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Micro Focus Assigned Support Engineer (DC, WM) - technical support - 1 year

Mfg. Part: 051-005072 | CDW Part: 4176701 | UNSPSC: 81112201
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Availability:
Ships same day if ordered before 4 PM CT
  • Technical support
  • MLA
  • ALA
  • SLA
  • VLA
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • MLA
  • ALA
  • SLA
  • VLA
  • phone consulting
  • 1 year
  • 30 incident
  • 12x5
  • response time: 1 h
  • United States
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Response Time: 1 hour
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting

Software
Licensing Program: Novell Academic License Agreement (ALA) , Novell Master License Agreement (MLA) , Novell School License Agreement (SLA) , Novell Volume License Agreement (VLA)

Header
Brand: Novell
Compatibility: PC
Country Kits: United States
Manufacturer: Novell
Model: Assigned Support Engineer (DC, WM)
Packaged Quantity: 1
Product Line: Micro Focus

Service & Support
Response Time: 1 hour
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Support Incidents: 30
Type: Technical support

General
Installation Type: Locally installed

Licensing
License Pricing: Volume

 
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2/25/2017 2:45:06 PM
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