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RSA Enhanced Support - technical support - for RSA Authentication Manager B

Mfg. Part: AUT0000100BE12-8 | CDW Part: 2995052 | UNSPSC: 86101601
$19.99Advertised Price
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 4 hrs 32 mins
  • Technical support
  • for RSA Authentication Manager Base Edition (v. 8.0)
  • 1 user
  • volume
  • 30-100 licenses
  • phone consulting
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Product Overview
Main Features
  • Technical support
  • for RSA Authentication Manager Base Edition (v. 8.0)
  • 1 user
  • volume
  • 30-100 licenses
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: RSA
Compatibility: PC , Unix
Manufacturer: Rsa Security
Packaged Quantity: 1
Product Line: RSA Enhanced Support

Licensing
License Pricing: Volume
Pricing Level: 30-100 licenses

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours



Limitation: Severity level 3
Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Availability (Time): 8:00 AM - 5:00 PM



Limitation: Severity level 4
Response Time: 10 hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

Software
License Qty: 1 user
Software Title: RSA Authentication Manager Base Edition
Version: 8.0

 
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3/24/2017 11:28:17 AM
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