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SafeNet Plus Service Plan - technical support (renewal) - 1 year

Mfg. Part: 020-200004-004-006 | CDW Part: 3981406 | UNSPSC: 81112201
$13.99Advertised Price
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Note: Leasing is available to businesses only. Leasing is not available to individuals.
800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 8 hrs 23 mins
  • Technical support (renewal)
  • volume
  • 5001-10000 licenses
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
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Product Overview
Main Features
  • Technical support (renewal)
  • volume
  • 5001-10000 licenses
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Plus Service Plan, available only for hardware products and associated firmware/software, provides: access to telephone support, e-mail and web-based support on a 24-hour basis, upgrades to the quality, minor and major release of software and firmware associated with hardware, and access to the knowledge base. International locations may require longer travel delays but can be provided on similar expedited basis. No equipment charges on advance RMA from SafeNet's spares equipment pool during regional business hours. Customer is responsible for return of the equipment within 30 days and return shipping charges.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: SafeNet
Compatibility: PC
Manufacturer: Aladdin Knowledge Systems
Model: Plus Service Plan
Packaged Quantity: 1
Product Line: SafeNet

Licensing
License Pricing: Volume
Pricing Level: 5001-10000 licenses

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity critical
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity high
Response Time: 4 hours



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

 
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12/9/2016 7:37:53 AM
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