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Plantronics S11 Over the Ear Headset

Mfg. Part: S11 | CDW Part: 578617 | UNSPSC: 52161514
$89.95SAVE $24.96
$64.99Advertised Price
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  • Headset
  • on-ear
  • with amplifier
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Recommended Warranty

Product Overview
Main Features
  • Headset
  • on-ear
  • with amplifier
Plantronics S11 Telephone Headset System offers hands-free convenience and comfort, and includes an over-the-head headset for stability with a noise-canceling microphone for superior sound clarity.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Audio Input
Connectivity Technology: Wired
Microphone Form Factor: Built-in
Microphone Mounting Type: Boom
Microphone Technology: Electret condenser
Type: Microphone

Audio Output
Available Microphone: Yes
Connectivity Technology: Wired
Controls: Mute , Tone , Volume
Headphones Ear-Parts Type: On-ear
Headphones Form Factor: On-ear
Headphones Technology: Dynamic , Dynamic
Headphones Type: Monaural
Product Type: Headphone
Sound Output Mode: Mono

Audio System
Additional Features: Noise canceling circuit
Recommended Use: Phone
Type: Headset , Headset

Battery
Type: None

Cable
Connectivity Details Type: Headset cable

Header
Brand: Plantronics
Bundled with: Amplifier
Manufacturer: Plantronics
Model: S11
Packaged Quantity: 1
Product Line: Plantronics

Power Device
Form Factor: External
Type: Power adapter

Remote Control
Type: None

Service
Support Details Full Contract Period: 1 year
Support Details Service Included: Parts and labor
Support Details Type: Limited warranty

Dimensions & Weight
Weight: 2 lbs

Cable Details
Form Factor: Integrated
Included Qty: 1

Service & Support
Type: 1 year warranty

Product Reviews
Rated 3.3 out of 5 by 18reviewers.
Rated 4 out of 5 by Dependable My first S11 lasted for nearly 5 years of extended daily use. Just bought a new one, and like the first set, it works like a charm. The headset rest is a joke but of no consequence to the use of the device. October 6, 2016
Rated 2 out of 5 by poor sound Bought at Frye's because it was cheapest. Really dislike that it amplifies my own voice in my ear. Poor distorted sound quality. I will return this product and buy a better product June 24, 2016
Rated 4 out of 5 by Basic Phone for Work at Home CRS I bought the phone in 2012 and it lasted for four years. I like the phone and have had no trouble with it until today when it would not allow me to answer a call. June 8, 2016
Rated 5 out of 5 by terrific headset I have been using wired headsets for 20 years -- and this one is the best. Best feature is that a lot of the prior headsets were battery powered -- needing battery changes regularly that reduce quality when batteries are low. This one is A/C hook up so I don't have to worry about turning it off when not in use. September 11, 2015
Rated 5 out of 5 by Great Value We have over 20 of these headphones in our branches and are happy with the performance and the price. July 24, 2015
Rated 5 out of 5 by platronics s11 this is my 2nd one in four years. good and dependable product! April 23, 2015
Rated 2 out of 5 by Falls short of expectations These headsets feel cheaply made. The cord on the headset itself is fairly short and very thin. Of the 10 or so I've bought, only 4 are still working, and the rest are being replaced by HW251s.The stand is also annoying. It's held in place by tension, and not very well. Most of the users I've given them to had removed the stands after the first day, while others broke the clip on the bottom that barely holds it on anyway.The only benefit I see is that you can use these on a phone that wouldn't otherwise support a headset. The amplifier box handles switching between a headset and handset, mute, and speak and listen volume adjustments. March 26, 2015
Rated 4 out of 5 by Not bad for $59 I bought this at Fry's Electronics. The S12 was also available for $30 more but I saw no definite advantage. I got it to work fine with a cheap corded phone at home, and also my Siemens corporate office phone.The headset is not the most comfortable thing, but it's better than holding the handset to your ear for an hour-long conference call.The plug on the end of the headset wire is a small 4P4C connector the same as a standard telephone handset. Your handset also plugs into the unit and you can switch between them. You still answer a call by lifting the handset and then set it on your desk off the hook. I would have preferred the common 3.5 mm mini phone plugs so I could use my own more-comfortable PC-style headset. If you're good with a soldering iron then you might be able to rig-up an adapter cable to try this. The standard 4P4C pin diagram is on Wikipedia.After I plugged the headset into the unit, I could not unplug it again, even with the latching tab depressed all the way. The headset wire is thin and I didn't want to risk pulling it out of the connector. Amazon sells replacement S11 headsets for $20.The best sounding Configuration setting (#1 thru 6) was different for my home phone versus the office phone. You can slide the switch between different settings during a call to see which sounds the best.You will need the help of a friend by phone to do a "can you hear me now?" test when you connect it to a different phone.The microphone mute button is nice during conference calls. You don't need to remember any key combinations to mute/unmute, and other callers don't have to hear those annoying beeps when you mute/unmute. March 19, 2015
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