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Micro Focus Primary Support Engineer (DC, WM) - technical support - 1 year

Mfg. Part: 051-005074 | CDW Part: 4190817 | UNSPSC: 81112201
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800.800.4239
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Availability:
Ships today if ordered within 7 hrs 53 mins
  • Technical support
  • MLA
  • ALA
  • SLA
  • VLA
  • consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • MLA
  • ALA
  • SLA
  • VLA
  • consulting
  • 1 year
  • 24x7
  • response time: 30 min
  • United States
Take your support to the next level with a Novell Premium Service Engineer. Your Novell Premium Service Engineer provides a single point of contact for all your support queries, understands your technical environment, and responds to your problems within the hour of need.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site

Service & Support Details
Limitation: 4 days per year/ for Priority customers
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Consulting



Limitation: 4 days per year/ for Standard customers
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day

Software
Licensing Program: Novell Academic License Agreement (ALA) , Novell Master License Agreement (MLA) , Novell School License Agreement (SLA) , Novell Volume License Agreement (VLA)

Header
Brand: Novell
Compatibility: PC
Country Kits: United States
Manufacturer: Novell
Model: Primary Support Engineer (DC, WM)
Packaged Quantity: 1
Product Line: Micro Focus

Service & Support
Location: On-site
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Consulting
Type: Technical support

Licensing
License Pricing: Volume

 
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11/20/2017 8:07:28 AM
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