Quantum StorageCare Silver Software Support Plan - technical support - for

Mfg. Part: 7-00279-145 | CDW Part: 4044438 | UNSPSC: 81112201
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This item was discontinued on October 25, 2016.

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  • Technical support
  • for StorNext Storage Manager
  • 100 slots
  • 501-1000 slots
  • phone consulting
  • 1 year
  • 9x5
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Product Overview
Main Features
  • Technical support
  • for StorNext Storage Manager
  • 100 slots
  • 501-1000 slots
  • phone consulting
  • 1 year
  • 9x5
StorageCare Services offer a comprehensive range of enhanced support options for Quantum software products. Not only will you enjoy the added dimension of data protection, StorageCare Services will also protect against the negative impact of extended downtime.

The Silver Software Support Plan provides telephone support Monday through Friday (5 days a week), during local business hours (8:00am - 5:00pm). Customers may log a support request at any time, but troubleshooting activities will take place during this time frame.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Availability (Time): 8:00 AM - 5:00 PM
Service Type: Phone consulting

Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Web knowledge base access

Service Type: New releases update

License Qty: 100 slots
Software Title: StorNext Storage Manager

Brand: Quantum
Compatibility: PC
Manufacturer: Qte
Model: Silver Software Support Plan
Packaged Quantity: 1
Product Line: Quantum StorageCare

Service & Support
Service Availability: 9 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Hardware Pricing: 501-1000 slots

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10/26/2016 2:58:40 AM
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