RSA Basic Support - technical support - for RSA DLP Suite - 1 month

Mfg. Part: M1-SW-DLPSTE-2500 | CDW Part: 3345897 | UNSPSC: 86101601
$1.99Advertised Price

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Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 7 hrs 51 mins
  • Technical support
  • for RSA DLP Suite
  • volume
  • 1001-2500 licenses
  • phone consulting
  • 1 month
  • 9x5
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Product Overview
Main Features
  • Technical support
  • for RSA DLP Suite
  • volume
  • 1001-2500 licenses
  • phone consulting
  • 1 month
  • 9x5
  • response time: 2 h
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Installation Type: Locally installed

Brand: RSA
Compatibility: PC
Manufacturer: Rsa Security
Packaged Quantity: 1
Product Line: RSA Basic Support

License Pricing: Volume
Pricing Level: 1001-2500 licenses

Support Full Contract Period: 1 month
Support Details Full Contract Period: 1 month

Service & Support
Response Time: 2 hours
Service Availability: 9 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Availability (Time): 8:00 AM - 5:00 PM
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 4 hours

Limitation: Severity level 3
Response Time: 8 hours

Limitation: Severity level 4
Response Time: 12 hours

Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

Software Title: RSA DLP Suite

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10/27/2016 8:09:23 AM
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