintenance services are provided only for the recently released version of the software and the immediately preceding version of the software. Call center access and interaction with the SourceCode support team in the local region providing you with support to log support service requests and address potential bugs in the software according to these policies. SourceCode will also provide you with online support logging facilities to log support ticket requests pertaining to potential bugs in the software according to these policies. You will also have access to an on-line collection of self-help tools and how-to information to help you develop your own solutions and troubleshoot issues.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Installation Type: Locally installed

Header
Brand: K2
Compatibility: PC
Manufacturer: SourceCode North America
Model: Gold Level Standard Extended Term
Packaged Quantity: 1
Product Line: SourceCode Technical Support and Maintenance

Licensing
Licensing Details: Can only be used when purchasing maintenance renewals , Must be purchased with K2MNTCNP4.6

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 2 business hours
Service Availability: Business hours
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Response Time: 2 business hours
Service Availability (Hours a Day): Business hours
Service Type: Phone consulting



Response Time: 4 business hours



Response Time: 2 business days



Service Type: Web knowledge base access

Software
Software Title: K2 Platform
Version: 4.6.11 and later

Product Reviews
 
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11/24/2017 1:01:42 PM
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