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Micro Focus Total Care - technical support (initial) - for PlateSpin Recon

Mfg. Part: 877-006093-I | CDW Part: 4202544 | UNSPSC: 81112201
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships today if ordered within 0 hrs 45 mins
  • Technical support (initial)
  • for PlateSpin Recon Inventory
  • 1 server
  • MLA
  • VLA
  • 500-999 licenses
  • ESD
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Product Overview
Main Features
  • Technical support (initial)
  • for PlateSpin Recon Inventory
  • 1 server
  • MLA
  • VLA
  • 500-999 licenses
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Wondering which servers to virtualize, how many host servers to buy, and which virtual machines go on which hosts? Or how to properly plan and size your disaster recovery environment? PlateSpin Recon is a virtualization planning tool for complex server consolidation and disaster recovery initiatives that provides actionable data based on criteria you define. It uses the most accurate utilization profiling to maximize consolidation ratios and recovery capabilities while minimizing resource contention.

Whether your goal is virtualizing or backing up more servers onto fewer hosts, lowering power consumption, freeing up rack space in you data center, or meeting recovery time and recovery point objectives, PlateSpin Recon gives you the intelligence to succeed.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Electronic Distribution: Yes
Installation Type: Locally installed

Header
Brand: Micro Focus
Compatibility: PC
Manufacturer: Netiq Software
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

Licensing
License Pricing: Volume
Pricing Level: 500-999 licenses

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (initial)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: Next business day



Service Type: New releases update



Service Type: Web knowledge base access

Software
License Qty: 1 server
Licensing Program: Novell Master License Agreement (MLA) , Novell Volume License Agreement (VLA)
Software Title: PlateSpin Recon Inventory

 
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4/28/2017 3:15:46 PM
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