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Shavlik Support and Subscription Basic - technical support - 3 years

Mfg. Part: S-STD-SV-3G-SSS-C | CDW Part: 3351107 | UNSPSC: 86101601
$39.99Advertised Price
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800.800.4239
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Availability:In Stock
Ships today if ordered within 6 hrs 26 mins
  • Technical support
  • for Shavlik Protect Standard For Server
  • emergency phone consulting
  • 3 years
  • 12x5
  • response time: 4 business hours
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Product Overview
Main Features
  • Technical support
  • for Shavlik Protect Standard For Server
  • emergency phone consulting
  • 3 years
  • 12x5
  • response time: 4 business hours
Shavlik Basic support is designed for non-critical applications and platforms that require support during normal business hours. LANDesk's global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software
Software Title: Shavlik Protect Standard For Server

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years / 12 contacts



Support Details Full Contract Period: 3 years

Header
Brand: LANDesk
Compatibility: PC
Manufacturer: LANDdesk Shavlik
Model: Basic
Packaged Quantity: 1
Product Line: LANDesk Support and Subscription

Service & Support
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 8 business hours
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 12 business hours



Limitation: Severity level 4



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: Remote monitoring



Service Type: New releases update

Product Reviews
 
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12/9/2016 9:34:17 AM
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