Premium Care - technical support - for WebTrends Analytics Commerce Package
Mfg # MNT-PREM-V8-011140
CDW # 1423319
Software Details
- Technical support
- 40 million page views per year
- 1 year
- response time: 1 h
- for WebTrends Analytics Commerce Package (v. 8)
- phone consulting
- 24x7
Know your gear
In addition to what's included in Essential Care, Premium Care provides 24x7 Telephone Support for critical issues, expedited Support Services, priority routing of issues, a designated toll-free number, remote diagnostics, and 10 named contacts.