NetIQ Aegis Adapter for Secure Configuration Manager - technical support -

Mfg. Part: 6335-MNT-E-US | CDW Part: 1989036 | UNSPSC: 86101601
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Ships today if ordered within 10 hrs 5 mins
  • Technical support
  • phone consulting
  • 1 year
  • 12x5
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Product Overview
Main Features
  • Technical support
  • phone consulting
  • 1 year
  • 12x5
NetIQ Aegis is an independent, award winning IP Process Automation (ITPA) platform that allows IT operations and security teams to improve quality of service and adherence to policy. NetIQ Aegis integrates tightly with other NetIQ products, yet is designed to be vendor-independent. This allows you to sustain a best-of-breed tool selection strategy, while reaping the benefits of integration usually found in single-vendor frameworks, without exorbitant integration costs. With the focus on process, the right level of integration is achievable without wasted effort integrating data or features that go unused.

NetIQ Aegis adapters are more than just a means of communicating with IT management tools. They enable control of features in these underlying products to facilitate automated execution of process. Adapters also come with an activity library, which houses the drag-and-drop building blocks of workflows in the process designer.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 4 hours

Limitation: Severity level 3
Response Time: Next business day

Limitation: Severity level 4

Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

Brand: NetIQ
Compatibility: PC
Manufacturer: Netiq Software
Model: Adapter for Secure Configuration Manager
Packaged Quantity: 1
Product Line: NetIQ Aegis

Service & Support
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

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6/23/2017 5:55:58 AM
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