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NetScout MasterCare extended service agreement - 1 year - on-site

Mfg. Part: TVC-SW-DVD SUPM | CDW Part: 4276463 | UNSPSC: 81111812
$2,629.99Advertised Price
Lease Option ($82.06 /month) Lease Availability
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Note: Leasing is available to businesses only. Leasing is not available to individuals.
800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 9 hrs 8 mins
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • for P/N: TVC-SW-DVD
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • for P/N: TVC-SW-DVD
Behind the NetScout MasterCare Programs lie NetScout Systems' network monitoring and management experience, technical knowledge, and commitment to quality. NetScout Systems' award winning network performance management solutions maximize the availability and performance of your network.

Adding MasterCare to your NetScout solutions brings non-stop visibility to your monitoring capabilities, increasing your confidence that your network will perform for you when your business needs it. With MasterCare, you have the solutions and support plan to meet any contingency and deliver optimal network service to your users - and your business.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Remote monitoring



Support Details Type: New releases update

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 2/3/4
Service Availability (Hours a Day): Business hours



Limitation: Severity level 5
Response Time: 5 business days

Header
Brand: NetScout
Manufacturer: Air Magnet
Packaged Quantity: 1
Product Line: NetScout MasterCare

Service & Support
Location: On-site
Service Included: Parts and labor
Type: Extended service agreement

Equipment
Class of Equipment: Complicated network devices

 
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12/5/2016 6:52:19 AM
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