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Metalogix Premium Support Agreement - technical support - for Metalogix Con

Mfg. Part: CSTR1-P | CDW Part: 3530082 | UNSPSC: 81112201
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This item was discontinued on October 25, 2016.

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800.800.4239 Mon-Fri 7am-7:30pm CT

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800.800.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for Metalogix Content Matrix
  • phone consulting
  • 1 year
  • 24x7
  • response time: 2 h
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Product Overview
Main Features
  • Technical support
  • for Metalogix Content Matrix
  • phone consulting
  • 1 year
  • 24x7
  • response time: 2 h
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2/3/4
Response Time: 8 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Time): 8:00 AM - 8:00 PM



Service Type: Web support

Software
Software Title: Metalogix Content Matrix

Header
Brand: Metalogix
Compatibility: PC
Manufacturer: Metalogix
Model: Premium Support Agreement
Packaged Quantity: 1
Product Line: Metalogix

Service & Support
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

General
Installation Type: Locally installed

 
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12/9/2016 7:57:54 AM
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