Ruckus Partner WatchDog Premium Support - technical support (renewal) - for

Mfg. Part: 822-1201-1L00 | CDW Part: 4020032 | UNSPSC: 81112201
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This item was discontinued on February 17, 2017.

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  • Technical support (renewal)
  • for Ruckus ZoneDirector 1200
  • upgrade license
  • 1 access point
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support (renewal)
  • for Ruckus ZoneDirector 1200
  • upgrade license
  • 1 access point
  • phone consulting
  • 1 year
  • 24x7
Ruckus Wireless offers quality, knowledgeable, responsive worldwide technical support for its Smart Wi-Fi systems.

To augment its own support capabilities, Ruckus Wireless teams with qualified and highly-skilled distributors and resellers who offer end-user support.

These support partners provide Level 1 and Level 2 support services to end users, using support engineers who have been trained and certified on Ruckus Wireless products. In the event the issue requires escalation to Ruckus support, Ruckus Wireless' partners will open a case on your behalf and provide updates on the status of the issue.

Partner WatchDog Premium support delivers premium web support access with an online knowledge base, complete documentation and user forums.

Partner WatchDog Premium support customers are also entitled to advanced hardware replacement on controllers if required.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Ruckus
Compatibility: PC
Manufacturer: Ruckus Wireless
Model: Partner WatchDog Premium Support
Packaged Quantity: 1
Product Line: Ruckus

Installation Type: Locally installed

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

Response Time: Next business day
Service Type: Replacement

License Qty: 1 access point
License Type: Upgrade license
Software Title: Ruckus ZoneDirector 1200

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5/23/2017 6:18:27 AM
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