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Microsoft Dynamics CRM Online Professional - subscription license (1 month)

Mfg. Part: LX2-00003--36MO | CDW Part: 3617546 | UNSPSC: 43232303
$2,178.99Advertised Price
Lease Option ($64.28 /month) Lease Availability
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  • Subscription license (1 month)
  • 1 user
  • hosted
  • additional product
  • MOLP: Open Value
  • Open
  • Single Language
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Product Overview
Main Features
  • Subscription license (1 month)
  • 1 user
  • hosted
  • additional product
  • MOLP: Open Value
  • Open
  • Single Language
Microsoft Dynamics CRM Online Professional delivers a full suite of CRM capabilities with extensive configurability and extensibility options. Businesses get large capacity of data storage, 100 configurable workflows and 100 custom entities.

Microsoft Dynamics CRM Online delivers more capabilities at a better price than competing on-demand products, driving higher business productivity while reducing risk and total cost of ownership.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Category: Business applications
Hosted Service Type: SaaS
Installation Type: Hosted
Subcategory: Business - CRM software

Header
Brand: Microsoft
Compatibility: PC
Localization (Vendor Specific): Microsoft Single Language
Manufacturer: Microsoft Open Value 2.0
Model: CRM Online Professional
Packaged Quantity: 1
Product Line: Microsoft Dynamics

Licensing
License Pricing: Additional product , Volume
Licensing Details: Microsoft Open Program update

Software
License Category: Subscription license
License Qty: 1 user
License Type: Subscription license
License Validation Period: 1 month
Licensing Program: MOLP: Open Value

Software Family
Microsoft Edition: Professional
Microsoft Family: MS Dynamics
Microsoft Version: Non-Specific

