Micro Focus Total Care - technical support (initial) - for PlateSpin Protec

Mfg. Part: 877-006020-I | CDW Part: 4202537 | UNSPSC: 81112201
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  • Technical support (initial)
  • for PlateSpin Protect
  • 1 server workload
  • MLA
  • VLA
  • ESD
  • phone consulting
View More
Product Overview
Main Features
  • Technical support (initial)
  • for PlateSpin Protect
  • 1 server workload
  • MLA
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Are all your systems and data safe? Most organizations spend around 80% of their disaster recovery budgets to protect 20% of their network. PlateSpin Protect can help you close that gapby offering you a smarter enterprise solution for deploying, testing and managing your disaster recovery environment. With PlateSpin Protect, you can protect whole server workloads - both system and data volumes - within a single bootable recovery environment.

Choose the best approach for your business. PlateSpin Protect provides the most flexible, reliable and cost-effective solution for protecting physical and virtual workloads in your data center. It offers a range of workload protection alternatives in a single product.

Recover workloads quickly. With PlateSpin Protect, recovery in the event of failure is as fast and simple as powering on a virtual machine. That means you will get faster recovery time and improved recovery point objectives (RPO) across all your server workloads. PlateSpin Protect also gives you the flexibility to restore workloads to any physical or virtual host regardless of manufacturer, make or model.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Electronic Distribution: Yes
Installation Type: Locally installed

Brand: Micro Focus
Compatibility: PC
Manufacturer: Netiq Software
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

License Pricing: Volume

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (initial)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours

Limitation: Severity level 3
Response Time: Next business day

Service Type: New releases update

Service Type: Web knowledge base access

License Qty: 1 server workload
Licensing Program: Novell Master License Agreement (MLA) , Novell Volume License Agreement (VLA)
Software Title: PlateSpin Protect

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7/24/2017 4:13:15 AM
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