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Micro Focus Total Care - technical support (renewal) - for Open Workgroup S

Mfg. Part: 877-003129-COM2 | CDW Part: 3916631 | UNSPSC: 81112201
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships same day if ordered before 4 PM CT
  • Technical support (renewal)
  • for Open Workgroup Suite with Vibe for Alternate Messaging Platforms
  • 1 user
  • VLA
  • ESD
  • phone consulting
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Product Overview
Main Features
  • Technical support (renewal)
  • for Open Workgroup Suite with Vibe for Alternate Messaging Platforms
  • 1 user
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Streamline your IT and save up to 70% over Microsoft. The Novell Open Workgroup Suite provides organizations of all sizes with a secure, flexible and cost-effective IT infrastructure and a proven set of workgroup services. Unlike a proprietary, Windows-centric solution, the Novell Open Workgroup Suite is made up of open, standards-based software. This suite offers a low-cost, open alternative to Microsoft and includes a complete infrastructure and productivity solution from the desktop to the server.

With Novell Open Workgroup Suite, you have the tools to make your IT department more efficient and cost effective. Novell Open Workgroup Suite is Linux-based and runs on the lower-cost commodity hardware you likely use today. It is also compatible with hundreds of low- or no-cost applications from the open source community. As a result, you can still get the functionality you need, but at a fraction of the price.

When it comes to streamlining management costs, Novell Open Workgroup Suite is unmatched. Most organizations run a mix of operating systems, including Windows, Linux, NetWare or UNIX. The consolidated foundation of Novell Open Workgroup Suite simplifies administration across these platforms, and the suite's Novell ZENworks component automates most resource management tasks. Whatever your infrastructure, Novell Open Workgroup Suite helps you keep operational costs to a minimum.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: Next business day



Service Type: New releases update



Service Type: Web knowledge base access

Software
License Qty: 1 user
Licensing Program: Novell Volume License Agreement (VLA)
Software Title: Open Workgroup Suite with Vibe for Alternate Messaging Platforms

Header
Brand: Micro Focus
Compatibility: Mac , PC , Unix
Manufacturer: Novell
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

General
Electronic Distribution: Yes
Installation Type: Locally installed

Licensing
License Pricing: Volume

 
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12/11/2016 2:02:57 AM
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