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PrimeSupport Enterprise Regional Extension EMEA Region - technical support

Mfg. Part: IREYDM-KD-AA | CDW Part: 830038 | UNSPSC: 81112202
$17,237.99Advertised Price
Lease Option ($472.15 /month) Lease Availability

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  • 1 unit license quantity
  • 1+ volume pricing range
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Product Overview
Main Features
  • 1 unit license quantity
  • 1+ volume pricing range
PrimeSupport Enterprise offers personalized, around-the-clock proactive support from an assigned technical support engineer, for McAfee products deployed in the most business-critical information systems. You'll enjoy a relationship with a support professional from McAfee elite Enterprise support team, who is familiar with your McAfee product deployment and support history, and who will proactively contact you to ensure you have the installation and functionality knowledge needed for optimal product performance.

By staying in touch, PrimeSupport Enterprise professionals help prevent problems before they occur. But if an emergency should arise, McAfee response charters provide peace of mind that assistance is on the way.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
License Qty: 1 unit
Software Title: McAfee IntruShield

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Brand: McAfee
Compatibility: PC
Country Kits: EMEA
Manufacturer: McAfee Licensing
Model: Regional Extension EMEA Region
Packaged Quantity: 1
Product Line: PrimeSupport Enterprise

Service & Support
Response Time: 30 min
Service Included: Emergency pager access
Type: Technical support

Service & Support Details
Limitation: 5 contacts
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Response Time: 4 hours
Service Type: E-mail consulting

Service Type: New releases update

Response Time: 30 min
Service Type: Emergency consulting (pager access)

Service Type: Web knowledge base access

Pricing Level: Level A
Pricing Range: 1+

Product Reviews
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1/17/2018 12:43:44 PM
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