Product Reviews
Microsoft Dynamics CRM Online Professional - subscription license (1 month) is rated 4.0 out of 5 by 6.
Rated 4 out of 5 by from Global ERP that provides insight on data in real time. Valuable Features:* Provides management with insight about data on a real time basis* Helps real time data users who need to make entries into the system* It looks and feels like other Microsoft products* The user interface can be easily integrated with applications like Microsoft Outlook and Excel.* Drill down functionalities* Easy search functionality* The filtering facilities and drill down features are similar to how Microsoft Excel worksImprovements to My Organization:It improved our productivity and streamlined our processes.Room for Improvement:In sales and marketing, we want improvement in workflow with more automation in the sales and marketing process.Salespeople can improve their productivity by utilizing more technological advantages by implementing automatic workflows for sales tracking processes, lead funnels, and opportunity tracking.Use of Solution:I have been using Microsoft Dynamics NAV since 2013.Stability Issues:We did not have any stability issues.Scalability Issues:We did not have any scalability issues.Technical Support:I would give technical support a rating of 4/5.Previous Solutions:We did not have a previous solution.Initial Setup:The initial setup was simple.Cost and Licensing Advice:Pricing is high and the licensing policy is bit tricky. However, it’s a global ERP, so it’s difficult to comment.Other Solutions Considered:We looked at SAP B1 and VAV ERP. Due to scalability and add-on development limitations in SAP B1, we opted for this solution.Other Advice:You should use it as is, with minimal customization.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-03-01
Rated 4 out of 5 by from The solution has proper object control within the software. Valuable Features:Ease of use, extremely flexible, and cost effective. It is well targeted for small and medium size businesses.Improvements to My Organization:When we want to change a workflow, we can easily customize it without changing the core functionality. At the same time, there is proper object control within the software.Room for Improvement:The security and user levels fields can be improved further so that it is not too tedious for end-user to map and set up.The permission and roles settings of each individual user is there, but still very tedious. The fact that the application is extremely flexible also means that if security is not properly set up, a user can accidentally be given access to something that he should not have access to. For example, he might be given access to financial figures on the general ledger through another function because the navigational feature is so great.Use of Solution:We have been a partner of this product since 2000, hence more than 16 years now.Scalability Issues:Prior to version 2013, concurrently posting online in real-time is challenging when we even talk about 50 users doing it at the same time. With version 2015 onwards, we can now do it with more than 100 users without a problem.Previous Solutions:We used Progress DBMS accounting version from the UK, but that is not well supported once out of the UK.Initial Setup:The initial setup was straightforward, as it has templates for us to follow.Cost and Licensing Advice:It is extremely cost effective and can be very productive once you run it for a year. There is also a subscription base for startup companies which can scale and grow as the business grows.Other Solutions Considered:We have looked at Oracle and SAP B1, but the technicalities involved to build a vertical solution business in those products are not easy and sustainable for a small partner like us.Other Advice:Don’t attempt to customize to your needs. The first step is to work around existing functionality and then think carefully before jumping into customization.Disclaimer: My company has a business relationship with this vendor other than being a customer:We are business partners.
Date published: 2017-03-01
Rated 4 out of 5 by from By centralizing the main data, each employee has the necessary information in real time. Valuable Features:Financial analytics provide end users with a real good picture of financial information, such as income and P&L. It can be divided by organization unit, for example, and it can be reported in one additional currency.Improvements to My Organization:By centralizing the main data, each employee has the necessary information in real time. Analytics are helping management make the right decisions.Room for Improvement:Can’t remember what to improve in Ms Dynamics Nav at this time.Use of Solution:I have been using base and earlier versions for more than 10 years. I have been using version 2016 for one year.Stability Issues:I did not encounter any issues with stability.Previous Solutions:I use some local solutions. I did not completely switch to Dynamics NAV. Dynamics NAV is worldwide product, so you can find arrangements (jobs) in different countries.Initial Setup:In early versions, the installation was more complex. With newer versions, it became more straightforward. It depends on the complexity of the client's business and necessary customizations.Cost and Licensing Advice:For basic implementations of ten user, prices are more affordable with the newer versions. Previously, the cost of licensing and implementation was much higher. Microsoft often has some sales actions for licensing.Other Solutions Considered:My basic product orientation is to Dynamics NAV. I have not evaluated other options recently.Other Advice:Take a good look and do some analytics before implementation. Planning a budget for initial implementation can be underestimated due to unforeseen issues.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-02-22
Rated 4 out of 5 by from Some of the features I find helpful are the create PDF feature, API integration and traceability of change log records. Valuable Features:* Role Tailored UserExperience* Supported Web Service enabling pages and codeunit* EnhanceReporting become more user friendly* Added NAV Security Feature* Job QueueCapability* Offer API integration* Sales Credit Memo to Reverse a Sales Entryby using Copy Feature* Create PDF feature* Tracebility of Change LogRecordsImprovements to My Organization:Now, month-end reports are highly reliable and always ready on-time. In addition, Focus Point only needs four staff to compile all staff and finance reports, instead of ten. The work-hours required to compile critical reports has dropped by 60%, Sales reports are absolutely up-to-date, which means executives can create action plans in response to real-time trends.With integrated sales and inventory data, executives ensure they avoid purchasing excessive stock. "Now, we can respond to customer demand very quickly by clearing obsolete fashion items and investing in high-selling products.Focus Point can also open new stores more easily. It only takes a day for us to roll out our core technology in new stores, This makes it easier for us to expand, and makes our franchise business more attractive.The company president believes the end-to-end platform has empowered executives. Dynamics NAV helps us make smart decisions that have a direct impact on our bottom line. As a result we have increased profit margins and improved cash flow. This technology is delivering real business value.Room for Improvement:Batch Processing Functionshould be developed to schedule running in the background at nighttime for posting a Purchase Receipt/Invoice, Sales Order/Invoice,Day End Statement or Item Journal Adjustment to minimize the Classic NAV tablelocking.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-12-08
Rated 4 out of 5 by from Some of the features I find helpful are the create PDF feature, API integration and traceability of change log records. Valuable Features:* Role Tailored UserExperience* Supported Web Service enabling pages and codeunit* EnhanceReporting become more user friendly* Added NAV Security Feature* Job QueueCapability* Offer API integration* Sales Credit Memo to Reverse a Sales Entryby using Copy Feature* Create PDF feature* Tracebility of Change LogRecordsImprovements to My Organization:Now, month-end reports are highly reliable and always ready on-time. In addition, Focus Point only needs four staff to compile all staff and finance reports, instead of ten. The work-hours required to compile critical reports has dropped by 60%, Sales reports are absolutely up-to-date, which means executives can create action plans in response to real-time trends.With integrated sales and inventory data, executives ensure they avoid purchasing excessive stock. "Now, we can respond to customer demand very quickly by clearing obsolete fashion items and investing in high-selling products.Focus Point can also open new stores more easily. It only takes a day for us to roll out our core technology in new stores, This makes it easier for us to expand, and makes our franchise business more attractive.The company president believes the end-to-end platform has empowered executives. Dynamics NAV helps us make smart decisions that have a direct impact on our bottom line. As a result we have increased profit margins and improved cash flow. This technology is delivering real business value.Room for Improvement:Batch Processing Functionshould be developed to schedule running in the background at nighttime for posting a Purchase Receipt/Invoice, Sales Order/Invoice,Day End Statement or Item Journal Adjustment to minimize the Classic NAV tablelocking.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-06-28
Rated 4 out of 5 by from Cloud solution is easy to start, and this makes it easier. Clear budgeting... Valuable Features:* Stable* Well known* Easy to develop and maintain.Improvements to My Organization:Cloud solution is easy to start, and this makes it easier.Room for Improvement:Price for small organizations in the public sector should be less. They should make it open for independent developers, offering a free development license.Use of Solution:I've used it for two years.Stability Issues:I really like the stability.Scalability Issues:The new version has different ways to grow.Customer Service:There's a big community that helps and I like that.Technical Support:7/10Previous Solutions:I switched because this has better features.Initial Setup:A lot of available documentation makes deployment easy.Implementation Team:We used a vendor team, Hortus Digital, who were good.ROI:It's good.Cost and Licensing Advice:A long history gives me the feeling that the product will survive for a long time if they make improvements according to my advice. Now it is really useful for middle companies.Other Solutions Considered:It depends of the country and industry, one is AX, SAP, Sage X3 plus country local specific options.Disclaimer: My company has a business relationship with this vendor other than being a customer:I am IT consultant for NAV
Date published: 2016-06-07
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3/23/2017 5:29:18 AM
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