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Premium Care - technical support - for WebTrends Analytics Standard Analysi

Mfg. Part: MNT-PREM-V9-2430-30 | CDW Part: 2902899 | UNSPSC: 86101601
$2,799.99Advertised Price
Lease Option ($82.60 /month) Lease Availability
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800.800.4239
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Availability:5-7 days
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  • Technical support
  • for WebTrends Analytics Standard Analysis ( v. 9 )
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
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Product Overview
Main Features
  • Technical support
  • for WebTrends Analytics Standard Analysis ( v. 9 )
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: 10 named contacts
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 1
Service Availability (Hours a Day): After business hours/weekends/holidays
Service Type: Emergency consulting (pager access)



Limitation: Severity level 2



Service Availability (Hours a Day): Business hours
Service Type: Web support



Service Type: Remote monitoring



Service Type: Web knowledge base access



Service Type: New releases update

Software
Software Title: WebTrends Analytics Standard Analysis
Version: 9

Header
Brand: WebTrends
Compatibility: PC
Manufacturer: WebTrends
Packaged Quantity: 1
Product Line: Premium Care

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

 
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2/22/2017 4:38:34 PM
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